0 Negotiable or Not Mentioned
Kenya, Nairobi
67 days ago
solvoglobal.com
9 Applied 6 Pro Applied
We are seeking a dedicated Benefits Associate to join our team in Nairobi. In this role, you will be the primary point of contact for employees, providing support through phone, email, and ticketing systems. You will manage benefits enrollments, process plan changes, and support critical periods like Open Enrollment and Qualifying Life Events. Additionally, you will handle Life, Short-Term Disability (STD), and Long-Term Disability (LTD) claims while ensuring all payroll deductions are accurate and up-to-date.
Working directly with insurance carriers, you will generate reports and provide essential support during audits. This position offers a structured environment with clear KPIs and significant professional growth opportunities. If you have a strong background in benefits administration and a customer-centric approach, we encourage you to apply and become a key part of our HR and payroll operations.
Key Requirements
3–5 years of professional experience in a related field.
Previous experience in Benefits Administration is highly preferred.
Strong background in customer service, insurance, or the healthcare industry.
Intermediate proficiency in Microsoft Office Suite, especially Excel.
Exceptional attention to detail and a proactive approach to problem-solving.
0 Negotiable or Not Mentioned
Kenya, Nairobi
66 days ago
solvoglobal.com
11 Applied 8 Pro Applied
We are seeking a dedicated Benefits Associate to join our team in Nairobi, Kenya. In this on-site role, you will be responsible for supporting employees across various channels, including phone, email, and ticketing systems, to resolve inquiries related to their benefits. You will play a crucial role in managing benefits enrollments, processing plan changes, and supporting significant events such as Open Enrollment and Qualifying Life Events. Additionally, you will handle life, short-term disability (STD), and long-term disability (LTD) claims, ensuring that all documentation is accurate and processed in a timely manner. Beyond direct employee support, you will work closely with insurance carriers and ensure that payroll deductions are accurately maintained. The role requires a high degree of detail orientation to generate reports and support audits, ensuring compliance and efficiency within our HR systems. Joining our team means working in a structured environment with clear KPIs and opportunities for professional growth. This position offers direct exposure to carriers and a key role in the intersection of benefits and payroll administration in our Nairobi office.
Key Requirements
At least 3–5 years of professional experience in HR or administrative roles.
Previous experience in Benefits Administration is highly preferred for this role.
A strong background in customer service, insurance, or the healthcare industry.
Advanced English proficiency with at least 90% fluency in communication.
Intermediate proficiency in Microsoft Office Suite, specifically Excel and Word.
0 Negotiable or Not Mentioned
Kenya, Nairobi
57 days ago
solvoglobal.com
13 Applied 9 Pro Applied
Solvo Global is currently expanding its operations and is seeking dedicated Senior Customer Service Representatives to join our onsite team in Nairobi, Kenya. This role is designed for professionals who excel in dynamic environments and possess a passion for delivering exceptional support. As a senior member of the team, you will be responsible for handling high volumes of inbound calls, managing complex reservations, and ensuring all customer inquiries regarding routes, schedules, and policies are addressed with the utmost accuracy. In addition to core support duties, successful candidates will be tasked with processing cancellations and refunds, while maintaining precise records within our internal reservation systems. We offer a collaborative and people-driven work environment where career growth is encouraged through ongoing support and training. This position requires candidates to be flexible with their schedules to cover critical shifts, ensuring that our global customer base receives consistent, high-quality service at all times.
Key Requirements
2+ years of call center or customer service experience
Fluent English with a neutral accent
Ability to cover longer and critical shifts
Strong background in inbound telephone support
Proficiency in processing reservations, changes, cancellations, and refunds
~70,000 Mentioned
Kenya, Nairobi
66 days ago
gmail.com
5 Applied 4 Pro Applied
Our client in the manufacturing industry is seeking a seasoned HR Generalist based in Nairobi to join their dynamic team. This pivotal role requires a professional who is equally comfortable operating in the boardroom and navigating the production floor, ensuring seamless HR operations and fostering a high-performance culture across all levels of the organization. The successful candidate will be responsible for managing diverse teams and maintaining strict compliance with labor standards within a fast-paced industrial environment. Salary: KES 70,000 – 80,000 (Gross).
Key responsibilities include overseeing end-to-end recruitment processes, particularly for technical and casual staff, and managing employee relations and disciplinary procedures. You will coordinate performance management systems to drive factory productivity and ensure 100% compliance with workplace safety and statutory requirements. The role demands a proactive individual who can balance the needs of both blue-collar workers and management to maintain industrial peace and efficiency.
Key Requirements
Minimum of 5 years of experience in Human Resources.
At least 3 years of experience within a manufacturing or industrial setup.
Proven experience managing blue-collar employees and factory-floor dynamics.
Bachelor’s degree in Human Resource Management or a related business field.
Must be a registered member of the Institute of Human Resource Management (IHRM).
0 Negotiable or Not Mentioned
Kenya, Nairobi County
71 days ago
deerhrconsult.com
15 Applied 11 Pro Applied
DeerHR Consultancy is a forward-thinking HR solution provider dedicated to aligning organizational goals with innovative human resource strategies. As we prepare businesses for the future, we are looking for a motivated Human Resources Intern to join our team in Nairobi County. This role is designed for individuals eager to gain hands-on experience in a professional consultancy environment, offering a unique opportunity to learn the ropes of recruitment, employee lifecycle management, and organizational development under the guidance of industry experts.
The successful candidate will take on a variety of responsibilities, including assisting with the end-to-end recruitment process, supporting onboarding initiatives, and maintaining precise personnel records. You will also participate in research projects and administrative tasks that ensure the smooth operation of our HR functions. This unpaid internship is an excellent stepping stone for those pursuing a career in HR, providing exposure to real-world business challenges and the chance to develop a robust professional network while contributing to the growth of high-performing workplaces.
Key Requirements
Pursuing or holding a Bachelor’s Degree in Human Resource Management, Business Administration, or a related field
Basic understanding of HR functions such as recruitment, training, and employee development
Strong organizational, communication, and interpersonal skills
Proficiency in Microsoft Office (Word, Excel, PowerPoint) and basic HR software tools
Proactive, detail-oriented, and able to manage multiple tasks in a fast-paced environment
0 Negotiable or Not Mentioned
Kenya, Nairobi
60 days ago
solvoglobal.com
10 Applied 7 Pro Applied
Join our team as a Benefits Associate – Retirement based in Nairobi, Kenya. In this role, you will be responsible for the operational and administrative management of retirement plans, ensuring that all employee data and contributions are handled with the utmost precision. You will work on-site from Monday to Friday, providing essential support to maintain the integrity of our clients' retirement programs and participating in a collaborative, structured work environment that fosters professional growth. Your daily responsibilities will include processing retirement contributions, managing employee elections within the Prism system, and maintaining accurate documentation and trackers. You will act as a bridge between clients and providers to resolve any arising issues while supporting internal requests. This position offers exposure to international benefits processes, making it a fantastic opportunity for individuals with a background in customer service, insurance, or healthcare who possess strong English skills and a keen eye for detail.
Key Requirements
English proficiency at C1 level (90% or higher).
At least 1 year of experience in administrative or benefits administration preferred.
High level of attention to detail for data entry and record management.
Intermediate proficiency in Microsoft Office Suite (Excel, Word, Outlook).
Background in customer service, insurance, or healthcare industries.
0 Negotiable or Not Mentioned
Kenya, Nairobi
64 days ago
solvoglobal.com
11 Applied 8 Pro Applied
Join our expanding team as a Customer Service Representative based in Nairobi, Kenya. In this role, you will be the front line of our service excellence, handling high volumes of inquiries via phone and chat. Your primary focus will be delivering high-quality support regarding products, services, and order statuses, ensuring every customer walks away with a positive experience and clear, accurate information.
This onsite position requires candidates who are passionate about people and thrive in fast-paced environments. You will collaborate closely with team leads and training departments to meet key performance metrics while maintaining strict adherence to operational guidelines and schedules. We offer paid training and significant growth opportunities within our people-driven organization, providing a professional and collaborative atmosphere for your career development in the customer experience industry.
Key Requirements
Advanced English level (C1 proficiency).
Minimum 1 year of customer service experience, preferably in a contact center.
Strong verbal and written communication skills.
Customer-oriented mindset with excellent problem-solving abilities.
Comfortable working in fast-paced, high-volume call environments.
0 Negotiable or Not Mentioned
Kenya, Nairobi
61 days ago
solvoglobal.com
9 Applied 1 Casual Applied
Solvo Global is seeking a dedicated Pipeline Builder to join our recruitment team in Nairobi, Kenya. As a hands-on talent sourcer, you will be responsible for building and managing robust candidate pipelines to support high-demand roles across various sectors. This role is ideal for a proactive individual who thrives on identifying and engaging with top-tier talent through strategic sourcing methods and personalized outreach.
Your day-to-day responsibilities will involve utilizing advanced search techniques on platforms like LinkedIn Recruiter and Indeed to find passive candidates. You will conduct initial candidate screenings to evaluate skills and cultural fit while partnering closely with hiring managers to refine recruitment strategies. This position offers the opportunity to make a significant impact on our hiring efficiency and talent quality in the Kenyan market.
Key Requirements
Minimum of 2 years of experience in sourcing or talent acquisition roles.
Proven ability to build and maintain talent pipelines independently.
Strong research skills and expertise in passive candidate outreach.
Hands-on experience working with various ATS (Applicant Tracking Systems) tools.
Advanced expertise in using LinkedIn Recruiter for talent identification.
0 Negotiable or Not Mentioned
Kenya, Nairobi
64 days ago
gmail.com
6 Applied 2 Ultra Applied
We are seeking a dedicated and highly analytical Project HR Consultant for a critical 2-month engagement based in Nairobi. The successful candidate will be responsible for leading key human resources initiatives, including job evaluation, salary benchmarking, and workforce diagnostics. This role requires a professional who can dive deep into organizational structures to ensure that compensation frameworks are both competitive and sustainable, providing a foundation for future growth and employee retention. In addition to benchmarking, the consultant will focus on payroll cost analysis and reporting. This involves identifying efficiencies and providing data-driven recommendations to the management team. The ideal candidate must possess strong experience in HR data analysis and compensation structuring, with the capacity to deliver clear, actionable insights within a fast-paced project environment. While the initial contract is for two months, there is a possibility for future engagement based on performance and project needs.
Key Requirements
Extensive experience in HR consulting with a focus on job evaluation and salary benchmarking.
Proven track record in conducting workforce diagnostics and organizational reviews.
Strong proficiency in payroll cost analysis and comprehensive financial reporting.
Advanced analytical skills with the ability to interpret complex HR data sets.
Ability to work under pressure and deliver high-quality results within tight timelines.
0 Negotiable or Not Mentioned
Kenya, Nairobi
65 days ago
gmail.com
10 Applied 7 Pro Applied
9th Records Music Group Ltd is urgently seeking a dedicated Assistant Manager / Administrator to join our dynamic team in Nairobi. This pivotal role involves overseeing the daily administrative and operational functions of our main label as well as our affiliated brands, including Nairobi Podcast Studio and 9th Creatives. The successful candidate will act as a central point of contact, ensuring that all divisions operate smoothly and efficiently while maintaining high standards of service across our music production and creative departments. As an Assistant Manager, you will be responsible for coordinating music production schedules, managing studio bookings, and providing comprehensive administrative support to the leadership team. You will play a key role in fostering a creative environment and driving the professional growth of our diverse portfolio. Candidates should possess a strong background in management with at least 4 years of experience, ideally within the creative or media sectors, to effectively handle the multi-faceted demands of our various business units.
Key Requirements
Minimum of 4 years of professional experience in management or administration.
Proven experience in overseeing daily operations within a creative or media environment.
Strong organizational and multitasking skills to manage 9th Records and its affiliated brands.
Excellent communication and interpersonal skills for client and team interaction.
Proficiency in office management software and administrative tools.