Best Talent Reach (BTR) 100 Jobs Found for "customer service"

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PORTER @ UNIQUEROYALHOTELANDSUITES

0 Negotiable or Not Mentioned Tanzania 16 days ago GMAIL.COM 9 Applied 6 Pro Applied

UNIQUEROYALHOTELANDSUITEs is seeking a dedicated and energetic Porter to join our hospitality team. The successful candidate will be the first point of contact for our guests, assisting them with their luggage and ensuring they feel welcomed from the moment they arrive. This role requires a high level of physical stamina and a commitment to providing exceptional service to all visitors. In addition to luggage handling, the Porter will be responsible for maintaining the cleanliness of the lobby area and providing guests with directions or information about hotel amenities. We are looking for an individual who is hardworking, punctual, and possesses a positive attitude. The selected candidate will help create a lasting first impression for our establishment. Detailed interviews for this position are scheduled for Monday, 01 June 2026.

Key Requirements

Physically fit and able to lift and carry heavy luggage. Strong interpersonal and verbal communication skills. Professional and well-groomed appearance at all times. Willingness to work in shifts, including nights, weekends, and holidays. Basic understanding of hotel operations and safety protocols.
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RECEPTIONIST @ UNIQUEROYALHOTELANDSUITES

0 Negotiable or Not Mentioned Tanzania 16 days ago GMAIL.COM 15 Applied 2 Casual Applied

UNIQUEROYALHOTELANDSUITEs is looking for a professional and organized Receptionist to manage our front desk and serve as the face of our hotel. The ideal candidate will handle a variety of administrative and clerical tasks, including answering phones, processing check-ins and check-outs, and addressing guest inquiries. Efficiency and a friendly demeanor are essential for success in this role as you represent the brand to all incoming guests. The Receptionist must be able to multitask effectively in a fast-paced environment while maintaining a high standard of customer service. You will collaborate with other departments to ensure a seamless guest experience and handle administrative tasks such as booking management and payment processing. Interested candidates are encouraged to submit their resumes for the interview session scheduled for Monday, 01 June 2026.

Key Requirements

Proven work experience as a Receptionist or Front Office Representative. Proficiency in Microsoft Office Suite including Word and Excel. Hands-on experience with office equipment like fax machines and printers. Professional attitude and excellent personal presentation. Solid written and verbal communication skills in English.
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OFFICE ADMINISTRATOR / RECEPTIONIST @ PAULSAMGROUP

0 Negotiable or Not Mentioned Tanzania, Dar es Salaam 21 days ago paulsamgroup.co.tz 11 Applied 3 Ultra Applied

Paulsam Group Consultancy Services is seeking a dedicated and professional individual to join their team as an Office Administrator / Receptionist. This role is pivotal in maintaining a welcoming and professional atmosphere for clients and visitors, acting as the primary point of contact for the office. The successful candidate will be part of a passionate and growing work environment that values excellence and professionalism. The role involves managing the front desk, coordinating office schedules, and ensuring that all administrative tasks are completed efficiently. Beyond typical reception duties, the individual will be responsible for hospitality tasks such as preparing refreshments and maintaining the organization of common areas. This position offers a great opportunity for someone with strong organizational skills and a positive attitude to contribute to a thriving consultancy firm in Dar es Salaam.

Key Requirements

Minimum education: Certificate or Diploma in Office Administration, Office Management, or Secretarial Studies. Fluency in both English and Swahili with excellent communication skills. Proficient in Microsoft Office applications including Word, Excel, and Email management. Maintain a professional appearance and a consistently positive, helpful attitude. Ability to prepare tea, coffee, and simple meals for staff and visitors as required.
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CUSTOMER SERVICES OFFICER (CALL CENTER) (30 VACANCIES) @ VUNJABEI GROUP

0 Negotiable or Not Mentioned Tanzania 21 days ago vunjabeigroup.com 23 Applied 16 Pro Applied

Vunjabei Bet Company Limited is seeking passionate and energetic individuals to fill thirty vacancies for the role of Customer Services Officer within our Call Center department. The ideal candidates will act as the first point of contact for our customers, providing assistance and resolving issues related to our betting services. You will be responsible for delivering high-quality service, maintaining professional communication, and ensuring a positive user experience for all clients. Successful applicants will join a dynamic team in a fast-growing company. Responsibilities include handling inbound and outbound calls, assisting users with account queries, and promoting responsible gaming practices. Applicants must have a deep understanding of the betting industry and be proficient in both English and Swahili to cater to our diverse customer base. We offer a vibrant work environment and the opportunity for career growth within the Vunjabei Group.

Key Requirements

Female or Male candidates below 35 years of age. Strong knowledge and understanding of the betting industry is the number one requirement. Must be fluent in both English and Swahili. Minimum education level: Advanced Secondary Certificate, Certificate, or Diploma in any field. Excellent customer care and communication skills.
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CUSTOMER CARE OFFICER @ LUMAC

0 Negotiable or Not Mentioned Tanzania 17 days ago outlook.com 20 Applied 14 Pro Applied

As the Customer Care Officer at Lumac, you are the vital first point of contact for our valued clients. Your role is centered on delivering exceptional service by handling inquiries via telephone, WhatsApp, and email with professionalism and efficiency. You will play a key role in the sales cycle by following up on quotations, scheduling appointments, and keeping customers informed about their project status.

Beyond basic inquiries, you will be tasked with resolving customer complaints and ensuring that all feedback is handled in a way that preserves our reputation for excellence. By maintaining meticulous customer records and supporting the sales team with administrative tasks, you will ensure a seamless experience for our clients from their first interaction to the final project delivery.

Key Requirements

Diploma or Degree in a relevant field is preferred. At least 1 year of experience in customer service or a call-center environment. Fluent in both English and Swahili (written and spoken). Strong verbal and written communication skills. Ability to handle customer inquiries via WhatsApp, email, and phone professionally.
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CUSTOMER CARE OFFICER @ LUMAC

0 Negotiable or Not Mentioned Tanzania 17 days ago outlook.com 24 Applied 17 Pro Applied

As the first point of contact for Lumac, the Customer Care Officer plays a vital role in ensuring a positive customer experience. You will handle a high volume of inquiries via phone, WhatsApp, and email, providing timely and accurate information to prospective and existing clients. Your responsibilities include following up on quotations, scheduling appointments, and providing updates on ongoing projects.

The ideal candidate will be a problem-solver who can handle complaints with professionalism and maintain detailed customer records. By supporting the sales team and ensuring overall customer satisfaction, you contribute directly to Lumac’s reputation for excellence. Fluency in both English and Swahili is a mandatory requirement for this position.

Key Requirements

Diploma or Degree in any field (preferred). At least 1 year of experience in customer service or call-center. Full fluency in both English and Swahili. Strong communication and interpersonal skills. Ability to handle customer inquiries via phone, WhatsApp, and email.
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CUSTOMER SERVICE / CALL CENTER AGENT @ GREAT WALL TOBACCO COMPANY (T) LIMITED

0 Negotiable or Not Mentioned Tanzania, Dar es Salaam 17 days ago outlook.com 29 Applied 20 Pro Applied

Great Wall Tobacco Company (T) Limited is seeking a motivated and results-driven Customer Service / Call Center Agent to join its growing team in Tanzania. Based in Mikocheni, Dar es Salaam, the successful candidate will be responsible for supporting customers, distributors, and retailers by handling inquiries, resolving issues, coordinating orders, and maintaining excellent customer relationships. This role serves as a vital link between the company and its market, requiring a professional who can represent the brand with integrity and efficiency.

The daily duties involve answering inbound customer calls and messages, tracking orders, and coordinating logistics processes to ensure timely delivery and customer satisfaction. The agent will also be expected to maintain accurate records in CRM systems, prepare regular customer service updates, and meet specific response-time targets. This fast-paced environment requires someone who can handle complaints calmly and escalate complex issues when necessary to maintain high standards of service delivery.

Key Requirements

Female candidate aged between 25–30 years. Diploma or Bachelor’s Degree in Business Administration or a related field. Proven experience in a customer service or call center environment. Strong verbal and written communication skills in both English and Kiswahili. High level of computer literacy and proficiency in common office applications.
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FOLLOW UP ASSISTANT @ BOXLEOCOURIER

0 Negotiable or Not Mentioned Tanzania 22 days ago boxleocourier.com 5 Applied 4 Pro Applied

Boxleocourier is looking for a proactive Follow Up Assistant to join the Operations Department. This role is central to ensuring the smooth flow of outbound logistics, where you will be responsible for verifying that orders are accurately picked, packed, and labeled before dispatch. You will coordinate closely with riders and regional follow-up teams to ensure timely deliveries while maintaining precise records of all transactions and order statuses.

Beyond technical logistics, you will act as a key liaison between the company, its agents, and its customers. This involves addressing inquiries, resolving order discrepancies or delays, and providing regular performance reports to management. Additionally, the role includes training agents on outbound procedures and warehouse equipment usage. Female candidates are highly encouraged to apply for this position, which offers a great opportunity to grow within the courier and logistics industry.

Key Requirements

Minimum Degree in Business Administration or any related field is required. Minimum of 1.5 years of relevant experience in a call center or telesales role. Excellent communication and interpersonal skills, with the ability to engage customers professionally. Strong knowledge of customer service best practices and call handling procedures. Proven ability to achieve set sales and call targets while maintaining high-quality service.
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FRONT OFFICE & BILLING CASHIER - 1 POST @ HEAMEDA-HOSPITAL

0 Negotiable or Not Mentioned Tanzania 17 days ago heameda-hospital.co.tz 11 Applied 8 Pro Applied

The Front Office & Billing Cashier role at Heameda Hospital is the first point of contact for our patients and visitors. This position requires a professional individual who can manage reception duties while accurately handling financial transactions and hospital billing. You will be responsible for checking in patients, managing the switchboard, and ensuring that all billing is processed correctly in accordance with hospital policies and insurance requirements.

Working at our facility in Tanzania, you will play a key role in the patient experience. Accuracy and transparency in financial dealings are paramount. We require a candidate who can balance high-volume customer service with meticulous attention to financial detail, ensuring that every patient interaction is handled with care and efficiency.

Key Requirements

Minimum 2 Years Experience Strong patient care and teamwork skills Proficiency in cash handling and financial reconciliation Knowledge of medical billing software and insurance procedures Excellent interpersonal and customer service skills
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HOTEL GENERAL MANAGER @ BLUEBIRD LODGE

0 Negotiable or Not Mentioned Tanzania, Arusha City 17 days ago gmail.com 44 Applied 31 Pro Applied

Bluebird Lodge is a newly established hotel located in the heart of Arusha City, Tanzania. We are seeking a highly motivated and experienced individual to join our team as a Hotel General Manager. This role is pivotal in establishing our brand presence and ensuring the delivery of high-quality hospitality services to our guests. The successful candidate will be responsible for overseeing day-to-day operations, including staff management, training, and sales strategies. You will play a crucial role in financial management, budgeting, and cost control to drive the company's success. Your leadership will ensure that our staff remains motivated and our customers receive exceptional service at all times. This position requires a strategic thinker who can handle multiple facets of hospitality management while maintaining high standards of excellence.

Key Requirements

Proven experience in a senior management role within the hospitality industry. Strong leadership and excellent communication skills. Ability to develop and implement effective sales and marketing strategies. Experience in financial management, including budgeting and revenue forecasting. Exceptional customer service skills and a guest-centric approach.
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