FRONT DESK OFFICER / RECEPTIONIST – 1 POSITION @ DENTONS EALC
Dentons EALC is seeking a professional and organized Front Desk Officer/Receptionist to manage front office operations and support day-to-day administrative functions. The successful candidate will serve as the first point of contact for clients and visitors, ensuring a welcoming environment and efficient handling of all communications. The role involves managing mail, parcels, and courier services while maintaining accurate records and logbooks.
Additionally, the officer will coordinate travel arrangements for staff and visitors and oversee office maintenance, contributing to the overall operational excellence of the firm. The individual will be responsible for the professional handling of incoming calls and ensuring the reception area remains functional and presentable. This position is vital for the smooth flow of correspondence and administrative support within the organization.
Additionally, the officer will coordinate travel arrangements for staff and visitors and oversee office maintenance, contributing to the overall operational excellence of the firm. The individual will be responsible for the professional handling of incoming calls and ensuring the reception area remains functional and presentable. This position is vital for the smooth flow of correspondence and administrative support within the organization.
Key Requirements
Bachelor’s Degree or Diploma in Business Administration or a related field.
Minimum of 3 years’ relevant experience in front desk or customer service roles.
Strong communication skills in both English and Kiswahili.
Excellent organizational and time management skills.
Proficiency in Microsoft Office 365.
Ability to work independently with minimal supervision.
Proven experience in managing incoming and outgoing mail, parcels, and courier services.
Demonstrated ability to handle professional visitor reception and phone etiquette.
Capability to maintain accurate records and logbooks for correspondence.
Experience in coordinating staff and visitor travel arrangements including flights and accommodation.