0 Negotiable or Not Mentioned
Tanzania, Zanzibar
22 days ago
baraza-zanzibar.com
9 Applied 6 Pro Applied
Baraza Resort & Spa is seeking passionate and professional Receptionists to join our Front Office team in the beautiful setting of Zanzibar. As the first point of contact, you will play a crucial role in creating a luxury hospitality experience for our guests. Your primary responsibilities will include welcoming and assisting guests during the check-in and check-out processes, ensuring a seamless arrival and departure experience. You will also be tasked with handling various guest requests, providing detailed information about resort services, and coordinating with other departments to maintain high standards of service. In addition to face-to-face interactions, you will professionally manage telephone inquiries and correspondence, ensuring that all guest needs are addressed promptly and effectively. This role requires a candidate who is well-organized, capable of multitasking in a fast-paced environment, and dedicated to delivering exceptional service. We are looking for individuals who embody a positive attitude and a strong team spirit, contributing to the overall success of our world-class resort. Please note that this position is specifically open to local candidates only.
Key Requirements
Previous experience in hospitality or customer service is an advantage
Excellent communication and interpersonal skills
Fluent in English & Swahili (additional languages are a plus)
Well-presented, organized, and able to work under pressure
Good knowledge of computer systems and Microsoft Office
0 Negotiable or Not Mentioned
Tanzania
36 days ago
abantu.co.tz
10 Applied 3 Ultra Applied
ABANTU HOTEL is looking for a Front Office Supervisor to join our team in Tanzania. As a hospitality group that prides itself on African values of warmth and family-centered service, we require a leader who can maintain high standards of guest satisfaction and operational efficiency at the front desk. The successful candidate will oversee daily front office operations, including check-ins, check-outs, and guest inquiries. You will be responsible for supervising the front desk team, ensuring adherence to company policies, and providing a welcoming atmosphere for all our guests.
Key Requirements
Minimum 3 years of experience in front office management or supervision.
Strong leadership and team management skills.
Excellent communication and interpersonal abilities.
Proficiency in hotel management software (PMS).
Fluent in English and Swahili.
0 Negotiable or Not Mentioned
Tanzania, Dar es Salaam
33 days ago
crowneplazadaressalaam.com
10 Applied 1 Casual Applied
Crowne Plaza Dar es Salaam is currently seeking a dynamic and professional Receptionist to join their front office team. In this role, you will be the first point of contact for guests, responsible for delivering exceptional service and maintaining the high hospitality standards associated with the Crowne Plaza brand. This position requires a candidate who is passionate about guest satisfaction and possesses a strong background in hotel operations within the Tanzania region. The ideal candidate will handle check-ins, check-outs, and guest inquiries with a high level of efficiency and professionalism. You will work closely with other departments to ensure a seamless experience for all visitors. This is an excellent opportunity for a hospitality professional looking to grow their career with a leading global brand in Dar es Salaam. Applicants must be local candidates and should be prepared to work in a fast-paced and demanding environment.
Key Requirements
At least 2 years of relevant experience in a hotel environment
Strong knowledge of Opera PMS is mandatory
Excellent communication and interpersonal skills
Pleasant personality and professional appearance
Ability to handle guest queries efficiently
0 Negotiable or Not Mentioned
Tanzania, Dar es Salaam
36 days ago
crowneplazadaressalaam.com
9 Applied 3 Ultra Applied
Crowne Plaza Dar es Salaam is currently seeking a Reservations professional to join our dynamic team in Tanzania. This role is pivotal in managing guest bookings and ensuring that the first point of contact for our international clientele is professional, efficient, and welcoming. You will be part of a globally recognized brand that prioritizes excellence and professional growth within the vibrant hospitality sector of Dar es Salaam.
The successful candidate will be responsible for processing reservations, handling inquiries, and coordinating with other departments to provide a seamless guest experience. We look for individuals who can handle the pressures of a high-volume hotel environment while maintaining the high standards of Tanzanian hospitality that Crowne Plaza is known for.
Key Requirements
Opera PMS proficiency is mandatory
A positive, can-do attitude with grace under pressure
Genuine passion for hospitality service
Proven experience in a fast-paced hotel environment
Strong communication skills
0 Negotiable or Not Mentioned
Tanzania, Dar es Salaam
38 days ago
crowneplazadaressalaam.com
13 Applied 9 Pro Applied
Crowne Plaza Dar es Salaam is looking for a passionate and hands-on Front Office Supervisor who is ready to lead by example and consistently deliver excellent guest experiences in line with the IHG Way of Service. The successful candidate will be actively involved in day-to-day front office operations and confident in supporting the team on the floor while maintaining high service standards.
As a Front Office Supervisor, you will manage daily shifts, handle guest concerns with professionalism, and support service recovery efforts to ensure maximum guest satisfaction. You will work closely with other departments to maintain operational efficiency and ensure that all team members are trained and aligned with the hotel's brand standards. This role requires a blend of administrative oversight and direct interaction with guests in a high-pressure environment.
Key Requirements
Strong operational knowledge of Front Office functions
Good working knowledge of OPERA PMS
Minimum of 4 years supervisory experience in Front Office operations
Hands-on approach with guests and team members
Ability to manage shifts, handle guest concerns, and support service recovery
0 Negotiable or Not Mentioned
Tanzania
17 days ago
heameda-hospital.co.tz
11 Applied 8 Pro Applied
The Front Office & Billing Cashier role at Heameda Hospital is the first point of contact for our patients and visitors. This position requires a professional individual who can manage reception duties while accurately handling financial transactions and hospital billing. You will be responsible for checking in patients, managing the switchboard, and ensuring that all billing is processed correctly in accordance with hospital policies and insurance requirements.
Working at our facility in Tanzania, you will play a key role in the patient experience. Accuracy and transparency in financial dealings are paramount. We require a candidate who can balance high-volume customer service with meticulous attention to financial detail, ensuring that every patient interaction is handled with care and efficiency.
Key Requirements
Minimum 2 Years Experience
Strong patient care and teamwork skills
Proficiency in cash handling and financial reconciliation
Knowledge of medical billing software and insurance procedures
Excellent interpersonal and customer service skills
0 Negotiable or Not Mentioned
Tanzania, Dar es Salaam
16 days ago
gmail.com
18 Applied 5 Ultra Applied
The educational institution is hiring Administrative Officers to provide vital front-office and administrative support. Key duties include delivering excellent customer care to parents and visitors, supporting marketing and admissions activities, and managing social media content. The role involves maintaining accurate records and ensuring administrative systems run smoothly in a dynamic environment.
Candidates must be agile, flexible, and highly organized with a strong sense of courtesy. The position is ideal for professionals with a background in marketing or public relations who enjoy working in an educational setting. You will be expected to create engaging digital content to promote the school’s activities and maintain a professional image at all times.
Key Requirements
Bachelor’s degree in Business Administration, Marketing, or Public Relations.
Minimum of 3 years’ experience in customer care within a school.
Strong social media content creation and digital marketing skills.
High proficiency in Microsoft Office and online platforms.
Excellent interpersonal and communication skills.
0 Negotiable or Not Mentioned
Tanzania, Dar es Salaam
41 days ago
ramadaresortdar.com
12 Applied 4 Ultra Applied
Ramada Beach Resort is seeking a professional, well-presented, and customer-focused Receptionist to join our Front Office team. The successful candidate will be responsible for delivering exceptional guest service and ensuring smooth front desk operations in line with Ramada brand standards. Key duties include welcoming and checking in/out guests efficiently, handling reservations, and managing cancellations or guest inquiries. The role involves managing phone calls and responding to emails promptly while processing payments and maintaining accurate billing records. Coordination with housekeeping and other departments is essential to ensure a seamless guest experience. The Receptionist will also be expected to upsell room categories, promote hotel services, and prepare daily arrival and departure reports while maintaining a clean and organized reception area. This position requires a dedicated professional capable of multitasking in a fast-paced environment while adhering to international hospitality standards.
Key Requirements
Diploma or Certificate in Hospitality, Hotel Management, or related field
Minimum 1-2 years experience in a hotel front office
Proficiency in Opera or other Property Management Systems (PMS)
Excellent communication skills in English and Swahili
Strong customer service and interpersonal skills
0 Negotiable or Not Mentioned
Tanzania, Northern Tanzania
37 days ago
superiorresults.info
12 Applied 8 Pro Applied
Superior Results is seeking a dedicated Rooms Division Manager to oversee operations at high-end properties in Northern Tanzania. This role is critical for ensuring seamless guest experiences and operational efficiency as the high season approaches. The manager will be responsible for coordinating between front office and housekeeping departments to maintain high standards of service. Locations for these positions are distributed throughout Northern Tanzania.
The successful candidate will demonstrate strong leadership, excellent communication skills in both English and Kiswahili, and proficiency in Resquest Property Management Software. You will manage staff performance, oversee guest relations, and ensure all property standards are met. This is a great opportunity for an industry professional to work in a dynamic and prestigious environment during the upcoming peak travel period.
Key Requirements
4 years combined education and experience in the position at a high-end property
Excellent Communication skills in English and Kiswahili
6 months + experience in Resquest Property Management Software
Typing speed 35 wpm
Proven track record in managing front office and housekeeping operations
0 Negotiable or Not Mentioned
Tanzania
8 days ago
theteambuilders.ae
5 Applied 4 Pro Applied
We are seeking a Russian-speaking Guest Relations Officer for a premier Hotel & Wellness Concept in Tanzania. The successful candidate will serve as the primary point of contact for our international guests, ensuring their stay is comfortable, seamless, and memorable. This role involves managing guest arrivals, addressing inquiries, and providing personalized recommendations while maintaining the highest level of professionalism and hospitality standards.
Fluency in both Russian and English is a strict requirement for this role to effectively communicate with our diverse clientele. The ideal candidate will have a welcoming personality and a deep understanding of luxury service. This position offers a competitive salary, accommodation, and medical benefits. If you have experience in high-end hospitality and enjoy creating exceptional guest experiences, we encourage you to apply.
Key Requirements
Fluent in both Russian and English (verbal and written) is mandatory.
Mandatory prior experience in guest relations within the hotel industry.
Excellent communication and interpersonal skills.
Professional appearance and a warm, welcoming demeanor.
Ability to handle guest complaints and issues with diplomacy and tact.