0 Negotiable or Not Mentioned
Tanzania
10 days ago
hanlink.com
6 Applied 4 Pro Applied
HANLINK MOTORS is seeking a dedicated Aftersales Personnel to manage the post-purchase lifecycle of heavy machinery, including excavators, bulldozers, cranes, and wheel loaders. The successful candidate will be responsible for coordinating maintenance services, conducting thorough machine inspections, and maintaining strong customer relationships through proactive follow-ups. This role is essential for ensuring technical solutions are delivered promptly and customer complaints are resolved efficiently.
In addition to technical coordination, the Aftersales Personnel will manage warranty claims, oversee spare parts availability, and prepare detailed service reports. You will also support machine commissioning and provide necessary training to operators to ensure equipment is used safely and effectively. This position requires a high level of technical expertise and a commitment to maintaining high standards of customer service documentation.
Key Requirements
Proven experience in aftersales services for heavy equipment such as excavators and cranes.
Ability to conduct detailed machine inspections and post-delivery follow-ups.
Strong technical knowledge of preventive maintenance and field service activities.
Excellent skills in handling customer complaints and providing technical solutions.
Experience in managing warranty claims and detailed service documentation.
0 Negotiable or Not Mentioned
Tanzania, Arusha
10 days ago
gmail.com
6 Applied 4 Pro Applied
We are looking for a high-performing Sales Consultant with deep knowledge of Tanzania’s spectacular destinations. You will be responsible for designing tailored travel experiences across various regions including Zanzibar, the Northern Circuit, the Western Circuit, and the Southern Circuit. The role involves managing enquiries, preparing accurate quotes, and providing excellent customer service via email and phone. Additionally, you will coordinate with operations and finance teams to ensure accurate handovers and sales updates while promoting sustainable travel practices. Candidates should be decisive and customer-focused with a knack for closing deals. This position offers a competitive salary package, medical insurance for you and your immediate family, and additional benefits like free lunch and company transport. Possible work locations and destination expertise include Arusha and Zanzibar.
Key Requirements
Experienced Tour Consultant/Sales professional with at least 2 years in tourism.
Strong knowledge of Tanzania’s national parks, wildlife, and safari lodges.
Fluent in English with excellent written and verbal communication skills.
Decisive, customer-focused, and demonstrates strong leadership abilities.
Ability to design tailored travel experiences and handle bookings.
0 Negotiable or Not Mentioned
Tanzania, Zanzibar
10 days ago
elrzanzibar.com
9 Applied 6 Pro Applied
We are seeking dedicated Service Attendants to join the ZOMA team at the airport. In this role, you will provide excellent service and make every visitor's stay exceptional by attending to their needs and maintaining a high standard of hospitality. You will be responsible for ensuring that the service area remains inviting and that all guests receive prompt and professional attention throughout their visit to our airport locations.
At ZOMA, we pride ourselves on being part of a supportive team that encourages career growth and skill development. This position is ideal for individuals who thrive in a busy environment and are eager to create positive interactions with international travelers. Join us and contribute to a team that makes a significant difference in the travel experience every single day through dedication and excellence in service.
Key Requirements
Strong commitment to excellence in customer service and guest satisfaction.
Ability to work in a fast-paced, dynamic airport environment with shifting priorities.
Excellent verbal communication skills in English to assist international guests.
Experience in the hospitality or service industry is highly preferred.
Ability to maintain a professional appearance and a positive, helpful attitude.
0 Negotiable or Not Mentioned
Tanzania, Zanzibar
10 days ago
elrzanzibar.com
6 Applied 4 Pro Applied
Join ZOMA as a Retail Attendant at the airport, where you will be the face of our brand to travelers from around the world. In this fast-paced environment, you will deliver great service, assist customers with their purchases, and ensure that every visitor has a welcoming and memorable experience. Your role involves managing sales, maintaining product displays, and contributing to a supportive team culture that values excellence and positive customer interactions.
This position offers an exciting opportunity to grow your career in the travel retail industry while working in a dynamic, international atmosphere. You will work within a supportive team focused on making a positive impact every day. If you are passionate about customer service and enjoy the energy of a vibrant airport setting, we encourage you to apply and become a key part of our operations at Zanzibar's airport facility.
Key Requirements
Proven experience in a retail environment or similar customer-facing role.
Strong interpersonal and communication skills to interact with diverse airport travelers.
Ability to operate point-of-sale (POS) systems and handle cash/card transactions accurately.
Flexibility to work in shifts, including early mornings, late nights, weekends, and holidays.
Basic knowledge of inventory management and stock replenishment techniques.
0 Negotiable or Not Mentioned
Tanzania, Zanzibar
11 days ago
theresidence.com
14 Applied 10 Pro Applied
The Residence Zanzibar is seeking a dedicated Guest Relations Officer to join our professional hospitality team. The successful candidate will be responsible for ensuring that all guests receive a high level of service and personal attention throughout their stay, from arrival to departure. This role involves managing guest inquiries, handling feedback with grace, and ensuring a seamless experience. As a Guest Relations Officer, you will work closely with other departments to maintain the highest standards of hospitality and create memorable experiences for our visitors.
Candidates must be local residents with a strong background in customer service within the luxury hotel sector. Fluency in both English and French is essential for effective communication with our diverse international clientele. Familiarity with the PMS-Opera system is a core requirement for this role to manage guest profiles and bookings efficiently. We are looking for individuals who are proactive, detail-oriented, and capable of multitasking in a fast-paced resort environment.
Key Requirements
At least 2 years of experience in a similar position.
Strong communication and multitasking skills.
Excellent customer service abilities.
Familiar with the PMS-Opera system.
Fluent in English with strong communication skills.
0 Negotiable or Not Mentioned
Tanzania, Zanzibar
11 days ago
theresidence.com
13 Applied 9 Pro Applied
The Residence Zanzibar is looking for a professional and welcoming Receptionist to be the first point of contact for our guests. This role is crucial in creating a positive first impression and providing exceptional service throughout the guest's stay. The ideal candidate will be responsible for checking guests in and out, managing room reservations, and providing detailed information about the resort's facilities and local Zanzibar attractions. You will serve as the primary link between the guests and the resort's various services.
Candidates must be fluent in English and have previous experience in a similar role within the hospitality industry. Being a local resident and having familiarity with the PMS-Opera system are essential requirements for this position. You will work in a fast-paced environment requiring excellent multitasking and interpersonal communication skills. Additional language skills are considered a distinct advantage as they help us better serve our international guests.
Key Requirements
At least 2 years of experience in a similar position.
Strong communication and multitasking skills.
Excellent customer service abilities.
Familiar with the PMS-Opera system.
Excellent interpersonal communication skills.
0 Negotiable or Not Mentioned
Tanzania, Dar es Salaam
11 days ago
reveurse.co
21 Applied 15 Pro Applied
The Petrol Station Manager will be responsible for the comprehensive oversight of daily operations at our fuel station facility. This pivotal role involves ensuring adequate fuel stock levels through diligent monitoring and coordination of timely deliveries, alongside the supervision and training of station personnel. The manager is expected to maintain strict compliance with health, safety, and environmental regulations, ensuring that all operations align with petroleum industry standards while fostering a culture of excellence in customer service.
Key duties include managing cash handling procedures, performing daily sales reconciliations, and maintaining meticulous operational and financial records. The successful candidate will implement strategic initiatives to drive sales for both fuel and non-fuel products, conduct regular facility inspections to ensure equipment integrity, and investigate any discrepancies in stock or fuel losses. This position requires a proactive leader capable of addressing customer concerns efficiently while optimizing the overall performance and profitability of the station in Dar es Salaam.
Key Requirements
Bachelor's Degree or Diploma in Business Administration, Management, Accounting, or Marketing.
Minimum of three (3) years of proven experience in petrol station management or a similar petroleum retail role.
Demonstrated experience in fuel inventory management and monitoring stock levels.
Strong knowledge of petrol station operations and fuel handling safety procedures.
Proficiency in fuel station management systems and POS software.
0 Negotiable or Not Mentioned
Tanzania
11 days ago
vipawaworks.com
18 Applied 13 Pro Applied
Vipawa Works is hiring a professional Receptionist to manage our front desk and provide administrative support. As the first point of contact for our company, you will greet visitors, handle inquiries, and ensure a welcoming environment. Your role will involve managing phone calls, coordinating appointments, and assisting with various office management tasks to support our daily operations.
The successful applicant will demonstrate exceptional communication skills and a strong customer service orientation. Proficiency in Microsoft Office and a high level of organizational ability are essential for managing record-keeping and multitasking in a fast-paced environment. Join us to be the face of Vipawa Works and contribute to our administrative success.
Key Requirements
Degree in Business Administration, Secretarial Studies, Office Management, or a related field.
Minimum of 1-2 years of experience in a receptionist or administrative role.
Excellent communication and interpersonal skills.
High level of customer service orientation and professionalism.
Professional appearance and conduct suitable for a corporate environment.
~250 Mentioned
Tanzania
12 days ago
careeroptionsafricagroup.com
14 Applied 10 Pro Applied
Career Options Africa Group is seeking a dedicated Quality Control Operator (Customer Service) to join our team in Tanzania. This role is pivotal in ensuring the highest standards of communication and service are maintained across our call center operations. The successful candidate will be responsible for evaluating call recordings of operators, providing actionable feedback based on evaluation results, and preparing comprehensive reports that analyze performance trends. You will work closely with remote sites to ensure consistency and recommend strategies for improving operator quality and overall customer satisfaction.
In addition to monitoring and feedback, the Quality Control Operator will play a key role in identifying training needs and supporting team development. By leveraging CRM systems and analytical tools, you will transform raw data into insights that drive operational excellence. We are looking for a professional with a background in call center sales and leadership who can contribute to a culture of continuous improvement. This position offers a basic salary of USD 250 and an additional bonus of USD 100, providing a rewarding opportunity for individuals passionate about quality assurance and customer experience.
Key Requirements
At least one year of experience in call center sales environments.
Previous experience in quality control, supervisor, or team lead roles.
Proficiency with various CRM systems for data management.
Demonstrated experience in preparing and analyzing detailed performance reports.
Strong ability to evaluate call recordings and provide constructive feedback.
0 Negotiable or Not Mentioned
Tanzania, Selous National Park
12 days ago
stantourstz.com
11 Applied 3 Ultra Applied
Selous Kinga Lodge is a luxury safari destination situated in the heart of Selous National Park, dedicated to providing exceptional hospitality and unforgettable wildlife experiences. As the Lodge Manager, you will be the primary leader on-site, responsible for overseeing all daily operations, ensuring the highest standards of guest satisfaction, and managing a diverse team across multiple departments including housekeeping, maintenance, and kitchen services. Your role involves strategic oversight of budgets, stock control, and financial reporting, alongside a focus on staff development and performance management. You will act as a key representative of the lodge, building relationships with guests and stakeholders while implementing sustainability initiatives that align with our commitment to eco-tourism. This is a full-time position requiring a blend of operational excellence and passion for the safari industry in a remote and beautiful environment.
Key Requirements
Bachelor's Degree in Hospitality Management or related field.
5+ years' management experience in a luxury lodge or 5-star hotel.
Strong financial management and reporting skills.
Excellent leadership and communication abilities.
Knowledge of food & beverage operations and hospitality standards.