0 Negotiable or Not Mentioned
Tanzania, Zanzibar
5 days ago
infinitydevelopments.ae
290 Views
Infinity Developments is looking for a qualified Site Foreman to oversee daily operations on their building projects in Zanzibar. The role focuses on supervising a wide range of finishing trades, including decorative painting, wall rendering, and surface preparations. You will manage the layout and installation of various finishing materials, ensuring that all work aligns with architectural drawings and the highest quality standards. This role is essential for maintaining the momentum of finishing schedules in coordination with other site departments.
The Site Foreman is also responsible for the technical oversight of structural elements such as reinforcement placement and formwork accuracy. You will lead teams of 10 to 30 workers, providing guidance and ensuring safety protocols are followed on-site. By coordinating with the Site Engineer for survey checks and managing the availability of materials and equipment, you will ensure that the day's tasks are completed efficiently. This position is based in Zanzibar, Unguja, and offers the opportunity to work on high-profile developments within a professional environment.
Key Requirements
Trade certification in finishing trades or general construction.
Minimum 5 years of finishing or fit-out experience on building projects.
Proven experience supervising gangs of 10–30 workers.
Expert knowledge of finishing materials, methods, and quality standards.
Ability to read architectural drawings and finish schedules accurately.
Strong organisational and time management skills.
A good eye for detail and aesthetic quality control.
Experience supervising concrete casting, mixing, and pouring.
Knowledge of formwork assembly and stripping procedures.
Capability to coordinate with Site Engineers on survey points and level checks.
0 Negotiable or Not Mentioned
Tanzania, Dar es Salaam
13 days ago
strategis.co.tz
1339 Views
Strategis Insurance Tanzania Limited is seeking a dedicated and experienced Customer Service Manager to join the Customer Service and Business Retention division in Dar es Salaam. The successful candidate will be responsible for leading and developing the customer service team to deliver exceptional customer experiences. This pivotal role involves overseeing daily service operations, setting high-performance standards, and resolving escalated issues to ensure the highest levels of service delivery.
The Customer Service Manager will focus on driving continuous improvement initiatives to enhance customer satisfaction, loyalty, and retention. As an equal-opportunity employer, we encourage all qualified individuals, including persons with disabilities, to apply. The role is based at our office in Dar es Salaam, Tanzania, and requires a proactive leader capable of maintaining the company's reputation for excellence in the insurance sector.
Key Requirements
Advanced Diploma or Bachelor Degree in Insurance, Marketing, or Business Administration.
Minimum of 3-5 years' experience in the Insurance or Financial Sector.
Minimum 2 years of Supervisory or Management experience is an added advantage.
Proficiency in Computer Skills including Excel, PowerPoint, Word, and Outlook.
Proven Customer Service Skills and ability to handle customer inquiries effectively.
Ability to provide names and contact details of three official referees.
Submission of a professionally prepared CV and supporting documents.
Capability to lead and develop a customer service team to deliver exceptional experiences.
Skills in resolving escalated customer issues and driving continuous improvement.
Strong focus on enhancing customer satisfaction, loyalty, and business retention.
0 Negotiable or Not Mentioned
Tanzania
24 days ago
led.co.tz
367 Views
The Personnel in Sales and Marketing role at led focuses on expanding the company's market presence and driving revenue through strategic client engagement. You will be responsible for identifying potential leads, conducting market research, and presenting the company’s product value propositions to diverse audiences. This role requires a blend of creative marketing thinking and disciplined sales execution to meet and exceed monthly targets.
In
0 Negotiable or Not Mentioned
Tanzania, Mwanza
27 days ago
ngembamining.com
387 Views
Ngemba Mining is seeking a dedicated and result-oriented Marketing Officer to join our team at the Mwanza Branch. The successful candidate will be responsible for promoting the company's services, managing client relationships, and driving sales growth within the mineral market sector. You will be expected to represent the company professionally and contribute to the overall marketing strategy while maintaining high standards of integrity and per
0 Negotiable or Not Mentioned
Tanzania
25 days ago
oratobaccoafrica.com
373 Views
ORA Tobacco Africa is looking for detail-oriented Leaf Checkers to join our agricultural team in Tanzania. This role involves inspecting tobacco leaves to ensure they meet our high quality and processing standards. You will be an essential part of the value chain, ensuring that only the best products move forward in our production cycle.
Candidates should have a background in agriculture or quality inspection, specifically within the tobacco ind
0 Negotiable or Not Mentioned
Tanzania, Morogoro
21 days ago
hrworld.co.tz
1660 Views
HR World Ltd, on behalf of their client in the logistics industry, is seeking a dedicated and experienced Accountant - CPA to oversee financial operations in Morogoro. The successful candidate will be responsible for maintaining precise financial records, ensuring strict compliance with accounting standards and tax regulations, and supporting the overall financial efficiency of the organization. This role is central to the company's fiscal health
0 Negotiable or Not Mentioned
Tanzania, Dar es Salaam
31 days ago
laisontech.com
412 Views
LAISON is currently seeking a dynamic and highly motivated Technical Support Engineer to join our team in Dar es Salaam, Tanzania. This role is fundamental to our expansion in East Africa, as you will be responsible for delivering professional product demonstrations and training for customers on the installation, operation, and maintenance of our advanced smart water meter systems. You will play a key role in the end-to-end deployment of smart ut
~500,000 Mentioned
Tanzania, Dar es Salaam
31 days ago
grande.co.tz
411 Views
Recruitment Grande is looking for a skilled professional to fill the dual role of Electrician and Electronics Engineer based in Dar es Salaam. The successful candidate will be responsible for identifying and resolving various electrical and electronic challenges within the company while simultaneously managing and supporting sales activities. This position requires a unique blend of technical hands-on ability and commercial awareness to drive com
0 Negotiable or Not Mentioned
Tanzania
27 days ago
epattoneys.co.tz
387 Views
EP & ASSOCIATES ATTORNEYS is seeking a professional and disciplined Receptionist to join our law office team. The successful candidate will serve as the primary point of contact for our firm, responsible for receiving and assisting clients and visitors with high levels of professionalism. Core duties involve answering phone calls and managing email correspondence courteously while maintaining accurate office appointments and schedules to ensure e
0 Negotiable or Not Mentioned
Tanzania
25 days ago
epattorneys.co.tz
368 Views
EP & ASSOCIATES ATTORNEYS is seeking a professional and disciplined Receptionist to join our law office. The successful candidate will be the first point of contact for our clients, requiring a high level of professionalism and excellent communication skills in both English and Kiswahili. You will be responsible for receiving visitors, managing phone calls, and ensuring a smooth flow of communication within the office environment while maintainin
0 Negotiable or Not Mentioned
Tanzania, Arusha
7 days ago
atoz.co.tz
685 Views
atoz Polyfoam Company Limited, a prominent leader in the Plastic and PET bottles industry based in Arusha, is seeking a highly skilled Production Incharge to oversee its manufacturing operations. The successful candidate will be responsible for managing production schedules, ensuring high-quality output from injection and PET machines, and leading a team to meet daily targets. This role is vital for maintaining the efficiency and safety of the factory floor in a fast-paced industrial environment.
Candidates must demonstrate strong technical leadership and a deep understanding of mechanical processes within the plastic manufacturing sector. This position is based entirely in Arusha, offering a stable career path for an experienced professional looking to contribute to a growing company. Applicants should be prepared to manage resources effectively while maintaining strict adherence to industrial standards and timelines.
Key Requirements
Proven experience working with Injection and PET machines.
A minimum of a Diploma in Mechanical Engineering from a recognized institution.
Vocational Training Education with at least 4 years of relevant work experience.
Strong leadership skills to manage a production team effectively.
Deep understanding of safety protocols in a plastic manufacturing environment.
Ability to troubleshoot mechanical issues on the production line.
Excellent communication skills for coordinating with the HR and management teams.
Proficiency in monitoring production metrics and quality standards.
Commitment to working full-time on-site in Arusha.
A proactive approach to optimizing manufacturing processes.
0 Negotiable or Not Mentioned
Tanzania, Dar es Salaam
9 days ago
maktech.co.tz
776 Views
Maktech is seeking a results-driven Project Manager for Fiber Operations within the Telecommunications industry. The successful candidate will work under the directions of the Operations & Maintenance COO to coordinate and prepare comprehensive maintenance activity plans and operational budgets. Key responsibilities include leading the performance management process to accurately measure and evaluate the progress of all assigned maintenance activities, ensuring high standards of service delivery.
In addition to operational oversight, the Project Manager will provide a strong day-to-day leadership presence for all Site Engineers under their supervision. This involves fostering an open-door policy, providing coaching and mentoring, and encouraging creativity and innovation within the team. The role requires a high degree of flexibility, as the manager is expected to be reachable at all times and available for frequent consultation and travel to various site locations to ensure operational excellence.
Key Requirements
Five or more years’ experience with a well-established Telecommunication Company.
Proven Supervision Skills to manage and direct technical teams effectively.
Expertise in Coaching and Mentoring Techniques to develop junior staff.
Ability to encourage Creativity and Innovation in maintenance solutions.
Excellent Interpersonal Skills for effective stakeholder communication.
Fluency in both English and Swahili languages.
Strong working ethics and a high level of professional integrity.
Ready to work under pressure and the ability to tolerate high-stress environments.
Highly computer literate with proficiency in management software.
Must be able to lead diverse teams and foster a collaborative environment.
Must have strong management skills and experience in budget preparation.
Valid driver’s license and the ability to travel to various work locations.
Must be reachable at all times via cell phone for operational emergencies.
Flexibility to be consulted anytime and frequently as per operational needs.
0 Negotiable or Not Mentioned
Tanzania
25 days ago
camusat.com
2800 Views
Camusat Tanzania Ltd, an international group specializing in the telecommunications industry, is seeking a qualified Procurement Manager to join their team. The primary focus of this position is to develop and implement comprehensive strategies for the procurement, storage, and distribution of goods and services while maintaining optimal stock levels across the organization. The successful candidate will oversee a team of purchasing agents and wo
0 Negotiable or Not Mentioned
Tanzania, Dar es Salaam
4 days ago
coolblue.co.tz
752 Views
Cool Blue is currently seeking a dedicated individual to join our operations in Dar es Salaam as a Procurement and Logistics Officer. The successful candidate will play a pivotal role in managing our supply chain, ensuring that all procurement activities are conducted efficiently and in accordance with company standards. You will be tasked with sourcing materials, negotiating with vendors, and overseeing the delivery and storage of goods.
Applicants must hold a Diploma or Degree in Procurement and Chain Management or Logistics. We are looking for a candidate who is detail-oriented and possesses strong analytical skills to help optimize our logistics network. This role involves close coordination with various internal teams to maintain inventory accuracy and support the company's growth in the Tanzanian market.
Key Requirements
Diploma or Degree in Procurement and Chain Management or Logistics.
Strong understanding of logistics and supply chain management principles.
Proficiency in data analysis and inventory control.
Experience with procurement software or ERP systems.
Effective negotiation skills for dealing with suppliers.
Ability to work effectively in a team environment.
Strong organizational and time-management skills.
Fluency in Swahili and professional proficiency in English.
Knowledge of ethical sourcing and compliance standards.
Competency in Microsoft Excel for reporting and tracking.
0 Negotiable or Not Mentioned
Tanzania, Various Regions
48 days ago
panafricantalenthub.com
509 Views
Pan African Talent Hub is looking for experienced Aftermarket Sales Leads to join its Social Enterprise sector in Tanzania. This role involves leading sales initiatives and managing customer relationships to ensure long-term sustainability and impact within the community-based programs. The position is essential for driving business growth and ensuring that aftermarket services align with the overall mission of the enterprise.
The ideal candidat
0 Negotiable or Not Mentioned
Tanzania
51 days ago
unionbaygroup.co.tz
526 Views
Union Bay Group is seeking energetic and motivated Call Center Sales Agents to join our dynamic team. This role is ideal for junior professionals looking to kickstart their career in sales and customer engagement. As a Call Center Sales Agent, you will be responsible for reaching out to potential customers, presenting our services, and closing sales deals effectively. You will work in a fast-paced environment where your communication skills and a
0 Negotiable or Not Mentioned
Tanzania
28 days ago
gmail.com
393 Views
The Planning Officer will be responsible for coordinating production schedules and managing inventory levels within a fast-paced manufacturing environment. This role requires a professional who can effectively utilize SAP software to optimize resource allocation and ensure that production targets are met efficiently while minimizing waste. You will work closely with the procurement and production teams to streamline workflows and improve overall
0 Negotiable or Not Mentioned
Tanzania, Dar es Salaam
48 days ago
onfonmicrofinance.co.tz
510 Views
As a Call Center Agent at Onfon Microfinance in Dar es Salaam, Tanzania, you will serve as a vital link between the company and its clients. Your primary focus will be delivering top-tier customer service through various communication channels, primarily phone interactions. You will be responsible for managing inbound inquiries, addressing customer concerns with professionalism, and providing accurate information regarding microfinance products a
0 Negotiable or Not Mentioned
Tanzania, Dar es Salaam
29 days ago
hrworld.co.tz
396 Views
HR World Limited is currently recruiting a Line / Packing Manager to lead the PET line packaging operations at their client's facility in Dar es Salaam. The primary objective of this role is to manage daily operations to reach production volume targets, enhance equipment efficiency, and significantly reduce downtime through strategic initiatives. The manager will be responsible for overseeing a high-volume FMCG production line, ensuring that all
0 Negotiable or Not Mentioned
Tanzania, Dar es Salaam
4 days ago
360hrsolution.co.tz
705 Views
Our client in the manufacturing industry is seeking a highly skilled and experienced Procurement & Inventory Supervisor to join their dynamic team in Dar es Salaam. The successful candidate will be responsible for overseeing the entire procurement lifecycle, from sourcing and vendor selection to stock control and distribution. You will play a critical role in ensuring that the supply chain operates efficiently and that inventory levels are optimized to meet production demands without excess waste. As a Procurement & Inventory Supervisor, you will coordinate closely with suppliers to negotiate contracts and ensure timely delivery of high-quality materials. You will also be tasked with managing inventory records, performing regular audits, and implementing best practices for warehouse management. This role requires a strategic thinker with a manufacturing background who can navigate complex supply chain challenges while maintaining strong relationships with internal and external stakeholders.
Key Requirements
Experience in procurement & inventory management
Strong knowledge of supply chain processes
Manufacturing background preferred
Proficiency in ERP or inventory management software
Strong negotiation and supplier management skills
Ability to conduct market research and cost analysis
Excellent record-keeping and organizational skills
Knowledge of local and international trade regulations
Strong analytical and problem-solving abilities
Bachelor's degree in Supply Chain Management, Logistics, or related field
0 Negotiable or Not Mentioned
Tanzania
9 days ago
gmail.com
1026 Views
AB FINISH COMPANY LTD is seeking a dedicated and disciplined individual to join our team as a Debt Collector. This role is critical for maintaining the company's financial health by ensuring the timely collection of outstanding debts from various clients. The successful candidate will be responsible for communicating effectively with customers, negotiating payment plans, and maintaining professional relationships while adhering to legal standards and ethical practices.
The ideal candidate must be ready to start work within five days of this announcement and must demonstrate a high level of integrity. Key responsibilities include preparing and submitting detailed daily and weekly collection reports to management to track progress and identify potential issues. We are looking for someone with a proven track record in debt recovery who can operate under pressure and meet strict deadlines. Only qualified candidates with the requisite experience will be considered for this position.
Key Requirements
Proven experience in debt collection is a MUST
Strong communication and negotiation skills
High level of honesty and discipline
Ready to start work within 5 days from the date of this announcement
Ability to handle difficult conversations and conflict resolution professionally
Proficiency in basic computer applications such as Excel and Word
Strong organizational and time-management skills
Analytical skills for assessing debtor financial status and repayment ability
High school diploma or degree in finance, business, or a related field
Familiarity with local laws and regulations regarding debt collection practices
~250,000 Mentioned
Tanzania, Dar es Salaam
7 days ago
gmail.com
1221 Views
Aluja Microfinance Limited is looking for a qualified and motivated Admin and Loan Officer Intern to support their operations in Ubungo External, Dar es Salaam. This is a full-time internship position lasting for six months, designed to provide the successful candidate with hands-on experience in the microfinance sector. The role involves managing administrative tasks and assisting with loan processing, ensuring that the company's workflows remain efficient and organized. Monthly Allowance: TZS 250,000.
The selected intern will be expected to demonstrate commitment and professionalism throughout the duration of the program. They will work closely with the loan department to evaluate applications, maintain accurate records, and communicate effectively with clients. This opportunity offers a monthly allowance of TZS 250,000 and is an excellent starting point for someone looking to build a career in finance or administration within a fast-growing institution. The role is based in Ubungo External and requires a dedicated individual ready to learn the core aspects of the microfinance business.
Key Requirements
Female candidates only
Age between 22-26 years
Strong communication and organizational skills
Basic understanding of administrative and loan processes
Must be committed and ready to work full-time
Prior experience working with a microfinance institution is an added advantage
Proficiency in basic computer applications like Microsoft Word and Excel
Ability to maintain high levels of confidentiality regarding client records
Strong interpersonal skills for client interaction
Ability to work effectively under supervision and meet deadlines
0 Negotiable or Not Mentioned
Tanzania, Upcountry
9 days ago
uhr.co.in
1336 Views
A reputable Bonded Warehouse for Agriculture Commodities is seeking an experienced Warehouse Manager to oversee end-to-end operations at their upcountry facility in Tanzania. The successful candidate will be responsible for the strategic management of the warehouse, ensuring efficient handling of agricultural products from intake to distribution. This role is critical for maintaining the integrity and quality of various crop commodities throughout the storage lifecycle.
Key responsibilities include managing stock intake, implementing rigorous quality control measures, and maintaining accurate inventory systems. The manager will also be tasked with coordinating activities with satellite collection centers to streamline the supply chain process. Candidates should possess a strong background in agricultural warehousing and demonstrate the ability to lead a diverse team in a fast-paced environment.
Key Requirements
Graduate degree in Logistics, Supply Chain, Agri-Business, or a related field.
Must have 5-8 years of professional experience in agricultural warehouse operations.
Proven experience in overseeing end-to-end operations of a bonded warehouse.
Strong expertise in managing stock intake and comprehensive quality control processes.
Proficiency in using advanced inventory systems and digital record-keeping.
Demonstrated ability to coordinate effectively with satellite collection centers.
Extensive knowledge of agricultural crop varieties and preservation standards.
Excellent leadership skills with experience managing large operational teams.
Strong analytical skills for inventory reporting and capacity planning.
Proficiency in Microsoft Office Suite, particularly Excel, and warehouse management software (WMS).
0 Negotiable or Not Mentioned
Tanzania, Upcountry
13 days ago
uhr.co.in
708 Views
A reputable Bonded Warehouse specializing in Agricultural Commodities is actively seeking a professional Warehouse Manager to lead their operations in Tanzania's upcountry areas. This position is critical for ensuring the smooth functioning of the entire supply chain, from the moment goods arrive at the warehouse to their final distribution or export. The manager will be responsible for overseeing a diverse team and maintaining the highest standa
0 Negotiable or Not Mentioned
Tanzania, Dar es Salaam
9 days ago
camco.cn
870 Views
CAMCO Equipment Tanzania is seeking a highly motivated and experienced Sales Manager specializing in forklifts to join our dynamic team in Dar es Salaam. The successful candidate will be responsible for driving sales growth, managing client relationships, and expanding our market presence in the forklift industry. This role requires a strategic thinker with a strong background in either engineering or business and a proven track record in the automotive or industrial equipment sector. As a Sales Manager, you will oversee the sales lifecycle, from lead generation to closing deals and providing after-sales support. You will work closely with the regional team to develop effective sales strategies, monitor market trends, and ensure customer satisfaction. The deadline for applications is 14 April 2026. Join CAMCO and contribute to the growth of a leading equipment provider in Tanzania.
Key Requirements
5+ years sales experience
Engineering/Business background
Forklift/automotive experience is a plus
Proven track record of achieving sales targets
Excellent communication and negotiation skills
Ability to lead and manage a sales team effectively
Deep understanding of the Tanzanian forklift market
Proficiency in Microsoft Office and CRM software
Strong analytical and problem-solving abilities
Valid driver's license and willingness to travel locally
0 Negotiable or Not Mentioned
Tanzania
9 days ago
careeroptionsafricagroup.com
745 Views
Career Options Africa Group is seeking a highly experienced and strategic Sales Manager specializing in Textile Chemicals and Silicone for their Tanzania operations. The successful candidate will be responsible for working out a comprehensive international sales plan and setting quotas that align perfectly with the company's annual operating plans. This role involves high-level strategic planning and execution to ensure the business remains competitive in a dynamic global market.
In addition to planning, the Sales Manager will be tasked with managing the performance of individual personnel and dedicated teams to achieve collective goals. You will actively analyze global market trends to efficiently tackle industry challenges and utilize new opportunities. A key part of the role involves maintaining price margins to deliver on specific profitability targets, ensuring the long-term financial health of the chemical division. The company is offering a competitive salary commensurate with experience and qualifications.
Key Requirements
Bachelor's degree in Chemistry or Bachelor of Technology in Chemical Engineering.
Minimum of 10 years of experience in a similar role within the chemical industry.
Masters in Chemistry or Chemical Engineering is highly preferred as an added advantage.
Proven ability to develop and execute international sales plans and quotas.
Strong experience in managing performance for individual staff and sales teams.
In-depth knowledge of textile chemicals and silicone product applications.
Advanced skills in analyzing global market trends to identify opportunities.
Demonstrated success in maintaining price margins and hitting profitability targets.
Strong leadership and interpersonal skills to guide a dedicated sales force.
Excellent communication and negotiation skills for high-level business interactions.
0 Negotiable or Not Mentioned
Tanzania
13 days ago
karmaasolutions.com
267 Views
We are looking for a dynamic and results-oriented Area Sales Manager to lead our sales initiatives for an FMCG and Beverage Plant in Tanzania. The primary focus of this role is to expand market share, manage distribution networks, and drive revenue growth within the region. You will be expected to develop strategic sales plans, monitor market trends, and build strong relationships with key retailers and wholesalers to ensure product visibility an
0 Negotiable or Not Mentioned
Tanzania, Sinza & Makumbusho
15 days ago
doublehcosmetics.co.tz
1397 Views
Double H Cosmetics is looking for a dynamic and energetic Customer Service Representative (CSR) to join our team. The successful candidate will be responsible for managing sales both in-store and online, particularly through engaging TikTok live sessions. You will be at the forefront of our customer interactions, ensuring that every shopper has a positive experience and receives expert advice on our beauty products. This role requires a balance o
0 Negotiable or Not Mentioned
Tanzania, Dar es Salaam
6 days ago
dare.diplo.de
725 Views
The Embassy of the Federal Republic of Germany in Dar es Salaam is seeking a competent and reliable Maintenance Worker to join their team starting in mid-2026. This role involves the general maintenance of the Embassy and official residences, performing small repairs, and overseeing outsourced service providers. The successful candidate will be responsible for assigning and supervising external contractors, ensuring that all building measures are executed efficiently and up to standard.
Beyond technical tasks, the Maintenance Worker will assist with administrative duties such as the acquisition of office materials, record keeping, and running errands. The role requires a candidate who is physically capable of lifting objects and working outdoors while maintaining a professional and helpful demeanor. Candidates will benefit from a welcoming team environment, health care benefits, and compensation for overtime work. The position involves working within the Umoja House located on Mirambo Street in Dar es Salaam.
Key Requirements
Completed school education
At least 5 years of relevant work experience in maintenance or skilled trades
Relevant vocational training in building services, preferably as a qualified electrician
Valid driving license (Class B) with several years of active driving experience
Basic IT knowledge and proficiency with computer systems
Very good command of English (both writing and speaking)
Fluency in Kiswahili (both writing and speaking)
Valid residence and work permit for the United Republic of Tanzania for non-citizens
Physical capacity for carrying and lifting objects and performing outdoor tasks
Strong ability to work in a team with a courteous and helpful manner
0 Negotiable or Not Mentioned
Tanzania, Dar es Salaam
9 days ago
gmail.com
1203 Views
Emmlyne Limited is actively seeking six dedicated individuals to join their team as Customer Support Officers on behalf of a leading microfinance institution in Dar es Salaam. This role is pivotal in providing frontline support to clients, ensuring that every interaction reflects the institution's commitment to excellence and professional financial service delivery. Candidates will be responsible for a wide range of activities, from managing initial client inquiries to facilitating complex loan applications and ensuring high levels of customer satisfaction while promoting the institution's financial products and services.
In addition to direct client interaction, the successful candidates will play a key role in promoting financial literacy among customers, educating them on loan terms, and encouraging responsible borrowing habits. The position offers a dynamic work environment where officers will handle both digital and physical transactions, including deposits and withdrawals. Employees will benefit from a supportive culture that provides medical cover, daily meals, and digital connectivity resources, fostering both personal and professional growth within the microfinance sector. The role also involves maintaining accurate documentation and ensuring full compliance with internal policies and regulatory requirements.
Key Requirements
Diploma in Business Administration, Finance, Banking, or a related field.
Previous experience in customer service, preferably in banking or microfinance.
Strong communication and interpersonal skills.
Basic knowledge of financial products and services.
Proficiency in MS Office applications.
Ability to attend to walk-in clients, phone calls, and digital inquiries professionally.
Skills in guiding customers through loan application and repayment processes.
Capability to handle and resolve customer complaints efficiently and escalate when necessary.
Competency in assisting with deposits, withdrawals, and loan repayments.
Commitment to ensuring compliance with internal policies and regulatory requirements.
Ability to maintain accurate customer records and documentation.
Ability to educate clients on financial literacy and responsible borrowing habits.