RECEPTIONIST @ CROWNE PLAZA
Crowne Plaza Dar es Salaam is looking for a dynamic and professional Receptionist to join our front office team. The ideal candidate will be the first point of contact for our guests, responsible for delivering exceptional service from check-in to check-out. You will handle guest queries, manage bookings, and ensure that all administrative tasks at the front desk are completed efficiently while maintaining the high standards of a world-class hospitality brand.
As a Receptionist, you will be expected to work collaboratively with other departments to ensure a seamless experience for our guests. Candidates must possess a professional appearance and a welcoming personality. Only local candidates will be considered for this position, and both male and female applicants are encouraged to apply if they meet the specified criteria and have hands-on experience in hotel operations.
As a Receptionist, you will be expected to work collaboratively with other departments to ensure a seamless experience for our guests. Candidates must possess a professional appearance and a welcoming personality. Only local candidates will be considered for this position, and both male and female applicants are encouraged to apply if they meet the specified criteria and have hands-on experience in hotel operations.
Key Requirements
At least 2 years of relevant experience in a hotel environment
Strong knowledge of Opera PMS is mandatory
Excellent communication and interpersonal skills
Pleasant personality and professional appearance
Ability to handle guest queries efficiently
Proven ability to manage front desk operations
Strong organizational and multitasking skills
Fluency in English; knowledge of Swahili is an advantage
Basic computer proficiency including Microsoft Office suite
Willingness to work flexible hours and shifts