Best Talent Reach (BTR) 100 Jobs Found for "customer service"

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ONBOARDING CUSTOMER SERVICE AGENT @ CARTRACK

0 Negotiable or Not Mentioned Tanzania 25 days ago cartrack.co.tz 19 Applied 13 Pro Applied

The Onboarding Customer Service Agent role is critical for ensuring a seamless start for our new customers. You will guide new clients through the initial setup process, explaining how to use our tracking software and mobile applications. Your goal is to ensure that every customer feels confident and empowered to use Cartrack’s features from day one.

This position involves high levels of interaction via phone and email, requiring a patient and helpful demeanor. You will troubleshoot initial technical hurdles, coordinate with the installation team, and gather feedback to improve the onboarding journey. By providing a warm and efficient welcome, you help set the foundation for a successful, long-term relationship between the customer and Cartrack.

Key Requirements

Prior experience in customer service or a client-facing onboarding role. Excellent communication skills with a focus on clear, instructional speaking. Patience and the ability to explain technical concepts to non-technical users. Strong organizational skills and ability to track onboarding progress for multiple clients. Proficiency in Microsoft Office and support ticket software.
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ACCOUNT MANAGERS @ CARTRACK

0 Negotiable or Not Mentioned Tanzania 25 days ago cartrack.co.tz 6 Applied 4 Pro Applied

Cartrack Tanzania is hiring Account Managers to oversee and nurture our existing client portfolio. Your primary mission is to ensure high levels of customer satisfaction and retention by serving as the main point of contact for corporate clients. You will regularly review client data, provide insights on fleet performance, and identify opportunities for upselling additional services and hardware upgrades.

Account Managers act as consultants, helping businesses optimize their operations using our tracking data. You will be responsible for conducting regular account reviews, resolving service issues promptly, and ensuring that our solutions continue to add value as our clients' businesses grow. This role is essential for maintaining the long-term loyalty of our most valued partners.

Key Requirements

Extensive experience in account management or client relations. Strong analytical skills to interpret data and provide actionable insights. Excellent verbal and written communication skills. Ability to manage multiple client accounts simultaneously with high attention to detail. Experience in the technology or telematics sector is highly preferred.
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LOAN CONSULTANT @ ULTIMATE FINANCE

0 Negotiable or Not Mentioned Tanzania, Tabora 25 days ago ultimatefinance.co.tz 13 Applied 1 Casual Applied

Ultimate Finance is seeking a dedicated and results-driven Loan Consultant to join our team in Tabora. The successful candidate will be responsible for identifying potential clients, assessing their financial needs, and providing expert advice on the various loan products offered by our institution. This role involves building strong relationships with clients, conducting thorough credit evaluations, and ensuring that all documentation is accurate and compliant with company policies. You will work closely with the sales and finance teams to drive business growth in the Tabora region.

As a Loan Consultant, you are expected to possess excellent communication and negotiation skills to effectively close deals and maintain a high level of customer satisfaction. You will be proactive in marketing our financial services to the local community, keeping abreast of market trends, and delivering personalized financial solutions. This is an excellent opportunity for professionals looking to build a career in the finance sector with a reputable company. Residents of Tabora with a background in business or marketing are highly encouraged to apply.

Key Requirements

Diploma or Degree in Business, Marketing, Finance, or a related field. Strong communication and interpersonal skills for client engagement. Proven sales skills and the ability to influence potential customers. Prior experience in sales or the finance industry is a distinct advantage. Must be a permanent resident currently living in Tabora.
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REMITTANCE OFFICER @ UNITED BANK FOR AFRICA

0 Negotiable or Not Mentioned Tanzania, Dar es Salaam 25 days ago ubagroup.com 6 Applied 4 Pro Applied

The Remittance Officer is a key role within the banking operations team, focusing on the efficient and accurate processing of both domestic and international money transfers. This involves managing wire transfers, SWIFT messaging, and other electronic payment systems to ensure funds reach their destinations securely and on time. The officer must verify all transaction details and documentation to comply with Anti-Money Laundering (AML) and Know Your Customer (KYC) regulations. By providing seamless remittance services, the officer supports the bank's commitment to excellence in customer service and operational reliability.In addition to transaction processing, the Remittance Officer is responsible for resolving customer inquiries and discrepancies related to fund transfers. This requires close coordination with other departments and correspondent banks to track payments and correct errors. The role also includes maintaining detailed records of all transactions for audit and reporting purposes. Staying updated on changes in international payment standards and foreign exchange rates is essential for maintaining the bank's competitive edge in the remittance market. This position is located at the Head Office in Dar es Salaam, Tanzania.

Key Requirements

Degree in Banking, Accounting, Business Administration, or a related discipline. Minimum of 2-3 years experience in banking operations, specifically in remittance or payments. In-depth knowledge of SWIFT procedures and international payment standards. Strong familiarity with AML/KYC guidelines and regulatory reporting. Exceptional attention to detail and a high level of accuracy in data entry.
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RECEPTIONIST @ IFS TANZANIA

0 Negotiable or Not Mentioned Tanzania 25 days ago ifsafrica.com 6 Applied 4 Pro Applied

IFS Tanzania is in search of a professional Receptionist to serve as the first point of contact for our organization. You will handle a variety of administrative and clerical tasks, including answering phone calls, greeting visitors, and coordinating office activities. A professional demeanor and excellent communication skills are essential for success in this role. As a member of the IFS team, you will represent our company's values and commitment to excellence. This role is ideal for Tanzanian citizens who are organized, proactive, and eager to grow within the facilities management industry. Join us and be part of a team that is closer to home.

Key Requirements

Tanzanian citizenship. Experience as a receptionist, front desk officer, or similar role. Excellent communication and customer service skills. Proficiency in Microsoft Office (Word, Excel, Outlook). Professional appearance and polite manner.
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DISPATCH OFFICER (1 POSITION) @ TIPER BULK STORAGE

0 Negotiable or Not Mentioned Tanzania, Dar es Salaam 25 days ago tiper.co.tz 13 Applied 9 Pro Applied

The Dispatch Officer is a vital link between our storage operations and the transportation of goods to our customers. You will be responsible for coordinating the scheduling, documentation, and release of products from the terminal. This involves ensuring that all incoming and outgoing shipments are accurately recorded, all regulatory documents are in order, and that truck loading operations proceed smoothly and safely. You will work closely with both the operations team and external logistics providers.

In addition to logistical coordination, the Dispatch Officer must maintain high standards of accuracy in data entry and inventory tracking. You will handle customer inquiries regarding shipment status and resolve any discrepancies in documentation. The ideal candidate is highly organized, detail-oriented, and capable of managing multiple tasks in a high-pressure environment to ensure that our supply chain remains efficient and reliable.

Key Requirements

Diploma or Bachelor’s degree in Logistics, Supply Chain Management, or Business Administration. At least 2 years of experience in dispatch or logistics operations. Excellent computer literacy, particularly in Excel and inventory management software. Strong attention to detail for verifying shipping documents and inventory levels. Good communication skills for coordinating with drivers and external contractors.
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