CUSTOMER CARE & ADMINISTRATIVE OFFICER @ MILAN FIBER
Milan Fiber is seeking a proactive and detail-oriented Customer Care & Administrative Officer to join our dynamic team. This multifaceted role involves acting as the primary point of contact for our valued clients while simultaneously managing essential internal administrative operations. The successful candidate will handle inquiries, resolve complaints, and maintain meticulous records of all client interactions to ensure a high level of service excellence.
In addition to client-facing duties, the officer will be responsible for coordinating office activities, performing data entry, and supporting the daily workflow of the administrative department. This position requires an individual who can balance multiple priorities with ease, demonstrating both professional communication skills and a strong commitment to organizational efficiency. If you are a problem-solver with a passion for customer satisfaction and administrative excellence, we encourage you to apply.
In addition to client-facing duties, the officer will be responsible for coordinating office activities, performing data entry, and supporting the daily workflow of the administrative department. This position requires an individual who can balance multiple priorities with ease, demonstrating both professional communication skills and a strong commitment to organizational efficiency. If you are a problem-solver with a passion for customer satisfaction and administrative excellence, we encourage you to apply.
Key Requirements
At least 2 years of experience in a customer care role.
At least 2 years of experience in an administrative role.
Excellent verbal and written communication skills.
Strong command of professional English language.
Proven strong interpersonal and organizational skills.
High level of attention to detail in task execution.
Energetic and customer-focused personal attributes.
Ability to multitask and prioritize effectively in a fast-paced environment.
Strong problem-solving abilities especially under pressure.
Proficiency in basic office software and data entry tasks.