RECEPTIONIST @ CROWNE PLAZA DAR ES SALAAM
Crowne Plaza Dar es Salaam is currently seeking a dynamic and professional Receptionist to join their front office team. In this role, you will be the first point of contact for guests, responsible for delivering exceptional service and maintaining the high hospitality standards associated with the Crowne Plaza brand. This position requires a candidate who is passionate about guest satisfaction and possesses a strong background in hotel operations within the Tanzania region. The ideal candidate will handle check-ins, check-outs, and guest inquiries with a high level of efficiency and professionalism. You will work closely with other departments to ensure a seamless experience for all visitors. This is an excellent opportunity for a hospitality professional looking to grow their career with a leading global brand in Dar es Salaam. Applicants must be local candidates and should be prepared to work in a fast-paced and demanding environment.
Key Requirements
At least 2 years of relevant experience in a hotel environment
Strong knowledge of Opera PMS is mandatory
Excellent communication and interpersonal skills
Pleasant personality and professional appearance
Ability to handle guest queries efficiently
Fluency in spoken and written English
Strong problem-solving and decision-making skills
Ability to work in a multicultural environment
Willingness to work flexible shifts including weekends
Basic proficiency in Microsoft Office applications