0 Negotiable or Not Mentioned
Tanzania
50 days ago
mctv.co.tz
27 Applied 19 Pro Applied
Milan Fiber is seeking a proactive and detail-oriented Customer Care & Administrative Officer to join our dynamic team. This multifaceted role involves acting as the primary point of contact for our valued clients while simultaneously managing essential internal administrative operations. The successful candidate will handle inquiries, resolve complaints, and maintain meticulous records of all client interactions to ensure a high level of service excellence.
In addition to client-facing duties, the officer will be responsible for coordinating office activities, performing data entry, and supporting the daily workflow of the administrative department. This position requires an individual who can balance multiple priorities with ease, demonstrating both professional communication skills and a strong commitment to organizational efficiency. If you are a problem-solver with a passion for customer satisfaction and administrative excellence, we encourage you to apply.
Key Requirements
At least 2 years of experience in a customer care role.
At least 2 years of experience in an administrative role.
Excellent verbal and written communication skills.
Strong command of professional English language.
Proven strong interpersonal and organizational skills.
0 Negotiable or Not Mentioned
Tanzania
34 days ago
asyx.co.tz
23 Applied 16 Pro Applied
Asyx Group is looking for a dedicated and professional Call Center Agent to join our growing team. In this role, you will be the first point of contact for our customers, responsible for handling both inbound and outbound calls with a high degree of professionalism. Your primary goal will be to provide accurate and timely support while ensuring that all customer inquiries are resolved efficiently. You will also be tasked with performing precise data entry and maintaining detailed records of all interactions to support our quality assurance standards.
Beyond call handling, the successful candidate will effectively utilize various call center tools, software, and systems to streamline operations and meet established performance targets and Key Performance Indicators (KPIs). We are seeking an individual who is not only technically proficient with computers but also possesses the interpersonal skills necessary to represent our brand positively. This position offers an opportunity to work in a dynamic environment where customer satisfaction is our top priority.
Key Requirements
Handle inbound and outbound calls professionally and courteously.
Provide accurate, valid, and complete information by using the right methods/tools.
Perform accurate data entry and maintain comprehensive records of customer interactions.
Utilize call center software and multi-line phone systems effectively.
Consistently meet or exceed set performance targets and Key Performance Indicators (KPIs).
~300,000 Mentioned
Tanzania, Dar es Salaam
60 days ago
gmail.com
11 Applied 8 Pro Applied
Breaktime Microfinance is looking for a qualified and motivated Secretary to join our team in Dar es Salaam. The successful candidate will be responsible for providing high-level administrative support, managing daily office operations, and ensuring a professional environment for both staff and clients. This role is crucial for maintaining efficient workflows and organizational excellence within the microfinance sector, serving as a central point of contact for internal and external communication.
Your duties will involve handling correspondence, scheduling appointments, maintaining records, and assisting in the preparation of various business documents. The salary for this position is TZS 300,000 per month. We are seeking a dedicated professional who is well-organized and possesses strong attention to detail to contribute to our mission as 'The Game Changer' in the industry.
Key Requirements
Diploma in Administration, Business, or related field
Basic computer skills (Microsoft Office)
Good communication skills
Responsible and well-organized
Ability to handle confidential information with integrity
0 Negotiable or Not Mentioned
Tanzania, Mwanza
63 days ago
defreehlogistics.co.tz
6 Applied 4 Pro Applied
Defreeh Logistics Company Ltd is seeking a dedicated and organized Admin Cum Customer Care Officer to join their team in Mwanza. This role is pivotal in ensuring smooth daily operations by bridging the gap between administrative management and client relations. The successful candidate will be the first point of contact for many clients, handling inquiries and providing high-quality support while managing essential office tasks to maintain efficiency.
In addition to customer-facing duties, the officer will be responsible for coordinating clearing and forwarding operations, which requires a keen understanding of logistics processes. Candidates are expected to prepare detailed reports and documentation, requiring high proficiency in MS Office and excellent organizational skills. This position offers an opportunity to grow within a dynamic logistics environment and contribute to the company's overall operational excellence in the Mwanza region.
Key Requirements
Possess a Diploma or Degree in Business Administration, Logistics, or a related field.
Demonstrate previous experience specifically within the Clearing and Forwarding industry.
Exhibit strong verbal and written communication skills to interact with clients and staff.
Show high proficiency in Microsoft Office applications, including Word, Excel, and Outlook.
Ability to handle diverse customer inquiries and provide professional support services.
0 Negotiable or Not Mentioned
Tanzania, Dar es Salaam
57 days ago
icloud.com
12 Applied 4 Ultra Applied
Doctor Cargo Company Limited is seeking a dedicated and reliable Full Time Customer Service Representative to join our team in Dar es Salaam. The successful candidate will serve as the primary point of contact for our valued clients, ensuring that every interaction reflects our commitment to excellence and reliability in the logistics and cargo industry. This role requires a professional individual who can manage diverse customer needs while maintaining a positive and helpful attitude at all times.
Your core responsibilities will involve responding to customer inquiries via phone, email, or chat and providing accurate information regarding our products and services. You will be expected to resolve customer complaints efficiently, providing suitable solutions that ensure long-term satisfaction. Additionally, you will maintain meticulous records of all customer interactions and transactions to help the team improve service delivery. This position offers a great opportunity for growth within a dynamic company environment.
Key Requirements
Diploma level education in Customer Service or a related field.
Strong problem-solving skills and attention to detail.
Ability to handle difficult customers calmly and professionally.
Good communication skills in both speaking and writing.
Proficiency in Microsoft Office Suite and basic computer operations.
0 Negotiable or Not Mentioned
Tanzania, Mbeya
63 days ago
gmail.com
9 Applied 1 Casual Applied
Dominion General Supply Group is seeking a professional Secretary to manage office administrative tasks at our Mbeya branch. The primary responsibilities include handling correspondence, scheduling appointments, maintaining organized filing systems, and providing general support to the management team. The ideal candidate should be detail-oriented and capable of multitasking to ensure smooth daily operations.
The role requires a person with excellent organizational skills and a professional demeanor. You will be the first point of contact for many of our clients, making strong communication skills essential. The deadline for applying for this position is April 20, 2026. Please submit your CV through the provided email address or WhatsApp contact for consideration.
Key Requirements
Diploma in Office Management or a related field
Minimum of 2 years of relevant work experience
Exceptional communication and listening skills
Advanced proficiency in Microsoft Office Suite
Strong organizational and time-management skills
0 Negotiable or Not Mentioned
Tanzania
39 days ago
fajem.co.tz
9 Applied 6 Pro Applied
We are looking for a professional and organized Secretary to join FAJEM COMPANY LIMITED. This role is essential for providing top-tier administrative support and ensuring efficient office management. You will serve as a central point of contact for office operations, managing schedules, and facilitating smooth communication within the department.
Joining our team means working in a supportive environment where development is encouraged. The ideal candidate will be a detail-oriented individual who can handle multiple tasks simultaneously while maintaining a high level of professionalism. Your contributions will be vital to our daily operations and overall organizational success.
Key Requirements
At least 3 years of experience in an administrative or secretarial role.
Expertise in office management and administrative support systems.
High proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).
Excellent organizational and time-management skills.
Ability to handle confidential information with discretion.
0 Negotiable or Not Mentioned
Tanzania, Dar es Salaam
17 days ago
outlook.com
29 Applied 20 Pro Applied
Great Wall Tobacco Company (T) Limited is seeking a motivated and results-driven Customer Service / Call Center Agent to join its growing team in Tanzania. Based in Mikocheni, Dar es Salaam, the successful candidate will be responsible for supporting customers, distributors, and retailers by handling inquiries, resolving issues, coordinating orders, and maintaining excellent customer relationships. This role serves as a vital link between the company and its market, requiring a professional who can represent the brand with integrity and efficiency.
The daily duties involve answering inbound customer calls and messages, tracking orders, and coordinating logistics processes to ensure timely delivery and customer satisfaction. The agent will also be expected to maintain accurate records in CRM systems, prepare regular customer service updates, and meet specific response-time targets. This fast-paced environment requires someone who can handle complaints calmly and escalate complex issues when necessary to maintain high standards of service delivery.
Key Requirements
Female candidate aged between 25–30 years.
Diploma or Bachelor’s Degree in Business Administration or a related field.
Proven experience in a customer service or call center environment.
Strong verbal and written communication skills in both English and Kiswahili.
High level of computer literacy and proficiency in common office applications.
0 Negotiable or Not Mentioned
Tanzania, Kibaha
12 days ago
gmail.com
14 Applied 1 Casual Applied
Havenstone Properties Limited is looking for a dedicated and professional Office Secretary to join our team at our Kibaha Mail Moja branch in Pwani. The successful candidate will play a crucial role in maintaining the day-to-day operations of our office, ensuring that all administrative tasks are handled efficiently. Responsibilities include managing office records, responding to client inquiries via various communication channels like WhatsApp and Email, and representing the company's brand with professionalism and integrity. The company offers an attractive salary that is negotiable based on the candidate's experience and qualifications. In addition to administrative duties, the Office Secretary will be responsible for managing the company's social media presence on platforms like Instagram, TikTok, and Facebook to engage with potential clients and secure future growth. We are looking for someone with strong organizational skills, proficiency in MS Office, and a proactive attitude toward customer service. This is an excellent opportunity for a professional living in the Kibaha area to grow their career within a reputable real estate property firm dedicated to building trust and securing futures.
Key Requirements
Must have at least a Certificate or Diploma in Secretarial Studies, Office Management, or Business Administration.
Proficiency in Microsoft Office suite including Word, Excel, and PowerPoint.
Excellent communication skills for professional email correspondence.
Proven ability to manage and organize office records and documentation effectively.
Professionalism in handling customer inquiries via phone, WhatsApp, and email.
0 Negotiable or Not Mentioned
Tanzania
58 days ago
hrspace.co.tz
13 Applied 9 Pro Applied
HR Space is currently seeking a diligent and detail-oriented Administrative & Accounts Officer on behalf of their esteemed client. This role is central to the organization's daily functions, requiring a professional who can seamlessly blend administrative management with financial accuracy. The successful candidate will be responsible for overseeing day-to-day administrative operations, ensuring that all office activities are coordinated effectively and documented precisely. On the financial side, duties include managing invoicing, processing receipts, and conducting regular account reconciliations to maintain the integrity of financial data.
Key Requirements
Bachelor's degree in Business Administration, Accounting, or a related field
Proven experience in administration and accounting
Strong, hands-on experience in Microsoft Excel is essential
Strong, hands-on experience in Microsoft Word is essential
High attention to detail and accuracy