0 Negotiable or Not Mentioned
Kenya, Nairobi
64 days ago
solvoglobal.com
8 Applied 6 Pro Applied
Solvo Global is seeking a dedicated Quality Analyst (QA) to join our team on-site in Nairobi, Kenya. The successful candidate will be responsible for ensuring operational excellence by conducting comprehensive audits, monitoring key performance indicators (KPIs), and evaluating interactions within both call center and Talent Acquisition environments. This strategic role combines traditional quality assurance functions with a focus on process optimization and profile evaluation to enhance the overall customer experience. The role involves collaborating closely with operational teams and stakeholders to identify opportunities for continuous improvement and ensuring that all services meet internal standards and client service level agreements (SLAs). Key activities include delivering structured feedback and coaching to staff, analyzing performance trends, and utilizing tools like Excel or Power BI to track progress. If you have at least two years of experience in a QA role and possess strong analytical skills, we encourage you to apply for this exciting opportunity.
Key Requirements
English level B2+ proficiency
Minimum 2 years of QA experience in call centers or operational environments
Strong KPI and performance analysis skills
Proven experience in audits, coaching, and Customer Experience management
Basic to intermediate Excel skills for data reporting
0 Negotiable or Not Mentioned
Kenya, Nairobi
68 days ago
gmail.com
12 Applied 8 Pro Applied
Tromedics Kenya LTD is currently seeking a highly qualified and licensed professional for the position of Pharmacist – Regulatory Officer based in Nairobi, Kenya. The successful candidate will play a critical role in managing the company's regulatory landscape, ensuring that all pharmaceutical products are registered, renewed, and compliant with the Pharmacy and Poisons Board (PPB) standards. This role is ideal for a dedicated pharmacist looking to expand their expertise in the regulatory sector while working with international suppliers.
The responsibilities include liaising with relevant authorities, coordinating with suppliers for smooth importation processes, and maintaining meticulous documentation for all approvals. Tromedics Kenya LTD offers a dynamic work environment with significant opportunities for career growth and exposure to international pharmaceutical standards. The role requires a professional who can work independently and maintain high standards of organizational efficiency in a fast-paced environment.
Key Requirements
Registered Pharmacist with the Pharmacy and Poisons Board (PPB) of Kenya.
A minimum of 2 years of professional experience in the regulatory or pharmaceutical field.
In-depth knowledge of pharmaceutical product registration and renewal processes.
Familiarity with importation regulations and logistics for medical products.
Strong interpersonal and communication skills for effective liaison with authorities.
0 Negotiable or Not Mentioned
Tanzania, Arusha
12 days ago
bensonandcompany.co.tz
10 Applied 7 Pro Applied
Benson & Company is seeking a highly organized and results-driven Technical Manager to join our growing service team in Arusha. This leadership role is designed for a professional who excels in operational excellence, coordination, and accountability. You will be at the forefront of our technical operations, ensuring that every project, from minor repairs to major installations, is executed with precision and adheres to the highest industry standards. Your ability to bridge the gap between technical execution and customer satisfaction will be vital to our continued success in the region.
As the Technical Manager, your primary responsibilities will involve the comprehensive management of technical teams and installers, including the meticulous tracking of service jobs from inception to completion. You will play a critical role in inventory control by monitoring spare parts availability and usage to prevent delays in service delivery. Furthermore, you will be expected to continuously evaluate and improve our operational workflows, identifying areas for efficiency gains while maintaining a focus on quality assurance and customer service excellence. This is a unique opportunity to join a committed team dedicated to delivering top-tier technical solutions across Tanzania.
Key Requirements
Proven experience in a technical management or operations-focused role.
Demonstrated ability to lead and coordinate multi-disciplinary technical teams.
Strong organizational skills with experience in tracking complex service workflows.
Proficiency in inventory management and spare parts logistics tracking.
Excellent interpersonal and communication skills for team and client interactions.
~600,000 Mentioned
Tanzania, Arusha
35 days ago
expertconsultancy.co.tz
9 Applied 6 Pro Applied
The Safari Client Engagement Specialist will be a cornerstone of the Sales and Guest Experience department, serving as the primary point of contact for guests from their initial inquiry until after their safari concludes. This role focuses on building and maintaining strong relationships with international and local travelers, ensuring they receive comprehensive information and feel fully supported throughout their journey. The successful candidate will work closely with the Operations Director to deliver seamless wildlife and cultural experiences that align with the company's mission of sustainable tourism. The salary for this position is TZS 600,000 to 700,000 gross per month.
Key responsibilities include managing client inquiries, providing detailed safari itineraries, and conducting post-safari follow-ups to gather feedback and maintain long-term engagement. The role requires a candidate who is not only passionate about the tourism industry but also possesses the organizational skills to manage complex travel details and the interpersonal warmth to make every guest feel valued. This is an exciting opportunity to join a leading adventure travel company in Arusha and contribute to creating unforgettable African memories for clients worldwide.
Key Requirements
Excellent verbal and written communication skills in English.
Strong background in the tourism or hospitality sector, specifically safari operations.
Ability to build and maintain positive long-term relationships with clients.
High level of attention to detail and accuracy in managing travel documents.
Proficiency in office software and customer relationship management (CRM) tools.
0 Negotiable or Not Mentioned
Tanzania, Moshi
46 days ago
altezza.travel
5 Applied 4 Pro Applied
Altezza Travel is a premier Tanzanian tour operator specializing in high-quality safaris and Kilimanjaro climbing expeditions. With over 11 years of experience and recognition as Tanzania’s Leading Tour Operator at the 2024 and 2025 World Travel Awards, we are committed to providing ethical and sustainable travel experiences. Our team is dedicated to maintaining our reputation for excellence, backed by over 2,100 five-star reviews on TripAdvisor and our status as a Certified B Corporation.
As the Reservations Manager, you will be responsible for overseeing the entire booking lifecycle from initial inquiry to final confirmation. This on-site role in Moshi requires a leader who can coordinate effectively between the sales team and other internal departments to ensure a seamless client journey. You will also be tasked with training staff on reservation protocols, optimizing booking software usage, and maintaining the highest standards of customer satisfaction to support our continued growth in the global tourism market.
Key Requirements
Proven skills and extensive experience in travel reservations and booking management.
Expertise in customer service with a demonstrated ability to anticipate and resolve client needs.
Strong verbal and written communication skills for effective liaison with international clients.
Experience in sales environments, specifically regarding upselling and cross-selling travel packages.
Capability to train, mentor, and coach team members on internal reservation protocols.
0 Negotiable or Not Mentioned
Kenya
67 days ago
analabs.co.ke
12 Applied 4 Ultra Applied
Analabs Ltd is seeking a dedicated and skilled Food Microbiologist Analyst to join their growing team of professionals. The company takes pride in delivering high-quality, reliable analytical laboratory testing services, and the successful candidate will play a crucial role in maintaining these high standards. This position is ideal for individuals who are passionate about analytical laboratory work and committed to scientific excellence within the biotechnology research industry.
Working as part of a professional team, the Food Microbiologist will utilize modern laboratory equipment and Laboratory Information Management Systems (LIMS) to conduct tests. The environment at Analabs Ltd supports growth and excellence, valuing accuracy, integrity, and continuous improvement. This is a full-time role that requires a professional approach to work, strong organizational skills, and the ability to manage time effectively to meet laboratory objectives.
Key Requirements
Degree or Diploma in Microbiology or a related scientific field.
At least 3 years of hands-on experience in a scientific testing laboratory.
Proven expertise in food microbiological techniques and strict aseptic practices.
In-depth familiarity with laboratory quality systems, specifically GLP.
Working knowledge of ISO 17025:2017 standards and compliance.
0 Negotiable or Not Mentioned
Kenya
52 days ago
cbm360tiv.in
11 Applied 8 Pro Applied
CBM360TIV is currently recruiting for the role of Quality Control Inspector (Mining & Mineral) to support a large-scale Mining & Mineral Loss Control Project in Kenya. The successful candidate will be responsible for ensuring the highest standards of inspection and quality assurance across all mineral operations. This role is pivotal in safeguarding against mineral loss and maintaining the integrity of extracted materials through rigorous field inspections and laboratory oversight. Professionals will work closely with technical teams to optimize operational efficiency and compliance within the Kenyan mining sector. Candidates will be expected to conduct regular site visits and oversee the implementation of quality control protocols in various project locations across the country. The position demands a high level of technical expertise and the ability to adapt to the challenging environments typical of major mining projects in Africa. By joining this project, you will contribute to critical infrastructure and resource management efforts that are vital to the region's economic development.
Key Requirements
5–10 years of experience in Mining & Mineral operations.
Diploma or Degree in Mining, Mechanical, or Technical Engineering.
Experience in Africa and/or South America projects.
Strong field inspection, sampling, and testing knowledge.
French language proficiency is preferred.
0 Negotiable or Not Mentioned
Kenya
52 days ago
cbm360tiv.in
14 Applied 10 Pro Applied
We are recruiting for the position of Sampling Inspector for our Kenyan-based Mining & Mineral Loss Control Project. The Sampling Inspector is responsible for the collection and preparation of mineral samples for laboratory analysis, ensuring that they are representative of the larger bulk and handled according to strict scientific protocols. This role is essential for the accuracy of quality assessments and the overall success of the loss control program. The work will involve operating specialized sampling equipment and maintaining rigorous standards of cleanliness and documentation to prevent contamination. Based in Kenya, the inspector will visit various extraction and processing sites to conduct sampling procedures. The role requires a high degree of technical skill and a disciplined approach to field work. Joining our team means working on one of the most significant mining projects in the region, where your technical contributions will directly impact the project's bottom line and operational integrity.
Key Requirements
5–10 years of experience in Mining & Mineral operations.
Diploma or Degree in Mining, Mechanical, or Technical Engineering.
Experience in Africa and/or South America projects.
Strong field inspection, sampling, and testing knowledge.
French language proficiency is preferred.
0 Negotiable or Not Mentioned
Kenya
26 days ago
dcspl.com
10 Applied 7 Pro Applied
A highly strategic leadership mandate is open with one of Africa’s rapidly growing and globally compliant medical device manufacturing organizations in Kenya. This role focuses on leading quality excellence for a high-impact healthcare manufacturing setup serving African markets with globally benchmarked standards. The position requires a candidate who can navigate complex regulatory environments while maintaining high efficiency in production processes. The successful candidate will oversee a team of over 30 members, ensuring compliance with international quality standards including ISO 13485, CE Marking, and MDSAP. The role involves managing audit leadership, GMP compliance, supplier quality, and post-market surveillance within a sterile manufacturing environment, specifically targeting syringe or disposable medical device production. You will be responsible for fostering a culture of quality and continuous improvement across the entire organization.
Key Requirements
Minimum of 10 to 15 years of experience in Quality Leadership roles.
Deep expertise in ISO 13485, ISO 9001, and ISO 14001 standards.
Proven track record with CE Marking and MDSAP Compliance procedures.
Extensive experience in Medical Device Manufacturing and Regulatory Audits.
Strong knowledge of CAPA, QMS, and ISO 14971 Risk Management.
0 Negotiable or Not Mentioned
Tanzania, Kilimanjaro
69 days ago
dgt.co.tz
11 Applied 8 Pro Applied
dgt is seeking a proficient Operations Manager to lead their manufacturing facility in Moshi, Kilimanjaro. This pivotal role involves overseeing daily factory operations, encompassing production management, maintenance, and quality control. The successful candidate will coordinate production schedules to meet organizational targets and ensure that all logistics are handled efficiently within the FMCG sector specifically for soaps and detergents manufacturing. The position requires a candidate who can maintain high standards of operational excellence while managing complex daily schedules and resource distributions. The candidate will be expected to drive strategic growth and maintain the highest level of product quality through meticulous oversight. In this role, you will implement strategic initiatives aimed at improving productivity and cost-effectiveness. Key responsibilities include supervising team leaders, ensuring strict adherence to health and safety regulations, and managing supply chain resources. By utilizing ERP and CRM software, the manager will monitor performance metrics and prepare detailed operational reports to drive continuous improvement initiatives across the manufacturing plant. You will be instrumental in fostering a safe and productive working environment for all operational staff while identifying new opportunities for process optimization and efficiency. The role demands strong leadership to guide team members toward achieving both short-term production goals and long-term business objectives.
Key Requirements
Bachelor's degree in Business Administration, Operations Management, or a related field
Minimum 3 years of experience in operations, business management, or a leadership role
Specific experience in manufacturing within the FMCG sector, preferably soaps and detergents
Strong leadership, decision-making, and team management abilities
Expertise in business process optimization and supply chain management