0 Negotiable or Not Mentioned
Tanzania
17 days ago
outlook.com
20 Applied 14 Pro Applied
As the Customer Care Officer at Lumac, you are the vital first point of contact for our valued clients. Your role is centered on delivering exceptional service by handling inquiries via telephone, WhatsApp, and email with professionalism and efficiency. You will play a key role in the sales cycle by following up on quotations, scheduling appointments, and keeping customers informed about their project status.
Beyond basic inquiries, you will be tasked with resolving customer complaints and ensuring that all feedback is handled in a way that preserves our reputation for excellence. By maintaining meticulous customer records and supporting the sales team with administrative tasks, you will ensure a seamless experience for our clients from their first interaction to the final project delivery.
Key Requirements
Diploma or Degree in a relevant field is preferred.
At least 1 year of experience in customer service or a call-center environment.
Fluent in both English and Swahili (written and spoken).
Strong verbal and written communication skills.
Ability to handle customer inquiries via WhatsApp, email, and phone professionally.
0 Negotiable or Not Mentioned
Tanzania
17 days ago
outlook.com
24 Applied 17 Pro Applied
As the first point of contact for Lumac, the Customer Care Officer plays a vital role in ensuring a positive customer experience. You will handle a high volume of inquiries via phone, WhatsApp, and email, providing timely and accurate information to prospective and existing clients. Your responsibilities include following up on quotations, scheduling appointments, and providing updates on ongoing projects.
The ideal candidate will be a problem-solver who can handle complaints with professionalism and maintain detailed customer records. By supporting the sales team and ensuring overall customer satisfaction, you contribute directly to Lumac’s reputation for excellence. Fluency in both English and Swahili is a mandatory requirement for this position.
Key Requirements
Diploma or Degree in any field (preferred).
At least 1 year of experience in customer service or call-center.
Full fluency in both English and Swahili.
Strong communication and interpersonal skills.
Ability to handle customer inquiries via phone, WhatsApp, and email.
0 Negotiable or Not Mentioned
Tanzania, Dar es Salaam
17 days ago
outlook.com
29 Applied 20 Pro Applied
Great Wall Tobacco Company (T) Limited is seeking a motivated and results-driven Customer Service / Call Center Agent to join its growing team in Tanzania. Based in Mikocheni, Dar es Salaam, the successful candidate will be responsible for supporting customers, distributors, and retailers by handling inquiries, resolving issues, coordinating orders, and maintaining excellent customer relationships. This role serves as a vital link between the company and its market, requiring a professional who can represent the brand with integrity and efficiency.
The daily duties involve answering inbound customer calls and messages, tracking orders, and coordinating logistics processes to ensure timely delivery and customer satisfaction. The agent will also be expected to maintain accurate records in CRM systems, prepare regular customer service updates, and meet specific response-time targets. This fast-paced environment requires someone who can handle complaints calmly and escalate complex issues when necessary to maintain high standards of service delivery.
Key Requirements
Female candidate aged between 25–30 years.
Diploma or Bachelor’s Degree in Business Administration or a related field.
Proven experience in a customer service or call center environment.
Strong verbal and written communication skills in both English and Kiswahili.
High level of computer literacy and proficiency in common office applications.
0 Negotiable or Not Mentioned
Tanzania
17 days ago
heameda-hospital.co.tz
14 Applied 10 Pro Applied
Heameda Hospital is recruiting an Ambulance Driver to ensure the safe and timely transport of patients during emergencies. This position is critical to our emergency response team, requiring a driver who is not only skilled behind the wheel but also capable of providing basic support to medical personnel during transit. You will be responsible for the maintenance and cleanliness of the ambulance, ensuring it is always ready for service.
Operating in Tanzania, you must have a deep understanding of local traffic regulations and geography to navigate quickly and safely. The ideal candidate will have a clean driving record and a background in patient care, showing empathy and calmness during stressful situations. Join our team and help us save lives through reliable and expert emergency transport.
Key Requirements
Minimum 2 Years Experience
Strong patient care and teamwork skills
Valid commercial driving license with clean record
Basic First Aid or CPR certification
Extensive knowledge of local geography and traffic laws
0 Negotiable or Not Mentioned
Tanzania
17 days ago
heameda-hospital.co.tz
11 Applied 8 Pro Applied
The Front Office & Billing Cashier role at Heameda Hospital is the first point of contact for our patients and visitors. This position requires a professional individual who can manage reception duties while accurately handling financial transactions and hospital billing. You will be responsible for checking in patients, managing the switchboard, and ensuring that all billing is processed correctly in accordance with hospital policies and insurance requirements.
Working at our facility in Tanzania, you will play a key role in the patient experience. Accuracy and transparency in financial dealings are paramount. We require a candidate who can balance high-volume customer service with meticulous attention to financial detail, ensuring that every patient interaction is handled with care and efficiency.
Key Requirements
Minimum 2 Years Experience
Strong patient care and teamwork skills
Proficiency in cash handling and financial reconciliation
Knowledge of medical billing software and insurance procedures
Excellent interpersonal and customer service skills
0 Negotiable or Not Mentioned
Tanzania, Arusha
17 days ago
inspirehr.co.tz
12 Applied 8 Pro Applied
The Indoor Sales Executive at inspirehr will be the face of the showroom, specializing in bedding solutions and retail. The primary focus of this role is to drive revenue by promoting premium bedding products, assisting walk-in customers with their selections, and ensuring that sales targets are consistently met. By providing personalized recommendations and expert product knowledge, the executive will enhance the customer experience and foster brand loyalty through professional interaction.
Beyond direct sales, the Indoor Sales Executive is responsible for maintaining the visual standards of the showroom, managing customer inquiries from initial contact to final purchase, and preparing detailed sales reports for management review. This role requires a proactive individual who can build lasting relationships with clients and support marketing initiatives to increase showroom traffic. The position is based in Arusha, Tanzania, and offers a dynamic environment for retail professionals to grow their careers within the bedding and furniture industry.
Key Requirements
Diploma or Bachelor’s degree in Sales, Marketing, Business Administration, or a related field.
Minimum of 2 to 4 years of proven experience in sales, retail, or a customer service-oriented environment.
Excellent verbal and written communication skills to interact effectively with diverse customers.
Strong interpersonal and negotiation skills to close sales and handle customer objections professionally.
Proficiency in basic computer applications and hands-on experience with Point of Sale (POS) systems.
0 Negotiable or Not Mentioned
Tanzania, Zanzibar
18 days ago
maisha-matamu.com
15 Applied 11 Pro Applied
Maisha Matamu Boutique is hiring professional Receptionists for both day and night shifts at our stunning Paje Beach location in Zanzibar. As the first point of contact for our guests, the Receptionist plays a critical role in embodying the beauty and simplicity of island life. You will be responsible for providing a warm welcome, managing check-ins and check-outs, and ensuring that guests feel a deep emotional connection to the local culture from the moment they arrive at our 19-suite oasis.
Working in a boutique environment requires a high degree of adaptability and attention to detail. You will assist guests in navigating their stay, offering insights into our locally sourced culinary experiences and curated antiques. This role is perfect for a hospitality professional who is passionate about sustainability and meaningful community support. Accommodation and meals are provided on-site in Zanzibar to ensure our team can fully immerse themselves in the Maisha Matamu experience.
Key Requirements
Bachelor degree in Hospitality Business Administration or equivalent.
3 - 5 years of experience as a Receptionist or Front Desk Agent.
Excellent communication and interpersonal skills.
Proficiency in using Property Management Systems (PMS) and office software.
Fluency in English; knowledge of Swahili or another language is a plus.
~300,000 Mentioned
Tanzania, Dar es Salaam
18 days ago
daysparkle.co.tz
6 Applied 4 Pro Applied
Day Sparkle Consultancy is seeking a dedicated Sales Representative on behalf of a reputable client operating within the building materials industry. This role is based in the vibrant city of Dar es Salaam and requires a professional who is capable of driving sales growth and expanding the company's market presence. The successful candidate will be responsible for engaging with potential customers, understanding their construction needs, and providing expert advice on suitable building materials. The monthly salary for this position is TZS 300,000.
As a Sales Representative, you will play a critical role in the client's business development strategy. Your daily tasks will include identifying new business opportunities, conducting site visits, and negotiating contracts to ensure customer satisfaction and loyalty. Candidates must possess excellent communication skills and the ability to work independently to achieve set targets. This is an immediate start opportunity for a motivated individual looking to build a career in the building materials sector in Tanzania.
Key Requirements
Minimum of 2 years’ sales experience
Must be 25 years and above
Strong communication and negotiation skills
Ability to start immediately
Prior experience working in the building materials or hardware sector
0 Negotiable or Not Mentioned
Tanzania
18 days ago
ffwdt.co.tz
20 Applied 14 Pro Applied
Freight Forwarders Tanzania is seeking a dedicated and proactive Client Relationship Officer to join our professional logistics team. In this pivotal role, you will be responsible for bridging the gap between our esteemed clients and our internal operations team, ensuring that all logistics needs are met with precision and excellence. Your primary focus will be to manage and strengthen relationships with both existing and potential clients, acting as their main point of contact for inquiries and service updates. Beyond relationship management, the successful candidate will oversee and coordinate essential logistics activities, including declarations and port operations. You will be tasked with ensuring all documentation is accurate and fully compliant with national and international regulations. By collaborating closely with internal departments, you will help streamline operations and provide effective solutions to complex logistical problems, thereby enhancing overall client satisfaction and operational efficiency.
Key Requirements
At least 3 years of working experience in freight forwarding or a related industry.
Strong knowledge and hands-on experience in Declarations.
Proficiency in Port Operations and Logistics processes.
Excellent communication and interpersonal skills for client engagement.
Demonstrated ability to manage client relationships and deliver high-quality customer service.
0 Negotiable or Not Mentioned
Tanzania
18 days ago
gmail.com
11 Applied 8 Pro Applied
Brimoo Designs is seeking enthusiastic Sales Representatives to join our growing bridal brand. As a Sales Representative, you will be the first point of contact for our clients, helping them navigate our extensive collection of bridal wear, party wear, and custom-made outfits. You will be responsible for providing personalized styling advice and ensuring that each customer feels confident and beautiful. Your role will involve active engagement on social media to showcase our new arrivals and answer customer inquiries promptly.
We are looking for individuals who are not only passionate about fashion but also possess excellent interpersonal skills. You will work closely with the management team to maintain store standards and achieve daily sales objectives. This position offers a unique opportunity to build a career in the high-end fashion industry while working with a stylish team that inspires confidence. Female candidates are particularly encouraged to apply for this role to better serve our bridal clientele.
Key Requirements
Good communication skills and friendly demeanor.
Smart appearance and professional fashion sense.
Ability to attract and assist customers professionally.
Experience in sales or customer care is an added advantage.
Ability to use Instagram and WhatsApp for business communication.