0 Negotiable or Not Mentioned
Tanzania, Dar Es Salaam
35 days ago
platinumcredit.co.tz
12 Applied 8 Pro Applied
Platinum Credit Ltd is seeking a motivated Telesales Agent to join the Dar Es Salaam team. The role focuses on professional call management and achieving high-impact sales targets through proactive outreach and responsive inbound handling. You will be a key link between the market and the company's regional branches, ensuring customer satisfaction and brand growth.
The successful candidate will also be responsible for maintaining rigorous compliance with company policies and contributing to strategic reporting. By providing feedback on market trends and customer needs, the Telesales Agent helps shape the company's approach to client engagement in the competitive financial services sector.
Key Requirements
At least an Ordinary Diploma in Business.
Proficiency in computer applications.
Excellent communication and interpersonal skills.
Strong analytical skills.
Strong problem-solving skills.
0 Negotiable or Not Mentioned
Tanzania, Dar es Salaam
29 days ago
gmail.com
17 Applied 12 Pro Applied
Simba Cargo is expanding its team in Dar es Salaam and is looking for 20 dedicated Customer Service representatives. This role involves being the first point of contact for our clients, providing them with accurate information about our cargo services, and ensuring that all customer inquiries and issues are resolved promptly and professionally to maintain high satisfaction levels. You will be responsible for managing service expectations and fostering trust with every interaction.
The role requires a combination of strong interpersonal skills and technical proficiency with computers. Candidates will work closely with other departments to streamline service delivery and improve the overall customer experience. If you are a proactive problem-solver with a passion for helping people and facilitating smooth logistics operations, we encourage you to apply for this opportunity to grow with a leading cargo company in the region.
Key Requirements
Awe na Diploma/ Degree ya kwanza ya Masoko na Biashara au Fani inayohusiana.
Kusikiliza kwa Umakini na Kutatua Changamoto kwa wateja.
Ujuzi wa Kutumia Computer vizuri na Baadhi ya Program (Microsoft office suite).
Mawasiliano Mazuri kwa lugha ya Kingereza na Kiswahili kwa Ufasaha.
Umri kuanzia miaka 20 - 35.
0 Negotiable or Not Mentioned
Tanzania, Dar es Salaam
7 days ago
keewaytz.com
21 Applied 15 Pro Applied
Join our team at Automotive as a Telesales Person based in Dar es Salaam. In this role, you will be responsible for making outbound calls to both prospective and existing customers to explain our range of automotive products and services. You will act as the primary point of contact, identifying customer needs, answering questions, and recommending the most suitable solutions to ensure customer satisfaction and drive business growth.
Your daily activities will involve following up on leads, maintaining strong customer relationships, and accurately recording all sales activities in our company database or CRM system. We are looking for a goal-oriented individual who can consistently meet or exceed daily, weekly, and monthly sales targets while providing exceptional service. This is a great opportunity for a professional with 1-2 years of experience in sales and marketing to advance their career within the dynamic automotive industry.
Key Requirements
1-2 years of experience in sales and marketing or telemarketing roles.
Strong communication and interpersonal skills to engage effectively with customers.
Proven persuasion and negotiation abilities to drive sales and close deals.
Customer service orientation with a helpful and problem-solving mindset.
Proficiency in using CRM software or sales databases for recording activities.
0 Negotiable or Not Mentioned
Tanzania
6 days ago
zenopay.net
59 Applied 41 Pro Applied
ZenoPay Pro is seeking a dedicated Customer Support specialist to join our dynamic team in Tanzania. In this role, you will be the primary point of contact for our users, helping them navigate our payment solutions and resolving any technical or account-related issues they may encounter. You will work closely with other departments to ensure a seamless user experience across our platform.
As a member of our growing organization, you will have the opportunity to develop your career in the fast-paced fintech industry. We value proactive individuals who are passionate about customer satisfaction and are willing to go the extra mile to support our clients. Join us as we innovate the payment landscape in Tanzania and beyond.
Key Requirements
Excellent communication skills in English and Swahili.
Strong problem-solving abilities and critical thinking.
Proficiency in using CRM software and help desk tools.
Ability to handle high-volume customer inquiries via chat and email.
Patience and empathy when dealing with client issues.
0 Negotiable or Not Mentioned
Tanzania, Dar es Salaam
17 days ago
outlook.com
29 Applied 20 Pro Applied
Great Wall Tobacco Company (T) Limited is seeking a motivated and results-driven Customer Service / Call Center Agent to join its growing team in Tanzania. Based in Mikocheni, Dar es Salaam, the successful candidate will be responsible for supporting customers, distributors, and retailers by handling inquiries, resolving issues, coordinating orders, and maintaining excellent customer relationships. This role serves as a vital link between the company and its market, requiring a professional who can represent the brand with integrity and efficiency.
The daily duties involve answering inbound customer calls and messages, tracking orders, and coordinating logistics processes to ensure timely delivery and customer satisfaction. The agent will also be expected to maintain accurate records in CRM systems, prepare regular customer service updates, and meet specific response-time targets. This fast-paced environment requires someone who can handle complaints calmly and escalate complex issues when necessary to maintain high standards of service delivery.
Key Requirements
Female candidate aged between 25–30 years.
Diploma or Bachelor’s Degree in Business Administration or a related field.
Proven experience in a customer service or call center environment.
Strong verbal and written communication skills in both English and Kiswahili.
High level of computer literacy and proficiency in common office applications.
~850,000 Mentioned
Tanzania, Dar es Salaam
40 days ago
gmail.com
12 Applied 8 Pro Applied
Soko Huru Customer Care is looking for 20 energetic and professional individuals to fill the role of Call Center Agents in the Telecommunications sector. Based in Posta, Dar es Salaam, these positions involve handling a high volume of inbound and outbound calls to provide top-tier support for telecommunication products and services. The role offers a monthly take-home salary of 850,000 TZS. Agents will be responsible for resolving customer inquiries, addressing billing discrepancies, and providing technical troubleshooting while ensuring all customer interactions are accurately recorded in the database. In addition to customer support, employees are expected to meet performance targets and follow up on potential leads to support business growth. Candidates must be prepared to work in a rotating shift environment and should be ready to start immediately. This is a great opportunity to join a fast-paced team and develop a career in professional customer relations.
Key Requirements
Fluent in English & Swahili (spoken and written)
Patient, polite, and customer-focused attitude
Basic computer skills (CRM systems, MS Office)
Diploma or Degree in any field (added advantage)
Ability to work in shifts
0 Negotiable or Not Mentioned
Tanzania, Dar es Salaam
49 days ago
toptalentedrecruits.co.tz
8 Applied 6 Pro Applied
Top Talented Recruits is seeking a dedicated Customer Support Officer to join a vibrant team in the Telecommunications industry. Based in Dar es Salaam, the successful candidate will serve as a vital link between the company and its customers, providing exceptional service and technical assistance. You will be responsible for addressing inquiries regarding mobile and internet services, ensuring that every client interaction reflects the high standards of the organization.
In this role, you will utilize CRM systems to manage customer records and track issue resolution progress. The position requires a candidate who can communicate fluently in both English and Kiswahili, handle high-pressure situations with professionalism, and work collaboratively with internal departments to solve complex technical problems. This is an excellent opportunity for a service-oriented professional to advance their career in a fast-paced and growing industry.
Key Requirements
Diploma or Higher Diploma in Customer Service, Business Administration, IT, or related field.
2+ years of experience in customer service or client-facing roles.
Telecommunications industry experience is considered a significant advantage.
Strong understanding of mobile and internet services and technology.
Excellent verbal and written communication skills in English and Kiswahili.
~600,000 Mentioned
Tanzania, Dar es Salaam
20 days ago
gmail.com
10 Applied 7 Pro Applied
Biovita Company is seeking dedicated and energetic individuals to join our team as Call Center Agents in Dar es Salaam. This position is exclusively for female candidates who are passionate about customer engagement and sales. As a representative of Biovita, you will be responsible for handling inbound and outbound calls, addressing customer inquiries, and promoting the company's products or services effectively. The offered salary for this role is TZS 600,000 per month. Joining our growing team provides an excellent opportunity for professional growth in a dynamic work environment. The ideal candidate will be a proactive communicator who can build rapport with clients and contribute to the overall success of the customer service department. Your role will involve maintaining accurate records of customer interactions and ensuring that every caller receives a high standard of service that aligns with our brand values.
Key Requirements
Female applicants only as per specific hiring criteria.
Previous experience in sales or customer care is highly preferred.
Excellent verbal communication skills and a professional phone manner.
Ability to handle customer inquiries with patience and clarity.
Strong interpersonal skills to build positive relationships with clients.
~250 Mentioned
Tanzania
12 days ago
careeroptionsafricagroup.com
14 Applied 10 Pro Applied
Career Options Africa Group is seeking a dedicated Quality Control Operator (Customer Service) to join our team in Tanzania. This role is pivotal in ensuring the highest standards of communication and service are maintained across our call center operations. The successful candidate will be responsible for evaluating call recordings of operators, providing actionable feedback based on evaluation results, and preparing comprehensive reports that analyze performance trends. You will work closely with remote sites to ensure consistency and recommend strategies for improving operator quality and overall customer satisfaction.
In addition to monitoring and feedback, the Quality Control Operator will play a key role in identifying training needs and supporting team development. By leveraging CRM systems and analytical tools, you will transform raw data into insights that drive operational excellence. We are looking for a professional with a background in call center sales and leadership who can contribute to a culture of continuous improvement. This position offers a basic salary of USD 250 and an additional bonus of USD 100, providing a rewarding opportunity for individuals passionate about quality assurance and customer experience.
Key Requirements
At least one year of experience in call center sales environments.
Previous experience in quality control, supervisor, or team lead roles.
Proficiency with various CRM systems for data management.
Demonstrated experience in preparing and analyzing detailed performance reports.
Strong ability to evaluate call recordings and provide constructive feedback.
0 Negotiable or Not Mentioned
Tanzania
25 days ago
cartrack.co.tz
10 Applied 3 Ultra Applied
Cartrack Tanzania is seeking a dynamic Telesales professional to join our growing team. In this role, you will be responsible for initiating outbound calls to potential customers to promote our industry-leading fleet management and vehicle tracking solutions. You will work in a fast-paced environment where your primary goal is to generate interest, explain product benefits, and schedule appointments for the sales team or close direct sales.
The ideal candidate should be highly motivated with a resilient attitude toward sales targets. You will be expected to maintain an accurate database of client interactions and provide feedback to management regarding market trends. Successful candidates will play a crucial role in expanding our market presence in Tanzania by delivering exceptional first impressions and building a robust sales pipeline.
Key Requirements
Proven experience as a telesales representative or other sales/customer service role.
Proven track record of successfully meeting sales quota preferably over the phone.
Ability to learn about products and services and describe/explain them to prospects.
Excellent communication and interpersonal skills.
Cool-tempered and able to handle rejection from potential customers.