Best Talent Reach (BTR) 100 Jobs Found for "guest service"

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PORTER @ UNIQUEROYALHOTELANDSUITES

0 Negotiable or Not Mentioned Tanzania 16 days ago GMAIL.COM 12 Applied 8 Pro Applied

UNIQUEROYALHOTELANDSUITEs is seeking a dedicated and energetic Porter to join our hospitality team. The successful candidate will be the first point of contact for our guests, assisting them with their luggage and ensuring they feel welcomed from the moment they arrive. This role requires a high level of physical stamina and a commitment to providing exceptional service to all visitors. In addition to luggage handling, the Porter will be responsible for maintaining the cleanliness of the lobby area and providing guests with directions or information about hotel amenities. We are looking for an individual who is hardworking, punctual, and possesses a positive attitude. The selected candidate will help create a lasting first impression for our establishment. Detailed interviews for this position are scheduled for Monday, 01 June 2026.

Key Requirements

Physically fit and able to lift and carry heavy luggage. Strong interpersonal and verbal communication skills. Professional and well-groomed appearance at all times. Willingness to work in shifts, including nights, weekends, and holidays. Basic understanding of hotel operations and safety protocols.
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LOAN OFFICER (AFISA MKOPO) @ PLATINUM CREDIT LTD

0 Negotiable or Not Mentioned Tanzania, Dar es Salaam 15 days ago gmail.com 29 Applied 20 Pro Applied

Platinum Credit Ltd is seeking energetic and motivated individuals to join their team as Loan Officers (Afisa Mkopo) in Dar es Salaam. The primary responsibility of this role is to identify potential clients, facilitate loan applications, and manage client relationships to ensure timely repayments. The compensation for this position is structured as commission-based plus additional support and performance-related bonuses, providing a high earning potential for proactive individuals. Candidates with experience in the automotive or car business will be given priority consideration. Candidates must be Tanzanian citizens with a clean criminal record and possess all necessary identification documents including a NIDA number, TIN number, and a valid bank account. The role requires a minimum of a Form Four education level. As an Afisa Mkopo, you will be at the forefront of the company's growth, helping to expand their financial services reach within the Dar es Salaam region. Maombi yote yatumwe kupitia email au WhatsApp.

Key Requirements

Minimum education level of Form Four (Kidato cha nne) certificate Must possess a valid NIDA identification number Must have an active bank account number Must possess a valid TIN number Must be a citizen of Tanzania
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RECEPTIONIST @ UNIQUEROYALHOTELANDSUITES

0 Negotiable or Not Mentioned Tanzania 16 days ago GMAIL.COM 15 Applied 11 Pro Applied

UNIQUEROYALHOTELANDSUITEs is looking for a professional and organized Receptionist to manage our front desk and serve as the face of our hotel. The ideal candidate will handle a variety of administrative and clerical tasks, including answering phones, processing check-ins and check-outs, and addressing guest inquiries. Efficiency and a friendly demeanor are essential for success in this role as you represent the brand to all incoming guests. The Receptionist must be able to multitask effectively in a fast-paced environment while maintaining a high standard of customer service. You will collaborate with other departments to ensure a seamless guest experience and handle administrative tasks such as booking management and payment processing. Interested candidates are encouraged to submit their resumes for the interview session scheduled for Monday, 01 June 2026.

Key Requirements

Proven work experience as a Receptionist or Front Office Representative. Proficiency in Microsoft Office Suite including Word and Excel. Hands-on experience with office equipment like fax machines and printers. Professional attitude and excellent personal presentation. Solid written and verbal communication skills in English.
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CUSTOMER CARE OFFICER @ LUMAC

0 Negotiable or Not Mentioned Tanzania 17 days ago outlook.com 20 Applied 14 Pro Applied

As the Customer Care Officer at Lumac, you are the vital first point of contact for our valued clients. Your role is centered on delivering exceptional service by handling inquiries via telephone, WhatsApp, and email with professionalism and efficiency. You will play a key role in the sales cycle by following up on quotations, scheduling appointments, and keeping customers informed about their project status.

Beyond basic inquiries, you will be tasked with resolving customer complaints and ensuring that all feedback is handled in a way that preserves our reputation for excellence. By maintaining meticulous customer records and supporting the sales team with administrative tasks, you will ensure a seamless experience for our clients from their first interaction to the final project delivery.

Key Requirements

Diploma or Degree in a relevant field is preferred. At least 1 year of experience in customer service or a call-center environment. Fluent in both English and Swahili (written and spoken). Strong verbal and written communication skills. Ability to handle customer inquiries via WhatsApp, email, and phone professionally.
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CUSTOMER SERVICE / CALL CENTER AGENT @ GREAT WALL TOBACCO COMPANY (T) LIMITED

0 Negotiable or Not Mentioned Tanzania, Dar es Salaam 17 days ago outlook.com 29 Applied 20 Pro Applied

Great Wall Tobacco Company (T) Limited is seeking a motivated and results-driven Customer Service / Call Center Agent to join its growing team in Tanzania. Based in Mikocheni, Dar es Salaam, the successful candidate will be responsible for supporting customers, distributors, and retailers by handling inquiries, resolving issues, coordinating orders, and maintaining excellent customer relationships. This role serves as a vital link between the company and its market, requiring a professional who can represent the brand with integrity and efficiency.

The daily duties involve answering inbound customer calls and messages, tracking orders, and coordinating logistics processes to ensure timely delivery and customer satisfaction. The agent will also be expected to maintain accurate records in CRM systems, prepare regular customer service updates, and meet specific response-time targets. This fast-paced environment requires someone who can handle complaints calmly and escalate complex issues when necessary to maintain high standards of service delivery.

Key Requirements

Female candidate aged between 25–30 years. Diploma or Bachelor’s Degree in Business Administration or a related field. Proven experience in a customer service or call center environment. Strong verbal and written communication skills in both English and Kiswahili. High level of computer literacy and proficiency in common office applications.
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RECEPTIONIST (DAY AND NIGHT SHIFTS) @ MAISHA MATAMU BOUTIQUE

0 Negotiable or Not Mentioned Tanzania, Zanzibar 18 days ago maisha-matamu.com 15 Applied 11 Pro Applied

Maisha Matamu Boutique is hiring professional Receptionists for both day and night shifts at our stunning Paje Beach location in Zanzibar. As the first point of contact for our guests, the Receptionist plays a critical role in embodying the beauty and simplicity of island life. You will be responsible for providing a warm welcome, managing check-ins and check-outs, and ensuring that guests feel a deep emotional connection to the local culture from the moment they arrive at our 19-suite oasis.

Working in a boutique environment requires a high degree of adaptability and attention to detail. You will assist guests in navigating their stay, offering insights into our locally sourced culinary experiences and curated antiques. This role is perfect for a hospitality professional who is passionate about sustainability and meaningful community support. Accommodation and meals are provided on-site in Zanzibar to ensure our team can fully immerse themselves in the Maisha Matamu experience.

Key Requirements

Bachelor degree in Hospitality Business Administration or equivalent. 3 - 5 years of experience as a Receptionist or Front Desk Agent. Excellent communication and interpersonal skills. Proficiency in using Property Management Systems (PMS) and office software. Fluency in English; knowledge of Swahili or another language is a plus.
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WAITERS / WAITRESSES @ LION KING ADVENTURES

0 Negotiable or Not Mentioned Tanzania, Arusha 18 days ago lionkingadventures.com 12 Applied 8 Pro Applied

Lion King Adventures is seeking energetic and qualified Waiters and Waitresses to join our team in providing exceptional food and beverage services. This role is central to creating a memorable dining experience for our guests through attentiveness, professionalism, and warm hospitality. You will be responsible for welcoming guests, presenting menus, and ensuring all orders are served promptly and accurately while maintaining the highest standards of cleanliness in the dining area.

In addition to guest interaction, you will work closely with our kitchen and bar staff to ensure seamless service delivery. Successful candidates will manage guest billing and transactions with precision and integrity. This position offers the opportunity to work within a luxury hospitality environment, requiring a groomed appearance and a positive, team-oriented attitude to thrive in our dynamic safari lodge settings.

Key Requirements

Certificate or Diploma in Food and Beverage Service or Hospitality Management. At least 1–2 years of experience as a waiter/waitress in a reputable restaurant or luxury lodge. Excellent communication and interpersonal skills. Fluency in English (additional foreign languages are a distinct advantage). Groomed, professional appearance with a positive, team-oriented attitude.
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HOTEL MANAGER (1 POSITION) @ SHARON HOTEL

0 Negotiable or Not Mentioned Tanzania, Kariakoo 19 days ago gmail.com 15 Applied 11 Pro Applied

Sharon Hotel, located in the vibrant area of Kariakoo, is looking for a dedicated and experienced Hotel Manager to oversee its daily operations. The successful candidate will be responsible for leading the staff, ensuring high-quality guest services, and managing the administrative and financial aspects of the hotel to maintain profitability and excellence. This role is ideal for a professional with a strong background in hospitality management and a commitment to operational efficiency.

As the Hotel Manager, you will play a crucial role in maintaining the hotel's reputation by ensuring all guest needs are met and any issues are resolved promptly. The position requires a candidate who can work in a fast-paced environment and has the leadership skills to motivate a diverse team. Applicants must submit their CVs by the deadline of May 29, 2026, to be considered for this exciting opportunity in the heart of Dar es Salaam.

Key Requirements

Completion of Form Four or Form Six education. Diploma in Business Administration or Hotel Management. Previous experience in a managerial role within the hospitality industry is highly preferred. Strong leadership and organizational capabilities. Excellent interpersonal and communication skills in both English and Swahili.
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RECEPTIONIST (1 POSITION) @ SHARON HOTEL

0 Negotiable or Not Mentioned Tanzania, Kariakoo 19 days ago gmail.com 13 Applied 9 Pro Applied

Sharon Hotel is seeking a friendly and professional Receptionist to join our front office team at our Kariakoo location. As the first point of contact for our guests, you will be responsible for welcoming visitors, handling check-ins and check-outs, and managing inquiries both in person and over the phone. The ideal candidate should have a welcoming demeanor and the ability to provide exceptional customer service to ensure a pleasant stay for all our guests.

In addition to greeting guests, the Receptionist will manage reservations, process payments, and provide information about the hotel's services and the surrounding Kariakoo area. This role requires excellent organizational skills and the ability to handle multiple tasks simultaneously. If you have a passion for hospitality and meet the educational requirements, we encourage you to apply by sending your CV to the provided email address before May 29, 2026.

Key Requirements

Completion of Form Four or Form Six education. Diploma in Hotel Management or a related field. Prior experience in customer service or a front desk role is an added advantage. Excellent verbal and written communication skills. Fluency in Swahili and English is essential.
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MARKETING AND SALES MANAGER (1 POSITION) @ RJ MOVING SERVICES COMPANY LIMITED

0 Negotiable or Not Mentioned Tanzania 20 days ago gmail.com 6 Applied 4 Pro Applied

RJ MOVING SERVICES COMPANY LIMITED is seeking a dynamic and dedicated Marketing and Sales Manager to join our trustworthy team in Tanzania. In this role, you will be responsible for developing and implementing strategic marketing initiatives to expand our market presence and drive revenue growth within the logistics and moving services industry. You will lead sales efforts by identifying new business opportunities, managing client relationships, and ensuring that our services meet the highest standards of quality and reliability. Your expertise will be crucial in building the brand's reputation and securing our position as a leader in the moving services sector. Beyond business development, you will also be responsible for preparing professional proposals and managing tender applications to secure large-scale contracts. You will collaborate with internal teams to align marketing strategies with operational capabilities, ensuring a seamless experience for our clients. This position offers an exciting opportunity to grow your career within a dynamic and supportive environment where your contributions directly impact the company's success. If you are a results-oriented professional with a passion for sales and marketing, we invite you to build your future with us.

Key Requirements

Bachelor's Degree in Marketing, Sales, Business Administration, or a related field Proven experience in the logistics or moving services industry Excellent command of English, both written and spoken Strong communication, negotiation, and interpersonal skills Ability to identify opportunities and successfully close business deals
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