Best Talent Reach (BTR) 100 Jobs Found for "guest service"

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F&B SUPERVISOR @ ROAR CAPITAL

0 Negotiable or Not Mentioned Tanzania, Zanzibar 8 days ago roarcapital.co.tz 6 Applied 4 Pro Applied

The F&B Supervisor at Roar Capital plays a vital role in the daily success of our dining outlets in Zanzibar. You will supervise front-of-house staff, ensuring that service is efficient, professional, and friendly at all times. You will assist the manager in training new employees and maintaining high operational standards. Your responsibilities also include monitoring guest satisfaction and addressing any issues that may arise during service. By maintaining a positive work environment and lead-by-example attitude, you will help the team achieve service excellence and operational targets.

Key Requirements

Minimum of 2 years experience in a supervisory capacity within F&B. Strong operational knowledge of restaurant and bar service. Ability to lead, motivate, and train staff members. Excellent communication skills and a guest-centric attitude. Ability to resolve conflicts and handle guest feedback.
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FRONT DESK AGENT @ ROAR CAPITAL

0 Negotiable or Not Mentioned Tanzania, Zanzibar 8 days ago roarcapital.co.tz 7 Applied 5 Pro Applied

As a Front Desk Agent, you will be the face of Roar Capital, providing a warm welcome to guests arriving in Zanzibar. You will manage the entire check-in and check-out process, handle room assignments, and ensure that all guest records are accurately maintained in the system. Beyond administrative duties, you will act as a concierge, providing information about local attractions and ensuring guest needs are met promptly. Your professionalism and attention to detail will be key to maintaining the high service standards Roar Capital is known for.

Key Requirements

Previous experience in a similar role in the hotel industry. High school diploma or equivalent; hospitality degree is a plus. Strong proficiency in Property Management Systems (PMS). Exceptional customer service and interpersonal skills. Ability to handle stressful situations and guest complaints professionally.
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GUEST RELATIONS OFFICER (RUSSIAN SPEAKER) @ THE TEAM BUILDERS

0 Negotiable or Not Mentioned Tanzania 8 days ago theteambuilders.ae 9 Applied 6 Pro Applied

We are seeking a Russian-speaking Guest Relations Officer for a premier Hotel & Wellness Concept in Tanzania. The successful candidate will serve as the primary point of contact for our international guests, ensuring their stay is comfortable, seamless, and memorable. This role involves managing guest arrivals, addressing inquiries, and providing personalized recommendations while maintaining the highest level of professionalism and hospitality standards.

Fluency in both Russian and English is a strict requirement for this role to effectively communicate with our diverse clientele. The ideal candidate will have a welcoming personality and a deep understanding of luxury service. This position offers a competitive salary, accommodation, and medical benefits. If you have experience in high-end hospitality and enjoy creating exceptional guest experiences, we encourage you to apply.

Key Requirements

Fluent in both Russian and English (verbal and written) is mandatory. Mandatory prior experience in guest relations within the hotel industry. Excellent communication and interpersonal skills. Professional appearance and a warm, welcoming demeanor. Ability to handle guest complaints and issues with diplomacy and tact.
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CHARTER DIVISION MANAGER @ COASTAL AVIATION

0 Negotiable or Not Mentioned Tanzania 8 days ago coastal.co.tz 8 Applied 6 Pro Applied

Coastal Aviation is Tanzania's premier aviation company, renowned for its pioneering scheduled flying safari concept across East Africa. Established in 1987, the company has grown into a leading regional airline connecting travelers to over 40 destinations including national parks, private airstrips, and remote locations. The company maintains a modern fleet consisting of Cessna Grand Caravan C208B and Pilatus PC-12 aircraft, ensuring high safety and service standards across its regional routes. This role encompasses operations in major hubs including Dar es Salaam and Arusha, Tanzania. As the Charter Division Manager, you will lead the charter sales and operational coordination efforts to drive business growth. Key responsibilities include building and maintaining client relationships, managing corporate aviation services, and coordinating specialized flights for luxury safaris, medical evacuations, and international conservation organizations. You will be expected to work independently to reach performance targets while ensuring excellent customer service delivery across all charter operations.

Key Requirements

Bachelor’s Degree in Business Administration, Marketing, Tourism, Aviation, or a related field Proven experience in charter sales and charter operations within Tanzania Strong communication, negotiation, and relationship-building skills Ability to work independently and achieve performance targets Excellent organizational and customer service skills
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SALES EXECUTIVE (MALE) @ ABC TANZANIA

0 Negotiable or Not Mentioned Tanzania, Dar es Salaam 8 days ago abctanzania.com 11 Applied 1 Casual Applied

ABC Tanzania is seeking a dedicated and professional Sales Executive (Male) to join the team at ABC Emporio in Dar es Salaam. The ideal candidate will be responsible for driving sales within the showroom, providing exceptional customer service, and representing the brand with confidence and professionalism. This role requires a blend of retail expertise and strong interpersonal skills to effectively engage with diverse clientele and achieve established sales objectives. In addition to direct sales, the successful candidate will be expected to maintain the showroom's presentation and assist with inventory management. This includes utilizing point-of-sale systems to process transactions accurately and efficiently while ensuring that all customer inquiries are handled with the utmost care. Candidates should be prepared to work in a fast-paced environment and contribute to the overall growth of the business through proactive negotiation and closing techniques.

Key Requirements

Diploma or Degree in Sales, Marketing, Business, or related field. 1-3 years of experience in showroom sales, retail or customer service (preferred). Excellent communication and interpersonal skills. Presentable, confident, and customer-service oriented. Ability to work under pressure and meet sales targets.
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PRODUCT SPECIALIST @ HIRING SPECIAL

0 Negotiable or Not Mentioned Tanzania, Dar es Salaam 8 days ago gmail.com 8 Applied 6 Pro Applied

Hiring Special is offering an exciting opportunity for a Product Specialist to join our team in Dar es Salaam. This role is ideal for fresh graduates with a passion for marketing and product development. You will be responsible for becoming an expert on our product line, assisting in marketing campaigns, and providing technical support to the sales team and customers.

As a Product Specialist, you will play a key role in communicating the value of our products to the market. You will collect customer feedback to help improve product features and work on strategies to increase market penetration. If you are a proactive individual with strong communication skills and a desire to grow in a marketing-oriented role, this position is for you.

Key Requirements

Fresh graduates encouraged to apply; marketing experience is an advantage Good communication and organizational skills Ability to work under pressure and in a team Strong product knowledge and technical aptitude Ability to conduct product demonstrations for clients
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WHOLE SCHOOL SECRETARY @ BRAEBURN INTERNATIONAL SCHOOL ARUSHA

0 Negotiable or Not Mentioned Tanzania, Arusha 8 days ago braeburn.sc.tz 10 Applied 3 Ultra Applied

The Whole School Secretary at Braeburn International School Arusha plays a pivotal role in the daily operations of the institution. This position involves managing high-level administrative tasks, coordinating communications between various departments, and providing exceptional customer service to students, parents, and staff. The successful candidate will ensure that the school office runs smoothly, handling correspondence, scheduling, and database management with precision and professionalism.

Applicants must be highly organized individuals with a strong background in secretarial studies or office management. Working within an international school environment requires cultural sensitivity and the ability to handle a diverse range of stakeholders. The role demands proficiency in digital tools and a proactive approach to problem-solving, contributing to the overall academic excellence and organizational efficiency of the school.

Key Requirements

Diploma or Degree in Business Administration, Secretarial Studies, or Office Management. Proven experience in a secretarial or administrative role. Prior experience within an educational institution is highly advantageous. Excellent written and spoken English communication skills. Strong interpersonal and customer service skills for engaging with stakeholders.
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STATIONERY ASSISTANT @ MALAIKA FINANCE

0 Negotiable or Not Mentioned Tanzania, Muriet Arusha 9 days ago GMAIL.COM 14 Applied 1 Casual Applied

MALAIKA Finance is seeking a dedicated and highly organized Stationery Assistant to join their team in Muriet, Arusha. This role is ideal for a creative individual who possesses a strong attention to detail and is passionate about providing exceptional customer service in a professional office environment. The assistant will be responsible for managing stationery supplies and supporting administrative functions.

Key responsibilities include maintaining inventory levels, assisting with document preparation using Microsoft Office Suite, and ensuring that all creative stationery tasks are completed to a high standard. The successful candidate will work closely with the team to ensure smooth office operations and contribute to the positive brand image of MALAIKA Finance through professional interactions and efficient task management.

Key Requirements

Highly organized with the ability to prioritize tasks effectively. Exceptional attention to detail in all aspects of work. A strong passion for creativity and aesthetic presentation. Proven experience in delivering exceptional customer service. Proficiency in Microsoft Office Suite, particularly Word and Excel.
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BAR MANAGER @ GLOBAL HR - LIMITED TING SOLUTIONS

~600,000 Mentioned Tanzania, Dar es Salaam 10 days ago gmail.com 16 Applied 11 Pro Applied

The Bar Manager will be responsible for overseeing all daily operations of the bar and restaurant located in Sinza, Dar es Salaam. This leadership role involves managing and training staff, ensuring exceptional customer service, and maintaining high standards of cleanliness, safety, and operational excellence. The manager will also be tasked with handling customer complaints with professionalism and preparing detailed operational reports as required by management. The salary for this position is TZS 600,000 NET.

In addition to personnel management, the role requires meticulous oversight of stock, inventory, and product purchasing to ensure the business operates efficiently without shortages. The ideal candidate will foster a positive work environment and contribute to the professional development of the team while building a career in a high-standard hospitality setting. This position is based in the Sinza area of Dar es Salaam, Tanzania.

Key Requirements

At least 2 years of experience in bar or restaurant management. Diploma or Degree in Hotel Management, Business Administration, or a related field. Strong leadership skills with the ability to manage and motivate a team. Excellent customer service skills and experience in handling client relations. Proven ability to manage inventory and implement stock control measures.
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TELESALES/TELEMARKETING @ KABISA PHARMA

0 Negotiable or Not Mentioned Tanzania 10 days ago kabisapharma.co.tz 5 Applied 4 Pro Applied

Kabisa Pharma is looking for a motivated and results-driven Telesales/Telemarketing professional to join our expanding sales team. The successful candidate will be responsible for reaching out to potential clients, promoting our pharmaceutical products, and providing exceptional customer service to ensure client satisfaction and retention. This role requires a proactive approach to lead generation and a commitment to achieving sales targets within the healthcare sector. In this position, you will manage a high volume of outbound calls, handle customer inquiries, and provide detailed information about our products and services. You will also be expected to maintain accurate records of customer interactions and follow up on leads to close sales effectively. We are seeking an individual with a background in health sciences or marketing who possesses the communication skills necessary to represent our brand with professionalism and integrity.

Key Requirements

At least 1 year of sales or customer service experience. Certificate in Health Science or Marketing. Excellent verbal and written communication skills. Proven ability to meet and exceed sales targets. Strong persuasion and negotiation techniques.
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