CALL CENTER AGENTS @ BIOVITA COMPANY
Biovita Company is seeking dedicated and energetic individuals to join our team as Call Center Agents in Dar es Salaam. This position is exclusively for female candidates who are passionate about customer engagement and sales. As a representative of Biovita, you will be responsible for handling inbound and outbound calls, addressing customer inquiries, and promoting the company's products or services effectively. The offered salary for this role is TZS 600,000 per month. Joining our growing team provides an excellent opportunity for professional growth in a dynamic work environment. The ideal candidate will be a proactive communicator who can build rapport with clients and contribute to the overall success of the customer service department. Your role will involve maintaining accurate records of customer interactions and ensuring that every caller receives a high standard of service that aligns with our brand values.
Key Requirements
Female applicants only as per specific hiring criteria.
Previous experience in sales or customer care is highly preferred.
Excellent verbal communication skills and a professional phone manner.
Ability to handle customer inquiries with patience and clarity.
Strong interpersonal skills to build positive relationships with clients.
No formal education qualification required, but a high school diploma is an asset.
Basic computer skills for logging call data and updating customer records.
Ability to work effectively under pressure in a fast-paced environment.
Strong listening skills to accurately understand and address customer needs.
Commitment to achieving sales targets and service quality benchmarks.