RECEPTIONIST @ MORENA HOTEL
Morena Hotel is looking for a professional Receptionist to join our team in Dodoma. The successful candidate will be the first point of contact for our guests, handling front desk operations, answering inquiries, and ensuring a welcoming environment. Responsibilities include managing guest check-ins and check-outs, processing payments, and coordinating with other departments to meet guest needs.
This role requires a dedicated individual who can maintain a high level of professionalism while managing a busy lobby. You will play a crucial role in shaping the guest experience and representing the brand values of Morena Hotel as one of the preferred hotels in the region. The designated work location for this position is Dodoma.
This role requires a dedicated individual who can maintain a high level of professionalism while managing a busy lobby. You will play a crucial role in shaping the guest experience and representing the brand values of Morena Hotel as one of the preferred hotels in the region. The designated work location for this position is Dodoma.
Key Requirements
High school diploma or equivalent qualification
Proven experience as a Receptionist or Front Office Representative
Proficiency in Microsoft Office Suite and hotel management software
Excellent written and verbal communication skills in English and Swahili
Professional attitude and appearance at all times
Strong organizational and multitasking abilities
Ability to be proactive and resourceful when issues arise
Excellent time-management skills with the ability to prioritize tasks
Customer service-oriented mindset with a focus on guest satisfaction
Flexibility to work in shifts, including weekends and holidays