TECHNICAL SUPPORT EXPERT @ DYNESS
Dyness is a global energy storage company expanding its Technical Service & Support team in Africa. We are seeking a Technical Support Expert in Kenya to handle both pre-sales and after-sales support for our advanced battery systems. The ideal candidate must have direct experience in the renewable energy sector, specifically with lithium battery technologies. You will be responsible for providing technical expertise to local markets and ensuring customer satisfaction with our BESS solutions. This role is crucial for our expansion in East Africa and requires a candidate who is passionate about renewable energy and technical excellence. The work location for this position is centered in Nairobi, requiring local market engagement.
Key Requirements
Deep understanding of lithium batteries
Deep understanding of energy storage systems
Proven experience in technical support (pre-sales)
Proven experience in technical support (after-sales)
Ability to work independently in local markets
Hands-on experience with battery storage hardware
Direct energy storage or renewable experience
Technical degree in Electrical Engineering or a related field
Proficiency in system monitoring and diagnostic software
Ability to conduct onsite site surveys and installations