0 Negotiable or Not Mentioned
Kenya, Nairobi
3 days ago
solvoglobal.com
427 Views
Join our expanding team as a Customer Service Representative based in Nairobi, Kenya. In this role, you will be the front line of our service excellence, handling high volumes of inquiries via phone and chat. Your primary focus will be delivering high-quality support regarding products, services, and order statuses, ensuring every customer walks away with a positive experience and clear, accurate information.
This onsite position requires candidates who are passionate about people and thrive in fast-paced environments. You will collaborate closely with team leads and training departments to meet key performance metrics while maintaining strict adherence to operational guidelines and schedules. We offer paid training and significant growth opportunities within our people-driven organization, providing a professional and collaborative atmosphere for your career development in the customer experience industry.
Key Requirements
Advanced English level (C1 proficiency).
Minimum 1 year of customer service experience, preferably in a contact center.
Strong verbal and written communication skills.
Customer-oriented mindset with excellent problem-solving abilities.
Comfortable working in fast-paced, high-volume call environments.
Basic computer skills and ability to navigate multiple software systems.
Availability to work onsite in Nairobi, Kenya is mandatory.
Ability to build rapport quickly and ensure a positive customer experience.
Proficiency in documenting customer interactions accurately in internal systems.
Flexibility to work different shifts, including evenings and weekends.
0 Negotiable or Not Mentioned
Kenya
5 days ago
solvoglobal.com
397 Views
The Customer Service Representative (CSR) role based in Kenya is designed for individuals who are passionate about delivering exceptional customer experiences. In this position, you will serve as the primary point of contact for customer inquiries via telephone, providing empathetic and solution-driven support. Your core responsibilities involve active listening to understand customer concerns, offering clear and accurate resolutions, and professionally handling escalations to ensure a positive resolution process. You will be expected to apply critical thinking to troubleshoot issues and approve adjustments or returns within established company guidelines while conducting necessary follow-ups to ensure full satisfaction.
Beyond direct customer support, this role emphasizes integrity and collaboration. You will maintain strict confidentiality of customer information and stay updated on all product developments, policies, and procedures. Working closely with your teammates and leadership, you will contribute to the improvement of service delivery processes and participate in ongoing training opportunities. This is an excellent opportunity for a proactive, tech-savvy individual to thrive in a fast-paced, goal-oriented environment where service excellence and accountability are highly valued.
Key Requirements
Minimum 1 year of customer service experience in call center, retail, or hospitality environments.
Strong verbal and written communication skills with a focus on de-escalation techniques.
A proactive problem-solving mindset with the ability to adapt to changing situations.
High levels of personal integrity, accountability, and reliability in handling customer data.
Ability to perform effectively in a fast-paced and goal-oriented service environment.
Tech-savvy with the proficiency to multitask across multiple software systems simultaneously.
Demonstrated ability to handle professional escalations and maintain composure under pressure.
Strong active listening skills to accurately identify and address customer needs.
Commitment to participating in ongoing training and professional development sessions.
Ability to work collaboratively within a team to improve overall service delivery processes.
Proficiency in English to interact clearly with a diverse customer base.
0 Negotiable or Not Mentioned
Kenya
7 days ago
solvoglobal.com
992 Views
Solvo Global is seeking a dedicated Customer Service Representative to join our dynamic team in Kenya. In this role, you will be the primary point of contact for customers, handling inquiries through various channels including phone, email, and chat. Your main objective will be to provide accurate information about products and services while resolving issues in a professional and timely manner. We are looking for individuals who are customer-focused, proactive, and possess excellent communication skills to ensure a positive experience for every client interaction.
Beyond day-to-day interactions, you will be responsible for maintaining detailed and accurate records of customer communications and meeting high-quality productivity standards. This position offers a multicultural work environment with ongoing training and development opportunities to foster your career growth. Successful candidates will be problem-solvers who enjoy helping others and can work effectively both independently and as part of a collaborative team. Join us to build a rewarding career in the fast-paced BPO industry within Kenya.
Key Requirements
High school diploma or equivalent qualification.
Advanced or fluent English communication skills (C1 level written and spoken).
Strong interpersonal and relationship-building skills.
Proven problem-solving abilities and critical thinking.
Basic computer skills and proficiency in office software.
Ability to multitask and manage time effectively.
Previous customer service or call center experience is a plus.
Ability to work independently with minimal supervision.
Capacity to work effectively as part of a multicultural team.
Proactive attitude and a genuine desire to help others.
0 Negotiable or Not Mentioned
Kenya, Nairobi
5 days ago
solvoglobal.com
561 Views
We are seeking a dedicated Benefits Associate to join our team in Nairobi, Kenya. In this on-site role, you will be responsible for supporting employees across various channels, including phone, email, and ticketing systems, to resolve inquiries related to their benefits. You will play a crucial role in managing benefits enrollments, processing plan changes, and supporting significant events such as Open Enrollment and Qualifying Life Events. Additionally, you will handle life, short-term disability (STD), and long-term disability (LTD) claims, ensuring that all documentation is accurate and processed in a timely manner. Beyond direct employee support, you will work closely with insurance carriers and ensure that payroll deductions are accurately maintained. The role requires a high degree of detail orientation to generate reports and support audits, ensuring compliance and efficiency within our HR systems. Joining our team means working in a structured environment with clear KPIs and opportunities for professional growth. This position offers direct exposure to carriers and a key role in the intersection of benefits and payroll administration in our Nairobi office.
Key Requirements
At least 3–5 years of professional experience in HR or administrative roles.
Previous experience in Benefits Administration is highly preferred for this role.
A strong background in customer service, insurance, or the healthcare industry.
Advanced English proficiency with at least 90% fluency in communication.
Intermediate proficiency in Microsoft Office Suite, specifically Excel and Word.
High level of detail orientation and a proactive approach to problem-solving.
Ability to work effectively as a team player in a fast-paced environment.
Proven capability to support employees via phone, email, and ticketing systems.
Experience managing benefits enrollments and processing plan changes.
Competence in handling Life, STD, and LTD claims while maintaining confidentiality.
0 Negotiable or Not Mentioned
Kenya
5 days ago
solvoglobal.com
615 Views
Join our team as a Customer Service Representative in Kenya, where you will be at the forefront of providing exceptional support to our global clientele. In this role, you will be responsible for managing a variety of customer inquiries through multiple channels including phone, email, and live chat. You will play a vital role in resolving issues promptly, providing accurate product information, and ensuring every customer interaction ends on a positive note.
We offer a dynamic and multicultural work environment that fosters professional growth and continuous learning. As part of our team, you will receive ongoing training to enhance your skills and advance your career within the organization. We are looking for proactive individuals who are passionate about problem-solving and possess excellent communication skills to help us maintain our high standards of service excellence.
Key Requirements
High school diploma or equivalent (college studies are a plus).
Advanced or fluent English communication skills (C1 written and spoken).
Strong interpersonal and problem-solving skills.
Basic computer skills and ability to multitask effectively.
Previous experience in customer service or a call center environment.
Ability to work independently and as part of a diverse team.
Capability to handle inbound and outbound customer inquiries via phone, email, or chat.
Proficiency in maintaining detailed and accurate records of customer interactions.
Commitment to meeting defined quality and productivity standards.
Proactive attitude with a focus on ensuring a positive customer experience.
0 Negotiable or Not Mentioned
Kenya, Nairobi
6 days ago
gdyaa.com
551 Views
Garth Day Year Auctioneers is seeking dedicated and results-driven Call Executives to join our Debt Collection team in Nairobi. As a Call Executive, you will be responsible for managing outgoing and incoming calls to debtors, negotiating payment schedules, and ensuring that all collection activities comply with legal standards and company policies. The ideal candidate is someone who thrives in a target-driven environment and is motivated by the prospect of earning performance-based commissions.
Working with us provides significant career growth opportunities within a leading debt collection and auction house. You will be part of a dynamic team of professionals committed to excellence and efficiency. If you reside near Nairobi and have a proven track record in the debt collection field, we encourage you to apply and take the next step in your professional journey with a team that values your drive and success.
Key Requirements
At least 2 years of experience in the debt collection field.
Must be self-driven and highly goal-oriented.
Proficient in basic computer use and data management software.
Possession of a relevant Diploma or Certificate.
Proven success with meeting collection targets and earning commissions.
Must reside near Nairobi to ensure easy commuting.
Excellent verbal and written communication skills.
Strong negotiation and persuasive abilities to recover outstanding debts.
Ability to maintain composure and professionalism during difficult calls.
High degree of integrity and ethics when handling financial information.
0 Negotiable or Not Mentioned
Kenya, Nairobi
5 days ago
gmail.com
493 Views
Knops Hospitality Consultants is seeking a smart, energetic, and customer-focused Waitress to join their growing hospitality team in Nairobi. The successful candidate will be responsible for delivering exceptional customer service and creating memorable guest experiences through attentive and professional table service. This role is ideal for individuals who are passionate about hospitality and enjoy working in a fast-paced, guest-oriented environment.
In this role, you will be expected to take and manage orders efficiently while maintaining clean and organized service areas. The position offers a competitive salary along with training and growth opportunities within a friendly and professional work environment. Candidates should possess strong communication skills and a positive attitude to contribute effectively to the team's success in Nairobi.
Key Requirements
Deliver exceptional customer service
Take and manage orders efficiently
Maintain clean and organized service areas
Excellent communication and interpersonal skills
Ability to work in a fast-paced environment
Previous experience in hospitality or food service
Strong attention to detail and accuracy
Ability to stand for long periods of time
Knowledge of food safety and hygiene protocols
Ability to work flexible hours including weekends
Professional appearance and friendly demeanor
0 Negotiable or Not Mentioned
Kenya, Nairobi
6 days ago
solvoglobal.com
609 Views
Solvo Global is actively seeking a dedicated Customer Service Representative to join our expanding team in Nairobi, Kenya. As the primary point of contact for our clients, you will be responsible for handling inquiries, providing detailed product information, and resolving issues with a professional and positive attitude. This role is ideal for individuals who are passionate about helping others and can navigate complex customer interactions with ease and efficiency while maintaining high standards of service quality. Within this fast-paced BPO environment, you will collaborate with team members to ensure consistent service delivery and operational success. The position requires a candidate who can remain proactive and maintain an excellent level of communication throughout their shift. By joining the team, you will have the opportunity to grow your career within a global organization that values professional development, empathy, and customer satisfaction. The role focuses on delivering exceptional support through various channels, ensuring every customer interaction reflects the company's commitment to excellence.
Key Requirements
Excellent verbal and written communication skills in English.
A customer-focused mindset with a proactive approach to helping others.
Strong problem-solving abilities and attention to detail.
Previous experience in a customer service or call center environment.
Ability to work effectively in a high-pressure BPO setting.
Proficiency in basic computer applications and CRM software.
High school diploma or equivalent educational background.
Strong multitasking and time-management skills.
A professional and empathetic attitude when handling client inquiries.
Availability to work flexible shifts and weekend hours.
~50,000 Mentioned
Kenya, Nairobi
7 days ago
careercurveconsultants.co.ke
479 Views
Our client is seeking highly motivated Property Advisors to drive sales for an exclusive off-plan residential project in Kileleshwa, one of Nairobi’s most sought-after locations. This role is ideal for results-driven sales professionals with a passion for luxury real estate and investment advisory. You will join a dynamic property firm delivering premium developments and play a key role in promoting off-plan units to both local and international buyers.
Responsibilities include generating leads through networking, referrals, and digital platforms, as well as conducting property presentations, site visits, and virtual tours. You will advise clients on various investment opportunities and structured payment plans, building and maintaining strong relationships with potential investors. The position offers a competitive salary of Ksh 50,000 – 80,000 plus attractive commissions and performance-based incentives, providing significant career growth within a fast-growing real estate firm.
Key Requirements
3+ years’ experience in sales (real estate preferred).
Strong negotiation skills.
Excellent communication and interpersonal skills.
Professional presentation skills.
Proven ability to meet or exceed sales targets.
Knowledge of Nairobi’s real estate market.
Ability to generate leads through networking and digital platforms.
Experience conducting property presentations and site visits.
Skilled in advising clients on investment opportunities and payment plans.
Strong relationship management skills for building investor trust.
~24,000 Mentioned
Kenya, Nairobi
8 days ago
morsanhr.co.ke
864 Views
Our client is seeking a dedicated and detail-oriented Public Area Attendant to oversee and maintain the cleanliness, hygiene, and aesthetic presentation of all public spaces within their Nairobi facility. This essential role ensures that lobbies, hallways, restrooms, and outdoor areas remain safe, welcoming, and professional for both guests and staff members. Responsibilities include sanitizing high-traffic surfaces, replenishing supplies, and operating specialized cleaning equipment such as vacuum cleaners and buffers. The salary for this position is KES 24,000.
In addition to technical cleaning tasks, the ideal candidate must demonstrate a high level of integrity and professionalism when interacting with guests. The role requires proactive identification of maintenance issues, such as faulty lighting or leaks, and meticulous record-keeping of daily logs and supply usage. Successful applicants will work closely with the housekeeping team to maintain high standards of sanitation and waste disposal in accordance with established SOPs, contributing to the overall reputation of the facility.
Key Requirements
Certificate or Diploma in Housekeeping, Hospitality Management, or a related field.
Minimum of 3 years of professional experience in housekeeping or public area maintenance.
Strong verbal communication skills and a customer-friendly attitude for guest interactions.
High level of integrity, discipline, and reliability in handling daily tasks.
Physically fit and capable of managing demanding physical work and long shifts.
Exceptional attention to detail regarding cleanliness and presentation standards.
Ability to work independently and manage time effectively in a fast-paced environment.
Willingness to work flexible hours, including evenings, weekends, and holidays.
Proficiency in operating cleaning equipment like vacuum cleaners, buffers, and scrubbers.
Knowledge of handling cleaning chemicals safely in compliance with MSDS standards.
Ability to maintain accurate daily cleaning logs and incident reports.
Proactive approach to reporting maintenance issues and environmental hazards.
0 Negotiable or Not Mentioned
Kenya, Nairobi
6 days ago
solvoglobal.com
639 Views
We are seeking a dedicated Benefits Associate to join our team in Nairobi. In this role, you will be the primary point of contact for employees, providing support through phone, email, and ticketing systems. You will manage benefits enrollments, process plan changes, and support critical periods like Open Enrollment and Qualifying Life Events. Additionally, you will handle Life, Short-Term Disability (STD), and Long-Term Disability (LTD) claims while ensuring all payroll deductions are accurate and up-to-date.
Working directly with insurance carriers, you will generate reports and provide essential support during audits. This position offers a structured environment with clear KPIs and significant professional growth opportunities. If you have a strong background in benefits administration and a customer-centric approach, we encourage you to apply and become a key part of our HR and payroll operations.
Key Requirements
3–5 years of professional experience in a related field.
Previous experience in Benefits Administration is highly preferred.
Strong background in customer service, insurance, or the healthcare industry.
Intermediate proficiency in Microsoft Office Suite, especially Excel.
Exceptional attention to detail and a proactive approach to problem-solving.
Proven ability to work effectively within a team environment.
Advanced English language skills with at least 90% proficiency.
Experience in managing benefits enrollments and plan modifications.
Capability to handle Life, Short-Term Disability, and Long-Term Disability claims.
Strong communication skills for interacting with employees and insurance carriers.
~80,000 Mentioned
Kenya, Nairobi
10 days ago
sureliftsolutions.co.ke
807 Views
Surelift Solutions is looking for a talented and passionate Interior Designer to lead projects and deliver exceptional high-end interior solutions in Nairobi. The successful candidate will be responsible for the entire project lifecycle, from initial client consultation and conceptual design to final execution. This role requires a blend of creative vision and technical precision to create functional yet stunning spaces that meet the specific needs of diverse clients. Candidates should have 3 to 5 years of industry experience and a strong portfolio demonstrating leadership and design excellence. Mastery of technical tools like AutoCAD, SketchUp, and 3Ds Max is a prerequisite. The position offers a net monthly salary of KES 80,000. Interested individuals are encouraged to apply by 15th April 2026 to join a team dedicated to designing spaces that stand out.
Key Requirements
3–5 years professional experience in interior design
Strong design and project execution skills
Proficiency in AutoCAD software
Proficiency in SketchUp software
Proficiency in 3Ds Max or similar rendering tools
Demonstrated leadership experience in a design environment
Ability to lead projects from initial concept to final delivery
Excellent client engagement and communication skills
Proven ability to deliver high-end interior solutions
Advanced spatial planning and visualization abilities
Knowledge of building codes and safety regulations
Strong project management and organizational skills
0 Negotiable or Not Mentioned
Kenya, Nairobi
8 days ago
gmail.com
726 Views
Tromedics Kenya LTD is seeking a dedicated Secretary with Managerial Responsibilities to join their team in Nairobi. The role is designed for a proactive individual who can manage office coordination while simultaneously supporting broader administrative and managerial functions. Key duties include managing schedules, coordinating meetings, handling official correspondence, and maintaining organized records to ensure the smooth flow of daily operations.
As the company grows, the successful candidate will have the opportunity to take on more responsibility and transition into a formal managerial role. This position serves as a vital link between management and staff, requiring a professional and trustworthy individual who can work independently. The ideal candidate will be professional, trustworthy, and eager to grow within a developing organizational environment.
Key Requirements
Previous experience in secretarial or administrative work.
Excellent organizational and time management skills.
Strong verbal and written communication abilities.
Ability to coordinate complex office activities effectively.
Demonstrated professional demeanor and trustworthiness.
Capability to work independently without constant supervision.
Willingness to take on increased responsibilities and grow into a managerial role.
Proficiency in managing schedules and coordinating meetings.
Skill in maintaining accurate digital and physical records.
Ability to act as an effective liaison between management and staff.
Experience with office software and management tools.
High level of attention to detail in record keeping.
0 Negotiable or Not Mentioned
Kenya, Nairobi
3 days ago
holidayinnnairobi.com
365 Views
Holiday Inn Nairobi Two Rivers is looking for a dynamic and service-oriented Receptionist to join our Front Office team. The ideal candidate will be the first point of contact for our guests, ensuring a warm welcome and efficient check-in and check-out processes. You will handle guest inquiries, manage reservations using the Opera system, and maintain a high standard of professional service throughout the guest's stay.
As a Receptionist, you will be responsible for multitasking in a fast-paced hotel environment while maintaining attention to detail and a high level of integrity. You will coordinate with other departments to fulfill guest requests and resolve any issues promptly. This role requires a professional appearance and excellent interpersonal skills to foster a positive guest experience at our Four Star property at Two Rivers Mall.
Key Requirements
Minimum of 2 years' experience as a receptionist in a busy hotel environment.
Diploma in Front Office Operations from a recognized institution.
Proficiency in Opera software system.
Excellent communication and interpersonal skills.
Strong customer service and guest handling skills.
Ability to multitask and work under pressure.
High level of integrity and attention to detail.
Well-groomed with a professional appearance.
Ability to handle cash transactions and process payments accurately.
Knowledge of local attractions and transportation options to assist guests.
0 Negotiable or Not Mentioned
Kenya
3 days ago
kehia.org
290 Views
The openIMIS African Knowledge Hub is looking for a Consultant for Community Engagement specifically focused on Anglophone regions. This community-facing role is dedicated to supporting outreach, peer learning, and knowledge exchange across English-speaking African countries. The objective is to foster a collaborative environment where health informatics professionals can share insights and best practices.
This position is ideal for someone who possesses the unique ability to build and energize professional communities rather than just managing them. The role involves high levels of interaction with stakeholders and the facilitation of networking opportunities. This consultancy is a part-time engagement for a duration of 12 weeks, aiming to strengthen the digital health ecosystem in Africa.
Key Requirements
Proven experience in community outreach and mobilization.
Ability to build and energize professional digital communities.
Understanding of peer-to-peer learning models.
Experience in knowledge management and exchange strategies.
Deep familiarity with the Anglophone African tech landscape.
Strong interpersonal and relationship-building skills.
Knowledge of health informatics or related technical fields.
Experience managing online forums or professional networks.
Excellent public speaking and presentation abilities.
Availability for a 12-week part-time consultancy period.
0 Negotiable or Not Mentioned
Kenya
3 days ago
kehia.org
368 Views
The Kenya Health Informatics Association is recruiting a Consultant for Community Engagement to lead efforts within Francophone regions for the openIMIS African Knowledge Hub. This role focuses on outreach and peer learning across French-speaking countries in Africa, ensuring that these regions are fully integrated into the broader health informatics community.
A significant part of the mandate includes supporting Francophone participation in the Women in Tech webinar series to promote diversity and inclusion. The consultant will facilitate technical knowledge exchange and manage community relations. This is a 12-week part-time consultancy requiring a high degree of bilingual proficiency and a passion for community-led digital health growth.
Key Requirements
Fluency in French (both written and spoken) is mandatory.
Functional working knowledge of English.
Experience in community engagement or public relations.
Proven ability to support Francophone regions in Africa.
Experience facilitating webinars or virtual workshops.
Understanding of digital health or health informatics.
Ability to manage and energize professional groups.
Strong cross-cultural communication skills.
Background in community development or social sciences.
Willingness to work part-time for a 12-week duration.
0 Negotiable or Not Mentioned
Tanzania, Tanga
8 days ago
sumet.co
907 Views
Sumet is looking for a Field Sales Representative (FMCG) to join its dynamic and growing team in Tanga. This role is designed for passionate and driven individuals who have a strong background in fast-moving consumer goods sales. The successful candidate will be responsible for driving sales growth, managing client relationships, and expanding the market presence of Sumet within the Tanga region. You will work independently to identify new business opportunities and ensure that sales targets are consistently met through effective negotiation and communication strategies.
As a Field Sales Representative, you will play a critical role in representing Sumet on the ground. Your daily activities will involve visiting retail outlets, distributors, and partners to promote products and gather market insights. We are seeking a professional with 3 to 5 years of experience who is ready to take their career to the next level in a fast-paced environment. This is an excellent opportunity to contribute to a company that is transforming the FMCG landscape while developing your professional skills and achieving significant career milestones.
Key Requirements
3–5 years experience in FMCG field sales
Strong communication and negotiation skills
Ability to work independently and achieve targets
Proven track record of meeting or exceeding sales goals
In-depth knowledge of the FMCG market trends and dynamics
Excellent interpersonal skills for building customer rapport
Strong organizational and time-management capabilities
Ability to generate leads and close sales deals effectively
Valid driver's license or ability to travel within the region
High level of integrity and professional ethics
0 Negotiable or Not Mentioned
Kenya, Bomet
9 days ago
gmail.com
771 Views
Telepolis Village Hotel is seeking a professional Receptionist to serve as the first point of contact for our guests in Kiptenden, Bomet. In this role, you will handle check-ins and check-outs, manage reservations, and answer inquiries both in person and over the phone. Your primary goal is to provide a seamless and pleasant experience for every guest from the moment they arrive until they depart our facility.
The ideal candidate will be highly organized, friendly, and capable of managing administrative tasks efficiently. You will also be responsible for maintaining guest records, processing payments, and coordinating with other departments to ensure specific guest requests are handled promptly. This is a vital role that requires a dedicated individual with a strong commitment to excellence in customer service and front-office administration.
Key Requirements
Diploma in Hotel Management / Catering or related field
Relevant experience working at a front desk or in a receptionist role
Exceptional verbal and written communication skills
Strong customer service orientation and professional phone etiquette
Proficiency in basic computer applications and reservation systems
Ability to handle multiple tasks simultaneously while maintaining attention to detail
Excellent organizational and problem-solving skills
Professional appearance and a welcoming demeanor
Ability to work independently and as part of a team
Cultural awareness and sensitivity when dealing with diverse guests
0 Negotiable or Not Mentioned
Tanzania, Mwanza
3 days ago
jubailiagrotec.com
597 Views
Jubaili Agrotec Ltd is a dynamic and growing company within the agro-business sector, specializing in a wide range of agricultural solutions including seeds, agro-inputs, and livestock products. We are currently seeking a motivated and results-driven Sales Representative to join our expanding team in Mwanza. The successful candidate will play a pivotal role in driving our business forward by promoting our high-quality agricultural products and solutions to a diverse client base.
The role involves identifying new business opportunities, developing extensive client networks, and maintaining strong, long-lasting relationships with existing customers. You will be responsible for providing technical product information and support, achieving set sales targets, and monitoring market trends to provide valuable feedback to management. If you have a background in agriculture and a passion for sales, we encourage you to apply and contribute to the growth of the agricultural industry in Tanzania. The positions are based in Mwanza and require a proactive individual ready to meet challenges in the field.
Key Requirements
Diploma or Degree in Agriculture, Agribusiness, Marketing, or related field.
Proven experience in sales within the commercial sector.
Agro-business experience is an added advantage.
Strong communication and presentation skills.
Excellent negotiation and persuasion capabilities.
Outstanding interpersonal skills to build rapport with farmers and stakeholders.
Good problem-solving ability and critical thinking.
Customer-focused approach with a dedication to client satisfaction.
Ability to achieve and exceed monthly sales targets.
Willingness to travel and work in the Mwanza region.
Proficiency in basic computer applications and report writing.
0 Negotiable or Not Mentioned
Kenya, Nairobi
10 days ago
cresdynamics.com
929 Views
CRES Dynamics is seeking a high-energy Sales Executive to join their expanding team in Nairobi. This is a dynamic, active role focused on business development and field sales rather than traditional desk-bound work. You will be responsible for making outbound calls to businesses across the region, identifying potential leads, and conducting thorough research to qualify opportunities. The position demands a proactive approach to following up on prospects until deals are successfully finalized, ensuring the company maintains a strong market presence.
Successful candidates will represent a brand dedicated to building real infrastructure for real businesses. The company provides a supportive environment with a competitive base salary and commission structure designed to reward top performers. As the organization grows, there are significant opportunities for professional advancement and career development within the sales department. This role is perfect for someone who is resilient, market-savvy, and ready to move fast to achieve business objectives.
Key Requirements
Demonstrated hunger and an internal drive for success in a competitive environment.
Excellent communication skills capable of building long-term trust with business owners.
High resilience and the ability to treat rejection as data rather than defeat.
Based in Nairobi with a deep understanding of the local market dynamics.
Ability to speak the language of business and communicate value propositions effectively.
Proven experience in making high-volume calls to businesses and identifying stakeholders.
Strong research skills to identify and qualify leads within various industries.
Exceptional follow-up skills to manage the sales pipeline until deal closure.
Professionalism to represent the CRES Dynamics brand at all times.
Agility and the ability to work in a fast-paced company culture.
Strong organizational skills to track leads and manage daily sales activities.
0 Negotiable or Not Mentioned
Kenya, Nairobi
3 days ago
solvoglobal.com
427 Views
Solvo Global is seeking a dedicated Quality Analyst (QA) to join our team on-site in Nairobi, Kenya. The successful candidate will be responsible for ensuring operational excellence by conducting comprehensive audits, monitoring key performance indicators (KPIs), and evaluating interactions within both call center and Talent Acquisition environments. This strategic role combines traditional quality assurance functions with a focus on process optimization and profile evaluation to enhance the overall customer experience. The role involves collaborating closely with operational teams and stakeholders to identify opportunities for continuous improvement and ensuring that all services meet internal standards and client service level agreements (SLAs). Key activities include delivering structured feedback and coaching to staff, analyzing performance trends, and utilizing tools like Excel or Power BI to track progress. If you have at least two years of experience in a QA role and possess strong analytical skills, we encourage you to apply for this exciting opportunity.
Key Requirements
English level B2+ proficiency
Minimum 2 years of QA experience in call centers or operational environments
Strong KPI and performance analysis skills
Proven experience in audits, coaching, and Customer Experience management
Basic to intermediate Excel skills for data reporting
Knowledge of Lean Six Sigma or similar continuous improvement methodologies
Experience with Power BI or dashboard management for performance tracking
Ability to evaluate interactions focused on Customer Satisfaction
Capability to deliver structured feedback and coaching plans
Adept at identifying performance trends and opportunities for improvement
0 Negotiable or Not Mentioned
Kenya, Nairobi
5 days ago
gmail.com
465 Views
9th Records Music Group Ltd is urgently seeking a dedicated Assistant Manager / Administrator to join our dynamic team in Nairobi. This pivotal role involves overseeing the daily administrative and operational functions of our main label as well as our affiliated brands, including Nairobi Podcast Studio and 9th Creatives. The successful candidate will act as a central point of contact, ensuring that all divisions operate smoothly and efficiently while maintaining high standards of service across our music production and creative departments. As an Assistant Manager, you will be responsible for coordinating music production schedules, managing studio bookings, and providing comprehensive administrative support to the leadership team. You will play a key role in fostering a creative environment and driving the professional growth of our diverse portfolio. Candidates should possess a strong background in management with at least 4 years of experience, ideally within the creative or media sectors, to effectively handle the multi-faceted demands of our various business units.
Key Requirements
Minimum of 4 years of professional experience in management or administration.
Proven experience in overseeing daily operations within a creative or media environment.
Strong organizational and multitasking skills to manage 9th Records and its affiliated brands.
Excellent communication and interpersonal skills for client and team interaction.
Proficiency in office management software and administrative tools.
Ability to coordinate schedules for the Nairobi Podcast Studio and music production sessions.
Financial management skills including budgeting and expense tracking.
Background in the music or creative industry is highly preferred.
Capacity to lead a diverse team of creatives and technical staff.
Strategic thinking to support the growth of the company's various divisions.
0 Negotiable or Not Mentioned
Kenya, Remote
5 days ago
avortel.com
435 Views
AvorTel is a global telecommunications provider specializing in VoIP and international voice services. We offer reliable voice termination, DID solutions, and SIP trunking for carriers and wholesale partners worldwide, ensuring seamless connectivity, quality, and scalable global communication. We are currently looking for motivated individuals in Kenya to join our expanding global team.
As a Voice Account Manager, you will be responsible for the buying, selling, pricing, and trading of the voice network on an international scale. You will actively seek out new business opportunities, managing them from implementation through to long-term account growth. This role offers a market-competitive salary paid in USD and the flexibility of a full-time remote position, allowing you to contribute to our 24/7 operational environment from Kenya.
Key Requirements
Bachelor’s degree in a relevant field
3–5+ years of relevant experience, preferably in voice trading or telecom sales
Strong understanding of the telecom industry, including market trends, competitors, products, and technical solutions
Proven ability to develop and maintain strategic customer relationships
Excellent negotiation and contract management skills
Proficient in MS Office tools (Word, Excel, PowerPoint)
Excellent communication skills in English (both written and verbal)
Ability to work in a remote, 24/7 operational environment
Experience in managing and growing international client accounts
Familiarity with wholesale voice termination and SIP protocols
~70,000 Mentioned
Kenya, Nairobi
6 days ago
gmail.com
542 Views
Our client in the manufacturing industry is seeking a seasoned HR Generalist based in Nairobi to join their dynamic team. This pivotal role requires a professional who is equally comfortable operating in the boardroom and navigating the production floor, ensuring seamless HR operations and fostering a high-performance culture across all levels of the organization. The successful candidate will be responsible for managing diverse teams and maintaining strict compliance with labor standards within a fast-paced industrial environment. Salary: KES 70,000 – 80,000 (Gross).
Key responsibilities include overseeing end-to-end recruitment processes, particularly for technical and casual staff, and managing employee relations and disciplinary procedures. You will coordinate performance management systems to drive factory productivity and ensure 100% compliance with workplace safety and statutory requirements. The role demands a proactive individual who can balance the needs of both blue-collar workers and management to maintain industrial peace and efficiency.
Key Requirements
Minimum of 5 years of experience in Human Resources.
At least 3 years of experience within a manufacturing or industrial setup.
Proven experience managing blue-collar employees and factory-floor dynamics.
Bachelor’s degree in Human Resource Management or a related business field.
Must be a registered member of the Institute of Human Resource Management (IHRM).
Deep understanding of Kenyan Labor Laws and industrial relations.
Extensive knowledge of OSHA/HSE standards and workplace safety compliance.
Proficiency in payroll management systems and statutory deductions.
Excellent communication skills for boardroom and production floor interactions.
Strong ability to manage end-to-end recruitment for technical and casual roles.
0 Negotiable or Not Mentioned
Kenya, Nairobi
9 days ago
careercurveconsultants.co.ke
995 Views
Our client, a dynamic and fast-growing tours and travel company based in Nairobi, is seeking a motivated Business Development Executive to join their expanding team. This role is pivotal in driving revenue growth by identifying new business opportunities across both corporate and individual client segments. The successful candidate will be responsible for promoting diverse travel packages, holiday experiences, and specialized corporate travel solutions, ensuring that the company maintains a competitive edge in the bustling Kenyan travel market.
Beyond sales generation, the role involves building and nurturing long-term relationships with clients and travel partners to foster loyalty and repeat business. You will be expected to utilize digital platforms, networking events, and referrals to generate high-quality leads. Preparation of persuasive sales pitches and negotiation of complex deals are daily activities required to consistently exceed monthly targets. This position offers an exciting opportunity for professional growth within a fast-paced environment, providing significant exposure to the travel industry and networking opportunities with major stakeholders.
Key Requirements
Diploma/Degree in Business, Marketing, Tourism, or related field.
2+ years’ experience in tours & travel sales/business development.
Proven track record of hitting or exceeding sales targets.
Strong networking, negotiation, and relationship-building skills.
Self-driven, proactive, and results-oriented mindset.
Familiarity with CRM tools and Microsoft Office.
Excellent verbal and written communication skills for professional pitching.
Ability to work independently and manage a diverse portfolio of clients.
Deep knowledge of domestic and international travel destinations.
Strong analytical skills to monitor market trends and competitor activity.
0 Negotiable or Not Mentioned
Kenya
20 hours ago
kforcelnc.org
135 Views
Career Navigator is recruiting Travel & Logistics Coordinators to support adventure tourism operations in Kenya. This role is essential for the smooth execution of safaris and expeditions, requiring a professional who can navigate the complexities of travel planning in diverse landscapes. You will be the backbone of the travel process, ensuring that transportation, accommodation, and activity schedules are perfectly aligned for a seamless guest experience.
You will work with a global network of talent to manage risk and safety across all travel touchpoints. By coordinating with various stakeholders and vendors, you will help deliver unforgettable immersive experiences. This position offers competitive compensation and the chance to work with leading adventure brands that are redefining tourism in East Africa and beyond.
Key Requirements
Experience in travel logistics, expedition services, or tourism.
Skilled in coordinating complex itineraries and travel schedules.
Understanding of destination operations and local infrastructure.
Proficiency in risk management and safety coordination.
Ability to manage multiple logistics tasks simultaneously.
Strong communication skills for vendor and guest relations.
Passion for cultural exchange and adventure exploration.
Knowledge of Kenyan travel regulations and logistics hubs.
Experience with reservation systems or logistical software.
Detail-oriented approach to planning and documentation.
Commitment to supporting sustainable and ethical tourism.
0 Negotiable or Not Mentioned
Kenya, Nairobi
9 days ago
cihebkenya.org
2492 Views
CIHEB Kenya is seeking two dedicated Research Assistants to join our dynamic team in Nairobi. The successful candidates will be responsible for supporting various research activities, including participant recruitment, data collection, and maintaining project documentation. This role requires individuals who are detail-oriented and committed to maintaining high standards of research integrity. Working within a professional environment, you will have the opportunity to contribute significantly to ongoing health research projects.
As a Research Assistant, you will interact directly with project participants and stakeholders at the K-Rep Centre and surrounding areas. You will contribute to the successful implementation of study protocols while ensuring all ethical guidelines are strictly followed. This is an excellent opportunity for professionals looking to advance their careers in public health research within a reputable organization that values evidence-based interventions.
Key Requirements
Bachelor's degree in Social Sciences, Public Health, or a related field
Prior experience in clinical research or community-based studies
Proficiency in data collection tools and digital methodologies
Excellent communication and interpersonal skills for participant engagement
Ability to work independently and as part of a multi-disciplinary team
Strong attention to detail and organizational skills for record keeping
Familiarity with ethical guidelines for human subjects research
Proficiency in Microsoft Office Suite and specialized data management software
Fluency in English and Swahili is essential for communication
Capability to manage multiple tasks and meet tight project deadlines
0 Negotiable or Not Mentioned
Kenya, Nairobi County
10 days ago
deerhrconsult.com
1032 Views
DeerHR Consultancy is a forward-thinking HR solution provider dedicated to aligning organizational goals with innovative human resource strategies. As we prepare businesses for the future, we are looking for a motivated Human Resources Intern to join our team in Nairobi County. This role is designed for individuals eager to gain hands-on experience in a professional consultancy environment, offering a unique opportunity to learn the ropes of recruitment, employee lifecycle management, and organizational development under the guidance of industry experts.
The successful candidate will take on a variety of responsibilities, including assisting with the end-to-end recruitment process, supporting onboarding initiatives, and maintaining precise personnel records. You will also participate in research projects and administrative tasks that ensure the smooth operation of our HR functions. This unpaid internship is an excellent stepping stone for those pursuing a career in HR, providing exposure to real-world business challenges and the chance to develop a robust professional network while contributing to the growth of high-performing workplaces.
Key Requirements
Pursuing or holding a Bachelor’s Degree in Human Resource Management, Business Administration, or a related field
Basic understanding of HR functions such as recruitment, training, and employee development
Strong organizational, communication, and interpersonal skills
Proficiency in Microsoft Office (Word, Excel, PowerPoint) and basic HR software tools
Proactive, detail-oriented, and able to manage multiple tasks in a fast-paced environment
Available to start immediately
Willing to undergo a background check
Able to work in a remote setting if needed
Strong written and verbal communication skills in English
Ability to maintain high levels of confidentiality regarding employee data
0 Negotiable or Not Mentioned
Kenya, Nairobi
8 days ago
hemingways.co
907 Views
Hemingways is looking for a dynamic and results-driven Corporate Sales Executive to join their team in Nairobi, Kenya. This role focuses on identifying new business opportunities, nurturing long-term corporate relationships, and expanding the company's market presence within the travel management sector. The ideal candidate will be a strategic thinker capable of understanding client needs and offering bespoke solutions that align with their business objectives. The professional will be expected to represent the brand with high standards of excellence and professionalism in all client interactions.
As a key member of the sales division, the Corporate Sales Executive will be responsible for managing a portfolio of corporate accounts, ensuring high levels of customer satisfaction, and consistently meeting or exceeding sales targets. This position requires a professional with a deep understanding of the corporate landscape in Kenya and the ability to deliver tailored travel management solutions. Candidates will work closely with internal departments to ensure seamless service delivery and contribute significantly to the overall revenue growth strategy of the organization.
Key Requirements
Proven experience as a Corporate Sales Executive or in a similar sales role.
Strong background in corporate sales and business development.
Demonstrated ability in client relationship management.
Track record of achieving and exceeding sales targets.
Experience in providing travel management solutions.
Excellent communication, negotiation, and presentation skills.
Ability to manage a diverse portfolio of corporate accounts.
Strategic thinking skills with a focus on market expansion.
Bachelor’s degree in Business, Marketing, or a related field.
Proficiency in CRM software and Microsoft Office Suite tools.
0 Negotiable or Not Mentioned
Kenya
1 day ago
gmail.com
165 Views
The client is a reputable international corrugated packaging brand focused on delivering reliable, eco-friendly packaging solutions across diverse industries. They are currently venturing into the Kenyan market and are looking for a results-driven Sales Agent to join their growing presence. With a strong emphasis on sustainability, innovative design, and efficient supply chains, the company partners with distributors across Africa to support safe product movement and strong business operations.
As a Sales Agent, you will be an experienced and well-connected sales professional capable of driving market entry and growth within Kenya. You will be responsible for identifying potential clients in the FMCG, packaging distribution, and agricultural sectors, leveraging your existing network to generate leads and close high-value deals. This role requires a self-motivated individual who can work independently to represent a global brand in the local market.
Key Requirements
Must be based in Kenya
2–3+ years of proven sales experience
Currently working as a sales agent, distributor, or independent sales representative
Strong existing network in FMCG companies
Strong existing network in Packaging distributors
Strong existing network in Agriculture exporters (fruits, vegetables, etc.)
Demonstrated ability to generate leads and close deals
Excellent negotiation and interpersonal communication skills
Deep understanding of the corrugated packaging industry and local market trends
Ability to work autonomously and manage a complex sales pipeline