Best Talent Reach (BTR) Passenger Services Agents (60 Positions) at Transom Tanzania Limited

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PASSENGER SERVICES AGENTS (60 POSITIONS) @ TRANSOM TANZANIA LIMITED

0 Negotiable or Not Mentioned Tanzania 36 days ago transom.om 24 Applied 17 Pro Applied

Transom Tanzania Limited is recruiting 60 Passenger Services Agents to provide exceptional customer care at airport terminals. The selected candidates will handle vital passenger processes including check-in, boarding, and arrival procedures. They will be the face of the airline, assisting passengers with inquiries and ensuring that all airport and airline procedures are followed strictly to provide a smooth travel experience.

The role involves coordinating with various departments to ensure efficient passenger handling and compliance with safety and security standards. Successful applicants must demonstrate strong interpersonal skills and the ability to work under pressure in a high-traffic environment. This position offers a pathway for motivated individuals to advance their skills in hospitality and aviation services within a professional ground handling organization.

Key Requirements

Must be a Tanzanian national Certificate, Diploma, or Degree in Aviation, Tourism, Hospitality, or a related field Strong interpersonal and customer service skills Excellent command of both English and Swahili languages Ability to work under pressure during peak travel hours
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CHARTER DIVISION MANAGER @ COASTAL AVIATION

0 Negotiable or Not Mentioned Tanzania 8 days ago coastal.co.tz 6 Applied 1 Casual Applied

Coastal Aviation is Tanzania's premier aviation company, renowned for its pioneering scheduled flying safari concept across East Africa. Established in 1987, the company has grown into a leading regional airline connecting travelers to over 40 destinations including national parks, private airstrips, and remote locations. The company maintains a modern fleet consisting of Cessna Grand Caravan C208B and Pilatus PC-12 aircraft, ensuring high safety and service standards across its regional routes. This role encompasses operations in major hubs including Dar es Salaam and Arusha, Tanzania. As the Charter Division Manager, you will lead the charter sales and operational coordination efforts to drive business growth. Key responsibilities include building and maintaining client relationships, managing corporate aviation services, and coordinating specialized flights for luxury safaris, medical evacuations, and international conservation organizations. You will be expected to work independently to reach performance targets while ensuring excellent customer service delivery across all charter operations.

Key Requirements

Bachelor’s Degree in Business Administration, Marketing, Tourism, Aviation, or a related field Proven experience in charter sales and charter operations within Tanzania Strong communication, negotiation, and relationship-building skills Ability to work independently and achieve performance targets Excellent organizational and customer service skills
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TRAVEL RESERVATIONS PERSONNEL @ PREPAM INTERNATIONAL CONSULTANCY COMPANY LTD.

0 Negotiable or Not Mentioned Tanzania 52 days ago prepam.co.tz 9 Applied 6 Pro Applied

Prepam International Consultancy Company Ltd. is seeking a dedicated Travel Reservations Personnel to manage comprehensive travel arrangements including flights, accommodations, and customized tour packages. The role involves being the primary point of contact for clients, providing expert advice on travel options, pricing, and itineraries while maintaining high standards of customer service across multiple communication channels such as phone, email, and social media platforms. The successful candidate will collaborate closely with various industry partners such as airlines and hotels to ensure seamless travel experiences. Responsibilities include processing bookings, managing cancellations, and staying abreast of the latest industry trends and visa regulations. This position offers a dynamic work environment for individuals looking to advance their careers within the premier tourism sector of Tanzania.

Key Requirements

Bachelor in Tourism and Hospitality or a related field 1 Year+ experience in the Tourism and Hospitality industry Basic computer knowledge including MS Office and email Experience with online booking systems Strong communication and customer service skills
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FRONT OFFICE TEAM MEMBER @ CROWNE PLAZA DAR ES SALAAM

0 Negotiable or Not Mentioned Tanzania, Dar es Salaam 12 days ago crowneplazadaressalaam.com 17 Applied 12 Pro Applied

Crowne Plaza Dar es Salaam is looking for energetic, young talent to join our Front Office team! We are looking for individuals who are passionate about hospitality, love technology, and maintain a great attitude. This role offers an exciting opportunity for local professionals to grow within a prestigious hotel environment while contributing to a team-oriented atmosphere focused on guest satisfaction.

The ideal candidate will be responsible for managing guest arrivals and departures, ensuring all communications are handled with high-quality soft skills, and utilizing modern hotel technology to streamline operations. As a member of the Front Office team, you will be the face of the hotel, providing a warm welcome and addressing guest needs with professionalism and efficiency. We value candidates who are eager to learn and ready to excel in the hospitality industry.

Key Requirements

Background in Hotel Management or related field. Strong communication and soft skills. Tech-savvy with an ability to learn hotel software quickly. Positive and professional attitude. Eager to learn and grow within the hospitality industry.
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RECEPTIONIST @ CROWNE PLAZA DAR ES SALAAM

0 Negotiable or Not Mentioned Tanzania, Dar es Salaam 33 days ago crowneplazadaressalaam.com 7 Applied 5 Pro Applied

Crowne Plaza Dar es Salaam is currently seeking a dynamic and professional Receptionist to join their front office team. In this role, you will be the first point of contact for guests, responsible for delivering exceptional service and maintaining the high hospitality standards associated with the Crowne Plaza brand. This position requires a candidate who is passionate about guest satisfaction and possesses a strong background in hotel operations within the Tanzania region. The ideal candidate will handle check-ins, check-outs, and guest inquiries with a high level of efficiency and professionalism. You will work closely with other departments to ensure a seamless experience for all visitors. This is an excellent opportunity for a hospitality professional looking to grow their career with a leading global brand in Dar es Salaam. Applicants must be local candidates and should be prepared to work in a fast-paced and demanding environment.

Key Requirements

At least 2 years of relevant experience in a hotel environment Strong knowledge of Opera PMS is mandatory Excellent communication and interpersonal skills Pleasant personality and professional appearance Ability to handle guest queries efficiently
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SALES & MARKETING COORDINATOR @ CROWNE PLAZA DARESSALAAM

0 Negotiable or Not Mentioned Tanzania, Dar es Salaam 12 days ago crowneplazadaressalaam.com 12 Applied 8 Pro Applied

Crowne Plaza Dar es Salaam is seeking a dedicated and energetic Sales & Marketing Coordinator to support our commercial team in delivering excellence. The ideal candidate will be responsible for coordinating various sales activities, managing administrative duties, and assisting in the execution of marketing campaigns to enhance the hotel's visibility and guest engagement. You will work closely with other departments to ensure a seamless experience for our clients and guests, contributing to the overall success of the property.

The role requires a proactive individual with a passion for the hospitality sector and a commitment to professional growth. As part of our dynamic team, you will have the opportunity to develop your skills in a high-paced environment, leveraging your computer proficiency and strong work ethics. We value team players who are motivated to exceed expectations and uphold the standards of the Crowne Plaza brand in Dar es Salaam.

Key Requirements

Good command of English. Good computer skills. Positive attitude and strong work ethics. Ability to work in a team-oriented environment. Strong interpersonal and communication skills.
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TRAVEL & TOUR CONSULTANT @ EPICBR

0 Negotiable or Not Mentioned Tanzania, Arusha 35 days ago epicbr.co.tz 7 Applied 1 Casual Applied

epIcBR is seeking a dedicated Travel & Tour Consultant to assist clients with comprehensive travel planning, including tour arrangements and detailed itinerary design. The role involves managing hotel reservations, coordinating transport, and providing expert advice on destinations to enhance the overall customer experience. Consultants must handle inquiries, complaints, and booking modifications with high levels of professionalism while ensuring all documentation complies with international travel regulations.

The successful candidate will also play a key role in promoting the company's travel services through proactive marketing and customer engagement strategies. Responsibilities include processing payments and invoices accurately while maintaining a high standard of customer service. This position is based in Arusha and is ideal for professionals with a passion for hospitality and tourism management.

Key Requirements

Diploma or Bachelor's Degree in Tourism, Hospitality, or related field. 3 years of experience in travel & tour operations. Strong knowledge of travel booking systems & tour planning. Excellent communication & customer service skills. Ability to manage multiple bookings & deadlines efficiently.
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SENIOR TRAVEL CONSULTANT @ KAPARAMA PROFESSIONAL RECRUITERS LTD

0 Negotiable or Not Mentioned Tanzania 51 days ago kprecruiters.co.tz 15 Applied 2 Casual Applied

We are seeking an experienced Senior Travel Consultant to join our team in Tanzania. In this role, you will provide expert travel advice to clients, helping them plan and book complex domestic and international travel itineraries. Your goal is to deliver exceptional customer service by tailoring travel packages to meet the unique needs and budgets of our diverse clientele, ensuring a seamless travel experience from start to finish.

You will be responsible for staying up-to-date with travel regulations, visa requirements, and global destinations to provide accurate information to travelers. The ideal candidate will have strong sales skills, as you will be expected to promote various travel services and insurance products. This position requires a passion for the travel industry and a commitment to excellence in service delivery.

Key Requirements

Diploma or Degree in Travel and Tourism Management. Minimum of 6 years experience as a Travel Consultant. In-depth knowledge of GDS systems such as Amadeus, Galileo, or Sabre. Proven experience in handling corporate and leisure travel bookings. Strong understanding of international visa and health regulations.
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LODGE RESERVATIONS MANAGER @ KAZICONECT

0 Negotiable or Not Mentioned Tanzania 23 days ago kaziconnect.co.tz 6 Applied 4 Pro Applied

The Lodge Reservations Manager oversees the entire booking process to ensure a seamless experience for guests from initial inquiry to arrival. This role involves managing reservation systems, coordinating with the hospitality team, and optimizing room occupancy rates through strategic pricing and promotion. The manager is responsible for training staff in customer service excellence and ensuring all booking records are accurate and up-to-date. In addition to administrative tasks, the manager will handle complex guest inquiries and resolve any issues related to reservations. This position is vital for maintaining the high standards of hospitality associated with the lodge. The successful candidate will work in a beautiful lodge setting in Tanzania, contributing to a premium guest experience.

Key Requirements

Bachelor’s degree or Diploma in Hospitality Management, Tourism, or a related field. Extensive experience in hotel or lodge reservation management. Proficiency in using property management systems (PMS) and online booking platforms. Excellent customer service skills with a guest-centric approach. Strong leadership and team management abilities.
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SOCIAL MEDIA COORDINATOR @ OCEAN PARADISE RESORT & SPA ZANZIBAR

0 Negotiable or Not Mentioned Tanzania, Zanzibar 8 days ago ocean-paradise.odoo.com 14 Applied 10 Pro Applied

Ocean Paradise Resort & Spa Zanzibar is seeking a creative and energetic Social Media Coordinator to join our team on-site in paradise. This role is perfect for a visual storyteller who is passionate about travel, luxury hospitality, and showcasing the natural beauty of Zanzibar to a global audience. You will be responsible for crafting engaging stories, managing our online presence, and capturing the unique magic of our resort through high-quality visual content.

As the Social Media Coordinator, you will work closely with the marketing team to develop content strategies, use tools like Canva and Meta Business Suite, and edit high-quality videos using CapCut. This is a one-year renewable contract position that offers a variety of perks including meals, transport, medical insurance, and performance-based bonuses. If you are a Tanzanian citizen with a flair for digital storytelling and a year of experience in the field, we invite you to apply and help us share our story with the world.

Key Requirements

Must be a Tanzanian citizen. Possess a Certificate or Diploma in Marketing, Communications, or a related field. At least 1 year of professional experience managing social media platforms. Highly skilled in using Canva for graphic design and visual layouts. Proficient in Meta Business Suite for post scheduling and audience analytics.
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