Best Talent Reach (BTR) 100 Jobs Found for "guest service"

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RECEPTIONIST (FEMALE) @ ABC TANZANIA

0 Negotiable or Not Mentioned Tanzania, Dar es Salaam 10 days ago abctanzania.com 22 Applied 15 Pro Applied

ABC Tanzania is seeking a professional and presentable Female Receptionist to join our team at the ABC EMPORIO-DSM office. The successful candidate will serve as the first point of contact for our company, providing high-quality administrative support and ensuring a welcoming environment for all visitors. This role is crucial for maintaining our corporate image and requires a candidate who can balance professionalism with efficiency. Responsibilities include managing the front desk operations, answering and directing phone calls, and handling various administrative tasks to support office efficiency. The ideal candidate should be highly organized, possess excellent communication skills, and have a proven track record in front office management within a corporate environment. Interested candidates are encouraged to apply by submitting their CVs through the official email provided before the deadline of June 5th, 2026. This position requires a candidate who can work under minimal supervision while maintaining a high standard of service and discretion in a corporate setting.

Key Requirements

Female candidate with a presentable and professional appearance adhering to a corporate-friendly dress code. Minimum Diploma in Business Administration, Front Office Management, or a related academic field. At least 1 to 3 years of professional experience as a Receptionist or Front Desk Officer in a corporate setting. Excellent verbal and written communication skills in English and relevant local languages. Strong interpersonal abilities to engage professionally with diverse clients and visitors.
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AFTERSALES PERSONNEL @ HANLINK MOTORS

0 Negotiable or Not Mentioned Tanzania 10 days ago hanlink.com 12 Applied 1 Casual Applied

HANLINK MOTORS is seeking a dedicated Aftersales Personnel to manage the post-purchase lifecycle of heavy machinery, including excavators, bulldozers, cranes, and wheel loaders. The successful candidate will be responsible for coordinating maintenance services, conducting thorough machine inspections, and maintaining strong customer relationships through proactive follow-ups. This role is essential for ensuring technical solutions are delivered promptly and customer complaints are resolved efficiently.

In addition to technical coordination, the Aftersales Personnel will manage warranty claims, oversee spare parts availability, and prepare detailed service reports. You will also support machine commissioning and provide necessary training to operators to ensure equipment is used safely and effectively. This position requires a high level of technical expertise and a commitment to maintaining high standards of customer service documentation.

Key Requirements

Proven experience in aftersales services for heavy equipment such as excavators and cranes. Ability to conduct detailed machine inspections and post-delivery follow-ups. Strong technical knowledge of preventive maintenance and field service activities. Excellent skills in handling customer complaints and providing technical solutions. Experience in managing warranty claims and detailed service documentation.
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SERVICE ATTENDANT (4 POSITIONS) @ ZOMA

0 Negotiable or Not Mentioned Tanzania, Zanzibar 10 days ago elrzanzibar.com 9 Applied 6 Pro Applied

We are seeking dedicated Service Attendants to join the ZOMA team at the airport. In this role, you will provide excellent service and make every visitor's stay exceptional by attending to their needs and maintaining a high standard of hospitality. You will be responsible for ensuring that the service area remains inviting and that all guests receive prompt and professional attention throughout their visit to our airport locations.

At ZOMA, we pride ourselves on being part of a supportive team that encourages career growth and skill development. This position is ideal for individuals who thrive in a busy environment and are eager to create positive interactions with international travelers. Join us and contribute to a team that makes a significant difference in the travel experience every single day through dedication and excellence in service.

Key Requirements

Strong commitment to excellence in customer service and guest satisfaction. Ability to work in a fast-paced, dynamic airport environment with shifting priorities. Excellent verbal communication skills in English to assist international guests. Experience in the hospitality or service industry is highly preferred. Ability to maintain a professional appearance and a positive, helpful attitude.
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BARISTA (3 POSITIONS) @ ZOMA

0 Negotiable or Not Mentioned Tanzania, Zanzibar 10 days ago elrzanzibar.com 11 Applied 8 Pro Applied

ZOMA is looking for passionate Baristas to join our airport team and brew happiness for our customers. As a Barista, you will craft high-quality beverages that brighten every traveler's day, ensuring a consistent and exceptional coffee experience. This role requires a blend of technical skill, speed, and a genuine love for hospitality in one of the most exciting and high-traffic work environments available.

Being part of our team means working in a supportive atmosphere where your skills and career can grow through daily challenges and experiences. You will play a vital role in creating memorable experiences for passengers passing through Zanzibar's airport. If you have a passion for coffee and enjoy the energy of a fast-paced setting where every day brings something new, this is the perfect opportunity for you to make a positive impact.

Key Requirements

Previous experience as a barista or in a high-volume cafe environment. Proficiency in operating professional espresso machines and coffee grinders. Knowledge of various coffee brewing methods and standard beverage recipes. Excellent customer service skills with a friendly and outgoing personality. Ability to work quickly and efficiently under pressure during peak airport hours.
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OPERATIONS MANAGER @ SKT TANZANIA LIMITED

0 Negotiable or Not Mentioned Tanzania 10 days ago skttanzania.co.tz 13 Applied 9 Pro Applied

SKT Tanzania Limited is seeking an experienced Operations Manager to lead and optimize our day-to-day operations, oversee project delivery, coordinate cross-functional teams, and drive strategic initiatives that create measurable business impact. This is an exciting opportunity to join a fast-growing technology and solutions company delivering innovative ERP, ICT infrastructure, cloud, logistics, and project execution services across Tanzania and East Africa. As Operations Manager, you will play a critical role in ensuring efficient service delivery, managing project performance, strengthening stakeholder relationships, and supporting the company's growth objectives. We are looking for a proactive professional with strong leadership, organizational, and problem-solving skills who thrives in a dynamic and performance-driven environment.

Key Requirements

Lead and optimize day-to-day operations to ensure maximum efficiency. Oversee end-to-end project delivery and performance monitoring. Coordinate and lead diverse cross-functional teams across different departments. Drive and implement strategic initiatives that create measurable business impact. Ensure consistent and high-quality service delivery to all clients.
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SALES CONSULTANT @ KILIMANJARO OPERATIONS

0 Negotiable or Not Mentioned Tanzania, Arusha 10 days ago gmail.com 6 Applied 2 Ultra Applied

We are looking for a high-performing Sales Consultant with deep knowledge of Tanzania’s spectacular destinations. You will be responsible for designing tailored travel experiences across various regions including Zanzibar, the Northern Circuit, the Western Circuit, and the Southern Circuit. The role involves managing enquiries, preparing accurate quotes, and providing excellent customer service via email and phone. Additionally, you will coordinate with operations and finance teams to ensure accurate handovers and sales updates while promoting sustainable travel practices. Candidates should be decisive and customer-focused with a knack for closing deals. This position offers a competitive salary package, medical insurance for you and your immediate family, and additional benefits like free lunch and company transport. Possible work locations and destination expertise include Arusha and Zanzibar.

Key Requirements

Experienced Tour Consultant/Sales professional with at least 2 years in tourism. Strong knowledge of Tanzania’s national parks, wildlife, and safari lodges. Fluent in English with excellent written and verbal communication skills. Decisive, customer-focused, and demonstrates strong leadership abilities. Ability to design tailored travel experiences and handle bookings.
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RETAIL ATTENDANT (2 POSITIONS) @ ZOMA

0 Negotiable or Not Mentioned Tanzania, Zanzibar 10 days ago elrzanzibar.com 10 Applied 7 Pro Applied

Join ZOMA as a Retail Attendant at the airport, where you will be the face of our brand to travelers from around the world. In this fast-paced environment, you will deliver great service, assist customers with their purchases, and ensure that every visitor has a welcoming and memorable experience. Your role involves managing sales, maintaining product displays, and contributing to a supportive team culture that values excellence and positive customer interactions.

This position offers an exciting opportunity to grow your career in the travel retail industry while working in a dynamic, international atmosphere. You will work within a supportive team focused on making a positive impact every day. If you are passionate about customer service and enjoy the energy of a vibrant airport setting, we encourage you to apply and become a key part of our operations at Zanzibar's airport facility.

Key Requirements

Proven experience in a retail environment or similar customer-facing role. Strong interpersonal and communication skills to interact with diverse airport travelers. Ability to operate point-of-sale (POS) systems and handle cash/card transactions accurately. Flexibility to work in shifts, including early mornings, late nights, weekends, and holidays. Basic knowledge of inventory management and stock replenishment techniques.
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GUEST RELATIONS OFFICER @ THE RESIDENCE ZANZIBAR

0 Negotiable or Not Mentioned Tanzania, Zanzibar 11 days ago theresidence.com 14 Applied 10 Pro Applied

The Residence Zanzibar is seeking a dedicated Guest Relations Officer to join our professional hospitality team. The successful candidate will be responsible for ensuring that all guests receive a high level of service and personal attention throughout their stay, from arrival to departure. This role involves managing guest inquiries, handling feedback with grace, and ensuring a seamless experience. As a Guest Relations Officer, you will work closely with other departments to maintain the highest standards of hospitality and create memorable experiences for our visitors.

Candidates must be local residents with a strong background in customer service within the luxury hotel sector. Fluency in both English and French is essential for effective communication with our diverse international clientele. Familiarity with the PMS-Opera system is a core requirement for this role to manage guest profiles and bookings efficiently. We are looking for individuals who are proactive, detail-oriented, and capable of multitasking in a fast-paced resort environment.

Key Requirements

At least 2 years of experience in a similar position. Strong communication and multitasking skills. Excellent customer service abilities. Familiar with the PMS-Opera system. Fluent in English with strong communication skills.
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RECEPTIONIST @ THE RESIDENCE ZANZIBAR

0 Negotiable or Not Mentioned Tanzania, Zanzibar 11 days ago theresidence.com 13 Applied 9 Pro Applied

The Residence Zanzibar is looking for a professional and welcoming Receptionist to be the first point of contact for our guests. This role is crucial in creating a positive first impression and providing exceptional service throughout the guest's stay. The ideal candidate will be responsible for checking guests in and out, managing room reservations, and providing detailed information about the resort's facilities and local Zanzibar attractions. You will serve as the primary link between the guests and the resort's various services.

Candidates must be fluent in English and have previous experience in a similar role within the hospitality industry. Being a local resident and having familiarity with the PMS-Opera system are essential requirements for this position. You will work in a fast-paced environment requiring excellent multitasking and interpersonal communication skills. Additional language skills are considered a distinct advantage as they help us better serve our international guests.

Key Requirements

At least 2 years of experience in a similar position. Strong communication and multitasking skills. Excellent customer service abilities. Familiar with the PMS-Opera system. Excellent interpersonal communication skills.
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PETROL STATION MANAGER @ REVEURSE

0 Negotiable or Not Mentioned Tanzania, Dar es Salaam 11 days ago reveurse.co 21 Applied 15 Pro Applied

The Petrol Station Manager will be responsible for the comprehensive oversight of daily operations at our fuel station facility. This pivotal role involves ensuring adequate fuel stock levels through diligent monitoring and coordination of timely deliveries, alongside the supervision and training of station personnel. The manager is expected to maintain strict compliance with health, safety, and environmental regulations, ensuring that all operations align with petroleum industry standards while fostering a culture of excellence in customer service.

Key duties include managing cash handling procedures, performing daily sales reconciliations, and maintaining meticulous operational and financial records. The successful candidate will implement strategic initiatives to drive sales for both fuel and non-fuel products, conduct regular facility inspections to ensure equipment integrity, and investigate any discrepancies in stock or fuel losses. This position requires a proactive leader capable of addressing customer concerns efficiently while optimizing the overall performance and profitability of the station in Dar es Salaam.

Key Requirements

Bachelor's Degree or Diploma in Business Administration, Management, Accounting, or Marketing. Minimum of three (3) years of proven experience in petrol station management or a similar petroleum retail role. Demonstrated experience in fuel inventory management and monitoring stock levels. Strong knowledge of petrol station operations and fuel handling safety procedures. Proficiency in fuel station management systems and POS software.
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