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TECHNICAL SUPPORT EXPERT @ DYNESS

0 Negotiable or Not Mentioned Kenya, Nairobi 3 hours ago dyness-tech.com 29 Views

Dyness is a global energy storage company expanding its Technical Service & Support team in Africa. We are seeking a Technical Support Expert in Kenya to handle both pre-sales and after-sales support for our advanced battery systems. The ideal candidate must have direct experience in the renewable energy sector, specifically with lithium battery technologies. You will be responsible for providing technical expertise to local markets and ensuring customer satisfaction with our BESS solutions. This role is crucial for our expansion in East Africa and requires a candidate who is passionate about renewable energy and technical excellence. The work location for this position is centered in Nairobi, requiring local market engagement.

Key Requirements

Deep understanding of lithium batteries Deep understanding of energy storage systems Proven experience in technical support (pre-sales) Proven experience in technical support (after-sales) Ability to work independently in local markets Hands-on experience with battery storage hardware Direct energy storage or renewable experience Technical degree in Electrical Engineering or a related field Proficiency in system monitoring and diagnostic software Ability to conduct onsite site surveys and installations
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CUSTOMER SERVICE REPRESENTATIVE (CSR) @ SOLVO GLOBAL

0 Negotiable or Not Mentioned Kenya 5 days ago solvoglobal.com 395 Views

The Customer Service Representative (CSR) role based in Kenya is designed for individuals who are passionate about delivering exceptional customer experiences. In this position, you will serve as the primary point of contact for customer inquiries via telephone, providing empathetic and solution-driven support. Your core responsibilities involve active listening to understand customer concerns, offering clear and accurate resolutions, and professionally handling escalations to ensure a positive resolution process. You will be expected to apply critical thinking to troubleshoot issues and approve adjustments or returns within established company guidelines while conducting necessary follow-ups to ensure full satisfaction.

Beyond direct customer support, this role emphasizes integrity and collaboration. You will maintain strict confidentiality of customer information and stay updated on all product developments, policies, and procedures. Working closely with your teammates and leadership, you will contribute to the improvement of service delivery processes and participate in ongoing training opportunities. This is an excellent opportunity for a proactive, tech-savvy individual to thrive in a fast-paced, goal-oriented environment where service excellence and accountability are highly valued.

Key Requirements

Minimum 1 year of customer service experience in call center, retail, or hospitality environments. Strong verbal and written communication skills with a focus on de-escalation techniques. A proactive problem-solving mindset with the ability to adapt to changing situations. High levels of personal integrity, accountability, and reliability in handling customer data. Ability to perform effectively in a fast-paced and goal-oriented service environment. Tech-savvy with the proficiency to multitask across multiple software systems simultaneously. Demonstrated ability to handle professional escalations and maintain composure under pressure. Strong active listening skills to accurately identify and address customer needs. Commitment to participating in ongoing training and professional development sessions. Ability to work collaboratively within a team to improve overall service delivery processes. Proficiency in English to interact clearly with a diverse customer base.
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CUSTOMER SERVICE REPRESENTATIVE @ SOLVO GLOBAL

0 Negotiable or Not Mentioned Kenya 5 days ago solvoglobal.com 558 Views

Join our team as a Customer Service Representative in Kenya, where you will be at the forefront of providing exceptional support to our global clientele. In this role, you will be responsible for managing a variety of customer inquiries through multiple channels including phone, email, and live chat. You will play a vital role in resolving issues promptly, providing accurate product information, and ensuring every customer interaction ends on a positive note.

We offer a dynamic and multicultural work environment that fosters professional growth and continuous learning. As part of our team, you will receive ongoing training to enhance your skills and advance your career within the organization. We are looking for proactive individuals who are passionate about problem-solving and possess excellent communication skills to help us maintain our high standards of service excellence.

Key Requirements

High school diploma or equivalent (college studies are a plus). Advanced or fluent English communication skills (C1 written and spoken). Strong interpersonal and problem-solving skills. Basic computer skills and ability to multitask effectively. Previous experience in customer service or a call center environment. Ability to work independently and as part of a diverse team. Capability to handle inbound and outbound customer inquiries via phone, email, or chat. Proficiency in maintaining detailed and accurate records of customer interactions. Commitment to meeting defined quality and productivity standards. Proactive attitude with a focus on ensuring a positive customer experience.
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PROCESS TECHNICIAN - 2 POSITIONS @ ATOZ POLYFOAM COMPANY LIMITED

0 Negotiable or Not Mentioned Tanzania, Arusha 7 days ago atoz.co.tz 785 Views

atoz Polyfoam Company Limited is currently recruiting for two Process Technicians specializing in PET and Injection Machines to join its technical team in Arusha. The primary focus of this role is to monitor and adjust machine parameters to ensure the highest quality of plastic and PET bottle production. Technicians will be expected to perform routine maintenance, troubleshoot operational errors, and ensure that machinery runs at peak efficiency throughout the shift.

The ideal candidates will have a hands-on approach and a solid foundation in mechanical engineering. These positions are critical for the technical health of the plant's machinery. Being based in Arusha, the roles offer an opportunity to work with advanced plastic industry technology. Interested candidates should have the required vocational or diploma-level training and be ready to start work in a dynamic factory setting.

Key Requirements

Specific experience operating and maintaining PET and Injection machines. A Diploma in Mechanical Engineering or a related technical field. Alternative qualification of Vocational Training with 4 years of industrial experience. Strong analytical skills to diagnose process-related bottlenecks. Knowledge of thermal dynamics and plastic material properties. Ability to perform preventative maintenance on heavy industrial machinery. Physical stamina to work in a demanding factory environment. Attention to detail regarding product specifications and quality. Ability to work effectively within a technical team. Strict adherence to health and safety regulations on the factory floor.
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SERVICE TECHNICIAN (2 POSITIONS) @ ALTERNATE DOORS

0 Negotiable or Not Mentioned Kenya 9 days ago alternatedoors.co.ke 740 Views

As a Service Technician based in Kenya, you will be the primary point of contact for ensuring all equipment remains operational and efficient. Your role involves installing and commissioning various equipment, performing routine maintenance, and handling emergency repairs to minimize downtime. You will be expected to work in the field, troubleshooting complex technical issues and providing immediate results to keep client operations running smoothly.

Success in this position is defined by equipment reliability and client trust. You will manage job cards and service records while ensuring all safety and compliance standards are met. This role requires a hands-on approach and the ability to work under pressure, responding quickly to breakdown calls. If you are a disciplined professional with a background in the hospitality sector and electrical engineering, this field-based role offers a dynamic environment to showcase your expertise.

Key Requirements

Diploma in Electrical Power Engineering or related field At least 2 years’ experience in a similar role Hands-on experience with equipment and maintenance Valid driver’s license Strong troubleshooting skills Strong communication skills Technicians from the Hospitality Background preferred Ability to manage job cards and service records Proficiency in equipment commissioning Capacity to handle emergency breakdown calls under pressure
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MINING TECHNICAL COMMUNICATOR @ HR WORLD LIMITED

0 Negotiable or Not Mentioned Tanzania, Mwanza 7 days ago hrworld.co.tz 435 Views

HR World Limited is seeking a qualified Mining Technical Communicator on behalf of their client in the automotive industry. This pivotal role involves providing comprehensive technical support to service operations and acting as a primary liaison between internal support teams and equipment manufacturers. The successful candidate will be responsible for managing product issue communication, ensuring effective coordination across mining sites, and maintaining high standards of equipment performance through detailed technical analysis.

The position requires significant travel to various mining sites to support operations and document technical issues firsthand. Beyond troubleshooting, the role includes preparing monthly product problem reports, managing failure analysis documentation, and supporting warranty negotiations. Additionally, the communicator will lead continuous improvement initiatives, mentor new staff, and ensure that all service operations strictly adhere to safety standards and customer site policies.

Key Requirements

Technical Degree or equivalent qualification in Mechanical, Automotive, or a related field. Minimum of 10 years of professional experience in mining service or technical support roles. Strong hands-on experience with mining equipment, troubleshooting, and component rebuilds. Ability to read and interpret complex electrical and hydraulic schematics and technical manuals. In-depth knowledge of technical systems, service platforms, and vehicle electrics. Proficiency in Microsoft Office Suite and specialized computer reporting systems. Proven experience in technical communication and supervising technical teams. Ability to travel regularly to various mining sites to provide on-site technical support. Strong analytical skills for preparing detailed failure analysis and incident reports. Commitment to maintaining and enforcing strict safety standards and site policies. Excellent liaison skills to facilitate communication between sites and manufacturers.
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MINING TECHNICAL COMMUNICATOR @ HR WORLD LIMITED

0 Negotiable or Not Mentioned Tanzania, Mwanza 9 days ago hrworld.co.tz 1177 Views

HR World Limited is seeking a dedicated Mining Technical Communicator to join their automotive sector in Mwanza. The successful candidate will be responsible for bridging the gap between service operations, mining sites, and equipment manufacturers. This role involves providing high-level technical support, managing product issue communications, and ensuring that all technical queries are resolved efficiently using documented systems and expertise.

The role requires frequent travel to various mining sites to monitor equipment performance and communicate technical issues effectively to senior management. Key tasks include producing monthly problem reports, conducting failure analyses, and overseeing rework programs. Additionally, the candidate will be expected to mentor new staff and ensure all operations adhere strictly to safety standards and customer site policies.

Key Requirements

Technical Degree or equivalent qualification in Mechanical, Automotive, or related field. Minimum of 10 years of experience in mining service, technical support, or similar role. Strong hands-on experience with mining equipment, troubleshooting, and component rebuilds. Ability to read and interpret electrical and hydraulic schematics and technical manuals. Knowledge of technical systems and service platforms. Strong understanding of vehicle electrics, hydraulics, and transmission systems. Proficiency in Microsoft Office and computer systems. Experience in technical communication and team supervision. Ability to travel regularly to mining sites to support operations. Commitment to ensuring compliance with safety standards and customer site safety policies.
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IT SUPPORT @ TRANSAFRICA MOTORS LTD

0 Negotiable or Not Mentioned Kenya, Nairobi 6 days ago transafricamotors.com 366 Views

Transafrica Motors Ltd is seeking a dedicated and technically proficient IT Support professional to join our dynamic team in Nairobi. The successful candidate will be responsible for providing technical assistance and support related to computer systems, hardware, and software. You will play a crucial role in maintaining our IT infrastructure, ensuring minimal downtime and high operational efficiency across our Windows-based environments. This role offers an excellent opportunity for individuals passionate about technology to grow their career within a fast-paced automotive industry environment.

Key responsibilities include troubleshooting network issues, managing user accounts through Active Directory, and performing maintenance on desktops, laptops, and printers. You will also be expected to implement basic cybersecurity practices to protect our organizational data and provide technical training to end-users. As an IT Support staff member, you will collaborate with various departments to ensure all technological needs are met and contribute to the continuous improvement of our IT support services in the Nairobi region.

Key Requirements

Hold a Diploma or Degree in IT, Computer Science, or a related field. Proven experience in Windows environments and technical troubleshooting. Solid understanding of Networking protocols including TCP/IP, DNS, DHCP, and VPNs. Hands-on experience with Active Directory and user account management. Proficiency in hardware support for desktops, laptops, and printers. Knowledge and application of basic cybersecurity practices. Strong analytical skills to diagnose and resolve software and hardware incidents. Excellent communication skills for providing user support and technical training. Ability to work independently and collaboratively within a team environment. Willingness to stay updated with the latest technological trends and advancements.
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RESIDENT ENGINEERS (6 POSITIONS) @ JOB EXCEL

0 Negotiable or Not Mentioned Kenya 7 days ago jobexcel.co.in 484 Views

We are seeking qualified Resident Engineers to join our team for solar PV projects throughout Kenya. There are six positions available for engineers who will be responsible for daily on-site supervision, technical oversight, and ensuring the high-quality execution of solar energy installations.

Candidates should possess at least 6 years of relevant experience in the electrical engineering field, specifically focused on solar PV projects between 50 kWp and 2 MW. Key duties include monitoring LV distribution systems, assisting with commissioning, and ensuring that all installations adhere to international engineering standards and local regulations.

Key Requirements

Bachelor’s in Electrical Engineering only At least 6 years of professional experience Previous experience in solar PV projects (50 kWp – 2 MW) Knowledge of solar design, installation, and commissioning processes Hands-on experience with LV distribution and PV systems Familiarity with PV design software and standards Ability to provide on-site technical supervision for contractors Strong understanding of electrical safety protocols Experience in quality control and inspection for solar systems Capacity to work effectively in a project-based environment
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FINANCIAL MODELING & FP&A ANALYST (INVESTMENT PROFILE) @ NURU

0 Negotiable or Not Mentioned Kenya, Nairobi 18 hours ago nuru.cd 112 Views

Nuru is on a mission to provide world-class solar energy to 10 million people in the DRC by 2030. To achieve this ambitious goal, we are looking for a Financial Modeling and FP&A Analyst with an investment profile to join our team in Nairobi. This role is central to our growth, focusing on structuring, modeling, and driving complex investments in energy infrastructure while providing direct exposure to investment decisions and group-level financial planning.

The position goes beyond standard monthly reporting, requiring deep technical skills in IRR, NPV, and scenario analysis to support our financing strategies and fundraising efforts. Candidates should ideally come from backgrounds in private equity, infrastructure funds, investment banking, or transaction advisory. This is a unique opportunity to apply sophisticated financial skills to a high-impact project that is transforming energy access in Africa.

Key Requirements

Strong analytical mind with expertise in financial modeling. Experience in Private Equity, Infrastructure Funds, or Investment Banking. Proficient in calculating IRR (TRI) and NPV (VAN). Ability to perform complex scenario analysis. Experience in preparing fundraising materials and dossiers. Proven track record in transaction advisory or consulting. Capability to structure and pilot complex energy infrastructure investments. Fluent in financial reporting and planning at a Group level. Strategic thinking regarding investment decisions and financing strategies. Passion for high-impact projects in the renewable energy sector. Excellent command of Microsoft Excel and financial software. Ability to communicate complex financial data to stakeholders.
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CUSTOMER SERVICE REPRESENTATIVE @ SOLVO GLOBAL

0 Negotiable or Not Mentioned Kenya 7 days ago solvoglobal.com 944 Views

Solvo Global is seeking a dedicated Customer Service Representative to join our dynamic team in Kenya. In this role, you will be the primary point of contact for customers, handling inquiries through various channels including phone, email, and chat. Your main objective will be to provide accurate information about products and services while resolving issues in a professional and timely manner. We are looking for individuals who are customer-focused, proactive, and possess excellent communication skills to ensure a positive experience for every client interaction.

Beyond day-to-day interactions, you will be responsible for maintaining detailed and accurate records of customer communications and meeting high-quality productivity standards. This position offers a multicultural work environment with ongoing training and development opportunities to foster your career growth. Successful candidates will be problem-solvers who enjoy helping others and can work effectively both independently and as part of a collaborative team. Join us to build a rewarding career in the fast-paced BPO industry within Kenya.

Key Requirements

High school diploma or equivalent qualification. Advanced or fluent English communication skills (C1 level written and spoken). Strong interpersonal and relationship-building skills. Proven problem-solving abilities and critical thinking. Basic computer skills and proficiency in office software. Ability to multitask and manage time effectively. Previous customer service or call center experience is a plus. Ability to work independently with minimal supervision. Capacity to work effectively as part of a multicultural team. Proactive attitude and a genuine desire to help others.
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CUSTOMER SERVICE REPRESENTATIVE @ SOLVO GLOBAL

0 Negotiable or Not Mentioned Kenya, Nairobi 6 days ago solvoglobal.com 549 Views

Solvo Global is actively seeking a dedicated Customer Service Representative to join our expanding team in Nairobi, Kenya. As the primary point of contact for our clients, you will be responsible for handling inquiries, providing detailed product information, and resolving issues with a professional and positive attitude. This role is ideal for individuals who are passionate about helping others and can navigate complex customer interactions with ease and efficiency while maintaining high standards of service quality. Within this fast-paced BPO environment, you will collaborate with team members to ensure consistent service delivery and operational success. The position requires a candidate who can remain proactive and maintain an excellent level of communication throughout their shift. By joining the team, you will have the opportunity to grow your career within a global organization that values professional development, empathy, and customer satisfaction. The role focuses on delivering exceptional support through various channels, ensuring every customer interaction reflects the company's commitment to excellence.

Key Requirements

Excellent verbal and written communication skills in English. A customer-focused mindset with a proactive approach to helping others. Strong problem-solving abilities and attention to detail. Previous experience in a customer service or call center environment. Ability to work effectively in a high-pressure BPO setting. Proficiency in basic computer applications and CRM software. High school diploma or equivalent educational background. Strong multitasking and time-management skills. A professional and empathetic attitude when handling client inquiries. Availability to work flexible shifts and weekend hours.
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MECHANICAL TECHNICIANS – 2 @ MUSUMBA-STEEL

0 Negotiable or Not Mentioned Tanzania, Shinyanga 2 days ago musumba-steel.com 279 Views

We are looking for skilled Mechanical Technicians to join our team at Musumba Steel in Kahama. This role is critical for the maintenance and repair of our industrial machinery used in the steel manufacturing process. Technicians will be responsible for ensuring minimal downtime by performing regular inspections and timely repairs.

Candidates should possess strong technical knowledge and the ability to diagnose complex mechanical problems. Working in our facility requires a proactive attitude and the capability to handle the demands of a high-pressure manufacturing environment. Join our team and contribute your expertise to a leading industry player.

Key Requirements

Relevant experience in a manufacturing or industrial environment Technical qualifications in mechanical engineering or related field Hardworking and ready to work in a fast-paced environment Proficiency in troubleshooting industrial machinery Knowledge of steel production equipment Experience with hand and power tools Strong understanding of preventive maintenance Ability to read and interpret technical blueprints Problem-solving skills in high-pressure situations Commitment to workplace health and safety
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EXPERIENCED ELECTRICIANS @ NEELKANTH GROUP

0 Negotiable or Not Mentioned Tanzania, Tanga 8 days ago neelkanthlime.com 941 Views

Neelkanth Group is currently seeking dedicated Experienced Electricians to join our industrial operations team in Tanga. The primary focus of this role is to ensure the continuous and safe operation of our plant facilities through expert electrical maintenance and oversight. Candidates will be responsible for managing industrial electrical systems, performing detailed fault diagnosis, and executing precise troubleshooting to minimize downtime and maintain production efficiency. Successful candidates must demonstrate a strong commitment to safety standards and the ability to work collaboratively within a professional team environment. This position offers a dynamic workplace where skilled electricians can apply their expertise to complex industrial challenges while contributing to the overall success of the Neelkanth Group in Tanzania. The role requires a proactive mindset and the technical proficiency to handle diverse electrical tasks independently. Please note that only shortlisted candidates will be contacted for the next stages of the recruitment process.

Key Requirements

Minimum 3 Years' Experience in a relevant industrial field. Strong Electrical Skills and comprehensive technical knowledge. Ability to Work Independently on technical assignments. Proven Ability to Work in a Team environment. Deep Commitment to Safety Standards and protocols. Expertise in Electrical Maintenance of industrial equipment. Advanced Fault Diagnosis and troubleshooting capabilities. Solid understanding of Industrial Electrical Systems. Experience in ensuring Safe Plant Operations. Ability to interpret electrical technical manuals and drawings.
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WAITRESS @ KNOPS HOSPITALITY CONSULTANTS

0 Negotiable or Not Mentioned Kenya, Nairobi 4 days ago gmail.com 432 Views

Knops Hospitality Consultants is seeking a smart, energetic, and customer-focused Waitress to join their growing hospitality team in Nairobi. The successful candidate will be responsible for delivering exceptional customer service and creating memorable guest experiences through attentive and professional table service. This role is ideal for individuals who are passionate about hospitality and enjoy working in a fast-paced, guest-oriented environment.

In this role, you will be expected to take and manage orders efficiently while maintaining clean and organized service areas. The position offers a competitive salary along with training and growth opportunities within a friendly and professional work environment. Candidates should possess strong communication skills and a positive attitude to contribute effectively to the team's success in Nairobi.

Key Requirements

Deliver exceptional customer service Take and manage orders efficiently Maintain clean and organized service areas Excellent communication and interpersonal skills Ability to work in a fast-paced environment Previous experience in hospitality or food service Strong attention to detail and accuracy Ability to stand for long periods of time Knowledge of food safety and hygiene protocols Ability to work flexible hours including weekends Professional appearance and friendly demeanor
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SALES REPRESENTATIVE (2 POSITIONS) @ JUBAILI AGROTEC LTD

0 Negotiable or Not Mentioned Tanzania, Mwanza 3 days ago jubailiagrotec.com 558 Views

Jubaili Agrotec Ltd is a dynamic and growing company within the agro-business sector, specializing in a wide range of agricultural solutions including seeds, agro-inputs, and livestock products. We are currently seeking a motivated and results-driven Sales Representative to join our expanding team in Mwanza. The successful candidate will play a pivotal role in driving our business forward by promoting our high-quality agricultural products and solutions to a diverse client base.

The role involves identifying new business opportunities, developing extensive client networks, and maintaining strong, long-lasting relationships with existing customers. You will be responsible for providing technical product information and support, achieving set sales targets, and monitoring market trends to provide valuable feedback to management. If you have a background in agriculture and a passion for sales, we encourage you to apply and contribute to the growth of the agricultural industry in Tanzania. The positions are based in Mwanza and require a proactive individual ready to meet challenges in the field.

Key Requirements

Diploma or Degree in Agriculture, Agribusiness, Marketing, or related field. Proven experience in sales within the commercial sector. Agro-business experience is an added advantage. Strong communication and presentation skills. Excellent negotiation and persuasion capabilities. Outstanding interpersonal skills to build rapport with farmers and stakeholders. Good problem-solving ability and critical thinking. Customer-focused approach with a dedication to client satisfaction. Ability to achieve and exceed monthly sales targets. Willingness to travel and work in the Mwanza region. Proficiency in basic computer applications and report writing.
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MANAGER - SAMAKI COMPLEX (1 POSITION) @ SAMAKI COMPLEX

0 Negotiable or Not Mentioned Tanzania, Singida 9 days ago gmail.com 862 Views

Samaki Complex in Singida is looking for a dynamic and experienced Manager to oversee its diverse business operations including restaurant services, conference halls, catering, social events, and bar management. The successful candidate will be responsible for the daily management of the facility, leading a dedicated team to ensure exceptional customer service, and making strategic decisions to drive profitability and enhance the company's reputation. Candidates are expected to actively seek new markets and clients to grow the business footprint.

Beyond operational tasks, the Manager will handle financial reporting, including monthly income and expenditure statements, and the development and implementation of comprehensive business plans. Requirements include a background in Business or Hotel Management with at least three years of leadership experience. Proficiency in business software and an understanding of local tax regulations are essential for this role to ensure the smooth and compliant running of Samaki Complex.

Key Requirements

Bachelor's degree or Diploma in Business, Hotel Management, or a related field At least 3 years of experience in leadership and management positions Proven experience in hotel or similar business operations Creative and innovative mindset in business management Ability to prepare and analyze monthly income and expenditure reports Capability to prepare and execute detailed business action plans Strong skills in building and managing effective staff teams Knowledge and ability to manage various tax-related matters Excellent communication and leadership skills Proficiency in using computers and business-related software applications
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TRANSPORTATION AND TOUR OPERATIONS SPECIALIST @ AFRIDRIVE CARHIRE & TOURS

0 Negotiable or Not Mentioned Kenya, Nairobi 3 days ago gmail.com 205 Views

Afridrive Carhire & Tours is a premier mobility solutions provider based in Nairobi, Kenya. We are dedicated to offering a comprehensive suite of services including professional car hire, leasing, and vehicle sales. Our commitment to excellence is reflected in our personalized pre-purchase consultations and seamless airport transfers. We strive to deliver convenience and reliability to both individual travelers and corporate partners throughout the Nairobi region.

We are currently seeking motivated individuals to partner with us in delivering exceptional customer experiences and high-quality transportation solutions. In this role, you will be part of a team focused on providing customized tour packages and efficient mobility services. The ideal candidate will be located in or near Kasarani and possess a strong work ethic, professional demeanor, and a passion for the travel and mobility industry. Join us as we continue to grow and redefine transportation standards in Kenya.

Key Requirements

Valid Kenyan driver's license with a clean driving record. Proven experience in car hire or professional tour operations. In-depth knowledge of Nairobi's road networks and popular tourist destinations. Excellent communication and interpersonal skills in English and Swahili. Ability to manage airport transfers and adhere to strict timing requirements. Familiarity with car sales processes and pre-purchase vehicle consultations. Strong commitment to passenger safety and vehicle maintenance standards. Ability to work flexible hours, including weekends and public holidays. Professional appearance and a customer-centric attitude. High school diploma or relevant vocational training in hospitality or tourism.
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CUSTOMER SERVICE REPRESENTATIVE @ SOLVO GLOBAL

0 Negotiable or Not Mentioned Kenya, Nairobi 3 days ago solvoglobal.com 374 Views

Join our expanding team as a Customer Service Representative based in Nairobi, Kenya. In this role, you will be the front line of our service excellence, handling high volumes of inquiries via phone and chat. Your primary focus will be delivering high-quality support regarding products, services, and order statuses, ensuring every customer walks away with a positive experience and clear, accurate information.

This onsite position requires candidates who are passionate about people and thrive in fast-paced environments. You will collaborate closely with team leads and training departments to meet key performance metrics while maintaining strict adherence to operational guidelines and schedules. We offer paid training and significant growth opportunities within our people-driven organization, providing a professional and collaborative atmosphere for your career development in the customer experience industry.

Key Requirements

Advanced English level (C1 proficiency). Minimum 1 year of customer service experience, preferably in a contact center. Strong verbal and written communication skills. Customer-oriented mindset with excellent problem-solving abilities. Comfortable working in fast-paced, high-volume call environments. Basic computer skills and ability to navigate multiple software systems. Availability to work onsite in Nairobi, Kenya is mandatory. Ability to build rapport quickly and ensure a positive customer experience. Proficiency in documenting customer interactions accurately in internal systems. Flexibility to work different shifts, including evenings and weekends.
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PUBLIC AREA ATTENDANT @ MORSAN HR

~24,000 Mentioned Kenya, Nairobi 8 days ago morsanhr.co.ke 808 Views

Our client is seeking a dedicated and detail-oriented Public Area Attendant to oversee and maintain the cleanliness, hygiene, and aesthetic presentation of all public spaces within their Nairobi facility. This essential role ensures that lobbies, hallways, restrooms, and outdoor areas remain safe, welcoming, and professional for both guests and staff members. Responsibilities include sanitizing high-traffic surfaces, replenishing supplies, and operating specialized cleaning equipment such as vacuum cleaners and buffers. The salary for this position is KES 24,000.

In addition to technical cleaning tasks, the ideal candidate must demonstrate a high level of integrity and professionalism when interacting with guests. The role requires proactive identification of maintenance issues, such as faulty lighting or leaks, and meticulous record-keeping of daily logs and supply usage. Successful applicants will work closely with the housekeeping team to maintain high standards of sanitation and waste disposal in accordance with established SOPs, contributing to the overall reputation of the facility.

Key Requirements

Certificate or Diploma in Housekeeping, Hospitality Management, or a related field. Minimum of 3 years of professional experience in housekeeping or public area maintenance. Strong verbal communication skills and a customer-friendly attitude for guest interactions. High level of integrity, discipline, and reliability in handling daily tasks. Physically fit and capable of managing demanding physical work and long shifts. Exceptional attention to detail regarding cleanliness and presentation standards. Ability to work independently and manage time effectively in a fast-paced environment. Willingness to work flexible hours, including evenings, weekends, and holidays. Proficiency in operating cleaning equipment like vacuum cleaners, buffers, and scrubbers. Knowledge of handling cleaning chemicals safely in compliance with MSDS standards. Ability to maintain accurate daily cleaning logs and incident reports. Proactive approach to reporting maintenance issues and environmental hazards.
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SALES EXECUTIVE (FURNITURE MANUFACTURING) @ ALTERNATE DOORS

0 Negotiable or Not Mentioned Kenya 7 days ago alternatedoors.co.ke 435 Views

Alternate Doors is seeking a dynamic and results-oriented Sales Executive to join a leading company in the Furniture Manufacturing industry. This role is specifically designed for professionals who possess a deep understanding of the high-end furniture market and have established relationships within the interior design community. You will be responsible for driving sales growth by targeting luxury residential and commercial projects, ensuring that the brand remains the preferred choice for sophisticated clients.

Your daily activities will involve consulting with interior designers, architects, and direct high-end clients to provide customized furniture solutions. You will manage the entire sales cycle from initial contact to final delivery, ensuring exceptional customer service and satisfaction. If you are passionate about design and have a proven track record in manufacturing sales, this is an excellent opportunity to advance your career with a reputable organization.

Key Requirements

Extensive experience working with interior designers and architects. Proven track record of managing and closing sales with high-end clients. Strong knowledge of the furniture manufacturing process and materials. Excellent communication and presentation skills to represent luxury brands. Ability to interpret design briefs and provide technical furniture solutions. Strong negotiation skills and ability to influence decision-makers. Self-motivated with a focus on hitting monthly and quarterly sales targets. Experience in CRM software for lead management and tracking. Valid driving license and ability to travel to client sites. A degree or diploma in Business, Marketing, or Interior Design.
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CUSTOMER ACCOUNT MANAGER @ JIJI

0 Negotiable or Not Mentioned Kenya, Remote 9 days ago jiji.co.ke 1301 Views

Jiji is seeking a talented Customer Account Manager to join their dynamic team and drive sales through effective communication and relationship building. The primary responsibility of this role is to present and promote Jiji's products to a diverse range of existing and potential customers, ensuring that sales targets are consistently met. The successful candidate will focus on building long-term partnerships, providing top-tier support, and resolving any customer concerns with efficiency and professionalism. This position offers a unique opportunity for career growth within a vibrant and fast-paced environment. Candidates will benefit from a competitive monthly retainer along with lucrative bonuses. With flexible work options including remote opportunities, Jiji fosters a fun and inclusive culture that values results and professional development. If you are a results-driven individual with strong communication skills in Swahili and Luganda, this is the perfect role for you.

Key Requirements

At least 1 year of experience in Telesales or professional sales. Demonstrated ability in persuasion and effective communication. Strong confidence in handling customer objections and closing sales deals. A highly motivated and results-driven mindset to meet targets. Professional fluency in both Swahili and Luganda languages. Ability to present, promote, and sell products to diverse client bases. Proven experience in building and maintaining long-term client relationships. Capability to resolve customer concerns and issues promptly and efficiently. Strong organizational and time management skills for managing multiple accounts. Ability to adapt to a fun work culture and work effectively in remote settings.
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AREA SALES REPRESENTATIVE (34 POSITIONS) @ MAN POWER NETWORKS

0 Negotiable or Not Mentioned Kenya 9 days ago manpowernetworks.co.ke 1054 Views

Our client in the FMCG industry is expanding their sales team and looking to recruit Area Sales Representatives across multiple regions including the Lake Region, Central Region, Coast Region, Rift Region, and Nairobi. If you are passionate about sales, customer relationships, and driving business growth, this opportunity is for you. Candidates will be responsible for territory management and product distribution goals.

Successful applicants must possess a diploma or degree in a business-related field and have a valid driving license to navigate various sales territories effectively. The role involves managing client relations and identifying new business opportunities within the specified Kenyan regions to enhance the company's market presence.

Key Requirements

Diploma or Degree in Sales, Marketing, Business, or related field Experience in FMCG sales or distribution is an added advantage Must have a valid driving license Strong interpersonal and relationship-building skills Ability to drive business growth through proactive sales Excellent communication and negotiation skills Knowledge of regional market dynamics in Kenya Proficiency in sales reporting and tracking performance Ability to work independently in a field-based environment Proven track record of meeting or exceeding sales targets
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INSURANCE OFFICER @ GIBOTEL

0 Negotiable or Not Mentioned Tanzania, Arusha 1 day ago gibotel.com 182 Views

Gibotel is seeking an Insurance Officer to join our Arusha office. This role involves managing insurance policies, processing claims, and providing expert advice to ensure the company and its assets are adequately protected. You will be responsible for evaluating risks, comparing insurance products, and maintaining up-to-date records of all insurance-related documentation and premium payments.

Applicants must submit a CV along with Form 4 and Form 6 certificates. Academic transcripts from your university are also required for the selection process. This role offers an opportunity to build a career in the insurance sector within a stable and professional environment in Arusha. We value candidates with strong communication skills who can explain complex insurance terms clearly.

Key Requirements

Bachelor's degree in Insurance, Risk Management, or Finance Form 4 Certificate of Secondary Education Form 6 Advanced Certificate of Secondary Education Official University academic transcripts Strong understanding of insurance laws and regulations Experience in insurance claims processing and management Exceptional attention to detail and accuracy Ability to perform comprehensive risk assessments Great interpersonal and customer service skills Advanced proficiency in Microsoft Office applications
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STOCKS ACCOUNTANT @ IGNITE ENERGY ACCESS

0 Negotiable or Not Mentioned Kenya 5 days ago igniteaccess.com 408 Views

Ignite Energy Access is seeking a dedicated Stocks Accountant to join our team in Kenya. This role focuses on maintaining accurate inventory records and ensuring the financial integrity of our stock management systems. You will be responsible for reconciliations, identifying discrepancies, and reporting on stock movements to support operational efficiency across the clean energy sector.

As part of the finance team, you will play a crucial role in our mission to provide reliable energy to the population. The ideal candidate will have a strong background in accounting and be comfortable working in a fast-paced environment where precision is paramount. Applications are being reviewed on a rolling basis, so early submission is highly encouraged.

Key Requirements

Bachelor's degree in Finance, Accounting, or a related field. Full professional qualification such as CPA (K) or ACCA. Minimum of 3 years of experience in stock accounting or inventory management. Proficiency in using advanced ERP systems and Microsoft Excel. Strong analytical and problem-solving skills with high attention to detail. Experience working within the energy or manufacturing sector is preferred. In-depth knowledge of Kenyan tax laws and financial regulations. Excellent communication and interpersonal skills. Ability to work independently and meet strict reporting deadlines. High level of integrity and professional ethics.
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ELECTRICAL @ GIBOTEL

0 Negotiable or Not Mentioned Tanzania, Arusha 1 day ago gibotel.com 182 Views

Gibotel is inviting applications for the position of Electrical Technician at our Arusha facility. The ideal candidate will handle the installation, maintenance, and repair of electrical systems and equipment to ensure uninterrupted operations. You will be tasked with identifying electrical issues and implementing effective solutions while strictly adhering to safety protocols and standards.

To apply, please send your CV and academic certificates including Form 4 and Form 6. University transcripts are also required for all degree holders. Join our technical team and help maintain the high standards of electrical safety and efficiency at Gibotel. This role requires technical expertise and a proactive approach to troubleshooting electrical failures in an industrial or office environment.

Key Requirements

Qualified Electrical Engineering diploma or degree Form 4 Certificate of Secondary Education Form 6 Advanced Certificate of Secondary Education Detailed University or College academic transcripts Proven experience in electrical system installations Capability to read and interpret electrical blueprints Advanced troubleshooting and diagnostic skills Thorough knowledge of electrical safety regulations Experience using specialized electrical testing tools Willingness to respond to emergency electrical repairs
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AUTOMATION ENGINEER @ LIPHIMAR HUMAN CAPITAL LIMITED

0 Negotiable or Not Mentioned Kenya, Nairobi 1 day ago liphimar.co.ke 198 Views

Liphimar Human Capital Limited is seeking a highly skilled and experienced Automation Engineer to join their dynamic team in Nairobi, Kenya. The ideal candidate will be responsible for designing, programming, and troubleshooting advanced automation systems to enhance manufacturing efficiency. This role focuses heavily on Allen Bradley and Rockwell Automation platforms, requiring a professional who can effectively manage PLC programming and technical troubleshooting to minimize production downtime and optimize line performance. The successful applicant will work closely with the engineering team to implement automation solutions that meet industry standards. This position is open to international candidates who are willing to relocate to Nairobi, provided they possess a strong background in electrical or mechatronics engineering and at least five years of hands-on experience. The role offers an opportunity to work in a challenging environment where innovation and technical expertise are highly valued for driving operational excellence.

Key Requirements

Degree in Electrical, Mechatronics, or Automation Engineering. Minimum of 5 years professional experience with Allen Bradley and Rockwell Automation systems. Expertise in PLC programming and system logic development. Proven ability in troubleshooting industrial automation lines. Experience in reducing operational downtime through automation efficiency. Strong understanding of electrical schematics and control panel design. Proficiency in HMI and SCADA configuration and maintenance. Excellent analytical and problem-solving skills in a high-pressure environment. Willingness to relocate to Nairobi, Kenya under current market conditions. Knowledge of international safety and quality standards in manufacturing.
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IT SUPPORT @ TRANSAFRICA MOTORS LTD

0 Negotiable or Not Mentioned Kenya, Nairobi 6 days ago transafricamotors.com 665 Views

Transafrica Motors Ltd is looking for a skilled IT Support professional to join our team in Nairobi. If you have experience in Windows environments and troubleshooting, networking including TCP/IP, DNS, DHCP, and VPNs, or user management using Active Directory, we want to hear from you. The ideal candidate is passionate about tech and ready to grow their career in a team that values growth, innovation, and excellence. Additionally, the role involves providing hardware support for desktops, laptops, and printers, as well as maintaining basic cybersecurity practices. You will be expected to diagnose and resolve technical issues quickly, ensuring minimal downtime for operations. This position requires a Diploma or Degree in IT, Computer Science, or a related field, alongside excellent communication and interpersonal skills to assist team members effectively.

Key Requirements

Diploma or Degree in IT/Computer Science or related field Experience in Windows environments & troubleshooting Networking (TCP/IP, DNS, DHCP, VPNs) Active Directory & user management Hardware support (desktops, laptops, printers) Basic cybersecurity practices Troubleshooting technical infrastructure Maintaining operational uptime Strong analytical skills Excellent team collaboration
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LOGISTICS AND CONCIERGE OPERATIONS SPECIALIST @ HADCA LOGISTICS LTD

0 Negotiable or Not Mentioned Kenya 6 days ago gmail.com 384 Views

Hadca Logistics Ltd is looking for a dedicated professional to join our team as a Logistics and Concierge Operations Specialist. As a leading name in Kenya for executive, luxury, and bespoke concierge services, we pride ourselves on delivering top-tier experiences to our clientele. This role involves managing complex travel and logistics requirements, ensuring that every detail of our luxury hire services meets the high standards our clients expect. The successful candidate will be responsible for coordinating activities across our key locations, including our office along Moi Southlake Road in Naivasha and our Nairobi branch in Parklands. You will work closely with the management team to optimize routes, manage client bookings, and maintain our reputation as Kenya's most trusted logistics partner. This position offers a unique opportunity to work in a high-stakes, luxury environment where excellence is the minimum requirement.

Key Requirements

Proficiency in coordinating high-end logistics and luxury concierge services for executive clients. Strong communication skills to interact with high-net-worth individuals and corporate partners. Experience in fleet management and vehicle hire operations within the Kenyan market. Ability to manage logistics schedules across multiple branches, specifically Naivasha and Nairobi Parklands. A valid driver's license and a clean driving record if operational support is required. High level of organizational skills to handle bespoke requests and luxury travel arrangements. Familiarity with local routes and traffic patterns in Nairobi and the Naivasha region. Proven ability to work under pressure and meet tight deadlines in a fast-paced environment. Excellent problem-solving skills to resolve logistical challenges in real-time. Proficiency in using logistics management software and basic office productivity tools.
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COLLECTIONS OFFICER @ IGNITE ENERGY ACCESS

0 Negotiable or Not Mentioned Kenya 5 days ago igniteaccess.com 408 Views

Ignite Energy Access is hiring a Collections Officer to manage accounts receivable and ensure timely payments from customers across our Kenyan operations. You will be responsible for monitoring payment schedules, contacting clients regarding overdue balances, and maintaining positive customer relations while securing company revenue. This role is essential for maintaining the liquidity needed to expand our reach.

This position is vital for maintaining the financial health of our operations. You will work closely with the finance and customer service departments to resolve billing issues and streamline collection processes. The ideal candidate will be firm yet empathetic, ensuring that our mission of energy access remains sustainable through diligent credit control.

Key Requirements

Diploma or Degree in Finance, Business, or a related field. Proven experience in debt collection or credit control roles. Strong negotiation and persuasion skills. Excellent customer service orientation and interpersonal skills. Ability to handle difficult conversations professionally. Proficiency in CRM software and basic accounting tools. High level of integrity and transparency. Strong attention to detail and accuracy in record keeping. Target-driven mindset with a focus on results. Familiarity with local consumer credit regulations.
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