CUSTOMER SERVICES – 20 POSITIONS @ SIMBA CARGO TANZANIA
Simba Cargo Tanzania is seeking 20 dedicated Customer Service professionals to join our dynamic team in Dar es Salaam. The primary responsibility for this role is to provide exceptional support to our clients, ensuring their inquiries and challenges regarding cargo logistics are handled with care and efficiency. Candidates will need to demonstrate strong listening skills and the ability to solve problems effectively while maintaining a professional demeanor at all times.
As a Customer Service representative, you will utilize Microsoft Office tools to manage data and communicate with various departments. Proficiency in both English and Swahili is essential for effective communication with our diverse client base. This role is ideal for energetic individuals between the ages of 20 and 35 who hold a Diploma or Degree in Business or Marketing and are eager to grow their careers within the logistics industry in Tanzania.
As a Customer Service representative, you will utilize Microsoft Office tools to manage data and communicate with various departments. Proficiency in both English and Swahili is essential for effective communication with our diverse client base. This role is ideal for energetic individuals between the ages of 20 and 35 who hold a Diploma or Degree in Business or Marketing and are eager to grow their careers within the logistics industry in Tanzania.
Key Requirements
Diploma or Degree in Business, Marketing, or related field
Ability to listen carefully and solve customer challenges
Good computer skills including Microsoft Office
Fluent in both English and Swahili
Age between 20 – 35 years
Excellent interpersonal and communication skills
Ability to work under pressure in a fast-paced environment
High level of integrity and professional ethics
Proactive approach to problem-solving
Familiarity with cargo and logistics industry practices