Best Talent Reach (BTR) 100 Jobs Found for "customer service"

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INDOOR SALES EXECUTIVE @ INSPIREHR

0 Negotiable or Not Mentioned Tanzania, Arusha 18 days ago inspirehr.co.tz 10 Applied 7 Pro Applied

The Indoor Sales Executive at inspirehr will be the face of the showroom, specializing in bedding solutions and retail. The primary focus of this role is to drive revenue by promoting premium bedding products, assisting walk-in customers with their selections, and ensuring that sales targets are consistently met. By providing personalized recommendations and expert product knowledge, the executive will enhance the customer experience and foster brand loyalty through professional interaction.

Beyond direct sales, the Indoor Sales Executive is responsible for maintaining the visual standards of the showroom, managing customer inquiries from initial contact to final purchase, and preparing detailed sales reports for management review. This role requires a proactive individual who can build lasting relationships with clients and support marketing initiatives to increase showroom traffic. The position is based in Arusha, Tanzania, and offers a dynamic environment for retail professionals to grow their careers within the bedding and furniture industry.

Key Requirements

Diploma or Bachelor’s degree in Sales, Marketing, Business Administration, or a related field. Minimum of 2 to 4 years of proven experience in sales, retail, or a customer service-oriented environment. Excellent verbal and written communication skills to interact effectively with diverse customers. Strong interpersonal and negotiation skills to close sales and handle customer objections professionally. Proficiency in basic computer applications and hands-on experience with Point of Sale (POS) systems.
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RECEPTIONISTS @ BARAZA RESORT & SPA

0 Negotiable or Not Mentioned Tanzania, Zanzibar 22 days ago baraza-zanzibar.com 9 Applied 6 Pro Applied

Baraza Resort & Spa is seeking passionate and professional Receptionists to join our Front Office team in the beautiful setting of Zanzibar. As the first point of contact, you will play a crucial role in creating a luxury hospitality experience for our guests. Your primary responsibilities will include welcoming and assisting guests during the check-in and check-out processes, ensuring a seamless arrival and departure experience. You will also be tasked with handling various guest requests, providing detailed information about resort services, and coordinating with other departments to maintain high standards of service. In addition to face-to-face interactions, you will professionally manage telephone inquiries and correspondence, ensuring that all guest needs are addressed promptly and effectively. This role requires a candidate who is well-organized, capable of multitasking in a fast-paced environment, and dedicated to delivering exceptional service. We are looking for individuals who embody a positive attitude and a strong team spirit, contributing to the overall success of our world-class resort. Please note that this position is specifically open to local candidates only.

Key Requirements

Previous experience in hospitality or customer service is an advantage Excellent communication and interpersonal skills Fluent in English & Swahili (additional languages are a plus) Well-presented, organized, and able to work under pressure Good knowledge of computer systems and Microsoft Office
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RECEPTIONIST (DAY AND NIGHT SHIFTS) @ MAISHA MATAMU BOUTIQUE

0 Negotiable or Not Mentioned Tanzania, Zanzibar 18 days ago maisha-matamu.com 15 Applied 11 Pro Applied

Maisha Matamu Boutique is hiring professional Receptionists for both day and night shifts at our stunning Paje Beach location in Zanzibar. As the first point of contact for our guests, the Receptionist plays a critical role in embodying the beauty and simplicity of island life. You will be responsible for providing a warm welcome, managing check-ins and check-outs, and ensuring that guests feel a deep emotional connection to the local culture from the moment they arrive at our 19-suite oasis.

Working in a boutique environment requires a high degree of adaptability and attention to detail. You will assist guests in navigating their stay, offering insights into our locally sourced culinary experiences and curated antiques. This role is perfect for a hospitality professional who is passionate about sustainability and meaningful community support. Accommodation and meals are provided on-site in Zanzibar to ensure our team can fully immerse themselves in the Maisha Matamu experience.

Key Requirements

Bachelor degree in Hospitality Business Administration or equivalent. 3 - 5 years of experience as a Receptionist or Front Desk Agent. Excellent communication and interpersonal skills. Proficiency in using Property Management Systems (PMS) and office software. Fluency in English; knowledge of Swahili or another language is a plus.
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SALES REPRESENTATIVE @ DAY SPARKLE CONSULTANCY

~300,000 Mentioned Tanzania, Dar es Salaam 18 days ago daysparkle.co.tz 14 Applied 10 Pro Applied

Day Sparkle Consultancy is seeking a dedicated Sales Representative on behalf of a reputable client operating within the building materials industry. This role is based in the vibrant city of Dar es Salaam and requires a professional who is capable of driving sales growth and expanding the company's market presence. The successful candidate will be responsible for engaging with potential customers, understanding their construction needs, and providing expert advice on suitable building materials. The monthly salary for this position is TZS 300,000.

As a Sales Representative, you will play a critical role in the client's business development strategy. Your daily tasks will include identifying new business opportunities, conducting site visits, and negotiating contracts to ensure customer satisfaction and loyalty. Candidates must possess excellent communication skills and the ability to work independently to achieve set targets. This is an immediate start opportunity for a motivated individual looking to build a career in the building materials sector in Tanzania.

Key Requirements

Minimum of 2 years’ sales experience Must be 25 years and above Strong communication and negotiation skills Ability to start immediately Prior experience working in the building materials or hardware sector
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CLIENT RELATIONSHIP OFFICER @ FREIGHT FORWARDERS TANZANIA

0 Negotiable or Not Mentioned Tanzania 18 days ago ffwdt.co.tz 20 Applied 14 Pro Applied

Freight Forwarders Tanzania is seeking a dedicated and proactive Client Relationship Officer to join our professional logistics team. In this pivotal role, you will be responsible for bridging the gap between our esteemed clients and our internal operations team, ensuring that all logistics needs are met with precision and excellence. Your primary focus will be to manage and strengthen relationships with both existing and potential clients, acting as their main point of contact for inquiries and service updates. Beyond relationship management, the successful candidate will oversee and coordinate essential logistics activities, including declarations and port operations. You will be tasked with ensuring all documentation is accurate and fully compliant with national and international regulations. By collaborating closely with internal departments, you will help streamline operations and provide effective solutions to complex logistical problems, thereby enhancing overall client satisfaction and operational efficiency.

Key Requirements

At least 3 years of working experience in freight forwarding or a related industry. Strong knowledge and hands-on experience in Declarations. Proficiency in Port Operations and Logistics processes. Excellent communication and interpersonal skills for client engagement. Demonstrated ability to manage client relationships and deliver high-quality customer service.
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SALES REPRESENTATIVE @ BRIDAL LUXURY ELEGANCE

0 Negotiable or Not Mentioned Tanzania 18 days ago gmail.com 12 Applied 8 Pro Applied

Brimoo Designs is seeking enthusiastic Sales Representatives to join our growing bridal brand. As a Sales Representative, you will be the first point of contact for our clients, helping them navigate our extensive collection of bridal wear, party wear, and custom-made outfits. You will be responsible for providing personalized styling advice and ensuring that each customer feels confident and beautiful. Your role will involve active engagement on social media to showcase our new arrivals and answer customer inquiries promptly.

We are looking for individuals who are not only passionate about fashion but also possess excellent interpersonal skills. You will work closely with the management team to maintain store standards and achieve daily sales objectives. This position offers a unique opportunity to build a career in the high-end fashion industry while working with a stylish team that inspires confidence. Female candidates are particularly encouraged to apply for this role to better serve our bridal clientele.

Key Requirements

Good communication skills and friendly demeanor. Smart appearance and professional fashion sense. Ability to attract and assist customers professionally. Experience in sales or customer care is an added advantage. Ability to use Instagram and WhatsApp for business communication.
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HOLIDAY PACKAGES COORDINATOR @ TRAVELTRACK

0 Negotiable or Not Mentioned Tanzania 18 days ago traveltrack.co.tz 13 Applied 9 Pro Applied

We are looking for a dedicated Holiday Packages Coordinator to join Traveltrack in Tanzania. The primary focus of this role is to design, organize, and manage diverse holiday packages that cater to the needs of our varied clientele. You will be responsible for coordinating with various service providers such as hotels, transport companies, and tour guides to ensure a seamless holiday experience. This position is available for candidates interested in working in Dar es Salaam or Arusha. As a Holiday Packages Coordinator, you will use your creativity to build compelling travel itineraries that highlight the best destinations in Tanzania and beyond. This involves staying updated on industry trends and negotiating the best possible rates to provide value to our customers. Ideal candidates will have a strong background in tour operations and a commitment to delivering exceptional travel products that exceed client expectations.

Key Requirements

Experience in designing and coordinating holiday packages Deep knowledge of Tanzanian and international tourist destinations Excellent organizational and project management skills Strong negotiation skills for dealing with vendors and hotels Ability to create customized itineraries based on client preferences
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FRONT DESK OFFICER / RECEPTIONIST – 1 POSITION @ DENTONS EALC

0 Negotiable or Not Mentioned Tanzania, Dar es Salaam 18 days ago dentons.co.tz 10 Applied 7 Pro Applied

Dentons EALC is seeking a professional and organized Front Desk Officer/Receptionist to manage front office operations and support day-to-day administrative functions. The successful candidate will serve as the first point of contact for clients and visitors, ensuring a welcoming environment and efficient handling of all communications. The role involves managing mail, parcels, and courier services while maintaining accurate records and logbooks.

Additionally, the officer will coordinate travel arrangements for staff and visitors and oversee office maintenance, contributing to the overall operational excellence of the firm. The individual will be responsible for the professional handling of incoming calls and ensuring the reception area remains functional and presentable. This position is vital for the smooth flow of correspondence and administrative support within the organization.

Key Requirements

Bachelor’s Degree or Diploma in Business Administration or a related field. Minimum of 3 years’ relevant experience in front desk or customer service roles. Strong communication skills in both English and Kiswahili. Excellent organizational and time management skills. Proficiency in Microsoft Office 365.
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SALES AGENTS @ LION KING ADVENTURES

0 Negotiable or Not Mentioned Tanzania, Arusha 19 days ago lionkingadventures.com 10 Applied 7 Pro Applied

As a Sales Agent for Lion King Adventures, you will be the driving force behind our revenue growth by converting inquiries into successful bookings. This role involves designing tailored safari itineraries that match the specific preferences and budgets of international clients. You will respond to inquiries via various channels including email and phone, ensuring that every lead is followed up with diligence and professionalism to meet monthly sales targets.

The position requires a deep understanding of Tanzanian national parks and logistics to provide accurate and enticing travel advice. You will manage client data within our CRM system and coordinate closely with our operations and reservations teams to ensure every booked trip is executed flawlessly. This is an ideal role for individuals with a background in the East African safari industry who possess excellent negotiation skills and a passion for customer relationship management.

Key Requirements

Diploma or Bachelor’s Degree in Tourism, Hospitality Management, or Business Administration. 2+ years of experience as a Sales Agent or Tour Consultant in East Africa. Deep knowledge of Tanzanian national parks, safari circuits, and logistics. Proven track record of meeting or exceeding sales targets. Excellent negotiation, persuasion, and closing skills.
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WAITERS / WAITRESSES @ LION KING ADVENTURES

0 Negotiable or Not Mentioned Tanzania, Arusha 19 days ago lionkingadventures.com 11 Applied 8 Pro Applied

Lion King Adventures is seeking energetic and qualified Waiters and Waitresses to join our team in providing exceptional food and beverage services. This role is central to creating a memorable dining experience for our guests through attentiveness, professionalism, and warm hospitality. You will be responsible for welcoming guests, presenting menus, and ensuring all orders are served promptly and accurately while maintaining the highest standards of cleanliness in the dining area.

In addition to guest interaction, you will work closely with our kitchen and bar staff to ensure seamless service delivery. Successful candidates will manage guest billing and transactions with precision and integrity. This position offers the opportunity to work within a luxury hospitality environment, requiring a groomed appearance and a positive, team-oriented attitude to thrive in our dynamic safari lodge settings.

Key Requirements

Certificate or Diploma in Food and Beverage Service or Hospitality Management. At least 1–2 years of experience as a waiter/waitress in a reputable restaurant or luxury lodge. Excellent communication and interpersonal skills. Fluency in English (additional foreign languages are a distinct advantage). Groomed, professional appearance with a positive, team-oriented attitude.
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