0 Negotiable or Not Mentioned
Kenya, Remote
9 days ago
gmail.com
743 Views
The Country / Regional Manager – Africa role is a pivotal position aimed at driving the company's market presence across the African continent. The successful candidate will be responsible for spearheading market expansion initiatives, fostering strategic partnerships, and accelerating revenue growth within the FX and CFD trading sectors. This role requires a dynamic individual who can navigate the complexities of the local financial landscape while maintaining high standards of performance and compliance. Salary is Competitive and Performance-Based.
As a key leader in the region, you will leverage your existing network of affiliates and Introducing Brokers (IBs) to build a robust market footprint. Your responsibilities will include developing and executing business development strategies, managing regional operations remotely, and ensuring that all activities align with the global corporate vision. You will act as the primary point of contact for stakeholders in the region, representing the brand and driving its success in a competitive trading environment.
Key Requirements
FX/CFD and trading industry experience.
Possession of a strong affiliate and Introducing Broker (IB) network.
Demonstrated leadership and business development experience.
Ability to drive market expansion and strategic partnerships.
Proven track record in meeting or exceeding revenue growth targets.
Strong communication skills in English and a local language.
Deep knowledge of regional financial market trends and regulations.
Capability to work effectively in a fully remote environment.
Strategic thinking for long-term regional development.
Excellent interpersonal and networking skills.
0 Negotiable or Not Mentioned
Kenya, Nairobi
5 days ago
speedaf.com
561 Views
Speedaf is looking for a driven and strategic Sales Manager to lead its courier sales operations in Nairobi, Kenya. This role is designed for a high-energy professional with a "hunter" mindset who can effectively spearhead business growth in a fast-paced and competitive logistics market. The successful candidate will be responsible for managing a team of Sales Representatives, running regular sales huddles, and implementing performance improvement plans to ensure all commercial targets are exceeded. You will personally lead negotiations for key corporate accounts and develop territory plans to maximize market coverage across Nairobi and the surrounding areas.
In addition to team leadership, the Sales Manager will focus on market intelligence and commercial strategy by monitoring competitor activity and logistics landscape shifts. By collaborating with the Operations and Pricing teams, you will help develop customized proposals that consider cost drivers such as fuel and delivery zones to ensure profitability. This position offers a competitive retainer and uncapped commission, providing a significant opportunity to shape the commercial strategy of a growing logistics firm. Candidates who excel in this role will have a clear path toward becoming a Regional Head of Sales.
Key Requirements
4–6 years’ experience in logistics, courier, or freight sales within the Kenyan market.
Minimum of 2 years in a supervisory or team lead role managing sales personnel.
Proven success in acquiring new business and closing high-value corporate deals.
Strong understanding of logistics pricing models including volumetric weight and last-mile costs.
Familiarity with Kenyan regulatory bodies such as KEBS and NTSA.
A proactive 'hunter' mentality with a results-driven approach to sales.
Strong negotiation skills and commercial acumen for developing customized proposals.
High resilience and the ability to work effectively in a target-driven environment.
Ability to lead, coach, and manage a team of 2–4 Sales Representatives.
Excellent communication skills to act as an escalation point for key client issues.
Experience in developing territory plans to maximize market coverage.
0 Negotiable or Not Mentioned
Tanzania, Tanga
8 days ago
sumet.co
908 Views
Sumet is looking for a Field Sales Representative (FMCG) to join its dynamic and growing team in Tanga. This role is designed for passionate and driven individuals who have a strong background in fast-moving consumer goods sales. The successful candidate will be responsible for driving sales growth, managing client relationships, and expanding the market presence of Sumet within the Tanga region. You will work independently to identify new business opportunities and ensure that sales targets are consistently met through effective negotiation and communication strategies.
As a Field Sales Representative, you will play a critical role in representing Sumet on the ground. Your daily activities will involve visiting retail outlets, distributors, and partners to promote products and gather market insights. We are seeking a professional with 3 to 5 years of experience who is ready to take their career to the next level in a fast-paced environment. This is an excellent opportunity to contribute to a company that is transforming the FMCG landscape while developing your professional skills and achieving significant career milestones.
Key Requirements
3–5 years experience in FMCG field sales
Strong communication and negotiation skills
Ability to work independently and achieve targets
Proven track record of meeting or exceeding sales goals
In-depth knowledge of the FMCG market trends and dynamics
Excellent interpersonal skills for building customer rapport
Strong organizational and time-management capabilities
Ability to generate leads and close sales deals effectively
Valid driver's license or ability to travel within the region
High level of integrity and professional ethics
0 Negotiable or Not Mentioned
Kenya, Nairobi
6 days ago
gdyaa.com
520 Views
Garth Day Year Auctioneers is seeking dedicated and results-driven Call Executives to join our Debt Collection team in Nairobi. As a Call Executive, you will be responsible for managing outgoing and incoming calls to debtors, negotiating payment schedules, and ensuring that all collection activities comply with legal standards and company policies. The ideal candidate is someone who thrives in a target-driven environment and is motivated by the prospect of earning performance-based commissions.
Working with us provides significant career growth opportunities within a leading debt collection and auction house. You will be part of a dynamic team of professionals committed to excellence and efficiency. If you reside near Nairobi and have a proven track record in the debt collection field, we encourage you to apply and take the next step in your professional journey with a team that values your drive and success.
Key Requirements
At least 2 years of experience in the debt collection field.
Must be self-driven and highly goal-oriented.
Proficient in basic computer use and data management software.
Possession of a relevant Diploma or Certificate.
Proven success with meeting collection targets and earning commissions.
Must reside near Nairobi to ensure easy commuting.
Excellent verbal and written communication skills.
Strong negotiation and persuasive abilities to recover outstanding debts.
Ability to maintain composure and professionalism during difficult calls.
High degree of integrity and ethics when handling financial information.
0 Negotiable or Not Mentioned
Kenya
9 days ago
pioneerinsurance.co.ke
970 Views
Pioneer Insurance is an established institution with a 96-year legacy, currently embarking on a strategic expansion to scale its operations across the region. We are seeking dynamic Business Development Officers to drive our Retail Business Channel, focusing on delivering excellence and future-oriented solutions to our diverse clientele. This is an opportunity to join a team defined by its commitment to both client success and employee growth.
The successful candidates will be stationed in various regions across Kenya, including Embu, Mombasa, Voi, Kericho, Eldoret, Homa Bay, Kisii, and Bungoma. As a Business Development Officer, you will be responsible for building high-value relationships, implementing sales-driven strategies, and contributing to the overall strategic growth of the retail channel. We are looking for self-driven professionals who can thrive in a fast-paced environment and uphold the excellence associated with the Pioneer Insurance brand.
Key Requirements
Must be a self-driven professional with a growth-oriented mindset.
Proven experience as a sales-driven strategist.
Demonstrated passion for building and maintaining high-value relationships.
Ability to drive and expand the Retail Business Channel.
Excellent communication and interpersonal skills.
Strong negotiation and closing skills.
Ability to work independently across specified regions in Kenya.
A minimum of a Bachelor’s degree in Business, Marketing, or a related field.
Deep understanding of the insurance industry and retail market dynamics.
Proficiency in sales reporting and CRM management tools.
Ability to meet and exceed monthly business development targets.
Strong organizational and time-management skills.
0 Negotiable or Not Mentioned
Tanzania, Singida
9 days ago
gmail.com
893 Views
Samaki Complex in Singida is looking for a dynamic and experienced Manager to oversee its diverse business operations including restaurant services, conference halls, catering, social events, and bar management. The successful candidate will be responsible for the daily management of the facility, leading a dedicated team to ensure exceptional customer service, and making strategic decisions to drive profitability and enhance the company's reputation. Candidates are expected to actively seek new markets and clients to grow the business footprint.
Beyond operational tasks, the Manager will handle financial reporting, including monthly income and expenditure statements, and the development and implementation of comprehensive business plans. Requirements include a background in Business or Hotel Management with at least three years of leadership experience. Proficiency in business software and an understanding of local tax regulations are essential for this role to ensure the smooth and compliant running of Samaki Complex.
Key Requirements
Bachelor's degree or Diploma in Business, Hotel Management, or a related field
At least 3 years of experience in leadership and management positions
Proven experience in hotel or similar business operations
Creative and innovative mindset in business management
Ability to prepare and analyze monthly income and expenditure reports
Capability to prepare and execute detailed business action plans
Strong skills in building and managing effective staff teams
Knowledge and ability to manage various tax-related matters
Excellent communication and leadership skills
Proficiency in using computers and business-related software applications
0 Negotiable or Not Mentioned
Kenya, Nairobi
3 days ago
gmail.com
207 Views
Afridrive Carhire & Tours is a premier mobility solutions provider based in Nairobi, Kenya. We are dedicated to offering a comprehensive suite of services including professional car hire, leasing, and vehicle sales. Our commitment to excellence is reflected in our personalized pre-purchase consultations and seamless airport transfers. We strive to deliver convenience and reliability to both individual travelers and corporate partners throughout the Nairobi region.
We are currently seeking motivated individuals to partner with us in delivering exceptional customer experiences and high-quality transportation solutions. In this role, you will be part of a team focused on providing customized tour packages and efficient mobility services. The ideal candidate will be located in or near Kasarani and possess a strong work ethic, professional demeanor, and a passion for the travel and mobility industry. Join us as we continue to grow and redefine transportation standards in Kenya.
Key Requirements
Valid Kenyan driver's license with a clean driving record.
Proven experience in car hire or professional tour operations.
In-depth knowledge of Nairobi's road networks and popular tourist destinations.
Excellent communication and interpersonal skills in English and Swahili.
Ability to manage airport transfers and adhere to strict timing requirements.
Familiarity with car sales processes and pre-purchase vehicle consultations.
Strong commitment to passenger safety and vehicle maintenance standards.
Ability to work flexible hours, including weekends and public holidays.
Professional appearance and a customer-centric attitude.
High school diploma or relevant vocational training in hospitality or tourism.
0 Negotiable or Not Mentioned
Kenya
7 days ago
alternatedoors.co.ke
437 Views
Alternate Doors is seeking a dynamic and results-oriented Sales Executive to join a leading company in the Furniture Manufacturing industry. This role is specifically designed for professionals who possess a deep understanding of the high-end furniture market and have established relationships within the interior design community. You will be responsible for driving sales growth by targeting luxury residential and commercial projects, ensuring that the brand remains the preferred choice for sophisticated clients.
Your daily activities will involve consulting with interior designers, architects, and direct high-end clients to provide customized furniture solutions. You will manage the entire sales cycle from initial contact to final delivery, ensuring exceptional customer service and satisfaction. If you are passionate about design and have a proven track record in manufacturing sales, this is an excellent opportunity to advance your career with a reputable organization.
Key Requirements
Extensive experience working with interior designers and architects.
Proven track record of managing and closing sales with high-end clients.
Strong knowledge of the furniture manufacturing process and materials.
Excellent communication and presentation skills to represent luxury brands.
Ability to interpret design briefs and provide technical furniture solutions.
Strong negotiation skills and ability to influence decision-makers.
Self-motivated with a focus on hitting monthly and quarterly sales targets.
Experience in CRM software for lead management and tracking.
Valid driving license and ability to travel to client sites.
A degree or diploma in Business, Marketing, or Interior Design.
0 Negotiable or Not Mentioned
Kenya, Nairobi
5 hours ago
dyness-tech.com
34 Views
Dyness is a global energy storage company expanding its Technical Service & Support team in Africa. We are seeking a Technical Support Expert in Kenya to handle both pre-sales and after-sales support for our advanced battery systems. The ideal candidate must have direct experience in the renewable energy sector, specifically with lithium battery technologies. You will be responsible for providing technical expertise to local markets and ensuring customer satisfaction with our BESS solutions. This role is crucial for our expansion in East Africa and requires a candidate who is passionate about renewable energy and technical excellence. The work location for this position is centered in Nairobi, requiring local market engagement.
Key Requirements
Deep understanding of lithium batteries
Deep understanding of energy storage systems
Proven experience in technical support (pre-sales)
Proven experience in technical support (after-sales)
Ability to work independently in local markets
Hands-on experience with battery storage hardware
Direct energy storage or renewable experience
Technical degree in Electrical Engineering or a related field
Proficiency in system monitoring and diagnostic software
Ability to conduct onsite site surveys and installations
0 Negotiable or Not Mentioned
Kenya
6 days ago
gmail.com
431 Views
Hadca Logistics Ltd is looking for a dedicated professional to join our team as a Logistics and Concierge Operations Specialist. As a leading name in Kenya for executive, luxury, and bespoke concierge services, we pride ourselves on delivering top-tier experiences to our clientele. This role involves managing complex travel and logistics requirements, ensuring that every detail of our luxury hire services meets the high standards our clients expect. The successful candidate will be responsible for coordinating activities across our key locations, including our office along Moi Southlake Road in Naivasha and our Nairobi branch in Parklands. You will work closely with the management team to optimize routes, manage client bookings, and maintain our reputation as Kenya's most trusted logistics partner. This position offers a unique opportunity to work in a high-stakes, luxury environment where excellence is the minimum requirement.
Key Requirements
Proficiency in coordinating high-end logistics and luxury concierge services for executive clients.
Strong communication skills to interact with high-net-worth individuals and corporate partners.
Experience in fleet management and vehicle hire operations within the Kenyan market.
Ability to manage logistics schedules across multiple branches, specifically Naivasha and Nairobi Parklands.
A valid driver's license and a clean driving record if operational support is required.
High level of organizational skills to handle bespoke requests and luxury travel arrangements.
Familiarity with local routes and traffic patterns in Nairobi and the Naivasha region.
Proven ability to work under pressure and meet tight deadlines in a fast-paced environment.
Excellent problem-solving skills to resolve logistical challenges in real-time.
Proficiency in using logistics management software and basic office productivity tools.
0 Negotiable or Not Mentioned
Kenya, Nairobi
5 days ago
gmail.com
465 Views
Knops Hospitality Consultants is seeking a smart, energetic, and customer-focused Waitress to join their growing hospitality team in Nairobi. The successful candidate will be responsible for delivering exceptional customer service and creating memorable guest experiences through attentive and professional table service. This role is ideal for individuals who are passionate about hospitality and enjoy working in a fast-paced, guest-oriented environment.
In this role, you will be expected to take and manage orders efficiently while maintaining clean and organized service areas. The position offers a competitive salary along with training and growth opportunities within a friendly and professional work environment. Candidates should possess strong communication skills and a positive attitude to contribute effectively to the team's success in Nairobi.
Key Requirements
Deliver exceptional customer service
Take and manage orders efficiently
Maintain clean and organized service areas
Excellent communication and interpersonal skills
Ability to work in a fast-paced environment
Previous experience in hospitality or food service
Strong attention to detail and accuracy
Ability to stand for long periods of time
Knowledge of food safety and hygiene protocols
Ability to work flexible hours including weekends
Professional appearance and friendly demeanor
0 Negotiable or Not Mentioned
Tanzania, Moshi Mjini
10 days ago
lesadentalsurgery.or.tz
775 Views
LESA Dental Surgery is currently seeking a dedicated and professional Clinic Receptionist to join our team in Moshi Mjini. The ideal candidate will be the first point of contact for our patients, providing exceptional customer service and ensuring the smooth operation of the clinic's front desk. Responsibilities include managing appointments, greeting patients upon arrival, and handling various administrative duties essential to a busy dental practice.
The role requires a high level of organization and the ability to multitask effectively in a healthcare setting. Candidates should possess a Diploma in Medical or Health Administration and demonstrate strong communication skills in both Swahili and English. If you are a proactive individual with a background in clinical administration and a passion for patient care, we encourage you to apply for this exciting opportunity at our Moshi location.
Key Requirements
Diploma (Or equivalent to) with relevant certificates in Medical Administration and/or Health Administration.
Proven Computer Literacy and proficiency in office software.
Fluent in Swahili (Speaking and Writing).
Fluent in English (Speaking and Writing).
Up to 2 years of experience as a Clinic Receptionist.
Excellent interpersonal and communication skills for patient interaction.
Strong organizational skills to manage patient appointments and clinic schedules.
Ability to handle front-desk administrative tasks, including filing and data entry.
Knowledge of medical terminology and basic health administration procedures.
Professional appearance and a positive attitude suitable for a medical environment.
0 Negotiable or Not Mentioned
Kenya, Nairobi
1 day ago
liquorsquare.co.ke
151 Views
Liquor Square is a fast-growing retail and distribution company specializing in beverages and customer-focused delivery services. We are looking for reliable, disciplined, and customer-oriented Delivery Riders to join our team and support our expanding operations. The role involves delivering customer orders promptly and efficiently within assigned routes while ensuring all orders are verified before dispatch. You will represent the brand professionally and provide top-tier service to our diverse clientele in Nairobi.
In addition to deliveries, riders are responsible for handling cash and mobile payments accurately, maintaining delivery records, and ensuring the assigned motorcycle is well-maintained and clean. You must comply with all traffic laws and company safety standards to ensure a smooth logistics process. The position offers a supportive and dynamic work environment with opportunities for growth within the company for high-performing individuals who demonstrate strong integrity and time management.
Key Requirements
Minimum KCSE certificate.
Valid Motorcycle Riding License (Class A).
At least 1–2 years’ experience in delivery riding.
Good knowledge of Nairobi and surrounding areas.
Basic smartphone skills (GPS navigation, mobile apps).
Strong integrity, reliability, and time management skills.
Ability to handle cash and mobile payments accurately and account for transactions.
Excellent customer service skills to represent the company brand professionally.
Commitment to motorcycle maintenance and basic cleanliness.
Strict adherence to all traffic laws and company safety protocols.
Ability to work in a fast-paced retail environment.
Strong communication skills for interacting with dispatchers and customers.
0 Negotiable or Not Mentioned
Kenya, Mombasa
7 days ago
maryjoyschools.com
1191 Views
Maryjoy School in Mombasa is looking for a professional Secretary to manage front office operations and provide administrative support. The Secretary will serve as the first point of contact for parents, visitors, and students, requiring a high degree of professionalism and excellent communication skills. Responsibilities include handling school correspondence, managing records, and ensuring the smooth flow of daily administrative tasks within the front office. This role is vital in maintaining the school's professional image and ensuring efficient communication between the administration and the school community.
The ideal candidate will be highly organized and proficient in computer applications such as Microsoft Word, Excel, and email management. Located in the Bombolulu area of Mombasa, this position requires an individual who can multitask effectively in a busy school environment. The school values staff members who are proactive, detail-oriented, and capable of working independently while being part of a collaborative team. This is an excellent opportunity for an administrative professional looking to contribute to a dynamic educational institution.
Key Requirements
Certificate or Diploma in Secretarial Studies or Office Administration
Proficiency in computer skills including Word, Excel, and Email
Exceptional communication and interpersonal skills
Strong organizational and time-management abilities
Professional appearance and demeanor
Ability to handle confidential information with discretion
Previous experience in a school setting is highly desirable
Fluency in English and Kiswahili
Ability to multitask and work under pressure
High level of accuracy in data entry and filing
~24,000 Mentioned
Kenya, Nairobi
8 days ago
morsanhr.co.ke
838 Views
Our client is seeking a dedicated and detail-oriented Public Area Attendant to oversee and maintain the cleanliness, hygiene, and aesthetic presentation of all public spaces within their Nairobi facility. This essential role ensures that lobbies, hallways, restrooms, and outdoor areas remain safe, welcoming, and professional for both guests and staff members. Responsibilities include sanitizing high-traffic surfaces, replenishing supplies, and operating specialized cleaning equipment such as vacuum cleaners and buffers. The salary for this position is KES 24,000.
In addition to technical cleaning tasks, the ideal candidate must demonstrate a high level of integrity and professionalism when interacting with guests. The role requires proactive identification of maintenance issues, such as faulty lighting or leaks, and meticulous record-keeping of daily logs and supply usage. Successful applicants will work closely with the housekeeping team to maintain high standards of sanitation and waste disposal in accordance with established SOPs, contributing to the overall reputation of the facility.
Key Requirements
Certificate or Diploma in Housekeeping, Hospitality Management, or a related field.
Minimum of 3 years of professional experience in housekeeping or public area maintenance.
Strong verbal communication skills and a customer-friendly attitude for guest interactions.
High level of integrity, discipline, and reliability in handling daily tasks.
Physically fit and capable of managing demanding physical work and long shifts.
Exceptional attention to detail regarding cleanliness and presentation standards.
Ability to work independently and manage time effectively in a fast-paced environment.
Willingness to work flexible hours, including evenings, weekends, and holidays.
Proficiency in operating cleaning equipment like vacuum cleaners, buffers, and scrubbers.
Knowledge of handling cleaning chemicals safely in compliance with MSDS standards.
Ability to maintain accurate daily cleaning logs and incident reports.
Proactive approach to reporting maintenance issues and environmental hazards.
0 Negotiable or Not Mentioned
Kenya, Nairobi
5 days ago
solvoglobal.com
561 Views
We are seeking a dedicated Benefits Associate to join our team in Nairobi, Kenya. In this on-site role, you will be responsible for supporting employees across various channels, including phone, email, and ticketing systems, to resolve inquiries related to their benefits. You will play a crucial role in managing benefits enrollments, processing plan changes, and supporting significant events such as Open Enrollment and Qualifying Life Events. Additionally, you will handle life, short-term disability (STD), and long-term disability (LTD) claims, ensuring that all documentation is accurate and processed in a timely manner. Beyond direct employee support, you will work closely with insurance carriers and ensure that payroll deductions are accurately maintained. The role requires a high degree of detail orientation to generate reports and support audits, ensuring compliance and efficiency within our HR systems. Joining our team means working in a structured environment with clear KPIs and opportunities for professional growth. This position offers direct exposure to carriers and a key role in the intersection of benefits and payroll administration in our Nairobi office.
Key Requirements
At least 3–5 years of professional experience in HR or administrative roles.
Previous experience in Benefits Administration is highly preferred for this role.
A strong background in customer service, insurance, or the healthcare industry.
Advanced English proficiency with at least 90% fluency in communication.
Intermediate proficiency in Microsoft Office Suite, specifically Excel and Word.
High level of detail orientation and a proactive approach to problem-solving.
Ability to work effectively as a team player in a fast-paced environment.
Proven capability to support employees via phone, email, and ticketing systems.
Experience managing benefits enrollments and processing plan changes.
Competence in handling Life, STD, and LTD claims while maintaining confidentiality.
0 Negotiable or Not Mentioned
Kenya
7 days ago
solvoglobal.com
970 Views
Solvo Global is seeking a dedicated Customer Service Representative to join our dynamic team in Kenya. In this role, you will be the primary point of contact for customers, handling inquiries through various channels including phone, email, and chat. Your main objective will be to provide accurate information about products and services while resolving issues in a professional and timely manner. We are looking for individuals who are customer-focused, proactive, and possess excellent communication skills to ensure a positive experience for every client interaction.
Beyond day-to-day interactions, you will be responsible for maintaining detailed and accurate records of customer communications and meeting high-quality productivity standards. This position offers a multicultural work environment with ongoing training and development opportunities to foster your career growth. Successful candidates will be problem-solvers who enjoy helping others and can work effectively both independently and as part of a collaborative team. Join us to build a rewarding career in the fast-paced BPO industry within Kenya.
Key Requirements
High school diploma or equivalent qualification.
Advanced or fluent English communication skills (C1 level written and spoken).
Strong interpersonal and relationship-building skills.
Proven problem-solving abilities and critical thinking.
Basic computer skills and proficiency in office software.
Ability to multitask and manage time effectively.
Previous customer service or call center experience is a plus.
Ability to work independently with minimal supervision.
Capacity to work effectively as part of a multicultural team.
Proactive attitude and a genuine desire to help others.
0 Negotiable or Not Mentioned
Kenya, Nairobi
6 days ago
solvoglobal.com
581 Views
Solvo Global is actively seeking a dedicated Customer Service Representative to join our expanding team in Nairobi, Kenya. As the primary point of contact for our clients, you will be responsible for handling inquiries, providing detailed product information, and resolving issues with a professional and positive attitude. This role is ideal for individuals who are passionate about helping others and can navigate complex customer interactions with ease and efficiency while maintaining high standards of service quality. Within this fast-paced BPO environment, you will collaborate with team members to ensure consistent service delivery and operational success. The position requires a candidate who can remain proactive and maintain an excellent level of communication throughout their shift. By joining the team, you will have the opportunity to grow your career within a global organization that values professional development, empathy, and customer satisfaction. The role focuses on delivering exceptional support through various channels, ensuring every customer interaction reflects the company's commitment to excellence.
Key Requirements
Excellent verbal and written communication skills in English.
A customer-focused mindset with a proactive approach to helping others.
Strong problem-solving abilities and attention to detail.
Previous experience in a customer service or call center environment.
Ability to work effectively in a high-pressure BPO setting.
Proficiency in basic computer applications and CRM software.
High school diploma or equivalent educational background.
Strong multitasking and time-management skills.
A professional and empathetic attitude when handling client inquiries.
Availability to work flexible shifts and weekend hours.
0 Negotiable or Not Mentioned
Kenya
5 days ago
solvoglobal.com
397 Views
The Customer Service Representative (CSR) role based in Kenya is designed for individuals who are passionate about delivering exceptional customer experiences. In this position, you will serve as the primary point of contact for customer inquiries via telephone, providing empathetic and solution-driven support. Your core responsibilities involve active listening to understand customer concerns, offering clear and accurate resolutions, and professionally handling escalations to ensure a positive resolution process. You will be expected to apply critical thinking to troubleshoot issues and approve adjustments or returns within established company guidelines while conducting necessary follow-ups to ensure full satisfaction.
Beyond direct customer support, this role emphasizes integrity and collaboration. You will maintain strict confidentiality of customer information and stay updated on all product developments, policies, and procedures. Working closely with your teammates and leadership, you will contribute to the improvement of service delivery processes and participate in ongoing training opportunities. This is an excellent opportunity for a proactive, tech-savvy individual to thrive in a fast-paced, goal-oriented environment where service excellence and accountability are highly valued.
Key Requirements
Minimum 1 year of customer service experience in call center, retail, or hospitality environments.
Strong verbal and written communication skills with a focus on de-escalation techniques.
A proactive problem-solving mindset with the ability to adapt to changing situations.
High levels of personal integrity, accountability, and reliability in handling customer data.
Ability to perform effectively in a fast-paced and goal-oriented service environment.
Tech-savvy with the proficiency to multitask across multiple software systems simultaneously.
Demonstrated ability to handle professional escalations and maintain composure under pressure.
Strong active listening skills to accurately identify and address customer needs.
Commitment to participating in ongoing training and professional development sessions.
Ability to work collaboratively within a team to improve overall service delivery processes.
Proficiency in English to interact clearly with a diverse customer base.
0 Negotiable or Not Mentioned
Kenya
5 days ago
solvoglobal.com
589 Views
Join our team as a Customer Service Representative in Kenya, where you will be at the forefront of providing exceptional support to our global clientele. In this role, you will be responsible for managing a variety of customer inquiries through multiple channels including phone, email, and live chat. You will play a vital role in resolving issues promptly, providing accurate product information, and ensuring every customer interaction ends on a positive note.
We offer a dynamic and multicultural work environment that fosters professional growth and continuous learning. As part of our team, you will receive ongoing training to enhance your skills and advance your career within the organization. We are looking for proactive individuals who are passionate about problem-solving and possess excellent communication skills to help us maintain our high standards of service excellence.
Key Requirements
High school diploma or equivalent (college studies are a plus).
Advanced or fluent English communication skills (C1 written and spoken).
Strong interpersonal and problem-solving skills.
Basic computer skills and ability to multitask effectively.
Previous experience in customer service or a call center environment.
Ability to work independently and as part of a diverse team.
Capability to handle inbound and outbound customer inquiries via phone, email, or chat.
Proficiency in maintaining detailed and accurate records of customer interactions.
Commitment to meeting defined quality and productivity standards.
Proactive attitude with a focus on ensuring a positive customer experience.
0 Negotiable or Not Mentioned
Kenya, Nairobi
3 days ago
solvoglobal.com
427 Views
Join our expanding team as a Customer Service Representative based in Nairobi, Kenya. In this role, you will be the front line of our service excellence, handling high volumes of inquiries via phone and chat. Your primary focus will be delivering high-quality support regarding products, services, and order statuses, ensuring every customer walks away with a positive experience and clear, accurate information.
This onsite position requires candidates who are passionate about people and thrive in fast-paced environments. You will collaborate closely with team leads and training departments to meet key performance metrics while maintaining strict adherence to operational guidelines and schedules. We offer paid training and significant growth opportunities within our people-driven organization, providing a professional and collaborative atmosphere for your career development in the customer experience industry.
Key Requirements
Advanced English level (C1 proficiency).
Minimum 1 year of customer service experience, preferably in a contact center.
Strong verbal and written communication skills.
Customer-oriented mindset with excellent problem-solving abilities.
Comfortable working in fast-paced, high-volume call environments.
Basic computer skills and ability to navigate multiple software systems.
Availability to work onsite in Nairobi, Kenya is mandatory.
Ability to build rapport quickly and ensure a positive customer experience.
Proficiency in documenting customer interactions accurately in internal systems.
Flexibility to work different shifts, including evenings and weekends.
0 Negotiable or Not Mentioned
Kenya
5 days ago
solvoglobal.com
503 Views
We are looking for a dedicated Scheduler in Training to join our on-site team in Kenya. This role involves coordinating schedules between clients and caregivers while handling high volumes of calls and service requests. You will be a vital link between internal teams and field staff, ensuring real-time communication and service continuity.
The ideal candidate will have at least one year of experience in healthcare scheduling or a call center environment. You must be comfortable working in a fast-paced setting and maintaining a schedule aligned with U.S. Eastern Time. Strong organizational skills and English fluency are essential for success in this role.
Key Requirements
1+ year of experience in healthcare scheduling preferred
Call center experience will be considered
Fluent in English (both written and spoken)
Strong phone etiquette and professional communication skills
Exceptional organizational and multitasking abilities
Comfortable working in a fast‑paced, dynamic environment
Full availability Monday–Sunday for scheduled shifts
Ability to align work hours with U.S. Eastern Time
Must be located in Kenya and able to work on-site
Proficiency in maintaining accurate records and administrative support
0 Negotiable or Not Mentioned
Kenya, Bomet
9 days ago
gmail.com
862 Views
Telepolis Village Hotel is seeking energetic and dedicated individuals to join our team as Waiters. The ideal candidates will be responsible for ensuring that all guests receive an exceptional dining experience by providing prompt and friendly service. You will be expected to take orders, serve food and beverages, and maintain a clean and organized dining area to the highest standards of the hospitality industry.
In addition to serving guests, you will collaborate with the kitchen staff to ensure orders are accurate and delivered on time. Success in this role requires a strong commitment to customer satisfaction, the ability to work effectively in a fast-paced environment, and excellent communication skills. We offer a professional working environment and the opportunity to grow within our established hotel located in Kiptenden, Bomet.
Key Requirements
Diploma in Hotel Management / Catering or related field
Relevant work experience in a restaurant or hotel setting
Good communication and interpersonal skills
Excellent customer service skills and a friendly demeanor
Ability to handle cash and process payments accurately
Knowledge of food safety and hygiene regulations
Physical stamina to stand and walk for long periods during shifts
Ability to multitask and work under pressure during peak hours
Professional appearance and a positive, proactive attitude
Flexibility to work in shifts, including weekends and public holidays
0 Negotiable or Not Mentioned
Kenya, Nairobi
6 days ago
transafricamotors.com
367 Views
Transafrica Motors Ltd is seeking a dedicated and technically proficient IT Support professional to join our dynamic team in Nairobi. The successful candidate will be responsible for providing technical assistance and support related to computer systems, hardware, and software. You will play a crucial role in maintaining our IT infrastructure, ensuring minimal downtime and high operational efficiency across our Windows-based environments. This role offers an excellent opportunity for individuals passionate about technology to grow their career within a fast-paced automotive industry environment.
Key responsibilities include troubleshooting network issues, managing user accounts through Active Directory, and performing maintenance on desktops, laptops, and printers. You will also be expected to implement basic cybersecurity practices to protect our organizational data and provide technical training to end-users. As an IT Support staff member, you will collaborate with various departments to ensure all technological needs are met and contribute to the continuous improvement of our IT support services in the Nairobi region.
Key Requirements
Hold a Diploma or Degree in IT, Computer Science, or a related field.
Proven experience in Windows environments and technical troubleshooting.
Solid understanding of Networking protocols including TCP/IP, DNS, DHCP, and VPNs.
Hands-on experience with Active Directory and user account management.
Proficiency in hardware support for desktops, laptops, and printers.
Knowledge and application of basic cybersecurity practices.
Strong analytical skills to diagnose and resolve software and hardware incidents.
Excellent communication skills for providing user support and technical training.
Ability to work independently and collaboratively within a team environment.
Willingness to stay updated with the latest technological trends and advancements.
~50,000 Mentioned
Kenya, Nairobi
5 days ago
careercurveconsultants.co.ke
285 Views
Our client, a fast-growing tours and travel company, is seeking a dynamic Business Development Executive to join their team in Nairobi. The successful candidate will be responsible for identifying and securing new business opportunities from both corporate and individual clients, promoting diverse travel packages, and holiday experiences. This role involves generating high-quality leads through networking and digital platforms, preparing persuasive sales pitches, and negotiating contracts to consistently meet or exceed revenue targets. Salary for this position ranges from Ksh. 50,000 to 80,000 based on experience.
In addition to sales activities, the Executive will be expected to maintain strong long-term relationships with travel partners and stay ahead of emerging industry trends and competitor activities. This position offers a competitive salary plus an attractive commission structure, providing significant incentives for high performance. It is an excellent opportunity for a travel-passionate professional to gain extensive industry exposure and career growth within a high-growth environment. Candidates will work closely with the marketing team to ensure brand alignment and market penetration in the competitive Kenyan tourism sector.
Key Requirements
Diploma or Degree in Business, Marketing, Tourism, or a related field of study.
A minimum of 2 years of professional experience specifically in tours and travel sales or business development.
A proven and verifiable track record of hitting or exceeding monthly and annual sales targets.
Strong networking, negotiation, and relationship-building skills to manage diverse client portfolios.
A self-driven, proactive, and results-oriented mindset with the ability to work independently.
Proficiency and familiarity with CRM tools and the Microsoft Office Suite for reporting and tracking.
Ability to identify and secure new business opportunities for both corporate and individual client segments.
Excellent communication skills with the ability to deliver persuasive sales pitches and formal proposals.
Deep knowledge of regional travel trends, international destinations, and competitor market activity.
Exceptional organizational skills to manage multiple leads and client requirements simultaneously.
~30,000 Mentioned
Kenya, Nairobi
8 days ago
morsanhr.co.ke
663 Views
Our client, a fast-growing B2B food distribution company based in Nairobi, is seeking a driven Sales Associate to join their expanding team. The company focuses on providing SMEs, including independent restaurants and corporate clients, with reliable access to essential FMCG consumables through an efficient and streamlined distribution network. The salary for this position is KES 30,000 – 35,000 (Gross) per month.
The successful candidate will be responsible for the full sales cycle, from identifying new B2B customers to managing client onboarding and maintenance. This field-based role requires someone comfortable with prospecting, pitching, and negotiating to meet revenue growth targets. Key activities include lead generation through market visits, cold calling, and using CRM tools to track performance and gather market insights regarding pricing and competition.
Key Requirements
2–4 years’ experience in sales or business development (FMCG preferred)
Proven track record in B2B sales and closing deals
Experience in hospitality or retail sectors is an added advantage
Strong negotiation, persuasion, and communication skills
Ability to manage the entire sales cycle independently
Familiarity with CRM systems and reporting tools
Highly organized, self-motivated, and target-driven
Comfortable working in a field sales environment
Ability to generate leads through cold calling and market visits
Proficiency in market research and gathering competitor insights
Strong interpersonal skills to maintain long-term client relationships
0 Negotiable or Not Mentioned
Tanzania, Arusha
8 days ago
outstandingsolutionstz.com
881 Views
Outstanding Solutions TZ is seeking a proactive and goal-oriented Business Development & Sales Officer to join their team in Arusha, Tanzania. The core focus of this role is to drive service excellence by identifying and securing new corporate clients within the hospitality and hospitality-related sectors. The officer will be responsible for the entire sales cycle, from lead generation to closing deals specifically related to recruitment and training services, ensuring the company maintains a robust sales pipeline.
The successful candidate will be expected to build and sustain high-level relationships with clients, providing consistent follow-ups on proposals and participating in networking events to boost the company's market presence. This position requires a self-motivated individual who can work independently to meet targets while representing the company professionally. This recruitment is specifically open to Tanzanian applicants only.
Key Requirements
Bachelor's degree in Business, Marketing, or related field.
At least 3 years experience in sales or business development.
Strong communication and negotiation skills.
Self-driven, target-oriented, and confident with clients.
Ability to identify and approach new corporate clients effectively.
Experience in generating leads and closing recruitment or training deals.
Expertise in building and maintaining long-term client relationships.
Proficiency in managing a sales pipeline and following up on proposals.
Strong networking skills to increase company visibility through outreach.
Must be a Tanzanian citizen as per the recruitment policy.
0 Negotiable or Not Mentioned
Tanzania, Arusha
9 days ago
sumwood.co.tz
1018 Views
Sum Wood Ltd, a prominent furniture manufacturing company based in Arusha, is currently looking for two energetic and results-driven Marketing Officers to join its dynamic team. The successful candidates will be responsible for executing comprehensive marketing strategies aimed at promoting our diverse range of furniture products. You will be tasked with identifying and developing new business opportunities to expand our market reach while managing digital marketing platforms to enhance our brand visibility and engagement.
In addition to digital efforts, you will manage client relationships and conduct thorough market research to support sustainable sales growth. Candidates should be comfortable working in a fast-paced manufacturing environment and be able to provide detailed reports on market trends. This position offers an exciting opportunity to contribute to the growth of a leading furniture brand in Tanzania while developing your professional skills in marketing and business development.
Key Requirements
Bachelor’s degree in Marketing, Business Administration, or related field.
Minimum 2 years’ relevant experience in marketing or a similar role.
Strong communication and interpersonal skills to engage with clients.
Excellent negotiation and persuasive abilities for business development.
Proficiency in managing digital marketing platforms and social media.
Ability to conduct market research and analyze industry trends.
Proven ability to execute marketing strategies and promote products.
Experience in the furniture manufacturing industry is an added advantage.
Motivation to identify and develop new business opportunities.
Capability to support and drive sales growth through targeted initiatives.
~80,000 Mentioned
Kenya, Nairobi
4 days ago
vantagehr.co.ke
260 Views
We are seeking a highly analytical and business-driven Data Analyst to take full ownership of SME lending data. This is not just a reporting role; it is a critical decision-enabling position at the very core of our business operations. You will work closely with leadership, branch teams, and operations departments to transform raw data into actionable insights that drive growth, enhance collections performance, and maintain high portfolio quality. This is a mission-critical role in a fast-scaling lending business targeting over KES 500M in monthly disbursements, where you will directly influence strategic decision-making and risk control.
The successful candidate will be responsible for building and managing comprehensive daily, weekly, and monthly dashboards covering disbursements, Outstanding Loan Balance (OLB), Portfolio at Risk (PAR), and collections. You will develop branch and agent performance scorecards and deliver clear, concise, decision-ready reports to the CEO and Board. Furthermore, you will analyze portfolio performance and risk trends, build forecasting models, and integrate data across various systems including LMS and M-Pesa. The monthly salary for this position is KES 80,000 – 100,000 based on experience and qualifications.
Key Requirements
Strong hands-on experience with SQL for data extraction and manipulation.
Advanced proficiency in Excel and Google Sheets for complex data analysis.
Expertise in Power BI, Tableau, or Looker Studio for executive-grade dashboards.
Proven experience working with financial, lending, or fintech datasets.
Solid understanding of lending metrics such as PAR, default rates, and collections.
Ability to translate complex data into clear, actionable business decisions.
Previous experience in Microfinance, SACCO, Digital Lending, or Fintech sectors.
Knowledge of Loan Management Systems (LMS) and M-Pesa data integration.
Capability to perform multi-branch performance analytics.
Basic Python programming skills for data automation and analysis.
0 Negotiable or Not Mentioned
Kenya, Nairobi
20 hours ago
nuru.cd
117 Views
Nuru is on a mission to provide world-class solar energy to 10 million people in the DRC by 2030. To achieve this ambitious goal, we are looking for a Financial Modeling and FP&A Analyst with an investment profile to join our team in Nairobi. This role is central to our growth, focusing on structuring, modeling, and driving complex investments in energy infrastructure while providing direct exposure to investment decisions and group-level financial planning.
The position goes beyond standard monthly reporting, requiring deep technical skills in IRR, NPV, and scenario analysis to support our financing strategies and fundraising efforts. Candidates should ideally come from backgrounds in private equity, infrastructure funds, investment banking, or transaction advisory. This is a unique opportunity to apply sophisticated financial skills to a high-impact project that is transforming energy access in Africa.
Key Requirements
Strong analytical mind with expertise in financial modeling.
Experience in Private Equity, Infrastructure Funds, or Investment Banking.
Proficient in calculating IRR (TRI) and NPV (VAN).
Ability to perform complex scenario analysis.
Experience in preparing fundraising materials and dossiers.
Proven track record in transaction advisory or consulting.
Capability to structure and pilot complex energy infrastructure investments.
Fluent in financial reporting and planning at a Group level.
Strategic thinking regarding investment decisions and financing strategies.
Passion for high-impact projects in the renewable energy sector.
Excellent command of Microsoft Excel and financial software.
Ability to communicate complex financial data to stakeholders.