Best Talent Reach (BTR) Customer Support at ZenoPay Pro

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CUSTOMER SUPPORT @ ZENOPAY PRO

0 Negotiable or Not Mentioned Tanzania 6 days ago zenopay.net 59 Applied 41 Pro Applied

ZenoPay Pro is seeking a dedicated Customer Support specialist to join our dynamic team in Tanzania. In this role, you will be the primary point of contact for our users, helping them navigate our payment solutions and resolving any technical or account-related issues they may encounter. You will work closely with other departments to ensure a seamless user experience across our platform.

As a member of our growing organization, you will have the opportunity to develop your career in the fast-paced fintech industry. We value proactive individuals who are passionate about customer satisfaction and are willing to go the extra mile to support our clients. Join us as we innovate the payment landscape in Tanzania and beyond.

Key Requirements

Excellent communication skills in English and Swahili. Strong problem-solving abilities and critical thinking. Proficiency in using CRM software and help desk tools. Ability to handle high-volume customer inquiries via chat and email. Patience and empathy when dealing with client issues.
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IT SUPPORT SPECIALIST (TECHNOLOGY INDUSTRY) @ AXIA TANZANIA

0 Negotiable or Not Mentioned Tanzania 5 days ago axia.co.tz 8 Applied 2 Ultra Applied

Axia Tanzania is looking for an IT Support Specialist to join the Technology Industry. This role is responsible for providing technical assistance and support related to computer systems, software, and hardware.

Candidates should possess a Bachelor’s Degree/Diploma in a relevant field and 2-8 years of relevant working experience. Strong technical expertise and professional competence in IT support are required. Excellent communication, analytical, and problem-solving skills are essential.

Key Requirements

Bachelor’s Degree/Diploma in a relevant field 2–8 years of relevant working experience Strong technical expertise and professional competence in IT support Excellent communication skills Analytical skills
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ONBOARDING CUSTOMER SERVICE AGENT @ CARTRACK

0 Negotiable or Not Mentioned Tanzania 25 days ago cartrack.co.tz 19 Applied 2 Casual Applied

The Onboarding Customer Service Agent role is critical for ensuring a seamless start for our new customers. You will guide new clients through the initial setup process, explaining how to use our tracking software and mobile applications. Your goal is to ensure that every customer feels confident and empowered to use Cartrack’s features from day one.

This position involves high levels of interaction via phone and email, requiring a patient and helpful demeanor. You will troubleshoot initial technical hurdles, coordinate with the installation team, and gather feedback to improve the onboarding journey. By providing a warm and efficient welcome, you help set the foundation for a successful, long-term relationship between the customer and Cartrack.

Key Requirements

Prior experience in customer service or a client-facing onboarding role. Excellent communication skills with a focus on clear, instructional speaking. Patience and the ability to explain technical concepts to non-technical users. Strong organizational skills and ability to track onboarding progress for multiple clients. Proficiency in Microsoft Office and support ticket software.
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MEDICAL ATTENDANT (4 VACANCIES) @ ST. NATHAN'S MTEWELE HOSPITAL

0 Negotiable or Not Mentioned Tanzania, Njombe 3 days ago mtewelehospital.co.tz 11 Applied 8 Pro Applied

St. Nathan's Mtewele Hospital has four (4) openings for Medical Attendants to join our dedicated team in Njombe, Tanzania. This role is essential for supporting the daily operations of the hospital, assisting patients with non-medical needs, and ensuring a smooth and efficient workflow. Medical Attendants are crucial in maintaining a clean, safe, and welcoming environment for patients and visitors. We are searching for individuals who are reliable, compassionate, and eager to contribute to a positive healthcare experience. Be a part of our mission to serve the community and prioritize health. There are 4 vacancies available for this position.

Key Requirements

Relevant qualification (e.g., certificate in healthcare support or first aid) from a recognized institution Good communication skills to assist patients and staff effectively Basic computer skills for administrative tasks and record-keeping Strong commitment to supporting healthcare operations and patient well-being Respectful demeanor towards patients, visitors, and colleagues
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