0 Negotiable or Not Mentioned
Kenya, Mombasa
7 days ago
maryjoyschools.com
1241 Views
Maryjoy School in Mombasa is looking for a professional Secretary to manage front office operations and provide administrative support. The Secretary will serve as the first point of contact for parents, visitors, and students, requiring a high degree of professionalism and excellent communication skills. Responsibilities include handling school correspondence, managing records, and ensuring the smooth flow of daily administrative tasks within the front office. This role is vital in maintaining the school's professional image and ensuring efficient communication between the administration and the school community.
The ideal candidate will be highly organized and proficient in computer applications such as Microsoft Word, Excel, and email management. Located in the Bombolulu area of Mombasa, this position requires an individual who can multitask effectively in a busy school environment. The school values staff members who are proactive, detail-oriented, and capable of working independently while being part of a collaborative team. This is an excellent opportunity for an administrative professional looking to contribute to a dynamic educational institution.
Key Requirements
Certificate or Diploma in Secretarial Studies or Office Administration
Proficiency in computer skills including Word, Excel, and Email
Exceptional communication and interpersonal skills
Strong organizational and time-management abilities
Professional appearance and demeanor
Ability to handle confidential information with discretion
Previous experience in a school setting is highly desirable
Fluency in English and Kiswahili
Ability to multitask and work under pressure
High level of accuracy in data entry and filing
0 Negotiable or Not Mentioned
Kenya, Nairobi
26 days ago
gmail.com
1656 Views
Mirari Technical Training Institute is seeking a dedicated and organized Admin Officer to join our team in Nairobi. In this role, you will be responsible for overseeing the daily office operations and managing critical student records. Your duties will include handling professional communication through calls and emails, serving as the first point of contact at the front desk, and supporting the admissions process. Additionally, you will play a key role in tracking the student lifecycle from enrollment to job placement, ensuring that all data is accurately maintained in our CRM systems. As part of our growing tech training environment, the Admin Officer will also collaborate with the marketing team to provide social media updates and assist in student coordination activities. We are looking for a candidate with a strong background in Business Administration who is passionate about technical education and skills development. This position offers an immediate start date for a reliable professional who thrives in a dynamic, fast-paced setting and is committed to helping students achieve career success through technical training.
Key Requirements
Diploma/Degree in Business Administration or related field
Strong communication & organizational skills
Computer literacy (Word, Excel, Email)
Experience or familiarity with tech training/bootcamp environments (preferred)
Knowledge of CRM systems & data tracking
Ability to manage office operations & student records efficiently
Experience handling calls, emails & front desk communication
Ability to support admissions & student coordination
Willingness to assist in marketing & social media updates
Capability to track student lifecycle & job placement processes
0 Negotiable or Not Mentioned
Kenya
7 days ago
mobisy.com
587 Views
We are seeking a highly experienced and motivated Business Development Manager to join our dynamic team in Kenya. The ideal candidate will have between 6 and 9 years of professional experience, specifically within the realms of Sales, SaaS, and Digital Transformation. In this role, you will be responsible for identifying new market opportunities, building strategic partnerships, and driving the adoption of our Sales Force Automation and Distribution Management Systems. Your focus will be on delivering innovative solutions that help businesses streamline their operations and achieve digital growth.
The successful candidate will play a pivotal role in expanding our footprint across various regions in Kenya. You will leverage your extensive industry knowledge and networking skills to engage with key stakeholders and deliver value-driven solutions. We are looking for a strategic thinker who can navigate complex sales cycles and contribute to our long-term growth objectives. This is an excellent opportunity for a professional looking to make a significant impact in a fast-paced and innovative environment while working with cutting-edge technology.
Key Requirements
Minimum 6 to 9 years of proven experience in a Business Development or Sales role.
Deep understanding of the SaaS industry and digital transformation trends.
Prior experience working with Sales Force Automation (SFA) tools.
Familiarity with Distribution Management Systems (DMS) and their application.
Demonstrated ability to meet and exceed sales targets and KPIs.
Exceptional interpersonal skills with the ability to build rapport with C-level executives.
Strong analytical skills to evaluate market trends and identify growth areas.
Proficiency in CRM software and other sales productivity tools.
Excellent presentation skills for pitching solutions to potential clients.
Ability to work independently and manage a diverse portfolio of prospective leads.
~24,000 Mentioned
Kenya, Nairobi
8 days ago
morsanhr.co.ke
890 Views
Our client is seeking a dedicated and detail-oriented Public Area Attendant to oversee and maintain the cleanliness, hygiene, and aesthetic presentation of all public spaces within their Nairobi facility. This essential role ensures that lobbies, hallways, restrooms, and outdoor areas remain safe, welcoming, and professional for both guests and staff members. Responsibilities include sanitizing high-traffic surfaces, replenishing supplies, and operating specialized cleaning equipment such as vacuum cleaners and buffers. The salary for this position is KES 24,000.
In addition to technical cleaning tasks, the ideal candidate must demonstrate a high level of integrity and professionalism when interacting with guests. The role requires proactive identification of maintenance issues, such as faulty lighting or leaks, and meticulous record-keeping of daily logs and supply usage. Successful applicants will work closely with the housekeeping team to maintain high standards of sanitation and waste disposal in accordance with established SOPs, contributing to the overall reputation of the facility.
Key Requirements
Certificate or Diploma in Housekeeping, Hospitality Management, or a related field.
Minimum of 3 years of professional experience in housekeeping or public area maintenance.
Strong verbal communication skills and a customer-friendly attitude for guest interactions.
High level of integrity, discipline, and reliability in handling daily tasks.
Physically fit and capable of managing demanding physical work and long shifts.
Exceptional attention to detail regarding cleanliness and presentation standards.
Ability to work independently and manage time effectively in a fast-paced environment.
Willingness to work flexible hours, including evenings, weekends, and holidays.
Proficiency in operating cleaning equipment like vacuum cleaners, buffers, and scrubbers.
Knowledge of handling cleaning chemicals safely in compliance with MSDS standards.
Ability to maintain accurate daily cleaning logs and incident reports.
Proactive approach to reporting maintenance issues and environmental hazards.
0 Negotiable or Not Mentioned
Kenya
27 days ago
gmail.com
1480 Views
Join Omnivoltaic Energy Solutions as an E-Mobility & Cross-Grid Business Development Manager based in Kenya. In this role, you will be at the forefront of the movement to build the future of electric mobility and clean energy across Africa. You will be responsible for identifying growth opportunities, establishing strategic partnerships, and driving initiatives related to fleet electrification and charging infrastructure.
The ideal candidate will work closely with stakeholders to implement sustainable energy solutions and expand the company's footprint in the cross-grid business sector. Your efforts will directly contribute to powering the future of transport and energy in the region, ensuring that Omnivoltaic remains a leader in innovative e-mobility solutions.
Key Requirements
Strong background in business development or strategic partnerships.
Experience in the e-mobility or renewable energy sector.
Understanding of fleet electrification and charging infrastructure.
Proven track record in developing cross-grid business opportunities.
Excellent communication and networking skills.
Ability to lead and manage complex projects from inception to completion.
Deep knowledge of the Kenyan energy and transport market.
Analytical mindset with the ability to identify market trends.
Degree in Business, Engineering, or a related field.
Proactive approach to building and maintaining stakeholder relationships.
0 Negotiable or Not Mentioned
Kenya
16 days ago
pentair.com
1344 Views
Pentair is seeking an enthusiastic Technical Sales Manager to join our growing sales team focused on F&B Components and Spare Parts. In this role, the successful candidate will be responsible for approaching existing and new customers, demonstrating technical product features, and driving sales growth in alignment with strategic company directions. The incumbent will provide essential sales management for the specified territory, covering various locations across Kenya and the broader Eastern African region. The role requires a high degree of technical mastery and the ability to maintain strong, long-term customer relationships.
The position involves identifying and establishing new business opportunities while managing key distributors in the region. Key responsibilities include visiting potential customers to develop relationships, working with senior management on sales strategy, and conducting product presentations and demonstrations. This role necessitates frequent travel to visit end-user customers and collaborate with distributor sales representatives. You will also be expected to utilize CRM Salesforce for effective sales management and regularly present performance reports to senior management. Proficiency in English is mandatory for this position.
Key Requirements
Bachelor’s degree in chemical, mechanical, or electrical engineering.
Minimum of 5 years field sales experience or equivalent within the F&B market.
Proven ability to master technical features of industrial products and services.
Strong track record in retaining current customers and developing new business leads.
Willingness and ability to travel frequently across the region.
Proficiency in Microsoft Office software and experience with CRM tools like Salesforce.
Excellent oral and written communication skills in both technical and business English.
Ability to work independently, take initiative, and make decisions under pressure.
Experience conducting professional product presentations and technical training.
Capability to meet and exceed established revenue, profit, and expense budgets.
0 Negotiable or Not Mentioned
Kenya, Nairobi
10 days ago
gmail.com
843 Views
Phine Tech Limited is currently seeking a highly motivated and ambitious Business Development Intern to join their dynamic team. This internship offers a unique opportunity for individuals who are passionate about the intersection of technology, sales, and grant writing. The role is designed for someone eager to dive into a fast-paced environment and gain practical experience while contributing to the company's growth strategies within the tech sector. This position is a temporary role lasting between 3 to 6 months.
As an intern, you will play a crucial role in supporting software sales initiatives and managing client outreach efforts. Your responsibilities will extend to researching and drafting high-quality grant proposals and assisting in the cultivation of strategic partnerships to foster growth opportunities. This program, based in Nairobi with hybrid or remote flexibility, is an excellent entry point for those looking to build a solid career foundation in SaaS sales, fundraising, and impact-driven startup operations. Candidates will work closely with the leadership team to gain hands-on experience in business development and organizational scaling.
Key Requirements
Strong communication and writing skills
Interest in technology, startups, or impact-driven work
Self-motivated and proactive mindset
Ability to research and write comprehensive grants and proposals
Proficiency in written and verbal English communication
Ability to work effectively in a hybrid or remote setup
Basic understanding of software-as-a-service (SaaS) sales models
Collaborative attitude to work with team members on partnership building
Strong time management and organizational skills for multitasking
Strong analytical skills to identify potential business and funding opportunities
0 Negotiable or Not Mentioned
Kenya
9 days ago
pioneerinsurance.co.ke
1021 Views
Pioneer Insurance is an established institution with a 96-year legacy, currently embarking on a strategic expansion to scale its operations across the region. We are seeking dynamic Business Development Officers to drive our Retail Business Channel, focusing on delivering excellence and future-oriented solutions to our diverse clientele. This is an opportunity to join a team defined by its commitment to both client success and employee growth.
The successful candidates will be stationed in various regions across Kenya, including Embu, Mombasa, Voi, Kericho, Eldoret, Homa Bay, Kisii, and Bungoma. As a Business Development Officer, you will be responsible for building high-value relationships, implementing sales-driven strategies, and contributing to the overall strategic growth of the retail channel. We are looking for self-driven professionals who can thrive in a fast-paced environment and uphold the excellence associated with the Pioneer Insurance brand.
Key Requirements
Must be a self-driven professional with a growth-oriented mindset.
Proven experience as a sales-driven strategist.
Demonstrated passion for building and maintaining high-value relationships.
Ability to drive and expand the Retail Business Channel.
Excellent communication and interpersonal skills.
Strong negotiation and closing skills.
Ability to work independently across specified regions in Kenya.
A minimum of a Bachelor’s degree in Business, Marketing, or a related field.
Deep understanding of the insurance industry and retail market dynamics.
Proficiency in sales reporting and CRM management tools.
Ability to meet and exceed monthly business development targets.
Strong organizational and time-management skills.
0 Negotiable or Not Mentioned
Kenya, Remote
14 days ago
remotefromkenya.com
1475 Views
We are seeking highly motivated Customer Support Representatives from Kenya to join dynamic global teams. This role requires individuals who are digitally native and possess exceptional communication skills to manage customer inquiries and resolve issues efficiently across various digital platforms. You will be responsible for maintaining high performance standards and ensuring customer satisfaction, contributing significantly to the overall growth and reputation of international startups and established companies. As part of a remote-first culture, you will take full ownership of your tasks and work independently to move projects forward without needing constant instruction. Your role involves collaborating with diverse teams across different time zones, utilizing your sharp problem-solving abilities to deliver high-quality service from day one. This position offers a unique opportunity to showcase Kenyan talent on a global stage while working in a flexible, high-performing environment that values results over simple participation.
Key Requirements
Excellent verbal and written communication skills in English
Proficiency in using CRM and help desk software
Ability to work flexibly across different international time zones
Strong problem-solving and critical-thinking abilities
High level of digital literacy and familiarity with remote tools
Proven ability to take ownership of tasks and work independently
Previous experience in a customer-facing or support role
Ability to maintain high performance under pressure
Strong interpersonal skills and emotional intelligence
Commitment to delivering high-quality service daily
0 Negotiable or Not Mentioned
Kenya, Remote
14 days ago
remotefromkenya.com
1215 Views
We are searching for sharp and driven Operations Managers to oversee and optimize business processes for international firms hiring in Kenya. You will be responsible for workflow optimization, resource allocation, and ensuring operational excellence across remote-first teams. We value leaders who take ownership and move work forward, focusing on performance and capability rather than just following instructions. This role is crucial for maintaining the quality and cost-effectiveness that Remote From Kenya provides to its global partners. Your strategic thinking and problem-solving skills will be essential in navigating the challenges of global operations and remote team management. You will work to align team efforts with organizational objectives, ensuring that time zones and workflows are harmonized for maximum productivity. This is an exceptional opportunity to lead high-performing teams and contribute to the growth and success of innovative companies from around the world using Kenyan talent.
Key Requirements
Proven experience in operations management or a similar leadership role
Strong analytical and strategic planning skills
Ability to optimize business workflows and processes
Excellent leadership and team management capabilities
Understanding of global business operations and remote work
Proficiency in project management software and tools
Strong decision-making and problem-solving skills
Excellent communication and stakeholder management
Ability to manage budgets and resource allocation effectively
Commitment to operational excellence and continuous improvement
0 Negotiable or Not Mentioned
Kenya, Nairobi
17 days ago
sautyintegrations.co.ke
928 Views
Sauty Integrations is seeking dynamic and commercially-minded professionals to fill two positions as Commercial Leads or Sales Representatives. At Sauty Integrations, we specialize in designing immersive experiences through sound, vision, and technology. As we expand our reach across installations, events, and our consumer brand OROK, we are looking for individuals who can effectively open doors, build lasting relationships, and convert opportunities into impactful projects. This is an active field role designed for those who thrive outside of a traditional desk environment.
Your primary focus will be driving lead generation across the corporate, hospitality, House of Worship (HoW), and events sectors. You will be responsible for sales of AV installations and event solutions while contributing to the growth of the OROK consumer audio brand. Candidates must be skilled in client relationship management, overseeing the process from the initial prospecting stage through to closing. This role is ideal for a self-driven, target-oriented individual who is passionate about technology and audio. Please submit your CV by the deadline on April 20th.
Key Requirements
A natural deal-maker with strong interpersonal and people skills.
Self-driven, target-oriented, and highly resilient in a fast-paced environment.
Passionate about technology, audio-visual systems, or the events industry.
Extensive experience in sales, business development, or client-facing roles.
Proven ability to generate leads across corporate and hospitality sectors.
Strong experience in managing client relationships from prospecting to closing.
Capability to understand and articulate complex client needs into project solutions.
Willingness to work primarily in the field rather than a desk environment.
Ability to drive sales specifically for AV installations and consumer audio brands.
Excellent communication skills for delivering presentations and pitches.
0 Negotiable or Not Mentioned
Kenya
20 days ago
gmail.com
1333 Views
We are currently seeking professional and experienced Bike Riders to join our delivery team for the prestigious Talabat project in Dubai, United Arab Emirates. This role is specifically open to candidates from Uganda, Kenya, Ghana, and Cameroon. As a delivery rider, you will be responsible for transporting items and meals to customers across Dubai, ensuring timely delivery and excellent customer service. This is an urgent hiring phase with limited positions available for dedicated individuals ready to relocate. The position offers several competitive benefits, including a guaranteed UAE residency employment visa and fast-tracked processing of your application. Earnings are calculated based on productivity, with a rate of 7.50 AED per order delivered. Additionally, the company provides accommodation support until your official UAE bike license is issued. This is an excellent opportunity for those with professional riding experience looking to build a career with the top delivery team in the UAE.
Key Requirements
Attend and pass the recruitment interview
Ability to read and follow GPS or Google Maps effectively
Possess conversational English for customer service interactions
Professional experience as a motorcycle rider
Valid motorbike driving license is required
Willingness to relocate to Dubai, United Arab Emirates
Maintaining a clean and professional appearance
Strong commitment to road safety and traffic regulations
Ability to work flexible hours in a fast-paced environment
Excellent time management and punctuality
0 Negotiable or Not Mentioned
Kenya
18 days ago
sharafshipping.com
1141 Views
Sharaf Shipping is seeking an experienced Commercial / Sales Manager to lead and manage the commercial and sales aspects of our Ship Agency offices in Kenya. The successful candidate will be responsible for overseeing and driving the commercial performance of our operations in both Mombasa and Nairobi. This strategic leadership role involves developing and implementing commercial strategies to achieve business targets, increase market share, and ensure overall service excellence across the organization.
The manager will focus on managing relationships with key clients, ensuring high levels of satisfaction and service delivery. Candidates will be expected to lead a dedicated team, providing the necessary guidance and support to maintain operational efficiency. This role requires a professional with a deep understanding of market trends and competitor activity to identify new business opportunities and capitalize on market expansion within the regional shipping industry.
Key Requirements
Minimum of 10-15 years of experience in Liner, Commercial, or Sales within the shipping industry.
Extensive background in Container Shipping across Asia, the Gulf, and Africa.
Deep understanding of shipping agency operations and liner services.
Proven expertise in RoRo and breakbulk shipping sectors.
Strong track record in managing commercial operations and client relationships.
Demonstrated ability to drive sales growth and achieve business expansion objectives.
Experience leading and mentoring teams to ensure operational efficiency.
Proficiency in analyzing market trends and competitor activity for business intelligence.
Ability to collaborate effectively with cross-functional teams to enhance service delivery.
Strategic mindset for developing and implementing business growth strategies.
0 Negotiable or Not Mentioned
Kenya
21 days ago
solarpanda.com
1588 Views
Solar Panda is expanding its footprint and looking for Assistant Field Sales Managers to join our growing team. This role is designed for individuals who want to take the next step in their sales career and support our mission of delivering clean energy to rural parts of Kenya.
Candidates will support management in overseeing operations in Mpeketoni and Maua, ensuring that our teams are well-supported and sales targets are met. If you are passionate about leadership and clean energy, this is your chance to contribute to a growing company and help communities thrive. This role involves significant fieldwork and interaction with rural sales agents to drive results. Applications are open until April 3, 2026.
Key Requirements
Previous experience in field sales or a customer-facing role.
Ability to assist in the supervision and motivation of sales agents.
Basic understanding of renewable energy systems and solar products.
Strong interpersonal skills to handle customer queries and complaints.
Willingness to be based in Mpeketoni or Maua regions.
High level of integrity and accountability in handling company resources.
Proficiency in local languages relevant to the assigned region.
Ability to conduct product demonstrations and sales pitches effectively.
Basic computer skills for administrative tasks and communication.
Eagerness to learn and progress into a full management role.
0 Negotiable or Not Mentioned
Kenya, Nairobi
5 days ago
solvoglobal.com
562 Views
We are seeking a dedicated Benefits Associate to join our team in Nairobi, Kenya. In this on-site role, you will be responsible for supporting employees across various channels, including phone, email, and ticketing systems, to resolve inquiries related to their benefits. You will play a crucial role in managing benefits enrollments, processing plan changes, and supporting significant events such as Open Enrollment and Qualifying Life Events. Additionally, you will handle life, short-term disability (STD), and long-term disability (LTD) claims, ensuring that all documentation is accurate and processed in a timely manner. Beyond direct employee support, you will work closely with insurance carriers and ensure that payroll deductions are accurately maintained. The role requires a high degree of detail orientation to generate reports and support audits, ensuring compliance and efficiency within our HR systems. Joining our team means working in a structured environment with clear KPIs and opportunities for professional growth. This position offers direct exposure to carriers and a key role in the intersection of benefits and payroll administration in our Nairobi office.
Key Requirements
At least 3–5 years of professional experience in HR or administrative roles.
Previous experience in Benefits Administration is highly preferred for this role.
A strong background in customer service, insurance, or the healthcare industry.
Advanced English proficiency with at least 90% fluency in communication.
Intermediate proficiency in Microsoft Office Suite, specifically Excel and Word.
High level of detail orientation and a proactive approach to problem-solving.
Ability to work effectively as a team player in a fast-paced environment.
Proven capability to support employees via phone, email, and ticketing systems.
Experience managing benefits enrollments and processing plan changes.
Competence in handling Life, STD, and LTD claims while maintaining confidentiality.
0 Negotiable or Not Mentioned
Kenya
30 days ago
solvoglobal.com
1723 Views
As a Clerical and Collections Representative, you will be a key member of our administrative and collections support team. You will be responsible for providing essential financial support by processing credit card declines and managing complex chargeback cases. Your role also involves direct customer care, where you will resolve billing inquiries and handle unsubscribe requests with professionalism and efficiency. Additionally, you will oversee logistics tasks such as coordinating customer return labels and maintaining meticulous internal records to ensure operational smoothness.
In this role, you are expected to meet established Service Level Agreements (SLAs) and quality metrics while maintaining professional communication across all channels. The position operates on a standard schedule from Monday to Friday, 8:00 AM to 5:00 PM CST. We are seeking a reliable, process-oriented individual who can multitask effectively and maintain high organizational standards in a fast-paced environment. Joining our growing team offers an opportunity to deliver excellence and take a significant step forward in your professional career.
Key Requirements
Minimum 1 year of experience in clerical, admin, customer service, or collections roles.
Strong multitasking abilities to handle various administrative and financial tasks.
Excellent time management and organizational skills to meet daily deadlines.
High level of proficiency in written and verbal English communication.
Familiarity with standard office tools and experience using CRM systems.
Professional, reliable, and highly process-oriented mindset.
Strong attention to detail for maintaining accurate internal financial records.
Exceptional problem-solving skills to resolve customer billing inquiries.
Customer service orientation with a focus on delivering excellence.
Ability to work according to CST time zone schedules (Monday - Friday).
0 Negotiable or Not Mentioned
Kenya
7 days ago
solvoglobal.com
993 Views
Solvo Global is seeking a dedicated Customer Service Representative to join our dynamic team in Kenya. In this role, you will be the primary point of contact for customers, handling inquiries through various channels including phone, email, and chat. Your main objective will be to provide accurate information about products and services while resolving issues in a professional and timely manner. We are looking for individuals who are customer-focused, proactive, and possess excellent communication skills to ensure a positive experience for every client interaction.
Beyond day-to-day interactions, you will be responsible for maintaining detailed and accurate records of customer communications and meeting high-quality productivity standards. This position offers a multicultural work environment with ongoing training and development opportunities to foster your career growth. Successful candidates will be problem-solvers who enjoy helping others and can work effectively both independently and as part of a collaborative team. Join us to build a rewarding career in the fast-paced BPO industry within Kenya.
Key Requirements
High school diploma or equivalent qualification.
Advanced or fluent English communication skills (C1 level written and spoken).
Strong interpersonal and relationship-building skills.
Proven problem-solving abilities and critical thinking.
Basic computer skills and proficiency in office software.
Ability to multitask and manage time effectively.
Previous customer service or call center experience is a plus.
Ability to work independently with minimal supervision.
Capacity to work effectively as part of a multicultural team.
Proactive attitude and a genuine desire to help others.
0 Negotiable or Not Mentioned
Kenya, Nairobi
6 days ago
solvoglobal.com
610 Views
Solvo Global is actively seeking a dedicated Customer Service Representative to join our expanding team in Nairobi, Kenya. As the primary point of contact for our clients, you will be responsible for handling inquiries, providing detailed product information, and resolving issues with a professional and positive attitude. This role is ideal for individuals who are passionate about helping others and can navigate complex customer interactions with ease and efficiency while maintaining high standards of service quality. Within this fast-paced BPO environment, you will collaborate with team members to ensure consistent service delivery and operational success. The position requires a candidate who can remain proactive and maintain an excellent level of communication throughout their shift. By joining the team, you will have the opportunity to grow your career within a global organization that values professional development, empathy, and customer satisfaction. The role focuses on delivering exceptional support through various channels, ensuring every customer interaction reflects the company's commitment to excellence.
Key Requirements
Excellent verbal and written communication skills in English.
A customer-focused mindset with a proactive approach to helping others.
Strong problem-solving abilities and attention to detail.
Previous experience in a customer service or call center environment.
Ability to work effectively in a high-pressure BPO setting.
Proficiency in basic computer applications and CRM software.
High school diploma or equivalent educational background.
Strong multitasking and time-management skills.
A professional and empathetic attitude when handling client inquiries.
Availability to work flexible shifts and weekend hours.
0 Negotiable or Not Mentioned
Kenya
5 days ago
solvoglobal.com
435 Views
The Customer Service Representative (CSR) role based in Kenya is designed for individuals who are passionate about delivering exceptional customer experiences. In this position, you will serve as the primary point of contact for customer inquiries via telephone, providing empathetic and solution-driven support. Your core responsibilities involve active listening to understand customer concerns, offering clear and accurate resolutions, and professionally handling escalations to ensure a positive resolution process. You will be expected to apply critical thinking to troubleshoot issues and approve adjustments or returns within established company guidelines while conducting necessary follow-ups to ensure full satisfaction.
Beyond direct customer support, this role emphasizes integrity and collaboration. You will maintain strict confidentiality of customer information and stay updated on all product developments, policies, and procedures. Working closely with your teammates and leadership, you will contribute to the improvement of service delivery processes and participate in ongoing training opportunities. This is an excellent opportunity for a proactive, tech-savvy individual to thrive in a fast-paced, goal-oriented environment where service excellence and accountability are highly valued.
Key Requirements
Minimum 1 year of customer service experience in call center, retail, or hospitality environments.
Strong verbal and written communication skills with a focus on de-escalation techniques.
A proactive problem-solving mindset with the ability to adapt to changing situations.
High levels of personal integrity, accountability, and reliability in handling customer data.
Ability to perform effectively in a fast-paced and goal-oriented service environment.
Tech-savvy with the proficiency to multitask across multiple software systems simultaneously.
Demonstrated ability to handle professional escalations and maintain composure under pressure.
Strong active listening skills to accurately identify and address customer needs.
Commitment to participating in ongoing training and professional development sessions.
Ability to work collaboratively within a team to improve overall service delivery processes.
Proficiency in English to interact clearly with a diverse customer base.
0 Negotiable or Not Mentioned
Kenya
5 days ago
solvoglobal.com
616 Views
Join our team as a Customer Service Representative in Kenya, where you will be at the forefront of providing exceptional support to our global clientele. In this role, you will be responsible for managing a variety of customer inquiries through multiple channels including phone, email, and live chat. You will play a vital role in resolving issues promptly, providing accurate product information, and ensuring every customer interaction ends on a positive note.
We offer a dynamic and multicultural work environment that fosters professional growth and continuous learning. As part of our team, you will receive ongoing training to enhance your skills and advance your career within the organization. We are looking for proactive individuals who are passionate about problem-solving and possess excellent communication skills to help us maintain our high standards of service excellence.
Key Requirements
High school diploma or equivalent (college studies are a plus).
Advanced or fluent English communication skills (C1 written and spoken).
Strong interpersonal and problem-solving skills.
Basic computer skills and ability to multitask effectively.
Previous experience in customer service or a call center environment.
Ability to work independently and as part of a diverse team.
Capability to handle inbound and outbound customer inquiries via phone, email, or chat.
Proficiency in maintaining detailed and accurate records of customer interactions.
Commitment to meeting defined quality and productivity standards.
Proactive attitude with a focus on ensuring a positive customer experience.
0 Negotiable or Not Mentioned
Kenya, Nairobi
3 days ago
solvoglobal.com
451 Views
Join our expanding team as a Customer Service Representative based in Nairobi, Kenya. In this role, you will be the front line of our service excellence, handling high volumes of inquiries via phone and chat. Your primary focus will be delivering high-quality support regarding products, services, and order statuses, ensuring every customer walks away with a positive experience and clear, accurate information.
This onsite position requires candidates who are passionate about people and thrive in fast-paced environments. You will collaborate closely with team leads and training departments to meet key performance metrics while maintaining strict adherence to operational guidelines and schedules. We offer paid training and significant growth opportunities within our people-driven organization, providing a professional and collaborative atmosphere for your career development in the customer experience industry.
Key Requirements
Advanced English level (C1 proficiency).
Minimum 1 year of customer service experience, preferably in a contact center.
Strong verbal and written communication skills.
Customer-oriented mindset with excellent problem-solving abilities.
Comfortable working in fast-paced, high-volume call environments.
Basic computer skills and ability to navigate multiple software systems.
Availability to work onsite in Nairobi, Kenya is mandatory.
Ability to build rapport quickly and ensure a positive customer experience.
Proficiency in documenting customer interactions accurately in internal systems.
Flexibility to work different shifts, including evenings and weekends.
0 Negotiable or Not Mentioned
Kenya
5 days ago
solvoglobal.com
504 Views
We are looking for a dedicated Scheduler in Training to join our on-site team in Kenya. This role involves coordinating schedules between clients and caregivers while handling high volumes of calls and service requests. You will be a vital link between internal teams and field staff, ensuring real-time communication and service continuity.
The ideal candidate will have at least one year of experience in healthcare scheduling or a call center environment. You must be comfortable working in a fast-paced setting and maintaining a schedule aligned with U.S. Eastern Time. Strong organizational skills and English fluency are essential for success in this role.
Key Requirements
1+ year of experience in healthcare scheduling preferred
Call center experience will be considered
Fluent in English (both written and spoken)
Strong phone etiquette and professional communication skills
Exceptional organizational and multitasking abilities
Comfortable working in a fast‑paced, dynamic environment
Full availability Monday–Sunday for scheduled shifts
Ability to align work hours with U.S. Eastern Time
Must be located in Kenya and able to work on-site
Proficiency in maintaining accurate records and administrative support
0 Negotiable or Not Mentioned
Tanzania, Arusha
16 days ago
starrich.co.tz
1290 Views
As a Safari Specialist & Travel Designer at Star Rich, you will be responsible for managing the entire client journey from initial consultation through to final booking. Your role involves designing highly customized safari itineraries, providing expert travel advice, and ensuring every detail of the trip meets the client's expectations. You will handle complex cost calculations, coordinate various accommodation and transport options, and provide a seamless planning experience for travelers. This position requires a blend of creative travel design and meticulous logistical planning.
Beyond client-facing responsibilities, you will contribute to the operational and digital growth of the company. This includes performing bank reconciliations, maintaining accurate CRM records, and assisting in the development of new travel products. Proficiency in tools such as Excel, Google Sheets, Wordpress, and SEO is essential to maintain our competitive edge in the tourism industry. The role is based in Arusha with remote and hybrid options available, offering a dynamic work environment for passionate travel professionals.
Key Requirements
Bachelor's degree in Tourism, Hospitality, or a related field of study.
Mandatory fluency in both Dutch and English for effective communication.
Proven professional experience in safari tourism, travel planning, or customer service.
In-depth knowledge of Tanzania's travel destinations and safari logistics.
Advanced proficiency in Microsoft Excel and Google Sheets for data and cost management.
Knowledge of Wordpress and SEO principles to support product development and visibility.
Ability to guide clients professionally from initial consultation through to final booking.
Competence in handling complex cost calculations and financial reconciliations.
Experience in coordinating multi-provider accommodation and transport logistics.
Skill in maintaining detailed and accurate CRM records for client management.
0 Negotiable or Not Mentioned
Tanzania, Arusha
21 days ago
starrich.co.tz
1659 Views
Starrich is seeking a dedicated Safari Specialist & Travel Designer to join our team in Arusha. This role involves managing a wide range of client inquiries and designing bespoke safari itineraries that cater to unique traveler preferences. As a key member of the team, you will provide expert travel advice, guiding clients through the entire process from the initial consultation to the final booking. The position offers remote and hybrid options, providing flexibility while focusing on delivering high-quality travel experiences across various regions in Tanzania.
In addition to client-facing tasks, the role requires strong administrative and technical skills. You will be responsible for cost calculations, coordinating accommodation and transport, and maintaining accurate CRM records. The position also involves conducting bank reconciliations and contributing to the development of new travel products. Proficiency in digital tools like Excel, Wordpress, and SEO is essential to help grow our online presence and streamline operations. Foreigners with Dutch, English, and/or German language backgrounds are highly encouraged to apply for this dynamic role.
Key Requirements
Bachelor's degree in Tourism, Hospitality, or a related field.
Mandatory fluency in Dutch to communicate with specific client demographics.
Mandatory fluency in English for professional communication.
Proven experience in safari tourism, travel planning, or customer service.
Strong knowledge of Tanzania's destinations and safari logistics.
Proficiency in Excel and Google Sheets for data management.
Experience with Wordpress and SEO for travel product development.
Ability to conduct bank reconciliations and manage financial records.
Skill in designing customized and detailed safari itineraries.
Excellent interpersonal skills for guiding clients from consultation to booking.
Strong organizational skills to coordinate transport and accommodation.
Ability to work effectively in a hybrid or remote setting.
0 Negotiable or Not Mentioned
Kenya, Bomet
9 days ago
gmail.com
919 Views
Telepolis Village Hotel is seeking energetic and dedicated individuals to join our team as Waiters. The ideal candidates will be responsible for ensuring that all guests receive an exceptional dining experience by providing prompt and friendly service. You will be expected to take orders, serve food and beverages, and maintain a clean and organized dining area to the highest standards of the hospitality industry.
In addition to serving guests, you will collaborate with the kitchen staff to ensure orders are accurate and delivered on time. Success in this role requires a strong commitment to customer satisfaction, the ability to work effectively in a fast-paced environment, and excellent communication skills. We offer a professional working environment and the opportunity to grow within our established hotel located in Kiptenden, Bomet.
Key Requirements
Diploma in Hotel Management / Catering or related field
Relevant work experience in a restaurant or hotel setting
Good communication and interpersonal skills
Excellent customer service skills and a friendly demeanor
Ability to handle cash and process payments accurately
Knowledge of food safety and hygiene regulations
Physical stamina to stand and walk for long periods during shifts
Ability to multitask and work under pressure during peak hours
Professional appearance and a positive, proactive attitude
Flexibility to work in shifts, including weekends and public holidays
0 Negotiable or Not Mentioned
Kenya, Nairobi
22 days ago
ticktask.co.ke
1444 Views
TickTask is actively seeking dedicated and professional Delivery Riders to join our expanding team in Nairobi, Kenya. This role offers a unique opportunity to enter the fast-paced delivery sector with a company that values reliability and hard work. Our structure combines a base retainer with an uncapped commission system, providing a stable foundation and the potential for high earnings based on performance. Riders are responsible for navigating the city efficiently to ensure timely deliveries for our diverse client base.
As a rider for TickTask, you will be part of a dynamic network that supports the growing logistics needs of Kenya. You will handle a variety of delivery tasks daily, ensuring that packages reach their destinations safely and on schedule. The position requires a high level of responsibility, as riders manage their own fuel costs and must maintain their motorcycles in top condition. Earnings can reach up to KES 40,000 per month through our competitive pay structure. Join us to build your career in the logistics industry and grow with one of the most promising delivery platforms in the region.
Key Requirements
Must own a personal motorcycle for delivery purposes
Possession of a valid and up-to-date driving license
A current and valid Good Conduct Certificate is mandatory
Willingness and ability to be responsible for all fuel costs
Extensive knowledge of Nairobi's roads and navigation
Proven ability to manage time effectively to meet delivery deadlines
Strong communication skills for interacting with customers and dispatchers
Commitment to adhering to all safety protocols and traffic regulations
Proficiency in using smartphone applications for navigation and tracking
Physical stamina to handle long hours of riding and package handling
0 Negotiable or Not Mentioned
Kenya, Nairobi
6 days ago
transafricamotors.com
451 Views
Transafrica Motors Ltd is seeking a dedicated and technically proficient IT Support professional to join our dynamic team in Nairobi. The successful candidate will be responsible for providing technical assistance and support related to computer systems, hardware, and software. You will play a crucial role in maintaining our IT infrastructure, ensuring minimal downtime and high operational efficiency across our Windows-based environments. This role offers an excellent opportunity for individuals passionate about technology to grow their career within a fast-paced automotive industry environment.
Key responsibilities include troubleshooting network issues, managing user accounts through Active Directory, and performing maintenance on desktops, laptops, and printers. You will also be expected to implement basic cybersecurity practices to protect our organizational data and provide technical training to end-users. As an IT Support staff member, you will collaborate with various departments to ensure all technological needs are met and contribute to the continuous improvement of our IT support services in the Nairobi region.
Key Requirements
Hold a Diploma or Degree in IT, Computer Science, or a related field.
Proven experience in Windows environments and technical troubleshooting.
Solid understanding of Networking protocols including TCP/IP, DNS, DHCP, and VPNs.
Hands-on experience with Active Directory and user account management.
Proficiency in hardware support for desktops, laptops, and printers.
Knowledge and application of basic cybersecurity practices.
Strong analytical skills to diagnose and resolve software and hardware incidents.
Excellent communication skills for providing user support and technical training.
Ability to work independently and collaboratively within a team environment.
Willingness to stay updated with the latest technological trends and advancements.
0 Negotiable or Not Mentioned
Kenya
7 days ago
uhr.co.in
554 Views
We are seeking a highly motivated Technical Sales Engineer specialized in Inkjet Coding Machines to join our expanding team in Kenya. This role is focused on driving business growth through the strategic sales of industrial equipment, specifically focusing on Batch Coding, Inkjet, Laser, and Thermal Transfer Printers. The successful candidate will be responsible for the entire sales lifecycle, from identifying potential leads to closing complex technical deals and maintaining long-term client relationships.
As a core member of the sales division, you will utilize your technical expertise to provide customized solutions to clients, ensuring their production line requirements are met with precision. You will be expected to conduct field visits, deliver technical demonstrations, and develop new business opportunities across the East African market. This position requires a proactive professional who can navigate the B2B landscape and deliver consistent results in a competitive industrial environment.
Key Requirements
5-8 years of hardcore sales and business development experience.
Proven expertise in selling Batch Coding, Inkjet, Laser, or Thermal Transfer Printers.
Strong technical background to understand and explain complex coding machinery.
Demonstrated success in new business generation and market expansion.
Excellent client-handling and relationship management skills.
Ability to conduct technical product demonstrations for industrial clients.
Strong negotiation and closing skills in a B2B environment.
A degree or diploma in Engineering or a related technical field.
Proficiency in sales reporting and managing a sales pipeline.
Willingness to travel extensively for field sales activities within Kenya and the surrounding region.
0 Negotiable or Not Mentioned
Kenya
1 day ago
upman.in
149 Views
We are seeking a highly experienced and strategic Chief Sales Officer to lead commercial operations for a premier IT Systems Integrator. This senior leadership role is pivotal in driving revenue performance and achieving a Gross Profit target of USD 8 million. The successful candidate will oversee a diverse market portfolio and will be responsible for aligning sales strategies with organizational goals to maintain strict margin discipline and operational excellence.
The role involves expanding the existing customer base, fostering strong relationships with distributors, and providing high-level financial oversight. Operating across several East and Southern African regions, the Chief Sales Officer will combine executive presence with a hands-on approach to complex deal cycles. This position offers a significant opportunity to lead regional growth and influence the market presence of a leading ICT enterprise. Possible work locations include Kenya, Uganda, Rwanda, Tanzania, and Zambia.
Key Requirements
15-18 years of experience in ICT enterprise sales.
Minimum of 5 years in a senior sales leadership role.
Proven experience managing large accounts and complex deal cycles.
Strong exposure to commercial decision-making and margin control.
High level of financial literacy and executive presence.
Proven ability to operate independently and deliver measurable results.
Strategic mindset with the ability to drive gross profit growth.
Experience in aligning sales operations with distributor networks.
Excellent communication and negotiation skills at the C-suite level.
Deep understanding of the ICT market landscape in East and Southern Africa.
0 Negotiable or Not Mentioned
Kenya, Remote
1 day ago
usobi.org
169 Views
We are seeking a senior leader to join our team as the VP of Business Development for the African Market. This remote position is pivotal in driving our partnerships, revenue, and expansion efforts across key regions. The successful candidate will take full ownership of regional growth strategy, focusing on high-impact B2B partnerships and building a robust network of operators in markets such as Nigeria, South Africa, and Kenya.
The ideal candidate brings over five years of specialized experience in iGaming and a deep understanding of the local landscapes and compliance requirements. This role is designed for a strategic thinker who can deliver results and expand our footprint. This position offers a base salary of up to $12,000 per month, reflecting the seniority and importance of the role in our global expansion plans.
Key Requirements
Minimum of 5 years of professional experience in the iGaming sector.
Proven track record of business expansion specifically within the African market.
Deep knowledge of regulatory compliance and licensing across various African regions.
Strong existing network of B2B operators and key stakeholders in the gaming industry.
Demonstrated success in driving revenue growth and establishing strategic partnerships.
Expertise in regional market strategy and full ownership of growth objectives.
Exceptional leadership and communication skills for high-level management.
Ability to identify and capitalize on new business opportunities in emerging markets.
Proficient in market analysis, performance tracking, and reporting.
Capability to work effectively in a remote, self-driven capacity.