Best Talent Reach (BTR) Aftersales Personnel at HANLINK MOTORS

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AFTERSALES PERSONNEL @ HANLINK MOTORS

0 Negotiable or Not Mentioned Tanzania 10 days ago hanlink.com 7 Applied 2 Ultra Applied

HANLINK MOTORS is seeking a dedicated Aftersales Personnel to manage the post-purchase lifecycle of heavy machinery, including excavators, bulldozers, cranes, and wheel loaders. The successful candidate will be responsible for coordinating maintenance services, conducting thorough machine inspections, and maintaining strong customer relationships through proactive follow-ups. This role is essential for ensuring technical solutions are delivered promptly and customer complaints are resolved efficiently.

In addition to technical coordination, the Aftersales Personnel will manage warranty claims, oversee spare parts availability, and prepare detailed service reports. You will also support machine commissioning and provide necessary training to operators to ensure equipment is used safely and effectively. This position requires a high level of technical expertise and a commitment to maintaining high standards of customer service documentation.

Key Requirements

Proven experience in aftersales services for heavy equipment such as excavators and cranes. Ability to conduct detailed machine inspections and post-delivery follow-ups. Strong technical knowledge of preventive maintenance and field service activities. Excellent skills in handling customer complaints and providing technical solutions. Experience in managing warranty claims and detailed service documentation.
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ONBOARDING CUSTOMER SERVICE AGENT @ CARTRACK

0 Negotiable or Not Mentioned Tanzania 25 days ago cartrack.co.tz 19 Applied 6 Ultra Applied

The Onboarding Customer Service Agent role is critical for ensuring a seamless start for our new customers. You will guide new clients through the initial setup process, explaining how to use our tracking software and mobile applications. Your goal is to ensure that every customer feels confident and empowered to use Cartrack’s features from day one.

This position involves high levels of interaction via phone and email, requiring a patient and helpful demeanor. You will troubleshoot initial technical hurdles, coordinate with the installation team, and gather feedback to improve the onboarding journey. By providing a warm and efficient welcome, you help set the foundation for a successful, long-term relationship between the customer and Cartrack.

Key Requirements

Prior experience in customer service or a client-facing onboarding role. Excellent communication skills with a focus on clear, instructional speaking. Patience and the ability to explain technical concepts to non-technical users. Strong organizational skills and ability to track onboarding progress for multiple clients. Proficiency in Microsoft Office and support ticket software.
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SERVICE DESK ADMINISTRATOR @ CCTZ

0 Negotiable or Not Mentioned Tanzania 1 day ago cctz.co.tz 10 Applied 7 Pro Applied

The Service Desk Administrator will be the primary point of contact for superior customer service and technical assistance, offering remote end-user support. This critical role involves managing all supported applications, infrastructure, and handling incidents, service requests, and changes efficiently. The administrator is also responsible for fostering professional relationships with both customers and end-users, working closely with the Service Delivery Manager to ensure operational excellence.
Key responsibilities include logging, managing, escalating, and diligently following up on tickets, incidents, and service requests to meet stringent SLA requirements. The role demands resolving calls, ensuring user satisfaction, and meticulously updating records within the Service Management System. Furthermore, the administrator will track purchase orders and managed service contracts, coordinating with internal teams to resolve escalated issues and queries, and maintaining high service quality standards through continuous documentation and procedure updates.

Key Requirements

Bachelor's degree in computer science, information technology, or a related field. At least 2 years of work experience in delivering IT Service Desk Administration services. ITIL (Information Technology Infrastructure Library) and/or PMP (Project Management Professional) certification is an added advantage. Excellent customer service and sales support skills. Excellent communication and interpersonal skills.
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CUSTOMER SERVICES OFFICER (CALL CENTER) (30 VACANCIES) @ VUNJABEI GROUP

0 Negotiable or Not Mentioned Tanzania 21 days ago vunjabeigroup.com 25 Applied 18 Pro Applied

Vunjabei Bet Company Limited is seeking passionate and energetic individuals to fill thirty vacancies for the role of Customer Services Officer within our Call Center department. The ideal candidates will act as the first point of contact for our customers, providing assistance and resolving issues related to our betting services. You will be responsible for delivering high-quality service, maintaining professional communication, and ensuring a positive user experience for all clients. Successful applicants will join a dynamic team in a fast-growing company. Responsibilities include handling inbound and outbound calls, assisting users with account queries, and promoting responsible gaming practices. Applicants must have a deep understanding of the betting industry and be proficient in both English and Swahili to cater to our diverse customer base. We offer a vibrant work environment and the opportunity for career growth within the Vunjabei Group.

Key Requirements

Female or Male candidates below 35 years of age. Strong knowledge and understanding of the betting industry is the number one requirement. Must be fluent in both English and Swahili. Minimum education level: Advanced Secondary Certificate, Certificate, or Diploma in any field. Excellent customer care and communication skills.
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MECHANICAL TECHNICIAN @ KIOO GLASS

0 Negotiable or Not Mentioned Tanzania, Dar es Salaam 17 days ago kiooglass.co.tz 7 Applied 1 Casual Applied

We are looking for dedicated Mechanical Technicians to join the Kioo Glass team as Trainees. This position is ideal for diploma holders who are looking to transition from academic learning to practical industrial application. You will be integrated into our maintenance department, where you will assist in the daily upkeep of mechanical systems and gain exposure to advanced manufacturing technologies used in the glass industry. Throughout the traineeship, you will be mentored by senior technicians and engineers, learning the specifics of preventive maintenance and the repair of specialized machinery. Your role will involve using various hand and power tools, monitoring machine performance, and ensuring that all mechanical components are functioning at peak efficiency. We value candidates who are eager to learn, follow instructions precisely, and contribute to a safe and productive work environment.

Key Requirements

Diploma in Mechanical Engineering or a closely related technical field. Must be a fresh graduate with a strong desire to learn industrial maintenance. Basic knowledge of hand tools, power tools, and measuring instruments. Ability to perform manual labor and work in a physically demanding environment. Strong attention to detail and accuracy in performing technical tasks.
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TECHNICIAN - 10 POSITIONS @ AFRIPORT

0 Negotiable or Not Mentioned Tanzania, Dar es Salaam 27 days ago afriport.co.tz 6 Applied 4 Pro Applied

afriport is looking for skilled Technicians to join our garment manufacturing team in Ubungo, Dar es Salaam. The successful candidates will be responsible for the maintenance, repair, and troubleshooting of various textile and garment production machinery. You will ensure that all equipment is running at peak performance to minimize downtime and maximize the factory's output.

Technicians will perform regular preventive maintenance tasks and respond quickly to any mechanical or electrical failures on the production line. This role is essential for maintaining the technical integrity of our operations and requires a proactive individual with a strong mechanical aptitude and experience in an industrial factory environment.

Key Requirements

Significant experience as a technician in a manufacturing or industrial setting. Hands-on expertise in repairing and maintaining garment production machines. Ability to diagnose electrical and mechanical faults quickly and accurately. Knowledge of preventive maintenance schedules and their implementation. Proficiency with a wide range of hand and power tools.
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TECHNICIANS (7 POSITIONS) @ CONSTRUCTION DEVELOPMENT HORIZON INVESTMENT

0 Negotiable or Not Mentioned Tanzania, Kibaha 10 days ago fehorizon.com 10 Applied 7 Pro Applied

Construction Development Horizon Investment is currently seeking seven highly skilled and dedicated Technicians to join our dynamic team in Kibaha. This role is primarily focused on the maintenance, diagnostics, and comprehensive repair of heavy-duty machinery. The ideal candidates will be responsible for ensuring that all equipment operates at peak efficiency, minimizing downtime and supporting our ongoing construction and development projects. Technicians will work full-time and are expected to perform routine preventive maintenance, identify mechanical issues, and implement effective solutions under minimal supervision. Joining our team offers an opportunity to work in a challenging yet rewarding environment where technical expertise in heavy machinery is highly valued. The successful applicants will contribute to the growth and operational excellence of Construction Development Horizon Investment.

Key Requirements

Minimum of 3 years of proven experience working with heavy-duty machines. Strong diagnostic, troubleshooting, and repair skills. Ability to work independently and under minimal supervision. Good understanding of preventive maintenance procedures. Proficiency in using specialized tools and equipment for machinery repair.
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MAINTENANCE TECHNICIAN – POULTRY FARM @ KAZIBORA.CO.TZ

0 Negotiable or Not Mentioned Tanzania, Dar es Salaam 6 days ago kazibora.co.tz 17 Applied 12 Pro Applied

As a Maintenance Technician for a Poultry Farm, you will be responsible for the upkeep of all farm facilities and automated equipment. Your primary goal is to ensure that critical systems, such as temperature control, automated feeding, and watering lines, are functioning perfectly to safeguard the health of the livestock. This involves both scheduled servicing and emergency repairs in a rural or semi-rural farm setting.

You will also handle general infrastructure repairs, including electrical wiring, plumbing, and basic construction work around the farm. Efficiency and responsiveness are key, as equipment failures can have immediate impacts on production. You will maintain a detailed log of all repairs and inventory of spare parts, ensuring that the farm is always prepared for technical challenges.

Key Requirements

Diploma or Certificate in Mechanical or Electrical Engineering. Minimum 2 years of experience in farm or industrial maintenance. Ability to troubleshoot and repair automated feeding and ventilation systems. Basic skills in plumbing, welding, and carpentry. Knowledge of electrical safety and power distribution.
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FACILITIES MANAGER (HOSPITALITY INDUSTRY) @ AXIA TANZANIA

0 Negotiable or Not Mentioned Tanzania 5 days ago axia.co.tz 6 Applied 4 Pro Applied

Axia Tanzania is seeking an experienced Facilities Manager for the Hospitality Industry. This position is responsible for overseeing the maintenance, safety, and operational efficiency of all facilities.

Candidates should have a Bachelor’s Degree/Diploma in a relevant field and 2-8 years of relevant working experience. Strong technical expertise and professional competence in facilities management are required. Excellent communication, analytical, and problem-solving skills are essential for this role.

Key Requirements

Bachelor’s Degree/Diploma in a relevant field 2–8 years of relevant working experience Strong technical expertise and professional competence in facilities management Excellent communication skills Analytical skills
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HARDWARE ELECTRONICS TECHNICIAN (TECHNOLOGY INDUSTRY) @ AXIA TANZANIA

0 Negotiable or Not Mentioned Tanzania 5 days ago axia.co.tz 15 Applied 11 Pro Applied

Axia Tanzania is looking for a skilled Hardware Electronics Technician to join the Technology Industry. This role involves the installation, maintenance, and repair of hardware and electronic systems.

Key requirements include a Bachelor’s Degree/Diploma in a relevant field, along with 2-8 years of relevant working experience. The ideal candidate must possess strong technical expertise and professional competence in hardware and electronics. Excellent communication, analytical, and problem-solving skills are essential.

Key Requirements

Bachelor’s Degree/Diploma in a relevant field 2–8 years of relevant working experience Strong technical expertise and professional competence in hardware and electronics Excellent communication skills Analytical skills
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