0 Negotiable or Not Mentioned
Kenya, Nairobi
3 days ago
solvoglobal.com
341 Views
Solvo Global is seeking a dedicated Quality Analyst (QA) to join our team on-site in Nairobi, Kenya. The successful candidate will be responsible for ensuring operational excellence by conducting comprehensive audits, monitoring key performance indicators (KPIs), and evaluating interactions within both call center and Talent Acquisition environments. This strategic role combines traditional quality assurance functions with a focus on process optimization and profile evaluation to enhance the overall customer experience. The role involves collaborating closely with operational teams and stakeholders to identify opportunities for continuous improvement and ensuring that all services meet internal standards and client service level agreements (SLAs). Key activities include delivering structured feedback and coaching to staff, analyzing performance trends, and utilizing tools like Excel or Power BI to track progress. If you have at least two years of experience in a QA role and possess strong analytical skills, we encourage you to apply for this exciting opportunity.
Key Requirements
English level B2+ proficiency
Minimum 2 years of QA experience in call centers or operational environments
Strong KPI and performance analysis skills
Proven experience in audits, coaching, and Customer Experience management
Basic to intermediate Excel skills for data reporting
Knowledge of Lean Six Sigma or similar continuous improvement methodologies
Experience with Power BI or dashboard management for performance tracking
Ability to evaluate interactions focused on Customer Satisfaction
Capability to deliver structured feedback and coaching plans
Adept at identifying performance trends and opportunities for improvement
0 Negotiable or Not Mentioned
Kenya, Nairobi
7 days ago
gmail.com
904 Views
Tromedics Kenya LTD is currently seeking a highly qualified and licensed professional for the position of Pharmacist – Regulatory Officer based in Nairobi, Kenya. The successful candidate will play a critical role in managing the company's regulatory landscape, ensuring that all pharmaceutical products are registered, renewed, and compliant with the Pharmacy and Poisons Board (PPB) standards. This role is ideal for a dedicated pharmacist looking to expand their expertise in the regulatory sector while working with international suppliers.
The responsibilities include liaising with relevant authorities, coordinating with suppliers for smooth importation processes, and maintaining meticulous documentation for all approvals. Tromedics Kenya LTD offers a dynamic work environment with significant opportunities for career growth and exposure to international pharmaceutical standards. The role requires a professional who can work independently and maintain high standards of organizational efficiency in a fast-paced environment.
Key Requirements
Registered Pharmacist with the Pharmacy and Poisons Board (PPB) of Kenya.
A minimum of 2 years of professional experience in the regulatory or pharmaceutical field.
In-depth knowledge of pharmaceutical product registration and renewal processes.
Familiarity with importation regulations and logistics for medical products.
Strong interpersonal and communication skills for effective liaison with authorities.
Excellent organizational abilities and meticulous attention to detail in documentation.
Ability to work independently and demonstrate high levels of professionalism.
Competency in managing complex regulatory dossiers and compliance schedules.
Experience in coordinating with international suppliers and multi-stakeholder environments.
A proactive approach to problem-solving within the regulatory framework.
0 Negotiable or Not Mentioned
Kenya
7 days ago
analabs.co.ke
855 Views
Analabs Ltd is seeking a dedicated and skilled Food Microbiologist Analyst to join their growing team of professionals. The company takes pride in delivering high-quality, reliable analytical laboratory testing services, and the successful candidate will play a crucial role in maintaining these high standards. This position is ideal for individuals who are passionate about analytical laboratory work and committed to scientific excellence within the biotechnology research industry.
Working as part of a professional team, the Food Microbiologist will utilize modern laboratory equipment and Laboratory Information Management Systems (LIMS) to conduct tests. The environment at Analabs Ltd supports growth and excellence, valuing accuracy, integrity, and continuous improvement. This is a full-time role that requires a professional approach to work, strong organizational skills, and the ability to manage time effectively to meet laboratory objectives.
Key Requirements
Degree or Diploma in Microbiology or a related scientific field.
At least 3 years of hands-on experience in a scientific testing laboratory.
Proven expertise in food microbiological techniques and strict aseptic practices.
In-depth familiarity with laboratory quality systems, specifically GLP.
Working knowledge of ISO 17025:2017 standards and compliance.
Experience operating and navigating Laboratory Information Management Systems (LIMS).
Proficiency in using and maintaining modern laboratory equipment.
Strong detail-orientation with advanced analytical and problem-solving skills.
Ability to work effectively both independently and as part of a collaborative team.
Excellent time management skills and a professional approach to work communication.
0 Negotiable or Not Mentioned
Tanzania, Kilimanjaro
9 days ago
dgt.co.tz
1128 Views
dgt is seeking a proficient Operations Manager to lead their manufacturing facility in Moshi, Kilimanjaro. This pivotal role involves overseeing daily factory operations, encompassing production management, maintenance, and quality control. The successful candidate will coordinate production schedules to meet organizational targets and ensure that all logistics are handled efficiently within the FMCG sector specifically for soaps and detergents manufacturing. The position requires a candidate who can maintain high standards of operational excellence while managing complex daily schedules and resource distributions. The candidate will be expected to drive strategic growth and maintain the highest level of product quality through meticulous oversight. In this role, you will implement strategic initiatives aimed at improving productivity and cost-effectiveness. Key responsibilities include supervising team leaders, ensuring strict adherence to health and safety regulations, and managing supply chain resources. By utilizing ERP and CRM software, the manager will monitor performance metrics and prepare detailed operational reports to drive continuous improvement initiatives across the manufacturing plant. You will be instrumental in fostering a safe and productive working environment for all operational staff while identifying new opportunities for process optimization and efficiency. The role demands strong leadership to guide team members toward achieving both short-term production goals and long-term business objectives.
Key Requirements
Bachelor's degree in Business Administration, Operations Management, or a related field
Minimum 3 years of experience in operations, business management, or a leadership role
Specific experience in manufacturing within the FMCG sector, preferably soaps and detergents
Strong leadership, decision-making, and team management abilities
Expertise in business process optimization and supply chain management
Proficiency in ERP software, CRM tools, and various data analytics platforms
Excellent communication, problem-solving, and negotiation skills
Ability to work under pressure and manage multiple competing priorities effectively
Detailed knowledge of health, safety, and environmental (HSE) regulations
Proven track record in resource allocation and inventory management
~150,000 Mentioned
Kenya
5 days ago
gmail.com
467 Views
The Project Coordinator serves as the central execution integrator within the Technical Department, specifically for the Main Contractor Unit. The primary focus of this role is to ensure seamless coordination between various site teams, procurement, central stores, operations, and subcontractors. By acting as the primary coordination interface, the candidate will ensure that all resources and materials are mobilized efficiently to meet project timelines and resolve any supply chain bottlenecks that may arise. The role serves to interface between Technical, Procurement, Finance, and the Project Management Unit to maintain consistent alignment across the organization.
Key responsibilities include resource and logistics coordination, where the coordinator tracks material status and equipment across multi-project environments in Kenya. The role involves high-level reporting and monitoring, providing weekly coordination reports to the Head of Technical. Candidates must align material requirements with project schedules and maintain clear communication across technical and non-technical teams to achieve high efficiency in subcontractor mobilization and project delivery. Budget Guide: 150k – 200k.
Key Requirements
Bachelor’s Degree in Construction Management, Engineering, or related field.
5–8 years experience in construction coordination or project support roles.
Proven experience in multi-project environments is preferred.
Strong coordination and organizational skills with attention to detail.
High responsiveness and a demonstrated problem-solving ability.
Excellent communication skills across technical and non-technical teams.
Ability to manage multiple stakeholders simultaneously and effectively.
Strong understanding of construction workflows and site operations.
Proficiency in maintaining dashboards for resource and material tracking.
Ability to generate and present detailed weekly coordination reports.
0 Negotiable or Not Mentioned
Kenya, Nairobi
3 days ago
solvoglobal.com
197 Views
Join our expanding team as a Customer Service Representative based in Nairobi, Kenya. In this role, you will be the front line of our service excellence, handling high volumes of inquiries via phone and chat. Your primary focus will be delivering high-quality support regarding products, services, and order statuses, ensuring every customer walks away with a positive experience and clear, accurate information.
This onsite position requires candidates who are passionate about people and thrive in fast-paced environments. You will collaborate closely with team leads and training departments to meet key performance metrics while maintaining strict adherence to operational guidelines and schedules. We offer paid training and significant growth opportunities within our people-driven organization, providing a professional and collaborative atmosphere for your career development in the customer experience industry.
Key Requirements
Advanced English level (C1 proficiency).
Minimum 1 year of customer service experience, preferably in a contact center.
Strong verbal and written communication skills.
Customer-oriented mindset with excellent problem-solving abilities.
Comfortable working in fast-paced, high-volume call environments.
Basic computer skills and ability to navigate multiple software systems.
Availability to work onsite in Nairobi, Kenya is mandatory.
Ability to build rapport quickly and ensure a positive customer experience.
Proficiency in documenting customer interactions accurately in internal systems.
Flexibility to work different shifts, including evenings and weekends.
~80,000 Mentioned
Kenya, Nairobi
4 days ago
vantagehr.co.ke
147 Views
We are seeking a highly analytical and business-driven Data Analyst to take full ownership of SME lending data. This is not just a reporting role; it is a critical decision-enabling position at the very core of our business operations. You will work closely with leadership, branch teams, and operations departments to transform raw data into actionable insights that drive growth, enhance collections performance, and maintain high portfolio quality. This is a mission-critical role in a fast-scaling lending business targeting over KES 500M in monthly disbursements, where you will directly influence strategic decision-making and risk control.
The successful candidate will be responsible for building and managing comprehensive daily, weekly, and monthly dashboards covering disbursements, Outstanding Loan Balance (OLB), Portfolio at Risk (PAR), and collections. You will develop branch and agent performance scorecards and deliver clear, concise, decision-ready reports to the CEO and Board. Furthermore, you will analyze portfolio performance and risk trends, build forecasting models, and integrate data across various systems including LMS and M-Pesa. The monthly salary for this position is KES 80,000 – 100,000 based on experience and qualifications.
Key Requirements
Strong hands-on experience with SQL for data extraction and manipulation.
Advanced proficiency in Excel and Google Sheets for complex data analysis.
Expertise in Power BI, Tableau, or Looker Studio for executive-grade dashboards.
Proven experience working with financial, lending, or fintech datasets.
Solid understanding of lending metrics such as PAR, default rates, and collections.
Ability to translate complex data into clear, actionable business decisions.
Previous experience in Microfinance, SACCO, Digital Lending, or Fintech sectors.
Knowledge of Loan Management Systems (LMS) and M-Pesa data integration.
Capability to perform multi-branch performance analytics.
Basic Python programming skills for data automation and analysis.
0 Negotiable or Not Mentioned
Kenya
5 days ago
talentarcher.com
356 Views
This is an excellent opportunity for experienced professionals in woodworking and joinery operations to lead a dynamic workshop environment in Kenya, East Africa. We are seeking a hands-on Wood Workshop Manager who possesses strong expertise in production, installation, and team leadership, with a specific focus on high-quality kitchens and wardrobes. The successful candidate will be responsible for overseeing the entire workshop lifecycle, from initial planning to final installation.
The role involves managing production planning, optimizing workflows, and driving team performance to meet organizational goals. You will work with advanced machinery such as panel saws, beam saws, and edge banders while ensuring strict adherence to quality standards and operational efficiency. Additionally, you will be tasked with overseeing machine maintenance and maintaining a safe workshop environment for all staff members.
Key Requirements
Minimum of 5 years of experience in a wood workshop or joinery environment.
Proven expertise in the production and installation of kitchens and wardrobes.
Strong technical and operational understanding of woodworking processes.
Hands-on experience with machinery such as panel saws, beam saws, and edge banders.
Demonstrated leadership mindset with a result-driven approach to management.
Ability to lead end-to-end workshop operations and large-scale installation projects.
Experience in production planning and optimizing workflow for efficiency.
Commitment to ensuring high quality standards and timely project delivery.
Proficiency in overseeing routine machine maintenance and workshop safety protocols.
Excellent communication skills for managing team performance and client expectations.
0 Negotiable or Not Mentioned
Kenya
9 days ago
2coms.com
909 Views
U.S. hospitals are urgently hiring NCLEX-certified nurses to fill various clinical positions across the United States. This recruitment drive is specifically targeting qualified professionals from Kenya who are looking to advance their careers internationally. The program offers comprehensive support for visa processing and placement, ensuring a smooth transition into the American healthcare system.
Candidates will be expected to perform standard nursing duties, including patient assessment, medication administration, and care plan development within state-of-the-art facilities. By joining this program, nurses will have the opportunity to earn competitive salaries while contributing to global healthcare standards. All CVs and contact details should be submitted promptly to begin the expedited hiring process.
Key Requirements
Must have successfully passed the NCLEX-RN examination.
Bachelor’s or Associate’s degree in Nursing from a recognized institution.
Active nursing license in the country of origin.
Demonstrated clinical experience in a hospital or acute care setting.
Proficiency in English, verified by standardized testing (e.g., IELTS, PTE).
Valid passport and eligibility for a U.S. work visa.
Strong analytical and critical thinking skills for patient care.
Excellent communication skills to interact with diverse patient populations.
Ability to adapt to the U.S. healthcare culture and professional standards.
Commitment to maintaining medical ethics and patient confidentiality.
0 Negotiable or Not Mentioned
Kenya, Nairobi
9 days ago
careercurveconsultants.co.ke
882 Views
Our client, a dynamic and fast-growing tours and travel company based in Nairobi, is seeking a motivated Business Development Executive to join their expanding team. This role is pivotal in driving revenue growth by identifying new business opportunities across both corporate and individual client segments. The successful candidate will be responsible for promoting diverse travel packages, holiday experiences, and specialized corporate travel solutions, ensuring that the company maintains a competitive edge in the bustling Kenyan travel market.
Beyond sales generation, the role involves building and nurturing long-term relationships with clients and travel partners to foster loyalty and repeat business. You will be expected to utilize digital platforms, networking events, and referrals to generate high-quality leads. Preparation of persuasive sales pitches and negotiation of complex deals are daily activities required to consistently exceed monthly targets. This position offers an exciting opportunity for professional growth within a fast-paced environment, providing significant exposure to the travel industry and networking opportunities with major stakeholders.
Key Requirements
Diploma/Degree in Business, Marketing, Tourism, or related field.
2+ years’ experience in tours & travel sales/business development.
Proven track record of hitting or exceeding sales targets.
Strong networking, negotiation, and relationship-building skills.
Self-driven, proactive, and results-oriented mindset.
Familiarity with CRM tools and Microsoft Office.
Excellent verbal and written communication skills for professional pitching.
Ability to work independently and manage a diverse portfolio of clients.
Deep knowledge of domestic and international travel destinations.
Strong analytical skills to monitor market trends and competitor activity.