Best Talent Reach (BTR) Onboarding Customer Service Agent at Cartrack

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ONBOARDING CUSTOMER SERVICE AGENT @ CARTRACK

0 Negotiable or Not Mentioned Tanzania 25 days ago cartrack.co.tz 19 Applied 13 Pro Applied

The Onboarding Customer Service Agent role is critical for ensuring a seamless start for our new customers. You will guide new clients through the initial setup process, explaining how to use our tracking software and mobile applications. Your goal is to ensure that every customer feels confident and empowered to use Cartrack’s features from day one.

This position involves high levels of interaction via phone and email, requiring a patient and helpful demeanor. You will troubleshoot initial technical hurdles, coordinate with the installation team, and gather feedback to improve the onboarding journey. By providing a warm and efficient welcome, you help set the foundation for a successful, long-term relationship between the customer and Cartrack.

Key Requirements

Prior experience in customer service or a client-facing onboarding role. Excellent communication skills with a focus on clear, instructional speaking. Patience and the ability to explain technical concepts to non-technical users. Strong organizational skills and ability to track onboarding progress for multiple clients. Proficiency in Microsoft Office and support ticket software.
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IT ASSISTANT @ AJIRA TALENT

0 Negotiable or Not Mentioned Tanzania 29 days ago ajiratalent.com 14 Applied 10 Pro Applied

Ajira Talent is seeking a dedicated IT Assistant to join our dynamic team. The successful candidate will be responsible for providing technical support, managing network configurations, and overseeing Relational Database Management Systems (RDMS). This role involves a blend of IT expertise and business knowledge, ensuring that all technical systems align with organizational objectives and support daily business operations efficiently. In this role, you will be expected to troubleshoot hardware and software issues, assist in the maintenance of network infrastructure, and support the integration of IT solutions within the accounting and business departments. You must possess strong communication skills to interact effectively with various stakeholders and demonstrate the ability to handle tasks both independently and collaboratively. The position offers an opportunity to grow within a professional environment while contributing to the technological advancement of the firm and ensuring high-quality service delivery.

Key Requirements

Diploma or Degree in Accounting with IT, Business study with IT, or a related field. Practical experience in managing Relational Database Management Systems (RDMS). Strong knowledge of networking concepts and technical support procedures. Proven ability to communicate effectively with both technical and non-technical staff. Capacity to manage tasks independently and meet deadlines without constant supervision.
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IT SPECIALIST - ERP EXPERIENCE @ ALFA PHARMACEUTICALS LTD

0 Negotiable or Not Mentioned Tanzania 41 days ago alfapharma.co.tz 14 Applied 1 Casual Applied

Alfa Pharmaceuticals Ltd is seeking a dedicated and proactive IT Specialist with strong ERP experience to manage and support the company's technology infrastructure. The successful candidate will play a critical role in ensuring smooth day-to-day operations by overseeing ERP systems, providing user support, and troubleshooting hardware and software issues. You will be responsible for maintaining system integrity, managing backups, and coordinating regular maintenance activities to optimize performance across all departments. This role requires a strategic thinker who can bridge the gap between business needs and technical solutions while maintaining high standards of data security.

In addition to technical maintenance, the IT Specialist will be responsible for creating and updating IT documentation and user guides to support staff across the organization. You will collaborate closely with various teams to understand their unique requirements and implement process improvements that leverage new technologies. As a key member of the technical team, you will monitor network performance and cybersecurity protocols to protect the company's digital assets. This position is strictly open to Tanzanian citizens who possess the required technical qualifications and a commitment to maintaining reliable IT operations within a pharmaceutical environment.

Key Requirements

Bachelor's degree in Information Technology, Computer Science, or a related field Proven experience as an IT Specialist, Systems Administrator, or similar role Hands-on ERP experience is mandatory Good understanding of networks, databases, hardware, and software applications Strong knowledge of cybersecurity principles and data protection
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ICT OFFICER – INFRASTRUCTURE @ AMANA BANK TANZANIA

0 Negotiable or Not Mentioned Tanzania, Dar es Salaam 35 days ago amanabank.co.tz 7 Applied 2 Ultra Applied

The ICT Officer – Infrastructure is responsible for the seamless operation and maintenance of Amana Bank’s core ICT systems. This role encompasses the installation, configuration, and ongoing support of servers, networks, and various hardware and software components essential for banking operations. The officer ensures high system availability, minimizes downtime through proactive monitoring, and manages critical infrastructure upgrades to support the bank's growing technical needs.

In addition to hardware and network management, the ICT Officer focuses on security, data integrity, and user support. Key tasks include managing disaster recovery procedures, performing regular backups, and enforcing ICT security controls. The officer serves as a bridge between technical vendors and the bank’s internal teams, providing high-level technical support to end users and participating in business projects that require infrastructure modernization.

Key Requirements

Bachelor’s or Master’s Degree in ICT, Computer Science, or related field. Minimum 3 years of relevant experience in ICT infrastructure and network administration. Strong knowledge of server installation, configuration, and maintenance (Windows/Linux). Expertise in managing hardware and software assets across a banking network. Proven experience in implementing ICT security controls and enforcing compliance policies.
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IT SUPPORT ENGINEER (DISPATCH TASKS) @ AUH TECHNOLOGIES

0 Negotiable or Not Mentioned Tanzania, Mbeya 41 days ago auhtech.com 12 Applied 8 Pro Applied

AUH Technologies is seeking motivated IT Support Engineers to join our dynamic team in Mbeya, Tanzania. This role focuses on Desktop Support Services (Level 1) and operates on a dispatch model. As an IT Support Engineer, you will be responsible for handling on-call tasks, meaning that when a ticket is raised, you will be required to visit the client's site to provide technical assistance. This is an excellent opportunity for early-career professionals or students looking to gain hands-on experience in the IT industry.

The successful candidate will provide onsite technical support for hardware and software issues, ensuring minimal downtime for clients. Your responsibilities will include diagnosing system problems, configuring hardware, and resolving basic networking issues. Since the role is based on dispatch tasks, flexibility and reliability are key. Join AUH Technologies and build your career in IT support while working in a fast-paced environment across various locations in Mbeya.

Key Requirements

Basic knowledge of computer hardware components (CPU, RAM, HDD/SSD). Proficiency in installing and configuring Windows and macOS operating systems. Ability to troubleshoot network connectivity issues such as Wi-Fi and LAN. Familiarity with Microsoft Office 365 and common productivity software. Strong problem-solving skills for resolving Level 1 technical tickets.
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IT SUPPORT SPECIALIST (TECHNOLOGY INDUSTRY) @ AXIA TANZANIA

0 Negotiable or Not Mentioned Tanzania 5 days ago axia.co.tz 8 Applied 6 Pro Applied

Axia Tanzania is looking for an IT Support Specialist to join the Technology Industry. This role is responsible for providing technical assistance and support related to computer systems, software, and hardware.

Candidates should possess a Bachelor’s Degree/Diploma in a relevant field and 2-8 years of relevant working experience. Strong technical expertise and professional competence in IT support are required. Excellent communication, analytical, and problem-solving skills are essential.

Key Requirements

Bachelor’s Degree/Diploma in a relevant field 2–8 years of relevant working experience Strong technical expertise and professional competence in IT support Excellent communication skills Analytical skills
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ICT OFFICER @ BMG GROUP

0 Negotiable or Not Mentioned Tanzania 8 days ago bmggroup.co.tz 6 Applied 4 Pro Applied

BMG Group is currently seeking a skilled and proactive ICT Officer to join their team under the Rise Lead & Transform initiative. The successful candidate will be responsible for managing and supporting the IT infrastructure across diverse business operations, ensuring that all technical systems are running efficiently to support the company's growth and daily functions. The role involves a mix of network management, security system oversight, and software support.

Key responsibilities include maintaining network infrastructure such as WIFI, routers, and switches, as well as installing and configuring CCTV surveillance systems. The ICT Officer will also provide essential technical support for hardware and software issues, administer Property Management Systems (PMS) and OTA platforms, and oversee vehicle tracking systems. This position offers a dynamic environment for an IT professional looking to apply their skills in a multi-faceted business setting.

Key Requirements

Diploma or Bachelor's degree in IT, Computer Science, or a related field. 1-2 years of experience in network administration, system support, or an ICT-related role. Strong knowledge of networking, including WiFi systems, routers, and switches. Proven experience in CCTV surveillance system installation and maintenance. Ability to troubleshoot hardware, software, and general network connectivity issues.
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SALES AGRONOMISTS (4 POSTS) @ BORA AGRO

0 Negotiable or Not Mentioned Tanzania 25 days ago boraagro.net 8 Applied 6 Pro Applied

Bora Agro is seeking dedicated and dynamic Sales Agronomists to join our team across various regions in Tanzania. The successful candidates will be responsible for promoting and selling the entire Bora Agro Solutions product portfolio while providing essential agronomic advice and technical support to farmers. Key tasks include conducting field visits, organizing demonstrations, and facilitating training sessions to showcase product efficacy and improve farming outcomes. This role requires building and maintaining strong professional relationships with key stakeholders such as cooperatives, agro-dealers, and extension officers. Candidates will work across different zones, including the Northern Zone, Central Zone, Coastal Zone, and Southern Highlands. If you have a background in agriculture and a passion for sales and extension services, we encourage you to apply and contribute to the growth of the agricultural sector in Tanzania.

Key Requirements

Bachelor's degree or Diploma in Agronomy, Agriculture, or related field Minimum 2 years of experience in agricultural sales or extension services Strong understanding of local farming systems and crop management practices Ability to promote and sell all Bora Agro Solutions' product portfolio Competency in conducting field visits and on-site demonstrations
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ACCOUNT MANAGERS @ CARTRACK

0 Negotiable or Not Mentioned Tanzania 25 days ago cartrack.co.tz 6 Applied 2 Ultra Applied

Cartrack Tanzania is hiring Account Managers to oversee and nurture our existing client portfolio. Your primary mission is to ensure high levels of customer satisfaction and retention by serving as the main point of contact for corporate clients. You will regularly review client data, provide insights on fleet performance, and identify opportunities for upselling additional services and hardware upgrades.

Account Managers act as consultants, helping businesses optimize their operations using our tracking data. You will be responsible for conducting regular account reviews, resolving service issues promptly, and ensuring that our solutions continue to add value as our clients' businesses grow. This role is essential for maintaining the long-term loyalty of our most valued partners.

Key Requirements

Extensive experience in account management or client relations. Strong analytical skills to interpret data and provide actionable insights. Excellent verbal and written communication skills. Ability to manage multiple client accounts simultaneously with high attention to detail. Experience in the technology or telematics sector is highly preferred.
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IT & DATA SUPPORT OFFICER (REFERENCE NO: 2026–15) @ CCBRT TANZANIA

0 Negotiable or Not Mentioned Tanzania, Moshi 39 days ago ccbrt.org 15 Applied 11 Pro Applied

CCBRT Tanzania is seeking a dedicated IT & Data Support Officer to join the Moshi team. This role is pivotal in ensuring the smooth operation of ICT systems and data management processes, working in close coordination with the headquarters' ICT department. The successful candidate will provide essential first-line support for hardware and software issues, while also driving digitalization initiatives within the organization. In addition to technical support, the officer will be responsible for maintaining high data quality standards and producing insightful reports for management and monitoring purposes. This position requires a proactive individual who can manage ICT assets effectively and ensure compliance with established standards. The role offers a unique opportunity to contribute to a leading healthcare social enterprise that makes a tangible difference in disability rehabilitation and maternal healthcare.

Key Requirements

Bachelor’s Degree in IT, Computer Science, Information Systems, or Data Management 2–3 years’ experience in IT support, ICT systems, or data management ICT certifications such as CompTIA, Microsoft, or Network+ are an added advantage Previous experience working in healthcare or NGO environments is preferred Ability to provide first-line ICT support for hardware, software, and networks
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