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CUSTOMER SUPPORT OFFICER @ TOP TALENTED RECRUITS

0 Negotiable or Not Mentioned Tanzania, Dar es Salaam 49 days ago toptalentedrecruits.co.tz 14 Applied 10 Pro Applied

Top Talented Recruits is seeking a dedicated Customer Support Officer to join a vibrant team in the Telecommunications industry. Based in Dar es Salaam, the successful candidate will serve as a vital link between the company and its customers, providing exceptional service and technical assistance. You will be responsible for addressing inquiries regarding mobile and internet services, ensuring that every client interaction reflects the high standards of the organization.

In this role, you will utilize CRM systems to manage customer records and track issue resolution progress. The position requires a candidate who can communicate fluently in both English and Kiswahili, handle high-pressure situations with professionalism, and work collaboratively with internal departments to solve complex technical problems. This is an excellent opportunity for a service-oriented professional to advance their career in a fast-paced and growing industry.

Key Requirements

Diploma or Higher Diploma in Customer Service, Business Administration, IT, or related field. 2+ years of experience in customer service or client-facing roles. Telecommunications industry experience is considered a significant advantage. Strong understanding of mobile and internet services and technology. Excellent verbal and written communication skills in English and Kiswahili.
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CALL CENTER AGENT - TELECOMMUNICATIONS (20 POSITIONS) @ SOKO HURU CUSTOMER CARE

~850,000 Mentioned Tanzania, Dar es Salaam 41 days ago gmail.com 13 Applied 9 Pro Applied

Soko Huru Customer Care is looking for 20 energetic and professional individuals to fill the role of Call Center Agents in the Telecommunications sector. Based in Posta, Dar es Salaam, these positions involve handling a high volume of inbound and outbound calls to provide top-tier support for telecommunication products and services. The role offers a monthly take-home salary of 850,000 TZS. Agents will be responsible for resolving customer inquiries, addressing billing discrepancies, and providing technical troubleshooting while ensuring all customer interactions are accurately recorded in the database. In addition to customer support, employees are expected to meet performance targets and follow up on potential leads to support business growth. Candidates must be prepared to work in a rotating shift environment and should be ready to start immediately. This is a great opportunity to join a fast-paced team and develop a career in professional customer relations.

Key Requirements

Fluent in English & Swahili (spoken and written) Patient, polite, and customer-focused attitude Basic computer skills (CRM systems, MS Office) Diploma or Degree in any field (added advantage) Ability to work in shifts
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CASHIER / RECEPTIONIST @ ACM LIMITED

~400,000 Mentioned Tanzania 56 days ago acmlimited.co.tz 12 Applied 8 Pro Applied

acm limited is looking for a vibrant and professional individual to join our team as a Cashier / Receptionist. The role is based in a pub environment and requires the candidate to manage the front desk while overseeing cash transactions during the night shift. We are looking for someone who can maintain a welcoming atmosphere for our customers while ensuring all financial activities are handled with the utmost accuracy and integrity. The salary for this position is TZS 400,000 per month.

The successful candidate will be responsible for greeting guests, managing bookings, and processing payments using basic computer software. Since this is a night shift role, the applicant must be comfortable working late hours and staying active throughout the shift. This is a great opportunity for a customer-friendly individual to work in a pleasant environment with a supportive team. Interested candidates are encouraged to send their CVs before the deadline of 26 April 2026.

Key Requirements

Must be smart and maintain a presentable professional appearance. Excellent communication skills to interact effectively with diverse customers. Basic computer knowledge for processing transactions and record keeping. Previous experience in a cashier or receptionist role is highly preferred. Complete readiness and availability to work the night shift regularly.
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TECHNICAL SUPPORT REPRESENTATIVES @ WANANCHI GROUP TANZANIA

0 Negotiable or Not Mentioned Tanzania 37 days ago simbanet.co.tz 6 Applied 4 Pro Applied

Wananchi Group Tanzania is looking for Technical Support Representatives to join our Technical Team. In this role, you will be the first point of contact for customers experiencing technical difficulties with our services. Your goal will be to provide efficient and effective solutions, ensuring high levels of customer satisfaction and minimal service downtime.

Candidates should possess a strong technical background and excellent communication skills. You will be responsible for diagnosing network issues, guiding users through troubleshooting steps, and escalating complex problems to higher-level support teams. This is an exciting opportunity for tech-savvy individuals who enjoy helping others and want to work in the fast-paced telecommunications industry.

Key Requirements

Bachelor’s degree in IT, Computer Science, or Engineering. Experience in technical support or customer service within the ICT sector. Knowledge of networking protocols such as TCP/IP, DNS, and DHCP. Proficiency in troubleshooting both hardware and software issues. Excellent communication skills in both English and Swahili.
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CASHIERS-FEMALES (10 POSITIONS) @ FRANNIE

~250,000 Mentioned Tanzania, Dar es Salaam 59 days ago ymail.com 6 Applied 1 Casual Applied

We are currently looking to recruit 10 professional and energetic female Cashiers to join our various retail shops located across Dar es Salaam. The successful candidates will be tasked with accurately managing cash registers, processing customer payments, and ensuring that every customer receives high-quality service. This position offers a net monthly salary of TZS 250,000 and includes additional benefits such as free meals provided during working hours.

Potential candidates should have a solid educational background in hospitality or customer service and be ready to work in a fast-paced environment. This role requires individuals who are trustworthy, detail-oriented, and capable of maintaining a positive attitude under pressure. If you are passionate about the retail industry and possess the necessary qualifications, we encourage you to apply for this immediate opening.

Key Requirements

Possess a Certificate, Diploma, or higher qualification in Hotel Management, Customer Service, or a related field. Demonstrated ability to handle cash and electronic transactions with a high level of accuracy. Excellent communication skills in both English and Swahili to serve a diverse customer base. Must be highly organized and capable of managing multiple customer transactions simultaneously. Strong interpersonal skills with a friendly and professional customer-focused approach.
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CALL CENTER AGENTS @ BIOVITA

~600,000 Mentioned Tanzania, Dar es Salaam 15 days ago gmail.com 126 Applied 88 Pro Applied

Biovita is seeking motivated female Call Center Agents to join our dynamic team in Dar es Salaam. As an agent, you will be responsible for handling customer inquiries, providing product information, and driving sales through effective communication. The role offers a monthly salary of TZS 600,000 and requires individuals who are passionate about customer service. Applicants should be comfortable working in a fast-paced environment and have a proactive attitude. Experience in sales or customer care is highly preferred, although we value communication skills and a willingness to learn. This is a great opportunity for individuals looking to build a career in a growing company focused on customer satisfaction and excellence.

Key Requirements

Female applicants only Strong verbal communication skills to interact with customers effectively Prior experience in sales or customer care is highly preferred Ability to handle high-volume calls professionally and maintain composure Basic computer literacy for data entry and customer tracking
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FRONT OFFICE COORDINATOR (RECEPTIONIST) @ CARE & CURE MEDICAL CENTRE

0 Negotiable or Not Mentioned Tanzania, Dar es Salaam 8 days ago gmail.com 9 Applied 6 Pro Applied

Care & Cure Medical Centre is hiring a Front Office Coordinator (Receptionist) to be the first point of contact for our patients and visitors. In this role, you will represent the heart of our patient experience, greeting individuals with a smile and ensuring a smooth administrative flow from the moment they arrive. Your duties will include managing appointments, handling patient inquiries, and maintaining the reception area's professional atmosphere.

As a key member of our administrative team, you will bridge the gap between patients and medical staff, ensuring that all information is processed accurately and efficiently. We are looking for an individual who embodies our values of care and commitment. If you are organized, friendly, and ready to contribute to a positive healthcare environment at our Dar es Salaam branch, we encourage you to apply for this vital role.

Key Requirements

Certificate or Diploma in Front Office Operations, Secretarial Studies, or Hospitality. Previous experience as a receptionist or in a customer-facing role. Professional appearance and a friendly, welcoming demeanor. Excellent communication skills in both English and Swahili. Strong organizational skills and the ability to multitask efficiently.
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RECEPTIONIST @ CROWNE PLAZA DAR ES SALAAM

0 Negotiable or Not Mentioned Tanzania, Dar es Salaam 34 days ago crowneplazadaressalaam.com 9 Applied 6 Pro Applied

Crowne Plaza Dar es Salaam is currently seeking a dynamic and professional Receptionist to join their front office team. In this role, you will be the first point of contact for guests, responsible for delivering exceptional service and maintaining the high hospitality standards associated with the Crowne Plaza brand. This position requires a candidate who is passionate about guest satisfaction and possesses a strong background in hotel operations within the Tanzania region. The ideal candidate will handle check-ins, check-outs, and guest inquiries with a high level of efficiency and professionalism. You will work closely with other departments to ensure a seamless experience for all visitors. This is an excellent opportunity for a hospitality professional looking to grow their career with a leading global brand in Dar es Salaam. Applicants must be local candidates and should be prepared to work in a fast-paced and demanding environment.

Key Requirements

At least 2 years of relevant experience in a hotel environment Strong knowledge of Opera PMS is mandatory Excellent communication and interpersonal skills Pleasant personality and professional appearance Ability to handle guest queries efficiently
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RESERVATIONS @ CROWNE PLAZA DAR ES SALAAM

0 Negotiable or Not Mentioned Tanzania, Dar es Salaam 37 days ago crowneplazadaressalaam.com 9 Applied 1 Casual Applied

Crowne Plaza Dar es Salaam is currently seeking a Reservations professional to join our dynamic team in Tanzania. This role is pivotal in managing guest bookings and ensuring that the first point of contact for our international clientele is professional, efficient, and welcoming. You will be part of a globally recognized brand that prioritizes excellence and professional growth within the vibrant hospitality sector of Dar es Salaam.

The successful candidate will be responsible for processing reservations, handling inquiries, and coordinating with other departments to provide a seamless guest experience. We look for individuals who can handle the pressures of a high-volume hotel environment while maintaining the high standards of Tanzanian hospitality that Crowne Plaza is known for.

Key Requirements

Opera PMS proficiency is mandatory A positive, can-do attitude with grace under pressure Genuine passion for hospitality service Proven experience in a fast-paced hotel environment Strong communication skills
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BTR Pro Seeker

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Starting $2.70/wk Fast Hire Boost

FRONT DESK OFFICER / RECEPTIONIST – 1 POSITION @ DENTONS EALC

0 Negotiable or Not Mentioned Tanzania, Dar es Salaam 18 days ago dentons.co.tz 10 Applied 7 Pro Applied

Dentons EALC is seeking a professional and organized Front Desk Officer/Receptionist to manage front office operations and support day-to-day administrative functions. The successful candidate will serve as the first point of contact for clients and visitors, ensuring a welcoming environment and efficient handling of all communications. The role involves managing mail, parcels, and courier services while maintaining accurate records and logbooks.

Additionally, the officer will coordinate travel arrangements for staff and visitors and oversee office maintenance, contributing to the overall operational excellence of the firm. The individual will be responsible for the professional handling of incoming calls and ensuring the reception area remains functional and presentable. This position is vital for the smooth flow of correspondence and administrative support within the organization.

Key Requirements

Bachelor’s Degree or Diploma in Business Administration or a related field. Minimum of 3 years’ relevant experience in front desk or customer service roles. Strong communication skills in both English and Kiswahili. Excellent organizational and time management skills. Proficiency in Microsoft Office 365.
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