Best Talent Reach (BTR) 100 Jobs Found for "guest service"

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PERSONAL ASSISTANT @ MSANDOHR SOLUTIONS

0 Negotiable or Not Mentioned Tanzania, Arusha 6 days ago msandohrsolutions.co.tz 22 Applied 15 Pro Applied

Msandohr Solutions is currently seeking a highly organized and proactive Personal Assistant to join their team in the legal services sector. Based in Arusha, this role is critical in providing high-level administrative support to ensure the efficient operation of the office and the executive team. The successful candidate will be responsible for managing calendars, coordinating meetings, and handling sensitive information with the utmost confidentiality. This position offers an excellent opportunity for a professional looking to grow within a dynamic legal environment. The role requires a blend of administrative expertise and interpersonal finesse.

Key responsibilities include preparing and editing legal documents, managing incoming correspondence, and organizing travel arrangements. The Personal Assistant will act as the first point of contact for clients and partners, requiring exceptional communication skills. Additionally, the role involves maintaining digital and physical filing systems, conducting research, and assisting with various projects as needed. The ideal candidate must demonstrate the ability to work independently while managing multiple priorities in a fast-paced setting. Candidates must submit their applications before the deadline on 24th June 2026 to be considered for this exciting opportunity in Arusha.

Key Requirements

Bachelor’s Degree in Business Administration, Office Management, or related field. Minimum of 2-year experience as a Personal Assistant or in an administrative role, preferably in the legal sector. Strong organizational and time-management skills to handle complex schedules. Excellent communication and interpersonal abilities for professional networking. Proficiency in MS Office including Word, Excel, Outlook, and PowerPoint.
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ROOM SERVICE WAITERS AND WAITRESSES @ BAWE ISLAND

0 Negotiable or Not Mentioned Tanzania, Zanzibar 7 days ago baweisland.com 8 Applied 6 Pro Applied

Bawe Island Zanzibar is looking for experienced and passionate Room Service Waiters and Waitresses to join our dedicated hospitality team. The successful candidates will be responsible for delivering food and beverages to guest rooms with the highest level of professionalism and care. You will ensure that all orders are accurate, presented beautifully, and delivered in a timely manner to maintain the luxury standards of the resort.

Candidates must be prepared to work in a high-pressure, luxury environment where guest satisfaction is the top priority. This role involves constant interaction with guests and requires a deep understanding of service etiquette and menu knowledge. You will be expected to maintain cleanliness in the room service area and follow all safety and hygiene protocols established by the resort management.

Key Requirements

Minimum of 2 years' experience as a Room Service Waiter/Waitress. Excellent communication and guest service skills. Professional appearance and positive attitude. Ability to work in a luxury hospitality environment. Knowledge of LQA (Leading Quality Assurance) standards.
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CUSTOMER SERVICE OFFICER @ MARSJSSTD

0 Negotiable or Not Mentioned Tanzania, Zanzibar 7 days ago marsjssitd.co.tz 7 Applied 5 Pro Applied

Marsjsstd Private Hospital in Zanzibar is seeking a professional, compassionate, and highly organized Customer Service Officer to join our dedicated healthcare team. This role is central to our daily operations, as the hospital serves between 300 to 400 patients and clients each day. You will be the first point of contact, responsible for welcoming and assisting patients, coordinating appointments, and handling various inquiries, complaints, and follow-ups with empathy and efficiency.

In this position, you will guide patients through registration, billing, and service procedures while maintaining accurate records and feedback to improve service standards. The successful candidate will work in a fast-paced environment, ensuring an excellent patient experience and upholding the hospital's reputation for quality care. This is a full-time position located in Zanzibar, requiring a candidate who can maintain a patient-centered approach and professional demeanor at all times.

Key Requirements

Diploma or Bachelor's Degree in Customer Service, Business Administration, or Healthcare Administration. Minimum of 2 years of experience in customer service, preferably in a hospital environment. Excellent communication and interpersonal skills to interact with diverse patients. Strong problem-solving abilities and the capacity to work under pressure. Computer literacy and familiarity with modern hospital information systems.
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CUSTOMER SERVICE MANAGER @ MARSJSSTD

0 Negotiable or Not Mentioned Tanzania, Zanzibar 7 days ago marsjssitd.co.tz 15 Applied 11 Pro Applied

A leading private hospital in Zanzibar is looking for an experienced and dynamic Customer Service Manager to lead and strengthen our patient service operations. With a high-volume patient flow of 300-400 customers daily, the manager will be responsible for overseeing the front office team and developing comprehensive customer service strategies and standards. You will be expected to monitor patient satisfaction closely and ensure that every individual receives exceptional service during their visit.

Beyond team supervision, the role involves training, mentoring, and evaluating staff to maintain high performance and service standards. You will handle escalated complaints professionally, prepare detailed reports on service trends, and work closely with hospital management to implement improvement initiatives. This leadership role is vital for fostering a positive, service-oriented culture that aligns with the hospital's values of excellence, integrity, and teamwork.

Key Requirements

Bachelor's Degree in Business Administration, Healthcare Management, or Public Relations. Minimum of 4-6 years of experience in customer service management. Proven experience within the healthcare or hospitality sectors. Strong leadership and team management skills to direct a front office team. Excellent communication, conflict resolution, and organizational abilities.
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BUSINESS DEVELOPMENT CONSULTANT @ EPICBR

0 Negotiable or Not Mentioned Tanzania, Zanzibar 7 days ago epicbr.co.tz 5 Applied 4 Pro Applied

The Business Development Consultant will play a pivotal role in driving sales growth and expansion for digital products and solutions in Zanzibar. This includes overseeing a portfolio of services such as cloud computing, cybersecurity, AI, hosting, and payment solutions. You will be tasked with monitoring market trends to identify emerging opportunities and developing strategies to capture new business within target markets. This position requires a high level of engagement with clients through meetings, presentations, and solution demonstrations. You will work closely with technical teams to ensure accurate solution positioning and support. Additionally, you will be responsible for building a robust sales pipeline, developing strategic partnerships, and preparing performance reports to ensure business objectives are met effectively.

Key Requirements

Bachelor's degree in Business, ICT, Marketing, Telecommunications, or a related field. Minimum of 3 years of experience in business development, enterprise sales, or digital solutions. Strong background in B2B sales and relationship management within the ICT or telecom sectors. Excellent knowledge of enterprise technology solutions including cloud, cybersecurity, and AI. Superior presentation, negotiation, and communication skills.
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TELESALES PERSON @ AUTOMOTIVE

0 Negotiable or Not Mentioned Tanzania, Dar es Salaam 7 days ago keewaytz.com 21 Applied 15 Pro Applied

Join our team at Automotive as a Telesales Person based in Dar es Salaam. In this role, you will be responsible for making outbound calls to both prospective and existing customers to explain our range of automotive products and services. You will act as the primary point of contact, identifying customer needs, answering questions, and recommending the most suitable solutions to ensure customer satisfaction and drive business growth.

Your daily activities will involve following up on leads, maintaining strong customer relationships, and accurately recording all sales activities in our company database or CRM system. We are looking for a goal-oriented individual who can consistently meet or exceed daily, weekly, and monthly sales targets while providing exceptional service. This is a great opportunity for a professional with 1-2 years of experience in sales and marketing to advance their career within the dynamic automotive industry.

Key Requirements

1-2 years of experience in sales and marketing or telemarketing roles. Strong communication and interpersonal skills to engage effectively with customers. Proven persuasion and negotiation abilities to drive sales and close deals. Customer service orientation with a helpful and problem-solving mindset. Proficiency in using CRM software or sales databases for recording activities.
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SALES & MARKETING MANAGER @ NYUMBANI MARKETING

0 Negotiable or Not Mentioned Tanzania 7 days ago nyumbanimarketing.com 10 Applied 7 Pro Applied

Nyumbani Marketing is currently seeking a dedicated Sales & Marketing Manager to oversee our Printing & Promotion Department. This role is central to our growth, focusing on the development and execution of sales strategies that drive orders and increase revenue. The ideal candidate will be a self-starter capable of identifying and approaching potential clients, while maintaining a high standard of professional communication throughout the sales process—from initial inquiry to final delivery and after-sales follow-up.

In this position, you will leverage digital marketing channels such as Instagram and online advertisements to generate consistent leads. Success in this role requires a deep understanding of the printing, branding, and promotional items industry, along with the ability to collaborate effectively with internal design and production teams. Your primary objective will be to ensure all client requirements are met efficiently while expanding the company’s footprint in the advertising services market.

Key Requirements

Experience or strong knowledge in printing, branding, promotional items, or advertising services. Proven ability to develop and execute sales strategies to increase orders and revenue. Strong background in identifying, approaching, and following up with potential clients. Proficient in managing client communication from inquiry to after-sales follow-up. Hands-on experience using digital marketing channels like Instagram and online ads for lead generation.
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BAKERY ATTENDANTS (15 POSITIONS) @ NNSHERA

0 Negotiable or Not Mentioned Tanzania, Dar es Salaam 7 days ago ymail.com 12 Applied 8 Pro Applied

Join our vibrant bakery team in Dar es Salaam as a Bakery Attendant, where you will help deliver excellent customer service in a fast-paced environment. We are hiring 15 energetic and presentable female attendants to welcome customers, process orders, and manage payments professionally. Your role is crucial in creating a positive atmosphere for our guests while ensuring the service area remains clean, organized, and inviting.

In addition to front-end service, you will promote our bakery products, handle customer inquiries, and support daily operations to ensure a seamless experience for every visitor. This is an excellent opportunity for young, team-oriented individuals who are passionate about hospitality and retail service. Candidates must be able to work well in a team and maintain high standards of customer care and operational efficiency throughout their shift.

Key Requirements

Female applicants only as per operational requirements. Age between 18 and 28 years. Minimum O-Level education or higher. Good communication and interpersonal skills. Energetic, presentable, and team-oriented personality.
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BARMAN (MIXOLOGY EXPERT) @ SUMMIT RETREAT

0 Negotiable or Not Mentioned Tanzania, Moshi 8 days ago africanscenicsafaris.com 8 Applied 2 Ultra Applied

Summit Retreat is looking for a creative and skilled Barman with a specialty in mixology to join our dynamic hospitality team in Moshi, Kilimanjaro. As a Mixology Expert, you will be responsible for designing and preparing a wide range of beverages, from classic drinks to unique signature cocktails that enhance our guests' dining and leisure experiences. We are looking for individuals who are passionate about their craft and dedicated to maintaining the highest standards of quality and innovation.

Your role will involve more than just mixing drinks; you will be an ambassador for Summit Retreat’s commitment to excellence. You will interact with guests, provide recommendations, and ensure that every drink served meets our exacting standards. Please note that this position is open to Tanzanian nationals only, and accommodation is not provided. Candidates should be based in or willing to relocate to the Kilimanjaro region, specifically Moshi.

Key Requirements

Exceptional mixology expertise and creativity. Passion for crafting memorable beverage experiences. Ability to create and refine signature cocktails. Proven experience in delivering outstanding guest service. Strong knowledge of spirits, wines, and local ingredients.
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FRONT OFFICE COORDINATOR (RECEPTIONIST) @ CARE & CURE MEDICAL CENTRE

0 Negotiable or Not Mentioned Tanzania, Dar es Salaam 8 days ago gmail.com 9 Applied 6 Pro Applied

Care & Cure Medical Centre is hiring a Front Office Coordinator (Receptionist) to be the first point of contact for our patients and visitors. In this role, you will represent the heart of our patient experience, greeting individuals with a smile and ensuring a smooth administrative flow from the moment they arrive. Your duties will include managing appointments, handling patient inquiries, and maintaining the reception area's professional atmosphere.

As a key member of our administrative team, you will bridge the gap between patients and medical staff, ensuring that all information is processed accurately and efficiently. We are looking for an individual who embodies our values of care and commitment. If you are organized, friendly, and ready to contribute to a positive healthcare environment at our Dar es Salaam branch, we encourage you to apply for this vital role.

Key Requirements

Certificate or Diploma in Front Office Operations, Secretarial Studies, or Hospitality. Previous experience as a receptionist or in a customer-facing role. Professional appearance and a friendly, welcoming demeanor. Excellent communication skills in both English and Swahili. Strong organizational skills and the ability to multitask efficiently.
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