Best Talent Reach (BTR) Field Service Specialist (ICT) at Axia Tanzania

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FIELD SERVICE SPECIALIST (ICT) @ AXIA TANZANIA

~800,000 Mentioned Tanzania, Dar es Salaam 81 days ago axia.co.tz 5 Applied 4 Pro Applied

Our client, a leading technology solutions provider, is looking for a hands-on Field Service Specialist to support installation, maintenance, and troubleshooting of systems across client sites. This role is suited for a mid-level IT professional who enjoys being on the ground and solving real-time technical challenges. The specialist will be responsible for ensuring that all systems at client locations are functioning optimally, providing technical assistance, and maintaining a high level of client satisfaction through professional interaction. Salary is TZS 800,000 – 1,000,000 (Gross).

The successful candidate will handle a variety of tasks including the deployment of new ICT infrastructure, routine system updates, and responding to emergency technical failures. In addition to technical proficiency, the role requires strong organizational skills to manage multiple client sites and document work progress accurately. You will act as the primary point of contact for technical issues at the client's premises, ensuring minimal downtime and effective communication between the client and the core technical team.

Key Requirements

2–3 years of experience in field service or IT support roles. Strong technical troubleshooting and networking skills. Comfortable with on-site work and frequent client interaction. Excellent communication skills in both Swahili and English. Ability to diagnose and resolve hardware and software issues efficiently.
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IT SUPPORT @ IRIS EXECUTIVE

0 Negotiable or Not Mentioned Tanzania, Dar es Salaam 57 days ago irisexecutive.com 7 Applied 5 Pro Applied

We are looking for a dedicated IT Support specialist to join our team in Dar es Salaam. This role involves providing technical assistance and support for incoming queries and issues related to computer systems, software, and hardware. You will be responsible for installing, configuring, and maintaining computer networks and systems to ensure maximum uptime and security for our organization. The successful candidate will respond to user requests via email or phone, diagnose hardware and software problems, and guide users through remedial actions. You will also perform regular maintenance on server systems and network infrastructure. This position requires a proactive individual who can work independently and provide exceptional service to our team members.

Key Requirements

Bachelor's degree in Computer Science or related field. Proven experience as IT Support or Desktop Support. Proficiency in Windows and macOS operating systems. Knowledge of networking protocols and hardware troubleshooting. Experience with Office 365 and cloud-based applications.
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TECHNICAL SUPPORT REPRESENTATIVES @ WANANCHI GROUP TANZANIA

0 Negotiable or Not Mentioned Tanzania 37 days ago simbanet.co.tz 8 Applied 2 Ultra Applied

Wananchi Group Tanzania is looking for Technical Support Representatives to join our Technical Team. In this role, you will be the first point of contact for customers experiencing technical difficulties with our services. Your goal will be to provide efficient and effective solutions, ensuring high levels of customer satisfaction and minimal service downtime.

Candidates should possess a strong technical background and excellent communication skills. You will be responsible for diagnosing network issues, guiding users through troubleshooting steps, and escalating complex problems to higher-level support teams. This is an exciting opportunity for tech-savvy individuals who enjoy helping others and want to work in the fast-paced telecommunications industry.

Key Requirements

Bachelor’s degree in IT, Computer Science, or Engineering. Experience in technical support or customer service within the ICT sector. Knowledge of networking protocols such as TCP/IP, DNS, and DHCP. Proficiency in troubleshooting both hardware and software issues. Excellent communication skills in both English and Swahili.
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FIELD SERVICE SPECIALIST (TECH) @ HSD-MELT

0 Negotiable or Not Mentioned Tanzania 52 days ago hsd-melt.com 13 Applied 4 Ultra Applied

We are recruiting a Field Service Specialist to provide high-quality technical support and maintenance for our clients across Tanzania. In this role, you will be the face of HSD-Melt on the ground, ensuring that our technology solutions are installed, maintained, and repaired to the highest standards. You will handle a variety of hardware and software issues, providing timely resolutions to minimize downtime for our clients.

The position requires a hands-on approach and the ability to diagnose complex technical problems in various environments. You will coordinate with the central technical team to escalate issues and share feedback from the field to improve our products. A strong commitment to customer satisfaction and technical excellence is essential for success in this role.

Key Requirements

Diploma or Degree in Computer Science, Engineering, or ICT Strong hardware and software troubleshooting skills Previous experience in on-site technical support roles Familiarity with networking protocols and infrastructure Valid driver's license for frequent field visits
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IT TECHNICIAN (1) @ PAL VISTA HOTEL

0 Negotiable or Not Mentioned Tanzania, Morogoro 60 days ago gmail.com 10 Applied 7 Pro Applied

We are looking for a skilled IT Technician (1) to join the Pal Vista Hotel team in Morogoro. The IT Technician will be responsible for maintaining the hotel's computer systems, networks, and guest-facing technology. Your primary duties will include troubleshooting hardware and software issues, performing regular system updates, and ensuring that the network infrastructure remains secure and efficient at all times.

Beyond technical maintenance, you will also provide support to staff and guests experiencing technical difficulties and assist in the implementation of new technology solutions to enhance hotel operations. Candidates should have a strong technical background and a customer-centric approach to problem-solving. This is an excellent opportunity for a tech professional looking to apply their skills in a dynamic service environment.

Key Requirements

Proven experience as an IT Technician or similar role. Knowledge of computer systems and networks. Ability to troubleshoot hardware and software issues. Experience with networking protocols and security. Familiarity with hotel-specific software and systems.
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IT SUPERVISOR @ SUNDA

0 Negotiable or Not Mentioned Tanzania, Dar es Salaam 77 days ago sunda.com 14 Applied 4 Ultra Applied

Sunda is currently looking for a dedicated and proactive IT Supervisor to join our operational team in Dar es Salaam. This role is pivotal for maintaining the integrity and efficiency of our technological infrastructure. The successful candidate will be responsible for overseeing day-to-day IT operations, providing critical first-level technical support, and ensuring that all network systems, including switches and routers, are functioning optimally.

Beyond routine maintenance, the IT Supervisor will take a lead role in coordinating IT projects and offering guidance to junior technical staff. This includes the management of CCTV and NVR installations, as well as the integration of ERP systems into our workflow. We are seeking a candidate with a strong background in IT support and networking who can communicate effectively and lead a team toward technological excellence.

Key Requirements

Bachelor's degree in IT or a related field Minimum 3 years of relevant experience in IT support Strong knowledge of networking and IT support services Experience with ERP systems and IT infrastructure Good problem-solving, communication, and team leadership skills
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TECHNICIAN (URGENTLY) @ NEXUSNET

0 Negotiable or Not Mentioned Tanzania, Arusha 55 days ago nexusnet.co.tz 14 Applied 10 Pro Applied

NexusNet Limited is a leading Tanzanian technology services provider dedicated to offering affordable and reliable broadband internet access across homes, small businesses, and rural communities. Based in Arusha with operations in Dar es Salaam, the company is a pioneer in fiber-optic technology, specifically Fiber To The Home (FTTH). As a Technician, you will be part of a team delivering essential ICT solutions, including networking, enterprise software, and managed digital services, ensuring customers stay connected with high-quality internet and integrated security packages.

The role involves technical field work where you will visit customer premises to identify and solve connectivity issues. You will be responsible for the physical installation of fiber optic cables and must be able to meet strict targets while working under pressure. This position requires a proactive individual who can report detailed feedback and maintain long-term partnerships through excellent customer service. Candidates must be prepared for long field hours and possess a valid driving license to navigate between service locations in the Arusha region.

Key Requirements

Certificate in IT, Marketing, or any related field. Proven experience in pulling and installing fiber optic cables. Must be currently based in Arusha or willing to relocate immediately. Possession of a valid driving license for field visits. Strong communication and interpersonal skills for customer interaction.
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FIELD SERVICE SPECIALIST @ HSD-MELT

0 Negotiable or Not Mentioned Tanzania, Dar es Salaam 60 days ago hsd-melt.com 15 Applied 11 Pro Applied

The Field Service Specialist at hsd-melt plays a critical role in the deployment and upkeep of sophisticated queue management systems within the technology sector. This position involves a blend of technical expertise and customer service, as you will be responsible for the full lifecycle of system installation, including initial site surveys, hardware setup, and software configuration. You will act as the primary point of contact for clients, ensuring that their systems operate efficiently and that any technical hiccups are resolved promptly through both on-site visits and remote diagnostic support.

In addition to technical maintenance, the specialist is tasked with empowering clients through comprehensive user training and proactive system monitoring. By gathering user feedback and documenting every service interaction, you will contribute to the continuous improvement of the service offerings. Collaboration with internal technical teams is essential to facilitate upgrades and resolve complex issues, ensuring that the company maintains its reputation for excellence in queue management solutions. This role is ideal for a proactive individual with a strong IT background who enjoys a dynamic, field-based working environment.

Key Requirements

Diploma or Degree in Information Technology, Computer Science, or related field 2–3 years’ experience in field service or technical support role Experience in queue management systems or similar technologies is an added advantage Strong troubleshooting and problem-solving skills Good understanding of software, hardware, and system integration
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IT PERSONNEL @ KINGLIONCOMPANY

0 Negotiable or Not Mentioned Tanzania 87 days ago kinglioncompany.com 9 Applied 6 Pro Applied

Kinglioncompany is seeking a dedicated and skilled IT Personnel to join our technical team and oversee our digital and physical technological assets. The primary focus of this role is to manage and maintain the organization's computer networks, ensure the stability of the IT infrastructure, and perform comprehensive hardware management tasks. As a key member of the IT department, you will be responsible for ensuring that all technical systems operate efficiently to support our production and business activities.

The ideal candidate will possess a strong background in IT support, preferably within a production or service-oriented environment. You will be expected to troubleshoot complex technical issues, provide help desk support to staff, and implement security measures to protect company data. This position offers an opportunity to work in a dynamic industrial setting where your expertise in hardware, software, and networking will directly contribute to the company's operational success. No salary information was provided for this position.

Key Requirements

Proficiency in computer networks and networking protocols. Solid understanding of IT infrastructure and system design. Demonstrated experience in hardware management and maintenance. Bachelor's degree in Information Technology, Computer Science, or a related field. 2-3 years of professional experience in an IT support role.
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COMPANY IT @ KIMARO MOBILE LIMITED

0 Negotiable or Not Mentioned Tanzania 51 days ago gmail.com 14 Applied 10 Pro Applied

KIMARO MOBILE LIMITED is inviting applications for the position of Company IT to provide essential technical support across our operations in Tanzania. You will be responsible for maintaining our IT systems, troubleshooting hardware and software issues, and ensuring that our entire technology infrastructure operates without interruption. This role is critical for supporting our staff and ensuring that digital workflows are efficient and secure.

The successful candidate will work in a professional environment that values innovation and reliability. Beyond technical maintenance, you will be involved in training staff on new technologies and ensuring that data security measures are strictly followed. We offer performance-based incentives and a competitive salary package. Candidates must be at least 18 years old and possess the relevant academic credentials to manage the complex IT needs of a growing mobile company operating in multiple regions.

Key Requirements

Certificate, Diploma or Degree in Information Technology, Computer Science or a related field. Good communication and organizational skills. Proficiency in MS Office and computer applications. Ability to work independently and as part of a team. Integrity, honesty and a strong work ethic.
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