0 Negotiable or Not Mentioned
Tanzania, Moshi
46 days ago
altezza.travel
9 Applied 6 Pro Applied
Altezza Travel is a premier Tanzanian tour operator specializing in high-quality safaris and Kilimanjaro climbing expeditions. With over 11 years of experience and recognition as Tanzania’s Leading Tour Operator at the 2024 and 2025 World Travel Awards, we are committed to providing ethical and sustainable travel experiences. Our team is dedicated to maintaining our reputation for excellence, backed by over 2,100 five-star reviews on TripAdvisor and our status as a Certified B Corporation.
As the Reservations Manager, you will be responsible for overseeing the entire booking lifecycle from initial inquiry to final confirmation. This on-site role in Moshi requires a leader who can coordinate effectively between the sales team and other internal departments to ensure a seamless client journey. You will also be tasked with training staff on reservation protocols, optimizing booking software usage, and maintaining the highest standards of customer satisfaction to support our continued growth in the global tourism market.
Key Requirements
Proven skills and extensive experience in travel reservations and booking management.
Expertise in customer service with a demonstrated ability to anticipate and resolve client needs.
Strong verbal and written communication skills for effective liaison with international clients.
Experience in sales environments, specifically regarding upselling and cross-selling travel packages.
Capability to train, mentor, and coach team members on internal reservation protocols.
0 Negotiable or Not Mentioned
Tanzania, Dodoma
26 days ago
cicmglobal.com
8 Applied 6 Pro Applied
CICM Global is seeking a highly motivated and self-driven Sales & Marketing Consultant to join our growing team in the beautiful city of Dodoma, Tanzania. This role is designed for a marketing professional who is deeply passionate about enhancing customer experience and driving business growth. The successful candidate will play a pivotal role in expanding our presence in the region by implementing effective sales strategies and engaging marketing initiatives that align with our brand values. In this position, you will be responsible for identifying new market opportunities, building and maintaining strong relationships with clients, and executing comprehensive marketing plans. You will work within a dynamic and supportive team environment that values innovation and proactive thinking. The deadline for application is 27 May 2026. This is a unique opportunity to advance your career in a scenic location while contributing to the strategic success of a forward-thinking company.
Key Requirements
Proven experience as a Sales & Marketing Consultant or in a similar role within the industry.
Strong understanding of market research, data analysis, and customer relationship management.
Excellent communication and interpersonal skills for building long-term client relationships.
Self-driven attitude with the ability to work independently and meet performance targets.
Proficiency in digital marketing tools, social media platforms, and content creation.
0 Negotiable or Not Mentioned
Tanzania, Dar es Salaam
38 days ago
crowneplazadaressalaam.com
12 Applied 8 Pro Applied
Crowne Plaza Dar es Salaam is looking for a passionate and hands-on Front Office Supervisor who is ready to lead by example and consistently deliver excellent guest experiences in line with the IHG Way of Service. The successful candidate will be actively involved in day-to-day front office operations and confident in supporting the team on the floor while maintaining high service standards.
As a Front Office Supervisor, you will manage daily shifts, handle guest concerns with professionalism, and support service recovery efforts to ensure maximum guest satisfaction. You will work closely with other departments to maintain operational efficiency and ensure that all team members are trained and aligned with the hotel's brand standards. This role requires a blend of administrative oversight and direct interaction with guests in a high-pressure environment.
Key Requirements
Strong operational knowledge of Front Office functions
Good working knowledge of OPERA PMS
Minimum of 4 years supervisory experience in Front Office operations
Hands-on approach with guests and team members
Ability to manage shifts, handle guest concerns, and support service recovery
0 Negotiable or Not Mentioned
Tanzania, Kariakoo
35 days ago
ecobank.com
8 Applied 6 Pro Applied
Ecobank is looking for a dedicated Manager to lead the Kariakoo Service Center. This role is pivotal in managing one of our busiest service hubs, ensuring that customers receive efficient and professional banking services. You will be tasked with supervising staff, managing operational risks, and driving service excellence in the heart of Dar es Salaam's commercial district. Mentioned location for this role is Tanzania, Kariakoo.
The Manager will also be responsible for promoting Ecobank's digital products and providing feedback on market trends. By maintaining a high standard of operational efficiency, you will help reinforce Ecobank's reputation as a leader in Pan-African banking. This is an excellent opportunity for a professional seeking to grow in a fast-paced banking environment.
Key Requirements
Degree in Banking, Finance, or a related discipline.
At least 3-5 years of experience in retail banking or service center management.
Strong customer service orientation and conflict resolution skills.
Ability to manage high-volume daily operations efficiently.
Knowledge of electronic banking products and services.
0 Negotiable or Not Mentioned
Tanzania, Arusha
35 days ago
epicbr.co.tz
7 Applied 5 Pro Applied
epIcBR is seeking a dedicated Travel & Tour Consultant to assist clients with comprehensive travel planning, including tour arrangements and detailed itinerary design. The role involves managing hotel reservations, coordinating transport, and providing expert advice on destinations to enhance the overall customer experience. Consultants must handle inquiries, complaints, and booking modifications with high levels of professionalism while ensuring all documentation complies with international travel regulations.
The successful candidate will also play a key role in promoting the company's travel services through proactive marketing and customer engagement strategies. Responsibilities include processing payments and invoices accurately while maintaining a high standard of customer service. This position is based in Arusha and is ideal for professionals with a passion for hospitality and tourism management.
Key Requirements
Diploma or Bachelor's Degree in Tourism, Hospitality, or related field.
3 years of experience in travel & tour operations.
Strong knowledge of travel booking systems & tour planning.
Excellent communication & customer service skills.
Ability to manage multiple bookings & deadlines efficiently.
~600,000 Mentioned
Tanzania, Arusha
35 days ago
expertconsultancy.co.tz
15 Applied 11 Pro Applied
The Safari Client Engagement Specialist will be a cornerstone of the Sales and Guest Experience department, serving as the primary point of contact for guests from their initial inquiry until after their safari concludes. This role focuses on building and maintaining strong relationships with international and local travelers, ensuring they receive comprehensive information and feel fully supported throughout their journey. The successful candidate will work closely with the Operations Director to deliver seamless wildlife and cultural experiences that align with the company's mission of sustainable tourism. The salary for this position is TZS 600,000 to 700,000 gross per month.
Key responsibilities include managing client inquiries, providing detailed safari itineraries, and conducting post-safari follow-ups to gather feedback and maintain long-term engagement. The role requires a candidate who is not only passionate about the tourism industry but also possesses the organizational skills to manage complex travel details and the interpersonal warmth to make every guest feel valued. This is an exciting opportunity to join a leading adventure travel company in Arusha and contribute to creating unforgettable African memories for clients worldwide.
Key Requirements
Excellent verbal and written communication skills in English.
Strong background in the tourism or hospitality sector, specifically safari operations.
Ability to build and maintain positive long-term relationships with clients.
High level of attention to detail and accuracy in managing travel documents.
Proficiency in office software and customer relationship management (CRM) tools.
0 Negotiable or Not Mentioned
Tanzania
42 days ago
genius.co.tz
15 Applied 11 Pro Applied
Genius Consultancy is seeking a dedicated Waiter to join our dynamic and professional team. As a Waiter, you will be the face of our service, responsible for ensuring every guest has a memorable dining experience. Your role involves greeting customers, taking orders with precision, and serving food and beverages efficiently while maintaining a friendly and professional demeanor at all times.
In addition to serving guests, you will be expected to maintain the cleanliness of the dining area and collaborate closely with the kitchen and bar staff to ensure seamless operations. We value team members who demonstrate integrity, excellence, and a passion for hospitality. If you are a hard-working professional with a positive attitude and a commitment to providing great service, we invite you to apply before the deadline.
Key Requirements
Previous experience in a hospitality or food service role
Excellent communication and interpersonal skills
Ability to stand and walk for long periods during shifts
Proficiency in both English and Swahili
Strong customer service orientation and positive attitude
0 Negotiable or Not Mentioned
Tanzania, Dar es Salaam
53 days ago
hsd-melt.com
10 Applied 7 Pro Applied
The Assistant Manager (Retail) is a critical role responsible for overseeing daily store operations and ensuring a high-quality shopping experience for all customers. You will lead the enforcement of planograms, pricing accuracy, and shop cleanliness, while actively monitoring marketing campaigns and supplier activations. The role involves significant coordination between the floor staff and the accountant to resolve cash-related disputes and manage floats in various currencies including USD, TZS, and EUR.
In addition to floor management, you will be tasked with stock control and inventory oversight, ensuring that replenishment occurs efficiently and that near-expiry items are tracked and managed. As a leader, you will manage shift workforces, allocate staff where needed, and serve as the first point of contact for customer complaints. This position reports directly to the Deputy Operations Manager and requires a candidate who is diligent in reporting infrastructure issues and maintaining professional compliance within the retail space.
Key Requirements
Minimum of 5 years of retail operations experience.
Proven track record in frontline team management.
Expertise in store floor management and planogram enforcement.
Ability to coordinate marketing materials and monitor campaign execution.
Proficiency in managing cash floats in multiple currencies (USD, TZS, EUR).
0 Negotiable or Not Mentioned
Tanzania
23 days ago
kaziconnect.co.tz
9 Applied 6 Pro Applied
The Lodge Reservations Manager oversees the entire booking process to ensure a seamless experience for guests from initial inquiry to arrival. This role involves managing reservation systems, coordinating with the hospitality team, and optimizing room occupancy rates through strategic pricing and promotion. The manager is responsible for training staff in customer service excellence and ensuring all booking records are accurate and up-to-date. In addition to administrative tasks, the manager will handle complex guest inquiries and resolve any issues related to reservations. This position is vital for maintaining the high standards of hospitality associated with the lodge. The successful candidate will work in a beautiful lodge setting in Tanzania, contributing to a premium guest experience.
Key Requirements
Bachelor’s degree or Diploma in Hospitality Management, Tourism, or a related field.
Extensive experience in hotel or lodge reservation management.
Proficiency in using property management systems (PMS) and online booking platforms.
Excellent customer service skills with a guest-centric approach.
Strong leadership and team management abilities.
0 Negotiable or Not Mentioned
Tanzania
24 days ago
letshego.co.tz
10 Applied 7 Pro Applied
Letshego Faidika Bank is re-advertising the position of Marketing & Communications Business Partner to find a strategic leader capable of bridging business units and the marketing function. The role is essential for driving brand consistency, enhancing customer experience, and ensuring communications excellence across the organization. You will be responsible for developing and implementing strategic marketing plans, managing brand identity, and executing both traditional and digital marketing campaigns to increase market positioning and brand awareness.
Beyond external marketing, the role involves leading internal and external communications initiatives, including media relations and stakeholder engagement. You will be tasked with developing crisis communication plans and supporting reputation management to protect the bank's image. A significant part of this role focuses on improving customer experience across all touchpoints, including branches and digital platforms. By analyzing customer feedback and coordinating with operations and IT teams, you will ensure that service quality remains high and aligns with the bank's overall growth objectives.
Key Requirements
Bachelor’s degree from a recognized university.
5–10 years of management experience in Marketing, Sales, Communications, PR, or Corporate Affairs.
Strong strategic planning, leadership, and stakeholder management skills.
Ability to analyze market trends and lead cross-functional initiatives.
Expertise in managing brand identity and market positioning.