0 Negotiable or Not Mentioned
Tanzania, Dar es Salaam
32 days ago
jubileetanzania.co.tz
13 Applied 9 Pro Applied
Jubilee Health Insurance is seeking a dynamic and results-oriented Relationship Manager – Corporate to join their team in Dar es Salaam. The primary focus of this role is to nurture and strengthen relationships with corporate clients while driving business retention strategies. Reporting to the Head of Business Retention, the successful candidate will play a critical role in enhancing client satisfaction and ensuring service excellence through proactive engagement and data-driven insights. This role is fundamental to the company's growth by maintaining a loyal client base and ensuring that service delivery meets the highest standards. The Relationship Manager will serve as the primary point of contact for corporate entities, managing their needs and expectations effectively.
This position involves managing corporate portfolios following established governance procedures and providing accurate, timely reporting to stakeholders. The Relationship Manager will also contribute to the continuous improvement of retention performance systems and share valuable client feedback during team reviews to shape future strategies. The ideal candidate will possess a blend of analytical prowess, exceptional communication skills, and a customer-centric approach to foster long-term partnerships and uphold the company's high professional standards. Key tasks include supporting the implementation of business retention strategies and demonstrating accountability in all assigned tasks to promote best practices in data handling and compliance within the Tanzanian insurance sector.
Key Requirements
Bachelor’s Degree in Business Administration, Marketing, or Customer Relationship Management.
Minimum of 2–3 years of experience in Customer Relationship Management or client retention roles.
Professional certification in Customer Relationship Management or Customer Service.
Proficiency in CRM systems, specifically Salesforce, for managing client interactions.
Strong analytical skills with the ability to utilize data analytics tools for performance reporting.
~600,000 Mentioned
Tanzania, Dar es Salaam
20 days ago
gmail.com
10 Applied 3 Ultra Applied
Biovita Company is seeking dedicated and energetic individuals to join our team as Call Center Agents in Dar es Salaam. This position is exclusively for female candidates who are passionate about customer engagement and sales. As a representative of Biovita, you will be responsible for handling inbound and outbound calls, addressing customer inquiries, and promoting the company's products or services effectively. The offered salary for this role is TZS 600,000 per month. Joining our growing team provides an excellent opportunity for professional growth in a dynamic work environment. The ideal candidate will be a proactive communicator who can build rapport with clients and contribute to the overall success of the customer service department. Your role will involve maintaining accurate records of customer interactions and ensuring that every caller receives a high standard of service that aligns with our brand values.
Key Requirements
Female applicants only as per specific hiring criteria.
Previous experience in sales or customer care is highly preferred.
Excellent verbal communication skills and a professional phone manner.
Ability to handle customer inquiries with patience and clarity.
Strong interpersonal skills to build positive relationships with clients.
0 Negotiable or Not Mentioned
Tanzania
47 days ago
dlc.co.tz
12 Applied 8 Pro Applied
We are looking for a dedicated Customer Service Representative to join our team at DLC COMPANY LIMITED. In this role, you will be the primary link between our company and our valued customers, handling inquiries and complaints with efficiency and professionalism. Your main objective will be to provide accurate information about our services and build lasting positive relationships with every client you interact with.
You will be responsible for following up on customer needs to ensure high levels of satisfaction and service quality. This role requires a proactive individual who can solve problems on the fly and represent our company's commitment to 'Ubora, Uaminifu, na Huduma Bora'. If you are passionate about helping people and have great communication skills, we invite you to apply.
Key Requirements
Education: Form Four (O-Level) certificate or higher.
Strong communication and problem-solving skills.
Ability to speak and write fluently in Swahili and English.
Previous experience in a customer service environment is highly desirable.
Ability to handle customer complaints calmly and professionally.
0 Negotiable or Not Mentioned
Tanzania, Dar es Salaam
33 days ago
gmail.com
7 Applied 1 Casual Applied
Join hr estherluxury360 as a Customer Care Representative at our Shekilango, Dar es Salaam office. In this role, you will be the first point of contact for our clients, providing them with information, resolving issues, and ensuring a positive customer experience. You will be responsible for handling inquiries via phone and email, as well as assisting walk-in clients. We are looking for someone who is passionate about helping others and can maintain a professional demeanor in a fast-paced environment.
Key Requirements
Diploma or Degree in Public Relations or Social Sciences
Exceptional verbal and written communication skills
Fluency in both Swahili and English languages
Creative problem-solving and critical thinking skills
Previous experience in a customer service or support role
0 Negotiable or Not Mentioned
Tanzania, Unguja
35 days ago
platinumcredit.co.tz
15 Applied 11 Pro Applied
Platinum Credit Ltd is seeking a dedicated and professional Customer Service Officer to join our team in Unguja. As a Customer Service Officer, you will be the first point of contact for our valued clients, providing them with essential information about our credit products and services. Your role will involve addressing inquiries, resolving complaints, and ensuring a seamless customer experience that aligns with our core values of integrity, innovation, and customer focus. You will work closely with other team members to maintain high service standards and contribute to the company's growth. The ideal candidate should be a resident of Unguja and possess a strong commitment to self-responsibility and teamwork. You will be responsible for managing client documentation, updating records, and maintaining positive relationships with both existing and potential customers. By joining Platinum Credit Ltd, you will be part of an organization that empowers its employees and fosters a culture of continuous improvement and professional development. We offer a platform where your contributions truly matter and your career can thrive in the financial services industry.
Key Requirements
Submit a signed letter of application addressed to the HR Manager.
Provide an updated Curriculum Vitae (CV) highlighting relevant experience.
Include copies of academic and professional testimonials.
Must be a resident of Unguja or willing to reside there (Unguja residents encouraged).
Excellent verbal and written communication skills in English and Swahili.
0 Negotiable or Not Mentioned
Tanzania, Dar es Salaam
29 days ago
gmail.com
17 Applied 12 Pro Applied
Simba Cargo is expanding its team in Dar es Salaam and is looking for 20 dedicated Customer Service representatives. This role involves being the first point of contact for our clients, providing them with accurate information about our cargo services, and ensuring that all customer inquiries and issues are resolved promptly and professionally to maintain high satisfaction levels. You will be responsible for managing service expectations and fostering trust with every interaction.
The role requires a combination of strong interpersonal skills and technical proficiency with computers. Candidates will work closely with other departments to streamline service delivery and improve the overall customer experience. If you are a proactive problem-solver with a passion for helping people and facilitating smooth logistics operations, we encourage you to apply for this opportunity to grow with a leading cargo company in the region.
Key Requirements
Awe na Diploma/ Degree ya kwanza ya Masoko na Biashara au Fani inayohusiana.
Kusikiliza kwa Umakini na Kutatua Changamoto kwa wateja.
Ujuzi wa Kutumia Computer vizuri na Baadhi ya Program (Microsoft office suite).
Mawasiliano Mazuri kwa lugha ya Kingereza na Kiswahili kwa Ufasaha.
Umri kuanzia miaka 20 - 35.
0 Negotiable or Not Mentioned
Tanzania, Dar es Salaam
33 days ago
gmail.com
76 Applied 53 Pro Applied
Simba Cargo is looking for 20 dedicated and energetic individuals to join our team as Customer Service representatives in Dar es Salaam. The successful candidates will be responsible for acting as the primary point of contact for our clients, ensuring their inquiries are handled professionally and their logistical needs are met efficiently. This role involves active listening, problem-solving, and maintaining high levels of customer satisfaction to uphold the company's reputation in the cargo and logistics industry. As a Customer Service officer, you will manage a variety of tasks including responding to customer queries via multiple channels, utilizing Microsoft Office tools to maintain records, and collaborating with other departments to resolve complex issues. Candidates should be fluent in both English and Swahili and possess a background in marketing or business. This is an excellent opportunity for young professionals aged 20 to 35 to grow their careers within a reputable organization. Please note that applications must be submitted by May 23rd, 2026.
Key Requirements
Must have a Diploma or Bachelor's Degree in Marketing, Business, or a related field.
Strong ability to listen attentively to customer needs and provide effective solutions.
Proficiency in using computers and essential software programs, specifically the Microsoft Office Suite.
Excellent communication skills in both English and Swahili, both written and verbal.
Age requirement: Must be between 20 and 35 years old.
0 Negotiable or Not Mentioned
Tanzania, Dar es Salaam
31 days ago
gmail.com
31 Applied 22 Pro Applied
Simba Cargo Tanzania is seeking 20 dedicated Customer Service professionals to join our dynamic team in Dar es Salaam. The primary responsibility for this role is to provide exceptional support to our clients, ensuring their inquiries and challenges regarding cargo logistics are handled with care and efficiency. Candidates will need to demonstrate strong listening skills and the ability to solve problems effectively while maintaining a professional demeanor at all times.
As a Customer Service representative, you will utilize Microsoft Office tools to manage data and communicate with various departments. Proficiency in both English and Swahili is essential for effective communication with our diverse client base. This role is ideal for energetic individuals between the ages of 20 and 35 who hold a Diploma or Degree in Business or Marketing and are eager to grow their careers within the logistics industry in Tanzania.
Key Requirements
Diploma or Degree in Business, Marketing, or related field
Ability to listen carefully and solve customer challenges
Good computer skills including Microsoft Office
Fluent in both English and Swahili
Age between 20 – 35 years
0 Negotiable or Not Mentioned
Tanzania
46 days ago
smartpika.com
12 Applied 8 Pro Applied
SmartPika is looking for 15 dedicated Customer Service Providers to join their dynamic team and be part of providing excellent services that delight customers every day. As a representative of the 'Jiko la Taifa' brand, the successful candidates will be responsible for maintaining high standards of service, ensuring that every customer interaction is handled with professionalism and care. This role is central to the company's mission of building lasting relationships with its clientele through effective communication and problem-solving.
Candidates will be expected to handle inquiries, resolve issues, and provide detailed information about the company's products or services. This position offers a great opportunity for Form 6 or Diploma holders to grow within a fast-paced environment. The role requires a high degree of patience, a willingness to learn, and a commitment to working hard to meet the company's service goals. Applications must be submitted by the deadline of May 10, 2026.
Key Requirements
Must have excellent communication skills and be fluent in language.
Must demonstrate high levels of respect and professionalism in the workplace.
Ability to show patience and listen attentively to customer needs.
Strong desire to learn and a commitment to working hard.
Educational background: Minimum of Form 6 (Advanced Level) or a Diploma.
0 Negotiable or Not Mentioned
Tanzania
21 days ago
vunjabeigroup.com
28 Applied 20 Pro Applied
Vunjabei Bet Company Limited is seeking passionate and energetic individuals to fill thirty vacancies for the role of Customer Services Officer within our Call Center department. The ideal candidates will act as the first point of contact for our customers, providing assistance and resolving issues related to our betting services. You will be responsible for delivering high-quality service, maintaining professional communication, and ensuring a positive user experience for all clients. Successful applicants will join a dynamic team in a fast-growing company. Responsibilities include handling inbound and outbound calls, assisting users with account queries, and promoting responsible gaming practices. Applicants must have a deep understanding of the betting industry and be proficient in both English and Swahili to cater to our diverse customer base. We offer a vibrant work environment and the opportunity for career growth within the Vunjabei Group.
Key Requirements
Female or Male candidates below 35 years of age.
Strong knowledge and understanding of the betting industry is the number one requirement.
Must be fluent in both English and Swahili.
Minimum education level: Advanced Secondary Certificate, Certificate, or Diploma in any field.
Excellent customer care and communication skills.