0 Negotiable or Not Mentioned
Tanzania, Dar es Salaam
33 days ago
gmail.com
7 Applied 1 Casual Applied
Join hr estherluxury360 as a Customer Care Representative at our Shekilango, Dar es Salaam office. In this role, you will be the first point of contact for our clients, providing them with information, resolving issues, and ensuring a positive customer experience. You will be responsible for handling inquiries via phone and email, as well as assisting walk-in clients. We are looking for someone who is passionate about helping others and can maintain a professional demeanor in a fast-paced environment.
Key Requirements
Diploma or Degree in Public Relations or Social Sciences
Exceptional verbal and written communication skills
Fluency in both Swahili and English languages
Creative problem-solving and critical thinking skills
Previous experience in a customer service or support role
0 Negotiable or Not Mentioned
Tanzania, Dar es Salaam
29 days ago
gmail.com
17 Applied 12 Pro Applied
Simba Cargo is expanding its team in Dar es Salaam and is looking for 20 dedicated Customer Service representatives. This role involves being the first point of contact for our clients, providing them with accurate information about our cargo services, and ensuring that all customer inquiries and issues are resolved promptly and professionally to maintain high satisfaction levels. You will be responsible for managing service expectations and fostering trust with every interaction.
The role requires a combination of strong interpersonal skills and technical proficiency with computers. Candidates will work closely with other departments to streamline service delivery and improve the overall customer experience. If you are a proactive problem-solver with a passion for helping people and facilitating smooth logistics operations, we encourage you to apply for this opportunity to grow with a leading cargo company in the region.
Key Requirements
Awe na Diploma/ Degree ya kwanza ya Masoko na Biashara au Fani inayohusiana.
Kusikiliza kwa Umakini na Kutatua Changamoto kwa wateja.
Ujuzi wa Kutumia Computer vizuri na Baadhi ya Program (Microsoft office suite).
Mawasiliano Mazuri kwa lugha ya Kingereza na Kiswahili kwa Ufasaha.
Umri kuanzia miaka 20 - 35.
0 Negotiable or Not Mentioned
Tanzania
46 days ago
smartpika.com
8 Applied 6 Pro Applied
SmartPika is looking for 15 dedicated Customer Service Providers to join their dynamic team and be part of providing excellent services that delight customers every day. As a representative of the 'Jiko la Taifa' brand, the successful candidates will be responsible for maintaining high standards of service, ensuring that every customer interaction is handled with professionalism and care. This role is central to the company's mission of building lasting relationships with its clientele through effective communication and problem-solving.
Candidates will be expected to handle inquiries, resolve issues, and provide detailed information about the company's products or services. This position offers a great opportunity for Form 6 or Diploma holders to grow within a fast-paced environment. The role requires a high degree of patience, a willingness to learn, and a commitment to working hard to meet the company's service goals. Applications must be submitted by the deadline of May 10, 2026.
Key Requirements
Must have excellent communication skills and be fluent in language.
Must demonstrate high levels of respect and professionalism in the workplace.
Ability to show patience and listen attentively to customer needs.
Strong desire to learn and a commitment to working hard.
Educational background: Minimum of Form 6 (Advanced Level) or a Diploma.
0 Negotiable or Not Mentioned
Tanzania
47 days ago
dlc.co.tz
13 Applied 1 Casual Applied
We are looking for a dedicated Customer Service Representative to join our team at DLC COMPANY LIMITED. In this role, you will be the primary link between our company and our valued customers, handling inquiries and complaints with efficiency and professionalism. Your main objective will be to provide accurate information about our services and build lasting positive relationships with every client you interact with.
You will be responsible for following up on customer needs to ensure high levels of satisfaction and service quality. This role requires a proactive individual who can solve problems on the fly and represent our company's commitment to 'Ubora, Uaminifu, na Huduma Bora'. If you are passionate about helping people and have great communication skills, we invite you to apply.
Key Requirements
Education: Form Four (O-Level) certificate or higher.
Strong communication and problem-solving skills.
Ability to speak and write fluently in Swahili and English.
Previous experience in a customer service environment is highly desirable.
Ability to handle customer complaints calmly and professionally.
0 Negotiable or Not Mentioned
Tanzania, Unguja
35 days ago
platinumcredit.co.tz
15 Applied 11 Pro Applied
Platinum Credit Ltd is seeking a dedicated and professional Customer Service Officer to join our team in Unguja. As a Customer Service Officer, you will be the first point of contact for our valued clients, providing them with essential information about our credit products and services. Your role will involve addressing inquiries, resolving complaints, and ensuring a seamless customer experience that aligns with our core values of integrity, innovation, and customer focus. You will work closely with other team members to maintain high service standards and contribute to the company's growth. The ideal candidate should be a resident of Unguja and possess a strong commitment to self-responsibility and teamwork. You will be responsible for managing client documentation, updating records, and maintaining positive relationships with both existing and potential customers. By joining Platinum Credit Ltd, you will be part of an organization that empowers its employees and fosters a culture of continuous improvement and professional development. We offer a platform where your contributions truly matter and your career can thrive in the financial services industry.
Key Requirements
Submit a signed letter of application addressed to the HR Manager.
Provide an updated Curriculum Vitae (CV) highlighting relevant experience.
Include copies of academic and professional testimonials.
Must be a resident of Unguja or willing to reside there (Unguja residents encouraged).
Excellent verbal and written communication skills in English and Swahili.
0 Negotiable or Not Mentioned
Tanzania
6 days ago
zenopay.net
59 Applied 41 Pro Applied
ZenoPay Pro is seeking a dedicated Customer Support specialist to join our dynamic team in Tanzania. In this role, you will be the primary point of contact for our users, helping them navigate our payment solutions and resolving any technical or account-related issues they may encounter. You will work closely with other departments to ensure a seamless user experience across our platform.
As a member of our growing organization, you will have the opportunity to develop your career in the fast-paced fintech industry. We value proactive individuals who are passionate about customer satisfaction and are willing to go the extra mile to support our clients. Join us as we innovate the payment landscape in Tanzania and beyond.
Key Requirements
Excellent communication skills in English and Swahili.
Strong problem-solving abilities and critical thinking.
Proficiency in using CRM software and help desk tools.
Ability to handle high-volume customer inquiries via chat and email.
Patience and empathy when dealing with client issues.
~600,000 Mentioned
Tanzania, Dar es Salaam
20 days ago
gmail.com
10 Applied 7 Pro Applied
Biovita Company is seeking dedicated and energetic individuals to join our team as Call Center Agents in Dar es Salaam. This position is exclusively for female candidates who are passionate about customer engagement and sales. As a representative of Biovita, you will be responsible for handling inbound and outbound calls, addressing customer inquiries, and promoting the company's products or services effectively. The offered salary for this role is TZS 600,000 per month. Joining our growing team provides an excellent opportunity for professional growth in a dynamic work environment. The ideal candidate will be a proactive communicator who can build rapport with clients and contribute to the overall success of the customer service department. Your role will involve maintaining accurate records of customer interactions and ensuring that every caller receives a high standard of service that aligns with our brand values.
Key Requirements
Female applicants only as per specific hiring criteria.
Previous experience in sales or customer care is highly preferred.
Excellent verbal communication skills and a professional phone manner.
Ability to handle customer inquiries with patience and clarity.
Strong interpersonal skills to build positive relationships with clients.
0 Negotiable or Not Mentioned
Tanzania, Dar es Salaam
33 days ago
gmail.com
76 Applied 53 Pro Applied
Simba Cargo is looking for 20 dedicated and energetic individuals to join our team as Customer Service representatives in Dar es Salaam. The successful candidates will be responsible for acting as the primary point of contact for our clients, ensuring their inquiries are handled professionally and their logistical needs are met efficiently. This role involves active listening, problem-solving, and maintaining high levels of customer satisfaction to uphold the company's reputation in the cargo and logistics industry. As a Customer Service officer, you will manage a variety of tasks including responding to customer queries via multiple channels, utilizing Microsoft Office tools to maintain records, and collaborating with other departments to resolve complex issues. Candidates should be fluent in both English and Swahili and possess a background in marketing or business. This is an excellent opportunity for young professionals aged 20 to 35 to grow their careers within a reputable organization. Please note that applications must be submitted by May 23rd, 2026.
Key Requirements
Must have a Diploma or Bachelor's Degree in Marketing, Business, or a related field.
Strong ability to listen attentively to customer needs and provide effective solutions.
Proficiency in using computers and essential software programs, specifically the Microsoft Office Suite.
Excellent communication skills in both English and Swahili, both written and verbal.
Age requirement: Must be between 20 and 35 years old.
0 Negotiable or Not Mentioned
Tanzania
43 days ago
outlook.com
6 Applied 1 Casual Applied
SURETIME MEDICAL SERVICES is seeking a dedicated Female Customer Service Representative to join our dynamic healthcare team in Tanzania. In this role, you will be the first point of contact for our patients, providing essential support and information regarding our medical services. You will be responsible for answering phone calls, scheduling appointments, and ensuring a smooth and welcoming experience for all visitors. The ideal candidate should possess a friendly demeanor and a commitment to high-quality service. As a Customer Service Representative, you will handle various administrative tasks, maintain accurate records, and collaborate with medical staff to ensure efficient operations. This position requires someone who can multitask effectively in a fast-paced environment while maintaining professionalism and confidentiality. We are looking for individuals who are passionate about healthcare and eager to contribute to our mission of providing excellent medical care to the community.
Key Requirements
Excellent communication skills in Swahili and English
Previous experience in a customer service role
Ability to handle medical inquiries politely and professionally
Proficiency in MS Office applications
Strong problem-solving and conflict resolution abilities
0 Negotiable or Not Mentioned
Tanzania, Dar es Salaam
38 days ago
skoa.ac.tz
13 Applied 9 Pro Applied
SKOA International College of Health and Allied Sciences, located in Dar es Salaam, is seeking five energetic and motivated Call Center Officers to join its dynamic team. This role is pivotal in managing incoming communications, providing essential information to prospective students and parents, and supporting the administrative functions of the college. The ideal candidates will be under the age of 25 and possess a certificate or diploma in any professional field, with an added advantage for those with IT knowledge. As a Call Center Officer, you will be responsible for handling inquiries regarding health and allied science programs, assisting with the registration process, and maintaining accurate records of interactions. You will work closely with the Registrar's office to ensure that all queries are addressed promptly and professionally, contributing to the overall success and reputation of the institution. Candidates should demonstrate a strong commitment to service excellence and the ability to work in a fast-paced educational environment.
Key Requirements
Holder of a Certificate or Diploma in any professional field.
Knowledge or experience in Information Technology (IT) will be an added advantage.
Age Limit: Candidates must be 25 years old or younger.
Excellent verbal and written communication skills in both English and Swahili.
Ability to handle a high volume of calls professionally and efficiently.