0 Negotiable or Not Mentioned
Kenya, Nairobi
60 days ago
dyness-tech.com
11 Applied 8 Pro Applied
Dyness is a global energy storage company expanding its Technical Service & Support team in Africa. We are seeking a Technical Support Expert in Kenya to handle both pre-sales and after-sales support for our advanced battery systems. The ideal candidate must have direct experience in the renewable energy sector, specifically with lithium battery technologies. You will be responsible for providing technical expertise to local markets and ensuring customer satisfaction with our BESS solutions. This role is crucial for our expansion in East Africa and requires a candidate who is passionate about renewable energy and technical excellence. The work location for this position is centered in Nairobi, requiring local market engagement.
Key Requirements
Deep understanding of lithium batteries
Deep understanding of energy storage systems
Proven experience in technical support (pre-sales)
Proven experience in technical support (after-sales)
Ability to work independently in local markets
0 Negotiable or Not Mentioned
Kenya
66 days ago
solvoglobal.com
13 Applied 4 Ultra Applied
The Customer Service Representative (CSR) role based in Kenya is designed for individuals who are passionate about delivering exceptional customer experiences. In this position, you will serve as the primary point of contact for customer inquiries via telephone, providing empathetic and solution-driven support. Your core responsibilities involve active listening to understand customer concerns, offering clear and accurate resolutions, and professionally handling escalations to ensure a positive resolution process. You will be expected to apply critical thinking to troubleshoot issues and approve adjustments or returns within established company guidelines while conducting necessary follow-ups to ensure full satisfaction.
Beyond direct customer support, this role emphasizes integrity and collaboration. You will maintain strict confidentiality of customer information and stay updated on all product developments, policies, and procedures. Working closely with your teammates and leadership, you will contribute to the improvement of service delivery processes and participate in ongoing training opportunities. This is an excellent opportunity for a proactive, tech-savvy individual to thrive in a fast-paced, goal-oriented environment where service excellence and accountability are highly valued.
Key Requirements
Minimum 1 year of customer service experience in call center, retail, or hospitality environments.
Strong verbal and written communication skills with a focus on de-escalation techniques.
A proactive problem-solving mindset with the ability to adapt to changing situations.
High levels of personal integrity, accountability, and reliability in handling customer data.
Ability to perform effectively in a fast-paced and goal-oriented service environment.
0 Negotiable or Not Mentioned
Kenya
66 days ago
solvoglobal.com
13 Applied 1 Casual Applied
Join our team as a Customer Service Representative in Kenya, where you will be at the forefront of providing exceptional support to our global clientele. In this role, you will be responsible for managing a variety of customer inquiries through multiple channels including phone, email, and live chat. You will play a vital role in resolving issues promptly, providing accurate product information, and ensuring every customer interaction ends on a positive note.
We offer a dynamic and multicultural work environment that fosters professional growth and continuous learning. As part of our team, you will receive ongoing training to enhance your skills and advance your career within the organization. We are looking for proactive individuals who are passionate about problem-solving and possess excellent communication skills to help us maintain our high standards of service excellence.
Key Requirements
High school diploma or equivalent (college studies are a plus).
Advanced or fluent English communication skills (C1 written and spoken).
Strong interpersonal and problem-solving skills.
Basic computer skills and ability to multitask effectively.
Previous experience in customer service or a call center environment.
0 Negotiable or Not Mentioned
Kenya
47 days ago
outlook.com
15 Applied 5 Ultra Applied
Leading renewable energy companies, solar providers, and infrastructure developers are seeking skilled professionals to support solar projects and drive clean energy adoption in Kenya. This initiative focuses on building sustainable solutions through Solar PV System Design, installation, and solar farm development. Candidates will be at the forefront of energy innovation and sustainable growth within the African energy market.
Various roles are available ranging from Solar Engineers and PV System Designers to Project Managers and Energy Analysts. Key focus areas include energy storage systems, mini-grid solutions, and smart grid integration. Ideal candidates should have hands-on experience, technical expertise, and a strong portfolio of past projects to support the transition to green energy in Kenya.
Key Requirements
Hands-on experience in Solar PV System Design and Installation.
Solid background in Renewable Energy Engineering.
Proven experience in Solar Farm Development and infrastructure.
Technical proficiency in Energy Storage Systems (Batteries).
Skill in troubleshooting Inverters and Power Systems.
0 Negotiable or Not Mentioned
Tanzania, Arusha
67 days ago
atoz.co.tz
15 Applied 11 Pro Applied
atoz Polyfoam Company Limited is currently recruiting for two Process Technicians specializing in PET and Injection Machines to join its technical team in Arusha. The primary focus of this role is to monitor and adjust machine parameters to ensure the highest quality of plastic and PET bottle production. Technicians will be expected to perform routine maintenance, troubleshoot operational errors, and ensure that machinery runs at peak efficiency throughout the shift.
The ideal candidates will have a hands-on approach and a solid foundation in mechanical engineering. These positions are critical for the technical health of the plant's machinery. Being based in Arusha, the roles offer an opportunity to work with advanced plastic industry technology. Interested candidates should have the required vocational or diploma-level training and be ready to start work in a dynamic factory setting.
Key Requirements
Specific experience operating and maintaining PET and Injection machines.
A Diploma in Mechanical Engineering or a related technical field.
Alternative qualification of Vocational Training with 4 years of industrial experience.
Strong analytical skills to diagnose process-related bottlenecks.
Knowledge of thermal dynamics and plastic material properties.
0 Negotiable or Not Mentioned
Kenya
69 days ago
alternatedoors.co.ke
7 Applied 5 Pro Applied
As a Service Technician based in Kenya, you will be the primary point of contact for ensuring all equipment remains operational and efficient. Your role involves installing and commissioning various equipment, performing routine maintenance, and handling emergency repairs to minimize downtime. You will be expected to work in the field, troubleshooting complex technical issues and providing immediate results to keep client operations running smoothly.
Success in this position is defined by equipment reliability and client trust. You will manage job cards and service records while ensuring all safety and compliance standards are met. This role requires a hands-on approach and the ability to work under pressure, responding quickly to breakdown calls. If you are a disciplined professional with a background in the hospitality sector and electrical engineering, this field-based role offers a dynamic environment to showcase your expertise.
Key Requirements
Diploma in Electrical Power Engineering or related field
At least 2 years’ experience in a similar role
Hands-on experience with equipment and maintenance
Valid driver’s license
Strong troubleshooting skills
0 Negotiable or Not Mentioned
Tanzania, Mwanza
67 days ago
hrworld.co.tz
14 Applied 10 Pro Applied
HR World Limited is seeking a qualified Mining Technical Communicator on behalf of their client in the automotive industry. This pivotal role involves providing comprehensive technical support to service operations and acting as a primary liaison between internal support teams and equipment manufacturers. The successful candidate will be responsible for managing product issue communication, ensuring effective coordination across mining sites, and maintaining high standards of equipment performance through detailed technical analysis.
The position requires significant travel to various mining sites to support operations and document technical issues firsthand. Beyond troubleshooting, the role includes preparing monthly product problem reports, managing failure analysis documentation, and supporting warranty negotiations. Additionally, the communicator will lead continuous improvement initiatives, mentor new staff, and ensure that all service operations strictly adhere to safety standards and customer site policies.
Key Requirements
Technical Degree or equivalent qualification in Mechanical, Automotive, or a related field.
Minimum of 10 years of professional experience in mining service or technical support roles.
Strong hands-on experience with mining equipment, troubleshooting, and component rebuilds.
Ability to read and interpret complex electrical and hydraulic schematics and technical manuals.
In-depth knowledge of technical systems, service platforms, and vehicle electrics.
0 Negotiable or Not Mentioned
Tanzania, Mwanza
69 days ago
hrworld.co.tz
8 Applied 1 Casual Applied
HR World Limited is seeking a dedicated Mining Technical Communicator to join their automotive sector in Mwanza. The successful candidate will be responsible for bridging the gap between service operations, mining sites, and equipment manufacturers. This role involves providing high-level technical support, managing product issue communications, and ensuring that all technical queries are resolved efficiently using documented systems and expertise.
The role requires frequent travel to various mining sites to monitor equipment performance and communicate technical issues effectively to senior management. Key tasks include producing monthly problem reports, conducting failure analyses, and overseeing rework programs. Additionally, the candidate will be expected to mentor new staff and ensure all operations adhere strictly to safety standards and customer site policies.
Key Requirements
Technical Degree or equivalent qualification in Mechanical, Automotive, or related field.
Minimum of 10 years of experience in mining service, technical support, or similar role.
Strong hands-on experience with mining equipment, troubleshooting, and component rebuilds.
Ability to read and interpret electrical and hydraulic schematics and technical manuals.
Knowledge of technical systems and service platforms.
0 Negotiable or Not Mentioned
Tanzania, Arusha
34 days ago
mctv.co.tz
14 Applied 10 Pro Applied
Milan Fiber Ltd is seeking a dedicated and experienced Fiber Network Supervisor to join their team in Arusha. The successful candidate will be responsible for overseeing the daily operations of fiber technicians, ensuring that all installations and maintenance work meet the highest quality standards. This role requires a blend of technical expertise in fiber optics and strong leadership capabilities to manage field operations effectively and troubleshoot complex network issues. The supervisor will act as a pivotal link between the field teams and management, preparing detailed work reports and ensuring that all safety protocols are strictly followed. With a focus on efficiency and reliability, the Fiber Network Supervisor will play a key role in expanding and maintaining the company's fiber network infrastructure, contributing to the overall success and connectivity goals of Milan Fiber Ltd.
Key Requirements
Diploma or Degree in IT, Telecommunications, or a related field.
Minimum of 2 years of professional experience in the fiber industry.
Proven experience in supervising fiber technicians or technical field teams.
In-depth knowledge of fiber optic installation, splicing, testing, and troubleshooting.
Ability to interpret network diagrams and technical engineering reports.
~50,000 Mentioned
Kenya, Nairobi
59 days ago
talentgridafrica.com
11 Applied 8 Pro Applied
The IT Officer role at Talent Grid Africa involves supporting day-to-day technical operations for a client in the building and construction industry based in Nairobi. The primary focus is to ensure efficient IT service delivery through proactive system maintenance and infrastructure management. This position is well-suited for a detail-oriented professional who excels in a fast-paced environment and is ready to handle a variety of technical challenges. The monthly salary for this role is Ksh. 50,000.
Key responsibilities include managing the installation and configuration of hardware and software, providing troubleshooting support for various system issues, and monitoring network security and integrity. Additionally, the officer will administer user accounts, support IT project upgrades, and ensure data backups comply with industry best practices. The role requires a high level of integrity and the ability to maintain confidentiality across all organizational levels.
Key Requirements
Diploma or Degree in Information Technology, Computer Science, or related field
Proven experience in IT support or systems administration
Strong knowledge of computer hardware, software, and networking concepts
Experience with operating systems such as Windows and Linux
Familiarity with network management and cybersecurity practices