GENERAL MANAGER – HOSPITALITY & TOURS OPERATIONS @ STAN SAFARIS
Stan Safaris is a leading Tanzanian tour operator dedicated to providing unique and customized safari experiences across the African continent. We are currently searching for a high-caliber General Manager for Hospitality and Tours Operations to provide strategic leadership and operational oversight across our lodge, transport, and tour divisions. This role is central to our mission of promoting authentic and responsible travel, ensuring that every guest journey connects them deeply with nature and local communities through our managed properties such as Selous Kinga Lodge and Kinga Homes. The General Manager will be responsible for driving business development, implementing robust marketing strategies, and identifying new revenue-generating opportunities within the tourism sector. This position oversees comprehensive tour operations, including fleet management, vehicle maintenance, and logistics for our safari bookings and car hire services. The successful candidate will manage departmental performance, maintain rigorous health and safety standards, and build enduring relationships with international stakeholders and local partners to enhance the company's global presence and ensure guest satisfaction.
Key Requirements
Bachelor’s degree in Hotel Management, Hospitality Management, Tourism, Business Administration, or a related field
A postgraduate qualification will be an added advantage
Minimum of 10 years’ experience in the hospitality and tourism industry
Experience preferably within a luxury lodge or hotel environment
At least 5 years’ experience serving as a General Manager or Assistant General Manager
Proven experience in tours operations, fleet management, and transport coordination
Strong understanding of market trends, customer behavior, and revenue generation strategies
Demonstrated ability to drive business growth and achieve sales targets
Excellent computer skills and proficiency in business management systems
Strong leadership and people management skills
Excellent communication, negotiation, and presentation abilities
Ability to manage multiple operations simultaneously in a fast-paced environment