0 Negotiable or Not Mentioned
Tanzania, Unguja
35 days ago
platinumcredit.co.tz
15 Applied 11 Pro Applied
Platinum Credit Ltd is seeking a dedicated and professional Customer Service Officer to join our team in Unguja. As a Customer Service Officer, you will be the first point of contact for our valued clients, providing them with essential information about our credit products and services. Your role will involve addressing inquiries, resolving complaints, and ensuring a seamless customer experience that aligns with our core values of integrity, innovation, and customer focus. You will work closely with other team members to maintain high service standards and contribute to the company's growth. The ideal candidate should be a resident of Unguja and possess a strong commitment to self-responsibility and teamwork. You will be responsible for managing client documentation, updating records, and maintaining positive relationships with both existing and potential customers. By joining Platinum Credit Ltd, you will be part of an organization that empowers its employees and fosters a culture of continuous improvement and professional development. We offer a platform where your contributions truly matter and your career can thrive in the financial services industry.
Key Requirements
Submit a signed letter of application addressed to the HR Manager.
Provide an updated Curriculum Vitae (CV) highlighting relevant experience.
Include copies of academic and professional testimonials.
Must be a resident of Unguja or willing to reside there (Unguja residents encouraged).
Excellent verbal and written communication skills in English and Swahili.
0 Negotiable or Not Mentioned
Tanzania, Zanzibar
35 days ago
infinitydevelopments.ae
7 Applied 5 Pro Applied
As the Sales Manager for Infinity Developments, you will lead our efforts to drive revenue and expand our market presence in the Zanzibar real estate sector. You will be responsible for crafting and executing effective sales strategies, identifying new business opportunities, and building long-lasting relationships with high-value clients. This role requires a dynamic leader who can motivate the sales team and achieve ambitious targets.
Your expertise in the local property market and your ability to articulate the value of our world-class projects will be essential. You will oversee the entire sales lifecycle, from lead generation to closing deals, ensuring a premium experience for our customers. Join us in delivering prestigious infrastructure projects and become a key driver of our company's success.
Key Requirements
Strong sales strategy development.
Business development experience.
Revenue growth track record.
Client relationship management skills.
Excellent negotiation and closing skills.
0 Negotiable or Not Mentioned
Tanzania, Zanzibar
10 days ago
elrzanzibar.com
9 Applied 1 Casual Applied
We are seeking dedicated Service Attendants to join the ZOMA team at the airport. In this role, you will provide excellent service and make every visitor's stay exceptional by attending to their needs and maintaining a high standard of hospitality. You will be responsible for ensuring that the service area remains inviting and that all guests receive prompt and professional attention throughout their visit to our airport locations.
At ZOMA, we pride ourselves on being part of a supportive team that encourages career growth and skill development. This position is ideal for individuals who thrive in a busy environment and are eager to create positive interactions with international travelers. Join us and contribute to a team that makes a significant difference in the travel experience every single day through dedication and excellence in service.
Key Requirements
Strong commitment to excellence in customer service and guest satisfaction.
Ability to work in a fast-paced, dynamic airport environment with shifting priorities.
Excellent verbal communication skills in English to assist international guests.
Experience in the hospitality or service industry is highly preferred.
Ability to maintain a professional appearance and a positive, helpful attitude.
0 Negotiable or Not Mentioned
Tanzania, Dar es Salaam
33 days ago
cbrt.org
22 Applied 15 Pro Applied
CCBRT (Comprehensive Community Based Rehabilitation in Tanzania) is seeking two dynamic individuals for the role of Call Center Agent under their Work Exposure Placement program. As a Call Center Agent, you will manage hotlines, answer inquiries, handle complaints, and troubleshoot problems for customers, patients, and ambassadors. You will be responsible for identifying customer needs, clarifying information, and providing effective solutions to ensure high levels of customer satisfaction and engagement. This position offers a unique opportunity for fresh graduates to gain professional experience in a leading healthcare social enterprise. The role involves building sustainable relationships by going the extra mile for every caller. Candidates are expected to follow up on customer calls when necessary and maintain accurate records of interactions. The placement is based in Dar es Salaam, within CCBRT's facility which serves as a critical referral center for specialized health services. Applicants should be prepared to work in a fast-paced environment, demonstrating flexibility and a proactive approach to learning within the medical and rehabilitation sector.
Key Requirements
Degree or Diploma in Marketing, Business Administration, Mass communication or any related field
Previous experience in customer support role
Strong phone and verbal communication skills along with attention to details
Familiarity with Customer Relationship Management systems and practices
Computer literate
0 Negotiable or Not Mentioned
Tanzania
47 days ago
dlc.co.tz
8 Applied 6 Pro Applied
We are looking for a dedicated Customer Service Representative to join our team at DLC COMPANY LIMITED. In this role, you will be the primary link between our company and our valued customers, handling inquiries and complaints with efficiency and professionalism. Your main objective will be to provide accurate information about our services and build lasting positive relationships with every client you interact with.
You will be responsible for following up on customer needs to ensure high levels of satisfaction and service quality. This role requires a proactive individual who can solve problems on the fly and represent our company's commitment to 'Ubora, Uaminifu, na Huduma Bora'. If you are passionate about helping people and have great communication skills, we invite you to apply.
Key Requirements
Education: Form Four (O-Level) certificate or higher.
Strong communication and problem-solving skills.
Ability to speak and write fluently in Swahili and English.
Previous experience in a customer service environment is highly desirable.
Ability to handle customer complaints calmly and professionally.
0 Negotiable or Not Mentioned
Tanzania, Dar es Salaam
50 days ago
dofbitgroup.co.tz
15 Applied 11 Pro Applied
DOFBIT Group Ltd is seeking a motivated and customer-focused individual to join our team as a Customer Service Sales Representative. The ideal candidate will be responsible for handling customer inquiries, promoting products/services, and driving sales while ensuring excellent customer satisfaction. The role requires a dynamic individual who can manage various tasks ranging from answering phone calls to meeting specific sales growth objectives within the company's framework. As a key member of the sales team, you will be expected to provide accurate information about our products and services while identifying unique customer needs to recommend the most suitable solutions. This position involves maintaining strong customer relationships, following up on leads, and handling complaints professionally and efficiently. Your efforts will directly contribute to business growth and the overall reputation of DOFBIT Group Ltd in Dar es Salaam.
Key Requirements
Proven experience in customer service and/or sales
Strong communication and interpersonal skills
Ability to work under pressure and meet targets
Good problem-solving skills
Proficiency in basic computer applications
0 Negotiable or Not Mentioned
Tanzania
39 days ago
gmail.com
13 Applied 9 Pro Applied
We are looking for a professional and empathetic Customer Care representative to join our team at ESTHER LUXURY COACH. The successful candidate will be the primary point of contact for our customers, responding promptly to inquiries through various communication channels. You will be tasked with resolving customer complaints efficiently, processing orders and applications, and ensuring that every customer receives professional support that reflects our brand's luxury standards.
You must develop an in-depth understanding of our products and services to answer questions accurately and provide feedback on the efficiency of our service processes. This role requires maintaining a calm and helpful demeanor, even when dealing with stressed or upset customers. By providing high-quality support and ensuring total customer satisfaction, you will play a vital role in maintaining the reputation and growth of our transportation services.
Key Requirements
General education degree or equivalent qualification.
Proven experience working in customer support or a related field.
Ability to stay calm and professional under pressure.
Comfortable using computers and customer management software.
Strong verbal and written communication skills.
0 Negotiable or Not Mentioned
Tanzania
50 days ago
mctv.co.tz
14 Applied 10 Pro Applied
Milan Fiber is seeking a proactive and detail-oriented Customer Care & Administrative Officer to join our dynamic team. This multifaceted role involves acting as the primary point of contact for our valued clients while simultaneously managing essential internal administrative operations. The successful candidate will handle inquiries, resolve complaints, and maintain meticulous records of all client interactions to ensure a high level of service excellence.
In addition to client-facing duties, the officer will be responsible for coordinating office activities, performing data entry, and supporting the daily workflow of the administrative department. This position requires an individual who can balance multiple priorities with ease, demonstrating both professional communication skills and a strong commitment to organizational efficiency. If you are a problem-solver with a passion for customer satisfaction and administrative excellence, we encourage you to apply.
Key Requirements
At least 2 years of experience in a customer care role.
At least 2 years of experience in an administrative role.
Excellent verbal and written communication skills.
Strong command of professional English language.
Proven strong interpersonal and organizational skills.
0 Negotiable or Not Mentioned
Tanzania
46 days ago
smartpika.com
13 Applied 9 Pro Applied
SmartPika is looking for 15 dedicated Customer Service Providers to join their dynamic team and be part of providing excellent services that delight customers every day. As a representative of the 'Jiko la Taifa' brand, the successful candidates will be responsible for maintaining high standards of service, ensuring that every customer interaction is handled with professionalism and care. This role is central to the company's mission of building lasting relationships with its clientele through effective communication and problem-solving.
Candidates will be expected to handle inquiries, resolve issues, and provide detailed information about the company's products or services. This position offers a great opportunity for Form 6 or Diploma holders to grow within a fast-paced environment. The role requires a high degree of patience, a willingness to learn, and a commitment to working hard to meet the company's service goals. Applications must be submitted by the deadline of May 10, 2026.
Key Requirements
Must have excellent communication skills and be fluent in language.
Must demonstrate high levels of respect and professionalism in the workplace.
Ability to show patience and listen attentively to customer needs.
Strong desire to learn and a commitment to working hard.
Educational background: Minimum of Form 6 (Advanced Level) or a Diploma.
0 Negotiable or Not Mentioned
Tanzania, Dar es Salaam
49 days ago
toptalentedrecruits.co.tz
11 Applied 8 Pro Applied
Top Talented Recruits is seeking a dedicated Customer Support Officer to join a vibrant team in the Telecommunications industry. Based in Dar es Salaam, the successful candidate will serve as a vital link between the company and its customers, providing exceptional service and technical assistance. You will be responsible for addressing inquiries regarding mobile and internet services, ensuring that every client interaction reflects the high standards of the organization.
In this role, you will utilize CRM systems to manage customer records and track issue resolution progress. The position requires a candidate who can communicate fluently in both English and Kiswahili, handle high-pressure situations with professionalism, and work collaboratively with internal departments to solve complex technical problems. This is an excellent opportunity for a service-oriented professional to advance their career in a fast-paced and growing industry.
Key Requirements
Diploma or Higher Diploma in Customer Service, Business Administration, IT, or related field.
2+ years of experience in customer service or client-facing roles.
Telecommunications industry experience is considered a significant advantage.
Strong understanding of mobile and internet services and technology.
Excellent verbal and written communication skills in English and Kiswahili.