0 Negotiable or Not Mentioned
Kenya, Bomet
9 days ago
gmail.com
860 Views
Telepolis Village Hotel is seeking energetic and dedicated individuals to join our team as Waiters. The ideal candidates will be responsible for ensuring that all guests receive an exceptional dining experience by providing prompt and friendly service. You will be expected to take orders, serve food and beverages, and maintain a clean and organized dining area to the highest standards of the hospitality industry.
In addition to serving guests, you will collaborate with the kitchen staff to ensure orders are accurate and delivered on time. Success in this role requires a strong commitment to customer satisfaction, the ability to work effectively in a fast-paced environment, and excellent communication skills. We offer a professional working environment and the opportunity to grow within our established hotel located in Kiptenden, Bomet.
Key Requirements
Diploma in Hotel Management / Catering or related field
Relevant work experience in a restaurant or hotel setting
Good communication and interpersonal skills
Excellent customer service skills and a friendly demeanor
Ability to handle cash and process payments accurately
Knowledge of food safety and hygiene regulations
Physical stamina to stand and walk for long periods during shifts
Ability to multitask and work under pressure during peak hours
Professional appearance and a positive, proactive attitude
Flexibility to work in shifts, including weekends and public holidays
0 Negotiable or Not Mentioned
Tanzania, Zanzibar
8 days ago
world-travelling.com
1233 Views
Join our boutique hotel on the stunning southeast coast of Zanzibar as a Front Office Manager. We are a 40-room establishment with a high reputation for guest satisfaction, currently holding a 9.2 rating on Booking.com. In this role, you will be the heart of our guest experience, leading a dedicated front office team to ensure every visitor feels welcomed and valued from the moment they arrive. You will be responsible for creating a positive team culture where employees enjoy their work, which directly translates into the energy felt by our guests.
Your operational duties will be comprehensive, covering the end-to-end management of systems, processes, and standards. You will work closely with the reservations department to ensure seamless transitions for guests and maintain high standards across all OTA platforms and reporting systems. We are looking for a hands-on leader who is detail-oriented and stays calm under pressure. If you have a passion for high-standard hospitality and relevant experience in East Africa, we invite you to help us maintain our warm atmosphere and exceptional service standards.
Key Requirements
Solid front office or rooms division experience, ideally in Zanzibar or East Africa
Strong operational skills with knowledge of how to run a front office properly
Natural leadership ability to build people up and lead from the front
A genuine love for hospitality and guest experience
Strong English language proficiency, both written and spoken
Ability to stay calm under pressure and warm under any circumstances
Exceptional attention to detail and sharpness on operational tasks
Proven experience with OTA platforms, guest communication, and reporting
Ability to train and develop a team to ensure high standards of guest service
Experience in managing arrivals, departures, and seamless guest handoffs
0 Negotiable or Not Mentioned
Tanzania
3 days ago
africab.co.tz
481 Views
Africab is seeking a highly skilled and motivated Hotel Manager to join our team in Tanzania. This role involves overseeing all aspects of hotel operations, from managing daily staff activities to ensuring that every guest receives top-tier service. The ideal candidate will be responsible for setting operational goals, maintaining the facility's standards, and fostering a positive work environment for all employees. You will play a crucial role in the overall success and reputation of the establishment by implementing effective management strategies.In addition to operational management, the candidate must possess strong financial acumen to handle accounting, budgeting, and financial reporting tasks. We are looking for a leader with exceptional communication skills who can represent our brand with professionalism. Candidates must have a proven background in hospitality and be able to work under pressure to meet business objectives. Please note that there is an age limit of up to 40 years for this position.
Key Requirements
Proven hospitality experience in a management role
Strong leadership and interpersonal communication skills
Knowledge of accounting, budgeting, and financial reporting
Age limit of up to 40 years old
Experience in overseeing daily hotel operations and logistics
Ability to manage, train, and motivate a diverse staff
Commitment to ensuring excellent guest service and satisfaction
Proficiency in hotel management software and office tools
Strong problem-solving skills for handling guest issues
Experience in maintaining health, safety, and hygiene standards
0 Negotiable or Not Mentioned
Kenya
9 days ago
alternatedoors.co.ke
774 Views
As a Service Technician based in Kenya, you will be the primary point of contact for ensuring all equipment remains operational and efficient. Your role involves installing and commissioning various equipment, performing routine maintenance, and handling emergency repairs to minimize downtime. You will be expected to work in the field, troubleshooting complex technical issues and providing immediate results to keep client operations running smoothly.
Success in this position is defined by equipment reliability and client trust. You will manage job cards and service records while ensuring all safety and compliance standards are met. This role requires a hands-on approach and the ability to work under pressure, responding quickly to breakdown calls. If you are a disciplined professional with a background in the hospitality sector and electrical engineering, this field-based role offers a dynamic environment to showcase your expertise.
Key Requirements
Diploma in Electrical Power Engineering or related field
At least 2 years’ experience in a similar role
Hands-on experience with equipment and maintenance
Valid driver’s license
Strong troubleshooting skills
Strong communication skills
Technicians from the Hospitality Background preferred
Ability to manage job cards and service records
Proficiency in equipment commissioning
Capacity to handle emergency breakdown calls under pressure
0 Negotiable or Not Mentioned
Tanzania, Dodoma
3 days ago
bestwesterndodoma.co.tz
560 Views
Best Western Dodoma is seeking a professional, friendly, and motivated individual to join their hospitality team as a Receptionist. This role is pivotal in providing high-quality service to guests and managing the front desk operations to ensure a smooth stay for all visitors. The successful candidate will represent the hotel's brand through a professional appearance and a disciplined work ethic.
The responsibilities include managing guest bookings through various channels, verifying identifications during check-in, and processing payments. Beyond administrative tasks, the Receptionist will act as a liaison between housekeeping and maintenance departments to ensure room readiness. Key duties also involve upselling hotel services such as room upgrades and conference facilities, while maintaining accurate records in the Hotsoft management system.
Key Requirements
Diploma in Hotel Management.
Proven experience as a receptionist for one or two years.
Excellent communication and interpersonal skills.
Good organizational and multitasking ability.
Proficiency in Microsoft Office (Word, Excel, Outlook).
Professional appearance and attitude.
Must be trustworthy, disciplined, and able to work under pressure.
Ability to manage front desk operations and bookings via telephone and online.
Proficiency in processing credit card and cash payments during check-in and check-out.
Familiarity with property management systems specifically Hotsoft for guest information.
0 Negotiable or Not Mentioned
Tanzania, Dar es Salaam
3 days ago
opulenthotelgroup.com
597 Views
We are hiring a Front Office Supervisor / Shift Leader to oversee the daily operations of our reception desk. You will be responsible for leading a team of receptionists to ensure that check-in and check-out procedures are handled efficiently and that guests receive a warm welcome. Your leadership will be key to maintaining high guest satisfaction scores.
As a Shift Leader, you will act as the first point of contact for guest complaints and technical issues during your shift. You will also assist the Front Office Manager in training staff and implementing hotel policies to ensure excellence in hospitality service.
Key Requirements
Degree or diploma in Hotel Management or a related field.
At least 2 years of experience in a front office supervisory role.
In-depth knowledge of front office procedures and software.
Proven ability to lead and motivate a diverse team.
Excellent communication and interpersonal skills.
Strong conflict resolution and problem-solving abilities.
Ability to work various shifts, including nights and holidays.
Commitment to maintaining high professional standards.
Fluency in English; knowledge of Swahili is an advantage.
Attention to detail and the ability to multitask effectively.
0 Negotiable or Not Mentioned
Tanzania, Dar es Salaam
3 days ago
opulenthotelgroup.com
614 Views
Delta Hotels Dar es Salaam is looking for a service-oriented Reservation Agent to join our front office team. In this role, you will be responsible for handling guest inquiries, managing room bookings, and ensuring a smooth reservation process. Your goal is to provide professional and helpful service that encourages guest loyalty and maximizes hotel occupancy.
You will work closely with the sales and front desk teams to provide accurate information regarding rates, promotions, and availability. This is a great opportunity for someone looking to build a career in the hospitality industry with a prestigious hotel group.
Key Requirements
High school diploma or a degree in Hospitality Management.
Previous experience in hotel reservations or a similar customer service role.
Proficiency in hotel management software (e.g., Opera or Protel).
Excellent verbal and written communication skills in English.
Strong attention to detail and accuracy in data entry.
Ability to handle high volumes of calls and emails professionally.
Knowledge of local attractions and hotel amenities.
Patience and problem-solving skills when dealing with guest issues.
Strong organizational and time management skills.
Positive attitude and a commitment to providing excellent service.
0 Negotiable or Not Mentioned
Kenya, Nairobi
3 days ago
holidayinnnairobi.com
315 Views
Holiday Inn Nairobi Two Rivers is looking for a dynamic and service-oriented Receptionist to join our Front Office team. The ideal candidate will be the first point of contact for our guests, ensuring a warm welcome and efficient check-in and check-out processes. You will handle guest inquiries, manage reservations using the Opera system, and maintain a high standard of professional service throughout the guest's stay.
As a Receptionist, you will be responsible for multitasking in a fast-paced hotel environment while maintaining attention to detail and a high level of integrity. You will coordinate with other departments to fulfill guest requests and resolve any issues promptly. This role requires a professional appearance and excellent interpersonal skills to foster a positive guest experience at our Four Star property at Two Rivers Mall.
Key Requirements
Minimum of 2 years' experience as a receptionist in a busy hotel environment.
Diploma in Front Office Operations from a recognized institution.
Proficiency in Opera software system.
Excellent communication and interpersonal skills.
Strong customer service and guest handling skills.
Ability to multitask and work under pressure.
High level of integrity and attention to detail.
Well-groomed with a professional appearance.
Ability to handle cash transactions and process payments accurately.
Knowledge of local attractions and transportation options to assist guests.
0 Negotiable or Not Mentioned
Kenya, Nairobi
4 days ago
gmail.com
463 Views
Knops Hospitality Consultants is seeking a smart, energetic, and customer-focused Waitress to join their growing hospitality team in Nairobi. The successful candidate will be responsible for delivering exceptional customer service and creating memorable guest experiences through attentive and professional table service. This role is ideal for individuals who are passionate about hospitality and enjoy working in a fast-paced, guest-oriented environment.
In this role, you will be expected to take and manage orders efficiently while maintaining clean and organized service areas. The position offers a competitive salary along with training and growth opportunities within a friendly and professional work environment. Candidates should possess strong communication skills and a positive attitude to contribute effectively to the team's success in Nairobi.
Key Requirements
Deliver exceptional customer service
Take and manage orders efficiently
Maintain clean and organized service areas
Excellent communication and interpersonal skills
Ability to work in a fast-paced environment
Previous experience in hospitality or food service
Strong attention to detail and accuracy
Ability to stand for long periods of time
Knowledge of food safety and hygiene protocols
Ability to work flexible hours including weekends
Professional appearance and friendly demeanor
0 Negotiable or Not Mentioned
Tanzania, Moshi Mjini
10 days ago
lesadentalsurgery.or.tz
989 Views
Lesa Dental Surgery is seeking a dedicated and professional Registered Nurse (RN) to join our clinical team in Moshi Mjini. The successful candidate will be responsible for providing high-quality nursing care, assisting during dental procedures, and ensuring patient comfort throughout their visit. This role requires a professional who is detail-oriented and capable of maintaining the high standards of hygiene and patient safety required in a specialized dental surgery environment.
In addition to general nursing duties, the Registered Nurse will manage clinical records, monitor patient recovery post-procedure, and collaborate closely with the dental team. We are looking for an individual who is passionate about healthcare and possesses strong interpersonal skills to interact effectively with patients and staff. If you are a registered professional with the required certifications and a commitment to excellence, we encourage you to submit your application for this position at our Moshi location.
Key Requirements
Must hold a Diploma or Bachelors Degree in Nursing from a recognized institution.
Must have relevant certificates in Nursing with dental assistance as an added advantage.
Completed full clinical training and a mandatory internship program.
Must be currently and actively registered with the Tanzania Nursing and Midwifery Council (TNMC).
Possession of updated and valid Continuing Professional Development (CPD) points.
Minimum of at least 2 years of professional nursing experience in a clinical setting.
Strong knowledge of dental instruments and surgical assistance protocols.
Ability to maintain strict sterilization and infection control standards.
Excellent communication skills for patient education and coordination.
Proficiency in basic computer applications for medical record keeping.
0 Negotiable or Not Mentioned
Tanzania, Arusha
1 day ago
lionkingadventures.com
176 Views
Lion King Adventures and Nyota Luxury Camps and Lodges is seeking a dynamic and results-driven Marketing Manager to lead the brand's growth and visibility on a global scale. The ideal candidate will be a creative strategist capable of elevating the company's presence within the competitive tourism market, ensuring that world-class travel experiences are effectively communicated to potential clients and partners worldwide. This role requires a professional who can blend traditional marketing techniques with modern digital strategies to reach a diverse international audience.
The role involves overseeing a wide range of marketing activities, including digital presence management, content creation, and market analysis. You will be responsible for building strategic relationships with international travel agents and influencers while monitoring industry trends to identify new business opportunities. This position requires a passion for the East African landscape and a commitment to maintaining the high standards of excellence associated with Lion King Adventures. Candidates should be prepared to work in a fast-paced environment where storytelling and brand positioning are key to success.
Key Requirements
A Bachelor’s degree in Marketing, Business Administration, or a related field.
Proven experience in a marketing leadership role, preferably within the tourism industry.
Strong proficiency in digital marketing tools, analytics, and data-driven strategy.
Excellent communication, negotiation, and storytelling skills for brand building.
A passion for travel and a deep understanding of the East African tourism landscape.
Experience in managing content management systems and website SEO strategies.
Ability to develop and execute comprehensive marketing campaigns to enhance brand awareness.
Proven track record in producing high-quality promotional materials and digital advertisements.
Ability to build and maintain strategic relationships with international travel agents and influencers.
Expertise in monitoring industry trends and competitor activity to identify opportunities.
0 Negotiable or Not Mentioned
Tanzania, Zanzibar
1 day ago
matezatours.co.tz
195 Views
Mateza Tours & Travel is seeking a dedicated and strategic Marketing Manager to join their team in Zanzibar. This role is pivotal for driving the company's brand presence and overseeing all marketing initiatives within the travel and tourism sector. The manager will be responsible for crafting comprehensive marketing plans that utilize digital, social, and traditional media to capture market share and enhance customer engagement.
In addition to strategy development, the Marketing Manager will provide leadership to the marketing department, fostering a culture of excellence and mentorship. Key responsibilities include managing CRM systems like HubSpot, optimizing SEO/SEM efforts, and coordinating with other departments to ensure marketing goals align with the broader company vision. Candidates should be ready to work in a fast-paced environment and possess a strong passion for African safaris and hospitality.
Key Requirements
Bachelor’s degree in Marketing or a related field (Master’s is a plus).
5+ years’ experience in marketing roles.
2+ years’ experience specifically in a managerial capacity.
At least 3 years of hands-on experience with HubSpot and marketing automation.
Proven expertise in SEO, SEM, and digital analytics.
Experience working with Property Management Systems (PMS) and channel managers.
Solid understanding of OTA (Online Travel Agency) environments.
Exceptional leadership, communication, and project management skills.
Demonstrated ability to analyze market trends and competitor activities.
Previous experience in the travel, tourism, or hospitality industry is highly preferred.
0 Negotiable or Not Mentioned
Tanzania, Dar es Salaam
3 days ago
micasa.co.tz
509 Views
Mi Casa Lounge is hiring Cleaners to maintain the highest standards of cleanliness throughout the premises. Responsibilities include cleaning the lounge area, restrooms, and kitchen facilities to ensure a safe and hygienic environment for all patrons and staff members. Candidates must be reliable, hardworking, and willing to work flexible hours, including weekends and late-night shifts. This position is vital to the guest experience, as maintaining a pristine environment is a core value of our establishment.
Key Requirements
Strong attention to detail
Physical stamina for manual tasks
Proven reliability and punctuality
Knowledge of cleaning chemicals and safety
Ability to work late-night shifts
Teamwork and cooperation
Efficiency in task completion
Respect for hygiene and safety standards
Professional discretion
Ability to follow instructions accurately
0 Negotiable or Not Mentioned
Tanzania, Dar es Salaam
3 days ago
micasa.co.tz
542 Views
The FB Manager will be responsible for overseeing all social media activities for Mi Casa Lounge, with a specific focus on managing the Facebook page. This role involves creating engaging content, responding to customer inquiries, and developing strategies to increase the lounge's online presence and brand awareness. Candidates should have a passion for the hospitality industry and be able to translate the lounge experience into compelling digital narratives. You will monitor metrics to track growth and engagement while ensuring that all online communication aligns with the brand's identity and professional standards.
Key Requirements
Knowledge of social media platforms
Content creation skills
Experience with Facebook Business Suite
Basic graphic design skills
Community management experience
Ability to analyze social media metrics
Digital marketing strategy development
High level of creativity
Strong verbal and written communication
Time management and multitasking
Proactive approach to engagement
0 Negotiable or Not Mentioned
Tanzania, Dar es Salaam
3 days ago
micasa.co.tz
558 Views
Mi Casa Lounge is seeking a meticulous Stock & Cost Controller to manage inventory and oversee cost management processes. The successful candidate will be responsible for tracking stock levels, performing regular audits, and analyzing costs to ensure maximum profitability and minimal waste across all departments. You will work closely with the management team to identify discrepancies and implement efficient procurement strategies. This role requires a strong financial background and the ability to maintain accurate records in a fast-paced lounge environment.
Key Requirements
Accounting or Finance background
Experience in inventory management
Proficiency in Microsoft Excel
Analytical skills for cost assessment
Knowledge of beverage and food costing
Internal auditing skills
Extreme attention to detail
High level of integrity
Procurement and supplier coordination experience
Financial reporting capabilities
0 Negotiable or Not Mentioned
Tanzania, Dar es Salaam
3 days ago
micasa.co.tz
509 Views
As a Supervisor at Mi Casa Lounge, you will be tasked with overseeing daily operations and ensuring that both staff and guests experience a high standard of service. You will lead the team, manage shift rotations, and address any operational issues that arise during service hours to ensure a smooth workflow. The ideal candidate will have strong interpersonal skills and the ability to motivate staff while maintaining strict adherence to company policies. Your role is crucial in maintaining the atmosphere of the lounge and ensuring that guest satisfaction remains a top priority.
Key Requirements
Prior leadership or management experience
Excellent verbal communication
Customer service excellence
Conflict resolution skills
Experience in shift scheduling
Team management and motivation
Operational oversight skills
Strong problem-solving abilities
Ability to multitask under pressure
Professionalism and grooming standards
0 Negotiable or Not Mentioned
Tanzania, Dar es Salaam
8 days ago
minitreks.com
978 Views
Minitreks | Travel & Tours is seeking a dynamic and results-oriented Sales Representative to join our growing team. This role is perfect for individuals who possess a deep passion for the travel industry and have a knack for engaging with customers through various digital platforms. The primary focus of this position is to promote our diverse range of tour packages and travel services while maintaining a strong online presence for the brand.
As a Sales Representative, you will be responsible for managing our social media channels, including Instagram and TikTok, by creating compelling reels, posts, and captions. You will also handle direct customer inquiries, conduct consistent follow-ups through calls and messages, and identify new business opportunities to expand our reach. The ideal candidate will be self-motivated, target-driven, and capable of building long-lasting relationships with our clients to ensure exceptional customer satisfaction.
Key Requirements
Minimum 3 years experience in sales
Experience in social media management & content creation
Strong communication & negotiation skills
Ability to handle customers professionally
Confidence in making calls and follow-ups
Ability to create engaging content (posts, reels, captions)
Experience in the travel industry is an added advantage
Self-motivated and target-driven
Proficiency in utilizing digital marketing tools
Ability to work independently and meet monthly sales targets
Strong organizational and time-management skills
~24,000 Mentioned
Kenya, Nairobi
8 days ago
morsanhr.co.ke
836 Views
Our client is seeking a dedicated and detail-oriented Public Area Attendant to oversee and maintain the cleanliness, hygiene, and aesthetic presentation of all public spaces within their Nairobi facility. This essential role ensures that lobbies, hallways, restrooms, and outdoor areas remain safe, welcoming, and professional for both guests and staff members. Responsibilities include sanitizing high-traffic surfaces, replenishing supplies, and operating specialized cleaning equipment such as vacuum cleaners and buffers. The salary for this position is KES 24,000.
In addition to technical cleaning tasks, the ideal candidate must demonstrate a high level of integrity and professionalism when interacting with guests. The role requires proactive identification of maintenance issues, such as faulty lighting or leaks, and meticulous record-keeping of daily logs and supply usage. Successful applicants will work closely with the housekeeping team to maintain high standards of sanitation and waste disposal in accordance with established SOPs, contributing to the overall reputation of the facility.
Key Requirements
Certificate or Diploma in Housekeeping, Hospitality Management, or a related field.
Minimum of 3 years of professional experience in housekeeping or public area maintenance.
Strong verbal communication skills and a customer-friendly attitude for guest interactions.
High level of integrity, discipline, and reliability in handling daily tasks.
Physically fit and capable of managing demanding physical work and long shifts.
Exceptional attention to detail regarding cleanliness and presentation standards.
Ability to work independently and manage time effectively in a fast-paced environment.
Willingness to work flexible hours, including evenings, weekends, and holidays.
Proficiency in operating cleaning equipment like vacuum cleaners, buffers, and scrubbers.
Knowledge of handling cleaning chemicals safely in compliance with MSDS standards.
Ability to maintain accurate daily cleaning logs and incident reports.
Proactive approach to reporting maintenance issues and environmental hazards.
0 Negotiable or Not Mentioned
Tanzania, Morogoro
4 hours ago
gmail.com
30 Views
Pal Vista Hotel is looking for a qualified Account Supervisor to manage our financial operations. The successful applicant will oversee the accounting department, ensuring accurate record-keeping, timely financial reporting, and compliance with all local tax regulations and accounting standards.
Responsibilities include monitoring cash flow, managing payroll, and conducting regular audits of hotel inventory and expenditures. This role requires a detail-oriented professional who can provide insightful financial analysis to support the management's decision-making process.
Key Requirements
Bachelor’s degree in Accounting or Finance.
CPA or equivalent professional certification.
Experience in hospitality accounting or hotel finance.
Proficiency in accounting software like Tally or QuickBooks.
Advanced Microsoft Excel skills.
Knowledge of Tanzanian tax laws and VAT regulations.
Ability to prepare and analyze financial statements.
Experience in payroll processing and administration.
High level of integrity and ethical standards.
Excellent organizational and time-management skills.
0 Negotiable or Not Mentioned
Tanzania, Morogoro
4 hours ago
gmail.com
30 Views
Pal Vista Hotel is seeking a dedicated Accountant / Cashier (2) to join our financial team in Morogoro. The ideal candidate will be responsible for managing financial transactions, maintaining accurate ledger entries, and ensuring that all cash handling procedures are followed strictly according to company policy. You will play a vital role in the daily operations of the hotel, balancing accounts and providing excellent service to our guests.
In this role, you will also be expected to prepare periodic financial statements, handle bank reconciliations, and assist in the preparation of tax returns. Candidates should possess a strong background in accounting principles and have the ability to work effectively in a high-pressure hospitality environment. If you are detail-oriented and possess high integrity, we encourage you to apply for this exciting opportunity at our establishment.
Key Requirements
Knowledge of accounting principles and practices.
Experience with cash handling and POS systems.
Proficiency in MS Office, especially Excel.
Strong mathematical and analytical skills.
Excellent customer service and communication skills.
Ability to maintain accurate financial records.
Attention to detail and high level of integrity.
Degree or Diploma in Accounting, Finance, or related field.
Ability to work in a fast-paced hotel environment.
Familiarity with tax regulations and reporting.
0 Negotiable or Not Mentioned
Tanzania, Morogoro
4 hours ago
gmail.com
30 Views
Pal Vista Hotel is seeking a dedicated Driver to join our hospitality team in Morogoro. The successful candidate will be responsible for transporting guests safely to and from various destinations, ensuring a comfortable and professional travel experience. You will also assist with luggage and provide information about local attractions and hotel services to our valued guests.
In addition to driving duties, you will be expected to maintain the cleanliness and basic upkeep of the hotel vehicle. This role requires a high degree of reliability and a customer-first attitude to represent Pal Vista Hotel effectively on the road. You must be prepared to work flexible hours including weekends and holidays based on guest arrivals and departures.
Key Requirements
Valid driver's license with appropriate class
Clean driving record with no major accidents
Previous experience in hotel transport preferred
Excellent punctuality and reliability
In-depth knowledge of Morogoro routes and landmarks
Basic knowledge of vehicle maintenance and checks
Strong customer service and interpersonal skills
Ability to work flexible hours and shifts
Good communication skills in Swahili and English
Professional appearance and grooming standards
0 Negotiable or Not Mentioned
Tanzania, Morogoro
4 hours ago
gmail.com
43 Views
We are looking for energetic Sales & Marketing Officers to join the Pal Vista Hotel team. The primary goal of these positions is to increase brand awareness and drive bookings by developing and executing creative marketing campaigns and building strong relationships with corporate clients and travel agencies.
You will be responsible for identifying new market opportunities, managing our social media presence, and representing the hotel at various events. The ideal candidates will be proactive, result-oriented, and possess a deep understanding of the hospitality market trends in Tanzania.
Key Requirements
Diploma or Degree in Marketing or related field.
Proven track record in sales within the hospitality sector.
Strong negotiation and closing skills.
Proficiency in social media marketing and digital tools.
Ability to develop and maintain corporate relationships.
Excellent verbal and written communication skills.
Knowledge of market trends in the Morogoro region.
Ability to work independently and meet sales targets.
Professional grooming and presentation.
Flexibility to travel for client meetings and events.
0 Negotiable or Not Mentioned
Tanzania, Morogoro
4 hours ago
gmail.com
30 Views
We are looking for energetic and professional Waiters and Waitresses to join our service team at PAL VISTA HOTEL. Your primary role will be to provide high-quality table service, taking orders accurately, and ensuring that guests have a pleasant dining experience from the moment they arrive until they depart. You will be expected to maintain a thorough knowledge of our menu and offer recommendations to guests.
As a member of our service staff, you will also be responsible for maintaining the cleanliness of the dining area and setting up tables according to hotel standards. Teamwork is essential in this role, as you will collaborate with the kitchen and bar staff to ensure orders are served promptly. This position offers a dynamic work environment in the heart of Morogoro for individuals dedicated to the art of hospitality.
Key Requirements
Previous experience as a waiter or waitress in a reputable establishment.
Ability to provide high-quality and friendly customer service.
Excellent verbal communication skills.
Ability to work efficiently in a fast-paced environment.
Strong organizational and time management skills.
Physical stamina to stand and walk for long shifts.
Professional appearance and a positive demeanor.
Basic knowledge of food and beverage menu items and pairings.
Ability to work effectively as part of a cohesive team.
Flexibility to work various shifts including weekends and holidays.
Strong attention to detail when taking and delivering orders.
0 Negotiable or Not Mentioned
Tanzania, Zanzibar
10 days ago
safirablu.com
2174 Views
SafiraBlu Luxury Resort & Villas is seeking a professional and detail-oriented Cluster Reservation Agent to join their dynamic hospitality team. This is an on-premises role based at the resort's properties in Nungwi, Zanzibar, where the successful candidate will handle room reservations through various channels, including telephone, email, and online booking platforms. The role requires the accurate input and updating of bookings within the management system while providing potential guests with comprehensive information regarding room categories, rates, packages, and overall hotel services.
In addition to reservation management, the Cluster Reservation Agent is responsible for ensuring that all specific guest requests and preferences are meticulously recorded and communicated to the relevant departments to ensure a seamless guest experience. As this is a live-on-site position, the resort provides on-premise accommodation and meals for the employee. The ideal candidate will maintain the highest standards of customer service and professionalism, contributing to the positive atmosphere of the resort and ensuring exceptional guest satisfaction from the initial point of contact.
Key Requirements
Proven experience as a Reservation Agent or in a similar role within the hospitality industry.
Strong knowledge of Opera Cloud and Ezee Absolute systems is an added advantage.
Excellent verbal and written communication skills in English.
Clear and professional telephone etiquette for handling guest inquiries.
Strong attention to detail and exceptional organizational skills.
Ability to multitask and work effectively under pressure in a fast-paced environment.
Fluency in English; knowledge of additional languages is a significant benefit.
Customer-focused and service-driven attitude toward guest interactions.
Strong problem-solving skills to address reservation discrepancies or guest needs.
Must be a team player with a positive and professional personality.
Absolute willingness to live on-premises at the Safira Blu location.
0 Negotiable or Not Mentioned
Tanzania, Singida
9 days ago
gmail.com
891 Views
Samaki Complex in Singida is looking for a dynamic and experienced Manager to oversee its diverse business operations including restaurant services, conference halls, catering, social events, and bar management. The successful candidate will be responsible for the daily management of the facility, leading a dedicated team to ensure exceptional customer service, and making strategic decisions to drive profitability and enhance the company's reputation. Candidates are expected to actively seek new markets and clients to grow the business footprint.
Beyond operational tasks, the Manager will handle financial reporting, including monthly income and expenditure statements, and the development and implementation of comprehensive business plans. Requirements include a background in Business or Hotel Management with at least three years of leadership experience. Proficiency in business software and an understanding of local tax regulations are essential for this role to ensure the smooth and compliant running of Samaki Complex.
Key Requirements
Bachelor's degree or Diploma in Business, Hotel Management, or a related field
At least 3 years of experience in leadership and management positions
Proven experience in hotel or similar business operations
Creative and innovative mindset in business management
Ability to prepare and analyze monthly income and expenditure reports
Capability to prepare and execute detailed business action plans
Strong skills in building and managing effective staff teams
Knowledge and ability to manage various tax-related matters
Excellent communication and leadership skills
Proficiency in using computers and business-related software applications
0 Negotiable or Not Mentioned
Tanzania, Singida
9 days ago
gmail.com
803 Views
Samaki Complex is looking for two professional and well-mannered Waiters to provide exceptional service to our guests in Singida. Responsibilities include welcoming and serving customers with kindness and efficiency, handling food and beverage orders during regular dining and special events, and ensuring the dining area remains clean and organized. Additionally, waiters will be responsible for the setup and preparation of our conference rooms and social halls, ensuring they meet the requirements for meetings and celebrations.
Candidates should have a background in secondary or college education with a focus on hospitality or customer service. We value individuals who are neat, have a positive attitude, and possess the ability to work harmoniously within a team. The role requires someone who is dedicated to maintaining high standards of cleanliness and presentation, ensuring that every customer leaves satisfied with their experience at Samaki Complex.
Key Requirements
Education level from Secondary school up to Certificate or Diploma level
Excellent communication skills and customer care techniques
Ability to work effectively and cooperatively within a team
Must be neat with a professional and well-groomed appearance
Good character and a positive attitude toward guests
Willingness to be proactive and value hard work
Ability to perform setup and preparation of conference rooms
Experience in serving food and beverages during meetings and functions
Strong commitment to maintaining cleanliness of workspace and equipment
Organizational skills to ensure a good layout of the service area
0 Negotiable or Not Mentioned
Kenya
5 days ago
solvoglobal.com
395 Views
The Customer Service Representative (CSR) role based in Kenya is designed for individuals who are passionate about delivering exceptional customer experiences. In this position, you will serve as the primary point of contact for customer inquiries via telephone, providing empathetic and solution-driven support. Your core responsibilities involve active listening to understand customer concerns, offering clear and accurate resolutions, and professionally handling escalations to ensure a positive resolution process. You will be expected to apply critical thinking to troubleshoot issues and approve adjustments or returns within established company guidelines while conducting necessary follow-ups to ensure full satisfaction.
Beyond direct customer support, this role emphasizes integrity and collaboration. You will maintain strict confidentiality of customer information and stay updated on all product developments, policies, and procedures. Working closely with your teammates and leadership, you will contribute to the improvement of service delivery processes and participate in ongoing training opportunities. This is an excellent opportunity for a proactive, tech-savvy individual to thrive in a fast-paced, goal-oriented environment where service excellence and accountability are highly valued.
Key Requirements
Minimum 1 year of customer service experience in call center, retail, or hospitality environments.
Strong verbal and written communication skills with a focus on de-escalation techniques.
A proactive problem-solving mindset with the ability to adapt to changing situations.
High levels of personal integrity, accountability, and reliability in handling customer data.
Ability to perform effectively in a fast-paced and goal-oriented service environment.
Tech-savvy with the proficiency to multitask across multiple software systems simultaneously.
Demonstrated ability to handle professional escalations and maintain composure under pressure.
Strong active listening skills to accurately identify and address customer needs.
Commitment to participating in ongoing training and professional development sessions.
Ability to work collaboratively within a team to improve overall service delivery processes.
Proficiency in English to interact clearly with a diverse customer base.
0 Negotiable or Not Mentioned
Kenya, Bomet
9 days ago
gmail.com
769 Views
Telepolis Village Hotel is seeking a professional Receptionist to serve as the first point of contact for our guests in Kiptenden, Bomet. In this role, you will handle check-ins and check-outs, manage reservations, and answer inquiries both in person and over the phone. Your primary goal is to provide a seamless and pleasant experience for every guest from the moment they arrive until they depart our facility.
The ideal candidate will be highly organized, friendly, and capable of managing administrative tasks efficiently. You will also be responsible for maintaining guest records, processing payments, and coordinating with other departments to ensure specific guest requests are handled promptly. This is a vital role that requires a dedicated individual with a strong commitment to excellence in customer service and front-office administration.
Key Requirements
Diploma in Hotel Management / Catering or related field
Relevant experience working at a front desk or in a receptionist role
Exceptional verbal and written communication skills
Strong customer service orientation and professional phone etiquette
Proficiency in basic computer applications and reservation systems
Ability to handle multiple tasks simultaneously while maintaining attention to detail
Excellent organizational and problem-solving skills
Professional appearance and a welcoming demeanor
Ability to work independently and as part of a team
Cultural awareness and sensitivity when dealing with diverse guests
0 Negotiable or Not Mentioned
Tanzania
9 days ago
alphanamata.co.tz
1131 Views
We are looking for a professional and welcoming Receptionist to be the first point of contact for Triple A Finance Limited. You will be responsible for greeting clients, answering phone calls, and providing essential administrative support to our various departments. Your role is vital in maintaining a positive and professional image of the company, ensuring that every visitor and caller has a pleasant experience.
In addition to managing the front desk, you will handle incoming and outgoing correspondence, schedule appointments, and assist with general office coordination. The ideal candidate should have a Certificate of Hospitality and possess excellent interpersonal skills. If you are organized, friendly, and capable of multitasking in a fast-paced environment, we would love to have you as part of our professional team.
Key Requirements
Certificate of Hospitality or equivalent
Exceptional interpersonal and communication skills
Professional appearance and welcoming demeanor
Strong organizational and multitasking abilities
Proficiency in operating telephone switchboards
Experience with basic office equipment and filing
Knowledge of general administrative procedures
Ability to handle stressful situations calmly
Punctuality and strong time management skills
Basic proficiency in computer applications like MS Word
0 Negotiable or Not Mentioned
Tanzania, Zanzibar
3 hours ago
summer-hospitality.com
38 Views
Zanzibar Summer Hospitality is seeking a strong, hands-on Business Manager / General Manager to lead the day-to-day management and performance of its luxury villa portfolio in Paje, Zanzibar. This role is central to maintaining the high standards of guest experience and operational excellence that define our brand. The successful candidate will be responsible for overseeing all aspects of property management, ensuring that the villas operate efficiently while providing a world-class experience for every visitor. You will work closely with staff to cultivate a culture of excellence and lead by example in a fast-paced, entrepreneurial environment.
In addition to operational oversight, the Business Manager will focus on commercial performance and revenue optimization. This includes managing budgets, cost controls, and property-level P&L to ensure financial health. You will act as the primary point of contact for owner relations, preparing detailed reports and ensuring compliance with all systems and controls. The ideal candidate will have extensive experience in pricing strategies, ADR/RevPAR tracking, and occupancy management, allowing them to drive growth and maximize the potential of the luxury villa portfolio. Your ability to handle guest issues and staff management with confidence will be key to your success in this role.
Key Requirements
Operational leadership and day-to-day management of luxury villa portfolio.
Commercial performance and revenue optimization strategies.
Effective owner relations and professional reporting for asset stakeholders.
Comprehensive team leadership and staff management expertise.
Maintaining high guest experience and hospitality standards.
Implementation of controls, systems, and regulatory compliance.
8–15 years of relevant professional experience with proven progression.
Clear exposure to budgeting, cost control, and property-level P&L management.
Experience with pricing, promotions, and occupancy management.
Proficiency in ADR/RevPAR tracking and portfolio performance analysis.
Ability to work effectively in a lean, entrepreneurial environment.
Confidence in resolving guest issues and managing staff matters directly.