SECRETARY AND RESERVATIONS OFFICER @ OUTSTANDING SOLUTIONS TZ
Outstanding Solutions TZ is looking for a dedicated and professional Secretary and Reservations Officer to join their team in Stone Town, Zanzibar. This role is essential for driving service excellence within the hospitality sector. The primary responsibilities include managing the director's calendar, scheduling meetings, and ensuring all administrative tasks are handled with precision. The successful candidate will also serve as a key point of communication, responding to emails and phone calls in a timely and professional manner to maintain the company's high service standards.
In addition to administrative support, the role involves significant engagement with the reservation process. You will be responsible for checking availability, managing rates, and finalizing bookings with various service providers. Furthermore, the position requires assisting in the planning of travel itineraries and recommending suitable destinations and packages to clients. Based in the heart of Stone Town, this role is a great opportunity for Tanzanian professionals looking to advance their careers in the hospitality and tourism industry.
In addition to administrative support, the role involves significant engagement with the reservation process. You will be responsible for checking availability, managing rates, and finalizing bookings with various service providers. Furthermore, the position requires assisting in the planning of travel itineraries and recommending suitable destinations and packages to clients. Based in the heart of Stone Town, this role is a great opportunity for Tanzanian professionals looking to advance their careers in the hospitality and tourism industry.
Key Requirements
Diploma or Certificate in Tourism, Hospitality, Secretarial Studies, or related field.
Experience in reservations, administration, front office, or travel industry is an advantage.
Good command of English, both spoken and written.
Strong computer skills, especially Microsoft Office and basic booking systems.
Trustworthy, professional, well-organized, and able to work independently.
Ability to handle high-pressure environments and meet tight deadlines.
Exceptional interpersonal and communication skills for client interaction.
Attention to detail in filing, document organization, and general coordination tasks.
Strong problem-solving skills to resolve booking or scheduling conflicts.
Must be a Tanzanian national as per the application requirements.