0 Negotiable or Not Mentioned
Kenya
28 days ago
djembeconsultants.com
1365 Views
Djembe Consultants is seeking an Account Manager to join our dynamic team in Kenya. The ideal candidate will support the delivery of strategic public relations and media engagement programs for our diverse client base. This role is intended for seasoned communications professionals with a robust background in PR and media relations, specifically those who have experience working within a consultancy or agency environment.
As an Account Manager, you will handle client servicing and project management, ensuring that all communications strategies are executed with high impact. You must be a proactive communicator who enjoys the demands of an international consultancy. We value candidates who are passionate about the media landscape in East Africa and can deliver consistent results for our global partners.
Key Requirements
Strong background in PR and media relations.
Proven experience in client servicing within a consultancy or agency environment.
Excellent verbal and written communication skills.
Ability to manage multiple projects and meet tight deadlines.
Experience in delivering impactful communications strategies.
Ability to thrive in a fast-paced, international consultancy.
Proficiency in media monitoring and reporting tools.
Strategic thinking and problem-solving abilities.
A degree in Communications, Public Relations, Journalism, or a related field.
Strong interpersonal skills to build and maintain media relationships.
0 Negotiable or Not Mentioned
Kenya
31 days ago
gmail.com
1585 Views
We are seeking a highly experienced HR Manager to lead human resources operations for our client. The successful candidate will be responsible for overseeing the full employee lifecycle, from recruitment and onboarding to performance management and offboarding. This role requires a strategic thinker who can align human resource practices with the overall business objectives while maintaining a positive and productive work culture.
The HR Manager
0 Negotiable or Not Mentioned
Kenya, Lokichar
3 days ago
cbm360tiv.in
288 Views
CBM360TIV is currently seeking a highly experienced and strategic General Manager to oversee our oil and gas operations based in Lokichar, Kenya. This senior-level role carries full responsibility for the site's operational leadership, encompassing P&L management, strategic execution, and the overall performance of the site. The successful candidate will ensure that all activities are aligned with corporate objectives while maintaining high standards of operational efficiency and profitability. This is a critical position that requires a leader capable of managing complex site operations in a dynamic energy sector environment.The General Manager will lead cross-functional teams and manage large-scale budgets, ensuring strict compliance with Health, Safety, and Environment (HSE) regulations. We are looking for a professional with a proven track record of driving performance and growth within the industrial or oil and gas sectors. The role involves significant stakeholder management and requires the ability to execute strategic plans effectively. If you are a results-oriented leader with the expertise to manage comprehensive energy operations, we invite you to apply.
Key Requirements
8-10+ years in senior management roles within oil & gas or industrial sectors.
Proven experience managing large operations, budgets, and cross-functional teams.
Strong background in HSE compliance, operational efficiency, and stakeholder management.
Demonstrated ability to drive performance, profitability, and growth.
Excellent command of the English language, both written and verbal.
Advanced skills in strategic planning and tactical execution.
Ability to manage profit and loss (P&L) statements and financial reporting.
Experience in leading diverse teams in a remote or challenging site environment.
In-depth knowledge of energy sector regulations and safety standards.
Strong interpersonal and negotiation skills for effective stakeholder engagement.
Proficiency in project management software and corporate reporting tools.
Capacity to implement and monitor operational KPIs and growth metrics.
0 Negotiable or Not Mentioned
Kenya, Nairobi
27 days ago
gimcoltd.com
1333 Views
Gimco Limited, a leading real estate development and asset management company with a 40-year legacy in Kenya, is seeking a strategic operational leader to join their Senior Management team as the Head of Department – Residential (Operations). This pivotal role involves overseeing a residential property management portfolio in Nairobi, ensuring asset value preservation, regulatory compliance, and exceptional resident experiences across diverse communities. The position is based at the Head Office in Nairobi with regular rotations to various sites.
The successful candidate will provide strategic leadership across residential property and facility management, manage service charge administration, and ensure financial performance. Responsibilities include ensuring compliance with Kenyan property legislation (EARB/ISK standards) and leading technical teams and vendor management. This is a senior-level opportunity for a professional dedicated to delivering sustainable, high-quality residential environments within a well-established organization.
Key Requirements
Bachelor's Degree in Real Estate, Property Management, or a related field.
Must be registered with the Estate Agents Registration Board (EARB).
8–10 years of professional experience in residential property or facility management.
Minimum of 4 years in a senior leadership role managing multi-property portfolios.
Active membership in the Institution of Surveyors Kenya (ISK) is preferred.
Proven expertise in strategic leadership across residential property and facility management.
Demonstrated experience in service charge administration and financial performance oversight.
In-depth knowledge of and compliance with Kenyan property legislation and EARB/ISK standards.
Strong experience in leading technical teams and managing external vendors.
Ability to ensure asset value preservation and deliver exceptional resident experiences.
0 Negotiable or Not Mentioned
Kenya
21 days ago
solarpanda.com
1217 Views
Solar Panda is growing and bringing clean energy closer to communities across Kenya! We are excited to announce new opportunities for Field Sales Managers as we expand into new areas and strengthen our sales teams. This is a significant role for individuals passionate about sales, leadership, and making a real impact in rural communities.
In this position, you will oversee field operations in regions such as Hola, Awasi, Kabarnet, Chuka, and Tala. You will be responsible for driving the Solar Panda mission forward by leading teams to reach more households with sustainable energy solutions. You will work closely with community members to provide clean energy alternatives and help improve rural livelihoods. Apply by the 3rd of April 2026 to become part of something meaningful.
Key Requirements
Proven experience in sales management or a similar leadership role.
Strong understanding of the Kenyan rural market and customer base.
Ability to recruit, train, and manage a high-performing sales team.
Demonstrated ability to meet and exceed monthly sales targets.
Excellent communication and negotiation skills in English and Swahili.
Passion for clean energy and environmental sustainability.
Flexibility to travel and work in locations like Hola, Awasi, Kabarnet, Chuka, or Tala.
Proficiency in data collection and sales reporting tools.
Strong organizational skills with the ability to manage multiple tasks.
Ability to build and maintain relationships with local community leaders.
0 Negotiable or Not Mentioned
Kenya, Nairobi
1 day ago
rsa.ac.ke
138 Views
Rose of Sharon Academy is seeking a visionary and experienced Deputy Principal to join our expanding team. This leadership role is pivotal in driving academic excellence and fostering a nurturing environment for student growth. The successful candidate will be responsible for overseeing the implementation of the CBE/CI curriculum, ensuring high standards of teaching and learning, and supporting the Principal in the overall management of the school located along Ngong Road.
The ideal candidate should be a strong education leader with a deep passion for student success. You will work closely with teachers, parents, and students to build a vibrant learning community. This position offers a unique opportunity to shape the future of our students and contribute to the continued success of Rose of Sharon Academy in Nairobi, emphasizing academic rigor and a holistic approach to child development.
Key Requirements
Proven strong education leadership skills.
A deep passion for academic excellence and student growth.
Extensive experience with CBE and Cambridge International (CI) curriculum.
Demonstrated ability to manage and lead a diverse teaching staff.
Strong interpersonal and communication skills for stakeholder engagement.
Minimum of a Bachelor’s or Master’s degree in Education or relevant field.
Previous experience in a school administrative or senior leadership role.
Ability to implement and monitor educational quality assurance standards.
Proficiency in school management software and educational technology.
Commitment to fostering a positive and inclusive school culture.
0 Negotiable or Not Mentioned
Kenya, Nairobi
9 days ago
alternatedoors.co.ke
973 Views
Join alternatedoors as a Regional Finance Manager based in Nairobi, Kenya. In this critical leadership role, you will be responsible for overseeing the financial operations and strategic growth of our client's business. You will ensure the integrity of financial data, manage day-to-day finance functions, and provide vital insights that drive executive decision-making. Your work will directly impact the company's financial health and operational efficiency across the region. The ideal candidate will handle comprehensive financial planning, including the preparation of budgets and forecasts, while maintaining strict compliance with accounting standards and tax regulations. You will supervise a dedicated finance team, lead reconciliation processes, and manage both internal and external audits. We are looking for a high-integrity professional with a background in FMCG, Manufacturing, or Retail who can combine technical accounting expertise with strong leadership skills.
Key Requirements
Bachelor’s degree in Finance, Accounting, or related field.
Professional CPA or ACCA qualification is mandatory.
Minimum 8 years’ experience in a senior finance leadership role.
Proven background in FMCG, Manufacturing, or Retail industries.
Strong expertise in financial reporting, forecasting, and data analysis.
Proficiency in accounting systems such as QuickBooks or ERP software.
Advanced skills in Microsoft Office Suite, specifically Excel for modeling.
In-depth knowledge of GAAP and international accounting procedures.
Strong leadership capabilities and experience managing diverse teams.
Excellent communication and organizational skills for stakeholder management.
High level of integrity and meticulous attention to detail.
Ability to provide strategic financial insights to support business growth.
0 Negotiable or Not Mentioned
Tanzania, Arusha
22 days ago
eximbank.co.tz
2157 Views
Exim Bank (T) Ltd is seeking a highly qualified and experienced professional to fill the position of Branch Manager for the Arusha Main Branch. The successful candidate will be responsible for overseeing all branch operations, including customer service, business development, and administrative functions to ensure the branch meets its strategic and financial objectives. This role requires a dynamic leader who can foster a productive and inclusive work environment while delivering exceptional value to clients in the Arusha region.
As an employer committed to equal opportunities, Exim Bank encourages diversity and is dedicated to attaining a gender-balanced team. We specifically welcome applications from women and individuals with disabilities. The Branch Manager will be expected to drive performance, manage operational risks, and maintain the highest standards of compliance. Interested candidates should submit their CV and cover letter before the application deadline of March 31st, 2026.
Key Requirements
Bachelor's degree in Finance, Business Administration, Economics, or a related field.
Minimum of 5 years of experience in banking operations or branch management roles.
Strong leadership and people management skills with the ability to lead a diverse team.
Proven track record of meeting and exceeding sales and performance targets in a banking environment.
Deep understanding of retail banking products, services, and market trends.
Excellent communication and interpersonal skills for client relationship management.
Sound knowledge of banking regulations and compliance standards within Tanzania.
Ability to manage branch risk and ensure overall operational integrity.
Strong analytical and problem-solving abilities to address complex business challenges.
Proficiency in banking software systems and the Microsoft Office suite.
Ability to develop and implement strategic plans to grow the branch's market share.
0 Negotiable or Not Mentioned
Tanzania, Serengeti
22 days ago
gmail.com
1888 Views
Enkoria Serengeti is seeking a dedicated Camp Manager to act as the cornerstone of on-site operations at their Serengeti location. The successful candidate will provide overall leadership in managing diverse staff, facilities, and daily logistics while ensuring the rigorous implementation of safety, environmental, and operational standard operating procedures (SOPs). This role is critical for maintaining the high standards expected in a premium safari environment.
The Camp Manager will be responsible for guest-orientation and ensuring an exceptional visitor experience. Beyond daily staff supervision, the role involves utilizing hospitality management systems to generate, analyze, and present detailed operational and financial reports to senior management. Working in a remote safari camp requires high levels of adaptability, strong communication skills, and the ability to oversee complex logistics in a wilderness setting.
Key Requirements
Degree in Hospitality Management, Tourism Management, or a related field.
Minimum 4-5 years' experience as a Camp Manager.
At least 4 years in a camp/lodge management role.
Training in hospitality operations or lodge management is preferred.
Experience working in remote safari camps or lodges is preferred.
Strong leadership, communication, and guest-orientation skills.
Knowledge of Microsoft Office packages.
Demonstrated proficiency in the use and application of hospitality systems.
Proven ability to generate, analyze, and present operational and financial reports.
Ability to manage staff and daily logistics in a remote environment.
Excellent problem-solving skills and attention to detail.
0 Negotiable or Not Mentioned
Kenya, Nairobi
6 days ago
gdyaa.com
482 Views
Garth Day Year Auctioneers is seeking dedicated and results-driven Call Executives to join our Debt Collection team in Nairobi. As a Call Executive, you will be responsible for managing outgoing and incoming calls to debtors, negotiating payment schedules, and ensuring that all collection activities comply with legal standards and company policies. The ideal candidate is someone who thrives in a target-driven environment and is motivated by the prospect of earning performance-based commissions.
Working with us provides significant career growth opportunities within a leading debt collection and auction house. You will be part of a dynamic team of professionals committed to excellence and efficiency. If you reside near Nairobi and have a proven track record in the debt collection field, we encourage you to apply and take the next step in your professional journey with a team that values your drive and success.
Key Requirements
At least 2 years of experience in the debt collection field.
Must be self-driven and highly goal-oriented.
Proficient in basic computer use and data management software.
Possession of a relevant Diploma or Certificate.
Proven success with meeting collection targets and earning commissions.
Must reside near Nairobi to ensure easy commuting.
Excellent verbal and written communication skills.
Strong negotiation and persuasive abilities to recover outstanding debts.
Ability to maintain composure and professionalism during difficult calls.
High degree of integrity and ethics when handling financial information.
0 Negotiable or Not Mentioned
Kenya, Nairobi
2 days ago
holidayinnnairobi.com
254 Views
Holiday Inn Nairobi Two Rivers is seeking a highly motivated Front Office Supervisor to oversee our front desk operations and lead a team of service professionals. The successful candidate will ensure that all front office procedures are followed correctly, including financial controls and reporting. You will be responsible for maintaining high standards of guest service, handling complex guest situations, and ensuring a seamless experience from arrival to departure.
In this supervisory capacity, you will play a key role in training and motivating the front office staff to achieve excellence. You will coordinate daily activities, manage room inventory, and work closely with management to optimize hotel occupancy and revenue. Experience within the IHG brand is a significant advantage, as you will be representing a globally recognized hospitality standard at our Nairobi location.
Key Requirements
Minimum of 2 years' experience in a supervisory role in a four star property.
Degree or Diploma in Front Office Operations or Hospitality Management.
Strong leadership and team coordination skills.
Good knowledge of front office procedures, reporting, and controls.
Excellent guest relations and problem-solving skills.
Ability to train, supervise, and motivate a team.
Proficiency in Opera software system.
Experience in an IHG property is an added advantage.
Strong organizational and decision-making skills.
Proficiency in monitoring room availability and managing inventory effectively.
0 Negotiable or Not Mentioned
Kenya, Nairobi
2 days ago
holidayinnnairobi.com
311 Views
Holiday Inn Nairobi Two Rivers is looking for a dynamic and service-oriented Receptionist to join our Front Office team. The ideal candidate will be the first point of contact for our guests, ensuring a warm welcome and efficient check-in and check-out processes. You will handle guest inquiries, manage reservations using the Opera system, and maintain a high standard of professional service throughout the guest's stay.
As a Receptionist, you will be responsible for multitasking in a fast-paced hotel environment while maintaining attention to detail and a high level of integrity. You will coordinate with other departments to fulfill guest requests and resolve any issues promptly. This role requires a professional appearance and excellent interpersonal skills to foster a positive guest experience at our Four Star property at Two Rivers Mall.
Key Requirements
Minimum of 2 years' experience as a receptionist in a busy hotel environment.
Diploma in Front Office Operations from a recognized institution.
Proficiency in Opera software system.
Excellent communication and interpersonal skills.
Strong customer service and guest handling skills.
Ability to multitask and work under pressure.
High level of integrity and attention to detail.
Well-groomed with a professional appearance.
Ability to handle cash transactions and process payments accurately.
Knowledge of local attractions and transportation options to assist guests.
~6,666.67 Mentioned
Kenya, Remote
5 days ago
gmail.com
469 Views
We are seeking a Supply Chain Analyst in Kenya to join our operations team. You will play a vital role in optimizing our logistics and supply chain processes for our diverse product categories, including green energy and digital health. This remote position allows you to contribute to a global supply chain from anywhere in Kenya, leveraging data to drive efficiency and reduce borders in our operational workflows.
This role comes with a localized salary between $80,000 and $150,000 USD per year. Our benefits include a home office stipend, internet reimbursement, and an annual team retreat. We pride ourselves on a culture that supports work-life balance through a 4-day work week for select teams and an enforced minimum of 20 days of PTO per year.
Key Requirements
At least 2 years of experience in supply chain or logistics analysis.
Reliable internet connection and a self-starter mindset.
Legal right to work in Kenya.
English proficiency (B2 level or higher).
Proficiency in supply chain management software and ERP systems.
Strong data analysis and data visualization skills.
Knowledge of inventory management and procurement best practices.
Ability to analyze complex datasets to improve operational efficiency.
Excellent negotiation and vendor management skills.
Strong organizational skills for managing global supply timelines.
0 Negotiable or Not Mentioned
Kenya
3 days ago
kehia.org
221 Views
The openIMIS African Knowledge Hub is looking for a Consultant for Community Engagement specifically focused on Anglophone regions. This community-facing role is dedicated to supporting outreach, peer learning, and knowledge exchange across English-speaking African countries. The objective is to foster a collaborative environment where health informatics professionals can share insights and best practices.
This position is ideal for someone who possesses the unique ability to build and energize professional communities rather than just managing them. The role involves high levels of interaction with stakeholders and the facilitation of networking opportunities. This consultancy is a part-time engagement for a duration of 12 weeks, aiming to strengthen the digital health ecosystem in Africa.
Key Requirements
Proven experience in community outreach and mobilization.
Ability to build and energize professional digital communities.
Understanding of peer-to-peer learning models.
Experience in knowledge management and exchange strategies.
Deep familiarity with the Anglophone African tech landscape.
Strong interpersonal and relationship-building skills.
Knowledge of health informatics or related technical fields.
Experience managing online forums or professional networks.
Excellent public speaking and presentation abilities.
Availability for a 12-week part-time consultancy period.
0 Negotiable or Not Mentioned
Kenya
3 days ago
kehia.org
313 Views
The Kenya Health Informatics Association is recruiting a Consultant for Community Engagement to lead efforts within Francophone regions for the openIMIS African Knowledge Hub. This role focuses on outreach and peer learning across French-speaking countries in Africa, ensuring that these regions are fully integrated into the broader health informatics community.
A significant part of the mandate includes supporting Francophone participation in the Women in Tech webinar series to promote diversity and inclusion. The consultant will facilitate technical knowledge exchange and manage community relations. This is a 12-week part-time consultancy requiring a high degree of bilingual proficiency and a passion for community-led digital health growth.
Key Requirements
Fluency in French (both written and spoken) is mandatory.
Functional working knowledge of English.
Experience in community engagement or public relations.
Proven ability to support Francophone regions in Africa.
Experience facilitating webinars or virtual workshops.
Understanding of digital health or health informatics.
Ability to manage and energize professional groups.
Strong cross-cultural communication skills.
Background in community development or social sciences.
Willingness to work part-time for a 12-week duration.
0 Negotiable or Not Mentioned
Kenya, Nairobi
4 days ago
gmail.com
430 Views
Knops Hospitality Consultants is seeking a smart, energetic, and customer-focused Waitress to join their growing hospitality team in Nairobi. The successful candidate will be responsible for delivering exceptional customer service and creating memorable guest experiences through attentive and professional table service. This role is ideal for individuals who are passionate about hospitality and enjoy working in a fast-paced, guest-oriented environment.
In this role, you will be expected to take and manage orders efficiently while maintaining clean and organized service areas. The position offers a competitive salary along with training and growth opportunities within a friendly and professional work environment. Candidates should possess strong communication skills and a positive attitude to contribute effectively to the team's success in Nairobi.
Key Requirements
Deliver exceptional customer service
Take and manage orders efficiently
Maintain clean and organized service areas
Excellent communication and interpersonal skills
Ability to work in a fast-paced environment
Previous experience in hospitality or food service
Strong attention to detail and accuracy
Ability to stand for long periods of time
Knowledge of food safety and hygiene protocols
Ability to work flexible hours including weekends
Professional appearance and friendly demeanor
0 Negotiable or Not Mentioned
Kenya
15 days ago
movingheads.co.za
656 Views
Moving Heads is looking for an experienced Senior Manager to lead Insurance and Managed Services operations in Kenya. This role requires a strategic thinker who can navigate the complexities of IFRS 17 and provide expert guidance to local insurance and reinsurance clients. The successful candidate will leverage their professional services background to manage service delivery and ensure high-quality financial reporting and compliance across the East African region.
The position entails overseeing managed services operations and implementing financial frameworks that meet both local regulatory requirements and global benchmarks. Candidates with a history of success in Big Four environments will be well-suited to handle the rigorous demands of this leadership role. Joining the team in Kenya offers a unique chance to work in a rapidly growing financial hub, contributing to the professionalization and stability of the insurance sector through specialized accounting expertise.
Key Requirements
CA(SA), CPA, or equivalent Chartered Accountant qualification
8–12 years’ post-articles experience
Strong exposure to insurance or reinsurance clients
Proven experience in IFRS 17 (implementation & reporting)
Background in Big Four / professional services (highly preferred)
Expertise in Kenyan and international financial regulations
Proven track record in client relationship management
Strong leadership capabilities to drive organizational goals
Advanced proficiency in financial reporting software
Commitment to continuous professional development
0 Negotiable or Not Mentioned
Kenya, Remote
14 days ago
remotefromkenya.com
1177 Views
We are seeking highly motivated Customer Support Representatives from Kenya to join dynamic global teams. This role requires individuals who are digitally native and possess exceptional communication skills to manage customer inquiries and resolve issues efficiently across various digital platforms. You will be responsible for maintaining high performance standards and ensuring customer satisfaction, contributing significantly to the overall growth and reputation of international startups and established companies. As part of a remote-first culture, you will take full ownership of your tasks and work independently to move projects forward without needing constant instruction. Your role involves collaborating with diverse teams across different time zones, utilizing your sharp problem-solving abilities to deliver high-quality service from day one. This position offers a unique opportunity to showcase Kenyan talent on a global stage while working in a flexible, high-performing environment that values results over simple participation.
Key Requirements
Excellent verbal and written communication skills in English
Proficiency in using CRM and help desk software
Ability to work flexibly across different international time zones
Strong problem-solving and critical-thinking abilities
High level of digital literacy and familiarity with remote tools
Proven ability to take ownership of tasks and work independently
Previous experience in a customer-facing or support role
Ability to maintain high performance under pressure
Strong interpersonal skills and emotional intelligence
Commitment to delivering high-quality service daily
0 Negotiable or Not Mentioned
Kenya
5 days ago
solvoglobal.com
393 Views
The Customer Service Representative (CSR) role based in Kenya is designed for individuals who are passionate about delivering exceptional customer experiences. In this position, you will serve as the primary point of contact for customer inquiries via telephone, providing empathetic and solution-driven support. Your core responsibilities involve active listening to understand customer concerns, offering clear and accurate resolutions, and professionally handling escalations to ensure a positive resolution process. You will be expected to apply critical thinking to troubleshoot issues and approve adjustments or returns within established company guidelines while conducting necessary follow-ups to ensure full satisfaction.
Beyond direct customer support, this role emphasizes integrity and collaboration. You will maintain strict confidentiality of customer information and stay updated on all product developments, policies, and procedures. Working closely with your teammates and leadership, you will contribute to the improvement of service delivery processes and participate in ongoing training opportunities. This is an excellent opportunity for a proactive, tech-savvy individual to thrive in a fast-paced, goal-oriented environment where service excellence and accountability are highly valued.
Key Requirements
Minimum 1 year of customer service experience in call center, retail, or hospitality environments.
Strong verbal and written communication skills with a focus on de-escalation techniques.
A proactive problem-solving mindset with the ability to adapt to changing situations.
High levels of personal integrity, accountability, and reliability in handling customer data.
Ability to perform effectively in a fast-paced and goal-oriented service environment.
Tech-savvy with the proficiency to multitask across multiple software systems simultaneously.
Demonstrated ability to handle professional escalations and maintain composure under pressure.
Strong active listening skills to accurately identify and address customer needs.
Commitment to participating in ongoing training and professional development sessions.
Ability to work collaboratively within a team to improve overall service delivery processes.
Proficiency in English to interact clearly with a diverse customer base.
0 Negotiable or Not Mentioned
Kenya
5 days ago
solvoglobal.com
556 Views
Join our team as a Customer Service Representative in Kenya, where you will be at the forefront of providing exceptional support to our global clientele. In this role, you will be responsible for managing a variety of customer inquiries through multiple channels including phone, email, and live chat. You will play a vital role in resolving issues promptly, providing accurate product information, and ensuring every customer interaction ends on a positive note.
We offer a dynamic and multicultural work environment that fosters professional growth and continuous learning. As part of our team, you will receive ongoing training to enhance your skills and advance your career within the organization. We are looking for proactive individuals who are passionate about problem-solving and possess excellent communication skills to help us maintain our high standards of service excellence.
Key Requirements
High school diploma or equivalent (college studies are a plus).
Advanced or fluent English communication skills (C1 written and spoken).
Strong interpersonal and problem-solving skills.
Basic computer skills and ability to multitask effectively.
Previous experience in customer service or a call center environment.
Ability to work independently and as part of a diverse team.
Capability to handle inbound and outbound customer inquiries via phone, email, or chat.
Proficiency in maintaining detailed and accurate records of customer interactions.
Commitment to meeting defined quality and productivity standards.
Proactive attitude with a focus on ensuring a positive customer experience.
0 Negotiable or Not Mentioned
Kenya, Nairobi
3 days ago
solvoglobal.com
371 Views
Join our expanding team as a Customer Service Representative based in Nairobi, Kenya. In this role, you will be the front line of our service excellence, handling high volumes of inquiries via phone and chat. Your primary focus will be delivering high-quality support regarding products, services, and order statuses, ensuring every customer walks away with a positive experience and clear, accurate information.
This onsite position requires candidates who are passionate about people and thrive in fast-paced environments. You will collaborate closely with team leads and training departments to meet key performance metrics while maintaining strict adherence to operational guidelines and schedules. We offer paid training and significant growth opportunities within our people-driven organization, providing a professional and collaborative atmosphere for your career development in the customer experience industry.
Key Requirements
Advanced English level (C1 proficiency).
Minimum 1 year of customer service experience, preferably in a contact center.
Strong verbal and written communication skills.
Customer-oriented mindset with excellent problem-solving abilities.
Comfortable working in fast-paced, high-volume call environments.
Basic computer skills and ability to navigate multiple software systems.
Availability to work onsite in Nairobi, Kenya is mandatory.
Ability to build rapport quickly and ensure a positive customer experience.
Proficiency in documenting customer interactions accurately in internal systems.
Flexibility to work different shifts, including evenings and weekends.
0 Negotiable or Not Mentioned
Kenya, Nairobi
20 days ago
solvoglobal.com
1454 Views
Solvo Global is seeking experienced Spanish-Speaking Customer Support Representatives to join our professional team at our on-site location in Westlands, Nairobi. In this mid-level role, you will be the primary point of contact for Spanish and English-speaking customers, managing high volumes of both inbound and outbound calls. Your core responsibility will be to resolve inquiries, complaints, and technical service issues while adhering to strict service level agreements and quality standards. By providing accurate information and maintaining a professional tone, you will help build trust and ensure customer satisfaction across diverse global markets.
The ideal candidate will be adept at using various CRM platforms and call handling systems to document interactions clearly and accurately. You will work within a performance-driven culture where meeting key performance indicators such as Average Handling Time, Customer Satisfaction scores, and First Call Resolution is essential. This role offers exposure to international processes and global clients, providing a unique opportunity for career progression into quality assurance, team leadership, or operations. Candidates must be flexible to work rotating shifts, including weekends and public holidays, to accommodate our global operations.
Key Requirements
Fluency in Spanish and English (spoken and written) – mandatory
2+ years of call center or BPO experience, preferably voice‑based support
Strong understanding of call center KPIs, metrics, and customer handling techniques
Excellent communication, active listening, and problem‑solving skills
Ability to handle high call volumes and challenging customer interactions
Comfortable working shifts, weekends, and public holidays
Proficiency in CRM tools, call handling systems, and basic computer applications
Proven ability to meet or exceed AHT, CSAT, and FCR targets
Meticulous attention to detail in documenting call interactions
High level of professionalism and emotional intelligence in customer interactions
0 Negotiable or Not Mentioned
Kenya, Bomet
9 days ago
gmail.com
828 Views
We are looking for a qualified Hotel Supervisor to oversee the daily operations of Telepolis Village Hotel and ensure a high standard of service for our guests. The supervisor will be responsible for managing staff performance, coordinating between various departments, and maintaining a welcoming atmosphere across the property. You will play a crucial role in maintaining the hotel's reputation by ensuring that all guest needs are met and operational goals are achieved.
The successful candidate must possess strong leadership skills and the ability to make quick, effective decisions. You will also be involved in administrative tasks, such as reporting and inventory management, while ensuring compliance with health and safety regulations. This role is based in Kiptenden, Bomet, and requires a professional with a deep understanding of hospitality management and service excellence.
Key Requirements
Diploma in Hotel Management / Catering / Housekeeping or related
Substantial relevant work experience in a supervisory role
Strong leadership and team management skills
Excellent communication and interpersonal abilities
In-depth knowledge of hotel operations, including front desk and housekeeping
Proven ability to handle guest complaints and resolve issues professionally
Experience in staff scheduling and performance monitoring
Proficiency in hotel management software and basic computer tools
High level of integrity and professional ethics
Ability to train, mentor, and motivate junior staff members
0 Negotiable or Not Mentioned
Kenya, Bomet
9 days ago
gmail.com
734 Views
Telepolis Village Hotel is seeking a professional Receptionist to serve as the first point of contact for our guests in Kiptenden, Bomet. In this role, you will handle check-ins and check-outs, manage reservations, and answer inquiries both in person and over the phone. Your primary goal is to provide a seamless and pleasant experience for every guest from the moment they arrive until they depart our facility.
The ideal candidate will be highly organized, friendly, and capable of managing administrative tasks efficiently. You will also be responsible for maintaining guest records, processing payments, and coordinating with other departments to ensure specific guest requests are handled promptly. This is a vital role that requires a dedicated individual with a strong commitment to excellence in customer service and front-office administration.
Key Requirements
Diploma in Hotel Management / Catering or related field
Relevant experience working at a front desk or in a receptionist role
Exceptional verbal and written communication skills
Strong customer service orientation and professional phone etiquette
Proficiency in basic computer applications and reservation systems
Ability to handle multiple tasks simultaneously while maintaining attention to detail
Excellent organizational and problem-solving skills
Professional appearance and a welcoming demeanor
Ability to work independently and as part of a team
Cultural awareness and sensitivity when dealing with diverse guests
0 Negotiable or Not Mentioned
Kenya, Nairobi
8 days ago
gmail.com
658 Views
Tromedics Kenya LTD is seeking a dedicated Secretary with Managerial Responsibilities to join their team in Nairobi. The role is designed for a proactive individual who can manage office coordination while simultaneously supporting broader administrative and managerial functions. Key duties include managing schedules, coordinating meetings, handling official correspondence, and maintaining organized records to ensure the smooth flow of daily operations.
As the company grows, the successful candidate will have the opportunity to take on more responsibility and transition into a formal managerial role. This position serves as a vital link between management and staff, requiring a professional and trustworthy individual who can work independently. The ideal candidate will be professional, trustworthy, and eager to grow within a developing organizational environment.
Key Requirements
Previous experience in secretarial or administrative work.
Excellent organizational and time management skills.
Strong verbal and written communication abilities.
Ability to coordinate complex office activities effectively.
Demonstrated professional demeanor and trustworthiness.
Capability to work independently without constant supervision.
Willingness to take on increased responsibilities and grow into a managerial role.
Proficiency in managing schedules and coordinating meetings.
Skill in maintaining accurate digital and physical records.
Ability to act as an effective liaison between management and staff.
Experience with office software and management tools.
High level of attention to detail in record keeping.
0 Negotiable or Not Mentioned
Tanzania, Arusha
17 days ago
visionpath.co.tz
1031 Views
Vision Path is seeking professional Female Butlers for an immediate hire position in Arusha, Tanzania. This role requires providing personalized and professional service to guests while maintaining the highest standards of hospitality. Successful candidates will manage household tasks, serve meals, and ensure that all guest needs are met with efficiency and grace. The position demands a high level of cleanliness and organization to ensure guest satisfaction.
You will be responsible for upholding the reputation of a 4 or 5-star facility through discreet and polished service. This role is exclusively open to Tanzanian nationals who possess the necessary experience in luxury hospitality environments. The successful candidate must show a commitment to excellence and a detailed understanding of fine dining etiquette and guest relations.
Key Requirements
Minimum 2-3 years of experience as a butler in a 4/5 star hotel or villa
Strong communication and organizational skills
Knowledge of etiquette and fine dining service
Discreet, polished, and attentive to detail
Ability to provide personalized and professional service to guests
Experience in managing household tasks and serving meals
Commitment to maintaining high standards of cleanliness and organization
Must be a Tanzanian National
Proficiency in housekeeping management and guest relations
Excellent interpersonal skills and professional demeanor
~6,000 Mentioned
Kenya, Remote
13 days ago
usobi.org
846 Views
We are seeking a Vice President of Business Development to spearhead our strategic growth within the African iGaming market, specifically focusing on Kenya and surrounding regions. The successful candidate will be tasked with developing a robust 3-5 year market vision, identifying new business opportunities, and mitigating risks through comprehensive trend analysis and competitive monitoring. Salary Range: USD $6,000–$12,000/month (negotiable based on experience).
The role involves the systematic sourcing and evaluation of premium iGaming partners and the leadership of joint marketing initiatives. Beyond traditional business development, the VP will oversee the localization of products for the African market, ensuring mobile optimization and cultural relevance. This position requires strong financial acumen for managing regional P&L, forecasting, and team leadership, while working remotely to coordinate with international HQ technology teams for technical integration and game performance.
Key Requirements
5+ years of professional experience in the iGaming or online gambling industry.
Minimum of 1 year in a senior management role, specifically at VP or Director level.
Deep expertise in African iGaming market operations and local market dynamics.
An established professional network with local operators across target African regions.
Proven track record in building and managing global B2B partnership networks.
Comprehensive understanding of gambling regulations across various African jurisdictions.
Previous experience engaging directly with regulatory authorities.
Strong capabilities in budget management and financial forecasting.
Experience with independent regional P&L oversight and performance analysis.
Fluent English proficiency with strong cross-cultural communication skills.
Ability to develop and execute 3-5 year strategic market visions.
Experience in overseeing product localization including mobile optimization and cultural adaptation.
0 Negotiable or Not Mentioned
Kenya, Nairobi
3 days ago
afdb.org
204 Views
The African Legal Support Facility (ALSF) is looking for a Communications Officer (Content & Digital) to help drive impactful storytelling across the continent's legal landscape. Based in Nairobi, the officer will lead digital efforts, ensuring the organization's mission is visible and accessible through high-quality content and strategic platform management. This role involves turning complex legal concepts into compelling narratives that resonate with diverse stakeholders and partners. Other possible work locations mentioned include Abidjan, Pretoria, and Tunis.
The position requires a professional with at least six years of specialized experience in digital content strategy and communications. The candidate must be adept at managing multi-channel digital environments and utilizing performance data to refine outreach efforts. In addition to technical skills, the role demands strong interpersonal capabilities to collaborate with legal experts and development professionals. Proficiency in English is essential, while bilingualism in French provides a competitive edge in ALSF's multilingual operational context.
Key Requirements
Minimum 6 years’ experience in communications or digital content roles.
Strong writing and editorial skills with high attention to detail.
Proven experience managing corporate websites and digital platforms.
Expertise in managing social media channels and community engagement.
Ability to track and analyze content performance and digital metrics.
Fluency in English is mandatory for this position.
Working knowledge of French is considered a strong added advantage.
Ability to translate complex legal and technical work into clear narratives.
Experience in strategic communications to support stakeholder engagement.
Demonstrated ability to work in a multicultural and international environment.
0 Negotiable or Not Mentioned
Kenya
25 days ago
bdhrs.net
1104 Views
We are looking for a dynamic and strategic Category Lead – Hygiene to drive growth and innovation within the Diaper Category. This role is crucial for developing and executing category strategies, managing brand communications, and overseeing trade activations. The ideal candidate will have a strong background in FMCG marketing and a passion for building impactful brands in the Kenyan market. The candidate will be responsible for defining the category strategy, managing the marketing budget, and ensuring all brand messaging is consistent across various channels.
Key responsibilities include portfolio development, performance management, and data-driven decision-making. The position is based in Kenya, with potential work locations including Nairobi and Thika. Successful candidates will lead innovation efforts and ensure the brand maintains a competitive edge in the hygiene sector. You will collaborate with cross-functional teams to enhance trade visibility and optimize channel performance. Candidates must be able to translate consumer insights into actionable marketing plans that drive market share and volume growth.
Key Requirements
Bachelor’s degree in Marketing, Business, or related field (MBA/CIM preferred).
5–8 years of experience in FMCG marketing roles.
Minimum of 3 years specifically in brand or category management.
Previous experience in Personal Care or Hygiene categories is highly preferred.
Proven ability to develop and execute strategic category plans.
Strong understanding of trade and channel activation within the FMCG sector.
Excellent communication and brand management skills.
Ability to analyze data and manage performance metrics effectively.
Experience in innovation and product portfolio development.
Ability to work in a fast-paced, dynamic environment to drive brand growth.
0 Negotiable or Not Mentioned
Kenya
21 hours ago
upman.in
98 Views
We are seeking a highly experienced and strategic Chief Sales Officer to lead commercial operations for a premier IT Systems Integrator. This senior leadership role is pivotal in driving revenue performance and achieving a Gross Profit target of USD 8 million. The successful candidate will oversee a diverse market portfolio and will be responsible for aligning sales strategies with organizational goals to maintain strict margin discipline and operational excellence.
The role involves expanding the existing customer base, fostering strong relationships with distributors, and providing high-level financial oversight. Operating across several East and Southern African regions, the Chief Sales Officer will combine executive presence with a hands-on approach to complex deal cycles. This position offers a significant opportunity to lead regional growth and influence the market presence of a leading ICT enterprise. Possible work locations include Kenya, Uganda, Rwanda, Tanzania, and Zambia.
Key Requirements
15-18 years of experience in ICT enterprise sales.
Minimum of 5 years in a senior sales leadership role.
Proven experience managing large accounts and complex deal cycles.
Strong exposure to commercial decision-making and margin control.
High level of financial literacy and executive presence.
Proven ability to operate independently and deliver measurable results.
Strategic mindset with the ability to drive gross profit growth.
Experience in aligning sales operations with distributor networks.
Excellent communication and negotiation skills at the C-suite level.
Deep understanding of the ICT market landscape in East and Southern Africa.