0 Negotiable or Not Mentioned
Kenya, Nairobi
60 days ago
solvoglobal.com
11 Applied 8 Pro Applied
Join our team as a Benefits Associate – Retirement based in Nairobi, Kenya. In this role, you will be responsible for the operational and administrative management of retirement plans, ensuring that all employee data and contributions are handled with the utmost precision. You will work on-site from Monday to Friday, providing essential support to maintain the integrity of our clients' retirement programs and participating in a collaborative, structured work environment that fosters professional growth. Your daily responsibilities will include processing retirement contributions, managing employee elections within the Prism system, and maintaining accurate documentation and trackers. You will act as a bridge between clients and providers to resolve any arising issues while supporting internal requests. This position offers exposure to international benefits processes, making it a fantastic opportunity for individuals with a background in customer service, insurance, or healthcare who possess strong English skills and a keen eye for detail.
Key Requirements
English proficiency at C1 level (90% or higher).
At least 1 year of experience in administrative or benefits administration preferred.
High level of attention to detail for data entry and record management.
Intermediate proficiency in Microsoft Office Suite (Excel, Word, Outlook).
Background in customer service, insurance, or healthcare industries.
0 Negotiable or Not Mentioned
Kenya, Nairobi
66 days ago
solvoglobal.com
15 Applied 11 Pro Applied
We are seeking a dedicated Benefits Associate to join our team in Nairobi, Kenya. In this on-site role, you will be responsible for supporting employees across various channels, including phone, email, and ticketing systems, to resolve inquiries related to their benefits. You will play a crucial role in managing benefits enrollments, processing plan changes, and supporting significant events such as Open Enrollment and Qualifying Life Events. Additionally, you will handle life, short-term disability (STD), and long-term disability (LTD) claims, ensuring that all documentation is accurate and processed in a timely manner. Beyond direct employee support, you will work closely with insurance carriers and ensure that payroll deductions are accurately maintained. The role requires a high degree of detail orientation to generate reports and support audits, ensuring compliance and efficiency within our HR systems. Joining our team means working in a structured environment with clear KPIs and opportunities for professional growth. This position offers direct exposure to carriers and a key role in the intersection of benefits and payroll administration in our Nairobi office.
Key Requirements
At least 3–5 years of professional experience in HR or administrative roles.
Previous experience in Benefits Administration is highly preferred for this role.
A strong background in customer service, insurance, or the healthcare industry.
Advanced English proficiency with at least 90% fluency in communication.
Intermediate proficiency in Microsoft Office Suite, specifically Excel and Word.
0 Negotiable or Not Mentioned
Kenya, Nairobi
67 days ago
solvoglobal.com
15 Applied 11 Pro Applied
We are seeking a dedicated Benefits Associate to join our team in Nairobi. In this role, you will be the primary point of contact for employees, providing support through phone, email, and ticketing systems. You will manage benefits enrollments, process plan changes, and support critical periods like Open Enrollment and Qualifying Life Events. Additionally, you will handle Life, Short-Term Disability (STD), and Long-Term Disability (LTD) claims while ensuring all payroll deductions are accurate and up-to-date.
Working directly with insurance carriers, you will generate reports and provide essential support during audits. This position offers a structured environment with clear KPIs and significant professional growth opportunities. If you have a strong background in benefits administration and a customer-centric approach, we encourage you to apply and become a key part of our HR and payroll operations.
Key Requirements
3–5 years of professional experience in a related field.
Previous experience in Benefits Administration is highly preferred.
Strong background in customer service, insurance, or the healthcare industry.
Intermediate proficiency in Microsoft Office Suite, especially Excel.
Exceptional attention to detail and a proactive approach to problem-solving.
0 Negotiable or Not Mentioned
Kenya, Nairobi
32 days ago
impacthub.net
14 Applied 4 Ultra Applied
Impact Hub Nairobi is looking for a warm, organised, and proactive Front of House & Community Operations Officer to join our dynamic team. This full-time, in-person role is centered at the heart of our community space, ensuring it remains welcoming, professional, and runs smoothly every day. This position goes beyond traditional reception duties; it is a people-facing operations role essential for maintaining our vibrant atmosphere and supporting our diverse group of members and guests. The successful candidate will be responsible for a variety of tasks including managing room bookings, assisting with event coordination, and overseeing daily facility operations. You will play a crucial role in creating a strong community experience by being the primary point of contact for anyone entering the space. If you have a background in hospitality or operations and enjoy working in a community-driven environment, we invite you to apply.
Key Requirements
2–4 years’ experience in hospitality, front office, coworking, operations, events, customer service or community-facing work.
Warm, organised and proactive personality for a welcoming environment.
Ability to manage front-of-house operations effectively on a daily basis.
Experience in supporting room bookings and coordinating event logistics.
Strong communication skills for welcoming diverse members and guests.
0 Negotiable or Not Mentioned
Kenya, Nairobi
60 days ago
sirispices.com
15 Applied 2 Casual Applied
Siri Spices is seeking a dedicated Operations Intern to join our team in Nairobi. As an integral part of our daily functions, you will be responsible for running the engine of our business, which includes managing stock, handling deliveries, and processing customer orders. This role is perfect for someone who is highly organized and believes that details matter, ensuring that every operational aspect is executed with precision from Day 1.
In this position, you will also gain valuable experience working with CRM systems and streamlining workflows to improve efficiency. This internship is set to begin in May 2026 and offers a hands-on environment where your contributions will have a direct impact on the company's success. If you are a proactive problem-solver who is ready to take on real responsibilities in a dynamic setting, we invite you to apply.
Key Requirements
Strong organizational skills and ability to multitask.
A creative approach to problem-solving within operations.
High attention to detail in managing stock and inventories.
Ability to coordinate and track deliveries efficiently.
Comfortable using or learning CRM software systems.
0 Negotiable or Not Mentioned
Kenya, Nairobi
57 days ago
solvoglobal.com
10 Applied 7 Pro Applied
Solvo Global is expanding its operations and looking for dedicated Customer Service Representatives to join our vibrant team in Nairobi. In this role, you will serve as the primary point of contact for customers, delivering high-quality support through various channels including phone calls and digital chat interactions. You will be responsible for handling a wide range of inquiries concerning products, services, and order statuses, ensuring that every customer receives timely, accurate, and professional assistance.
Working in a fast-paced environment, you will collaborate with team leads, quality assurance, and training departments to meet and exceed performance metrics. We offer a collaborative and professional work environment where individuals are encouraged to grow. The position requires flexibility to work rotating shifts, including evenings and weekends, to accommodate our global service requirements. If you have a passion for service excellence and a customer-oriented mindset, we invite you to apply and become part of a team that prioritizes excellence in customer experience.
Key Requirements
Advanced English level (C1) proficiency for verbal and written communication.
Minimum 1 year of customer service experience, preferably within a contact center environment.
Strong verbal and written communication skills with the ability to convey information clearly.
A customer-oriented mindset with demonstrated problem-solving abilities.
Ability to thrive and remain professional in fast-paced, high-volume work environments.
0 Negotiable or Not Mentioned
Kenya, Remote
34 days ago
solvoglobal.com
15 Applied 11 Pro Applied
We are looking for a Senior Administrative Assistant based in Kenya to support our global operations in a remote capacity. This part-time position requires a candidate with exceptional organizational skills to manage administrative tasks, track projects, and update company documentation. You will work closely with leadership to ensure that all accounting and administrative processes are executed flawlessly within a dynamic team environment.
The successful candidate will be proactive, detail-oriented, and capable of working without constant supervision. Excellent English communication skills are required to facilitate professional interactions with clients and internal stakeholders. This role provides a unique opportunity to work for an international company while based remotely in Kenya, contributing to significant projects and operational success.
Key Requirements
Highly proficient in English (C1 level/90% requirement).
Minimum 2 years of experience as an Administrative Assistant or in a related coordinator role.
Exceptional organizational skills and a high degree of autonomy.
Ability to support senior management and leadership effectively.
Knowledge of bookkeeping and tax processes is highly desirable.
0 Negotiable or Not Mentioned
Kenya, Nairobi
64 days ago
solvoglobal.com
15 Applied 11 Pro Applied
Join our expanding team as a Customer Service Representative based in Nairobi, Kenya. In this role, you will be the front line of our service excellence, handling high volumes of inquiries via phone and chat. Your primary focus will be delivering high-quality support regarding products, services, and order statuses, ensuring every customer walks away with a positive experience and clear, accurate information.
This onsite position requires candidates who are passionate about people and thrive in fast-paced environments. You will collaborate closely with team leads and training departments to meet key performance metrics while maintaining strict adherence to operational guidelines and schedules. We offer paid training and significant growth opportunities within our people-driven organization, providing a professional and collaborative atmosphere for your career development in the customer experience industry.
Key Requirements
Advanced English level (C1 proficiency).
Minimum 1 year of customer service experience, preferably in a contact center.
Strong verbal and written communication skills.
Customer-oriented mindset with excellent problem-solving abilities.
Comfortable working in fast-paced, high-volume call environments.
0 Negotiable or Not Mentioned
Kenya, Nairobi
65 days ago
gmail.com
5 Applied 4 Pro Applied
9th Records Music Group Ltd is urgently seeking a dedicated Assistant Manager / Administrator to join our dynamic team in Nairobi. This pivotal role involves overseeing the daily administrative and operational functions of our main label as well as our affiliated brands, including Nairobi Podcast Studio and 9th Creatives. The successful candidate will act as a central point of contact, ensuring that all divisions operate smoothly and efficiently while maintaining high standards of service across our music production and creative departments. As an Assistant Manager, you will be responsible for coordinating music production schedules, managing studio bookings, and providing comprehensive administrative support to the leadership team. You will play a key role in fostering a creative environment and driving the professional growth of our diverse portfolio. Candidates should possess a strong background in management with at least 4 years of experience, ideally within the creative or media sectors, to effectively handle the multi-faceted demands of our various business units.
Key Requirements
Minimum of 4 years of professional experience in management or administration.
Proven experience in overseeing daily operations within a creative or media environment.
Strong organizational and multitasking skills to manage 9th Records and its affiliated brands.
Excellent communication and interpersonal skills for client and team interaction.
Proficiency in office management software and administrative tools.
0 Negotiable or Not Mentioned
Kenya, Nairobi
69 days ago
cihebkenya.org
7 Applied 1 Casual Applied
CIHEB Kenya is seeking two dedicated Research Assistants to join our dynamic team in Nairobi. The successful candidates will be responsible for supporting various research activities, including participant recruitment, data collection, and maintaining project documentation. This role requires individuals who are detail-oriented and committed to maintaining high standards of research integrity. Working within a professional environment, you will have the opportunity to contribute significantly to ongoing health research projects.
As a Research Assistant, you will interact directly with project participants and stakeholders at the K-Rep Centre and surrounding areas. You will contribute to the successful implementation of study protocols while ensuring all ethical guidelines are strictly followed. This is an excellent opportunity for professionals looking to advance their careers in public health research within a reputable organization that values evidence-based interventions.
Key Requirements
Bachelor's degree in Social Sciences, Public Health, or a related field
Prior experience in clinical research or community-based studies
Proficiency in data collection tools and digital methodologies
Excellent communication and interpersonal skills for participant engagement
Ability to work independently and as part of a multi-disciplinary team