0 Negotiable or Not Mentioned
Tanzania, Zanzibar
10 days ago
elrzanzibar.com
5 Applied 4 Pro Applied
Join ZOMA as a Retail Attendant at the airport, where you will be the face of our brand to travelers from around the world. In this fast-paced environment, you will deliver great service, assist customers with their purchases, and ensure that every visitor has a welcoming and memorable experience. Your role involves managing sales, maintaining product displays, and contributing to a supportive team culture that values excellence and positive customer interactions.
This position offers an exciting opportunity to grow your career in the travel retail industry while working in a dynamic, international atmosphere. You will work within a supportive team focused on making a positive impact every day. If you are passionate about customer service and enjoy the energy of a vibrant airport setting, we encourage you to apply and become a key part of our operations at Zanzibar's airport facility.
Key Requirements
Proven experience in a retail environment or similar customer-facing role.
Strong interpersonal and communication skills to interact with diverse airport travelers.
Ability to operate point-of-sale (POS) systems and handle cash/card transactions accurately.
Flexibility to work in shifts, including early mornings, late nights, weekends, and holidays.
Basic knowledge of inventory management and stock replenishment techniques.
0 Negotiable or Not Mentioned
Tanzania, Zanzibar
11 days ago
theresidence.com
14 Applied 10 Pro Applied
The Residence Zanzibar is seeking a dedicated Guest Relations Officer to join our professional hospitality team. The successful candidate will be responsible for ensuring that all guests receive a high level of service and personal attention throughout their stay, from arrival to departure. This role involves managing guest inquiries, handling feedback with grace, and ensuring a seamless experience. As a Guest Relations Officer, you will work closely with other departments to maintain the highest standards of hospitality and create memorable experiences for our visitors.
Candidates must be local residents with a strong background in customer service within the luxury hotel sector. Fluency in both English and French is essential for effective communication with our diverse international clientele. Familiarity with the PMS-Opera system is a core requirement for this role to manage guest profiles and bookings efficiently. We are looking for individuals who are proactive, detail-oriented, and capable of multitasking in a fast-paced resort environment.
Key Requirements
At least 2 years of experience in a similar position.
Strong communication and multitasking skills.
Excellent customer service abilities.
Familiar with the PMS-Opera system.
Fluent in English with strong communication skills.
0 Negotiable or Not Mentioned
Tanzania, Zanzibar
11 days ago
theresidence.com
13 Applied 9 Pro Applied
The Residence Zanzibar is looking for a professional and welcoming Receptionist to be the first point of contact for our guests. This role is crucial in creating a positive first impression and providing exceptional service throughout the guest's stay. The ideal candidate will be responsible for checking guests in and out, managing room reservations, and providing detailed information about the resort's facilities and local Zanzibar attractions. You will serve as the primary link between the guests and the resort's various services.
Candidates must be fluent in English and have previous experience in a similar role within the hospitality industry. Being a local resident and having familiarity with the PMS-Opera system are essential requirements for this position. You will work in a fast-paced environment requiring excellent multitasking and interpersonal communication skills. Additional language skills are considered a distinct advantage as they help us better serve our international guests.
Key Requirements
At least 2 years of experience in a similar position.
Strong communication and multitasking skills.
Excellent customer service abilities.
Familiar with the PMS-Opera system.
Excellent interpersonal communication skills.
0 Negotiable or Not Mentioned
Tanzania, Dar es Salaam
11 days ago
reveurse.co
21 Applied 15 Pro Applied
The Petrol Station Manager will be responsible for the comprehensive oversight of daily operations at our fuel station facility. This pivotal role involves ensuring adequate fuel stock levels through diligent monitoring and coordination of timely deliveries, alongside the supervision and training of station personnel. The manager is expected to maintain strict compliance with health, safety, and environmental regulations, ensuring that all operations align with petroleum industry standards while fostering a culture of excellence in customer service.
Key duties include managing cash handling procedures, performing daily sales reconciliations, and maintaining meticulous operational and financial records. The successful candidate will implement strategic initiatives to drive sales for both fuel and non-fuel products, conduct regular facility inspections to ensure equipment integrity, and investigate any discrepancies in stock or fuel losses. This position requires a proactive leader capable of addressing customer concerns efficiently while optimizing the overall performance and profitability of the station in Dar es Salaam.
Key Requirements
Bachelor's Degree or Diploma in Business Administration, Management, Accounting, or Marketing.
Minimum of three (3) years of proven experience in petrol station management or a similar petroleum retail role.
Demonstrated experience in fuel inventory management and monitoring stock levels.
Strong knowledge of petrol station operations and fuel handling safety procedures.
Proficiency in fuel station management systems and POS software.
0 Negotiable or Not Mentioned
Tanzania
11 days ago
vipawaworks.com
18 Applied 13 Pro Applied
Vipawa Works is hiring a professional Receptionist to manage our front desk and provide administrative support. As the first point of contact for our company, you will greet visitors, handle inquiries, and ensure a welcoming environment. Your role will involve managing phone calls, coordinating appointments, and assisting with various office management tasks to support our daily operations.
The successful applicant will demonstrate exceptional communication skills and a strong customer service orientation. Proficiency in Microsoft Office and a high level of organizational ability are essential for managing record-keeping and multitasking in a fast-paced environment. Join us to be the face of Vipawa Works and contribute to our administrative success.
Key Requirements
Degree in Business Administration, Secretarial Studies, Office Management, or a related field.
Minimum of 1-2 years of experience in a receptionist or administrative role.
Excellent communication and interpersonal skills.
High level of customer service orientation and professionalism.
Professional appearance and conduct suitable for a corporate environment.
~250 Mentioned
Tanzania
12 days ago
careeroptionsafricagroup.com
14 Applied 10 Pro Applied
Career Options Africa Group is seeking a dedicated Quality Control Operator (Customer Service) to join our team in Tanzania. This role is pivotal in ensuring the highest standards of communication and service are maintained across our call center operations. The successful candidate will be responsible for evaluating call recordings of operators, providing actionable feedback based on evaluation results, and preparing comprehensive reports that analyze performance trends. You will work closely with remote sites to ensure consistency and recommend strategies for improving operator quality and overall customer satisfaction.
In addition to monitoring and feedback, the Quality Control Operator will play a key role in identifying training needs and supporting team development. By leveraging CRM systems and analytical tools, you will transform raw data into insights that drive operational excellence. We are looking for a professional with a background in call center sales and leadership who can contribute to a culture of continuous improvement. This position offers a basic salary of USD 250 and an additional bonus of USD 100, providing a rewarding opportunity for individuals passionate about quality assurance and customer experience.
Key Requirements
At least one year of experience in call center sales environments.
Previous experience in quality control, supervisor, or team lead roles.
Proficiency with various CRM systems for data management.
Demonstrated experience in preparing and analyzing detailed performance reports.
Strong ability to evaluate call recordings and provide constructive feedback.
0 Negotiable or Not Mentioned
Tanzania, Arusha
12 days ago
topguidesafrica.com
6 Applied 4 Pro Applied
Topguides Africa is looking for a skilled Safari Reservation specialist to join their team in Arusha. The primary role involves communicating with international clients to understand their travel needs and designing bespoke, tailor-made safari itineraries that provide exceptional experiences. You will be responsible for managing the entire enquiry process, from the initial contact to the final confirmation, ensuring that every detail meets the high service standards of the company.
In addition to itinerary design, the role requires overseeing logistics such as airport transfers, third-party accommodations, and flights. You will work closely with the sales and marketing teams to identify new market opportunities and assist in developing competitive safari rates. The position demands a high level of coordination with the Safaris Manager to resolve any inconsistencies during the quoting phase and to ensure that clients receive seamless support throughout their journey in East Africa.
Key Requirements
Diploma or Bachelor’s degree in Tourism or Sales and Marketing Management.
Fluent proficiency in both written and spoken English.
Fluent proficiency in both written and spoken Russian language.
Minimum of 2-3 years experience in safari business designing itineraries and programs.
Advanced computer literacy with focus on hospitality data systems and Microsoft Office.
0 Negotiable or Not Mentioned
Tanzania, Dar es Salaam
12 days ago
greentelecom.co.tz
26 Applied 18 Pro Applied
GreenTelecom Limited is seeking a professional, organized, and customer-focused Receptionist / Administrative Assistant to join our team in Dar es Salaam. As the first point of contact for our company, you will play a vital role in providing high-quality administrative support across the organization. You will be responsible for welcoming and assisting visitors, managing telecommunications, and ensuring that all front-desk operations run smoothly and efficiently. This role is ideal for a candidate who excels in a dynamic environment and possesses a strong sense of professionalism. Your daily activities will involve managing calls, emails, and general correspondence, as well as maintaining organized office records and filing systems. You will also prepare essential letters, reports, and administrative documents, and coordinate office supplies and courier services. Additionally, you will be tasked with scheduling meetings and supporting various administrative functions to ensure the seamless operation of the GreenTelecom office in Dar es Salaam.
Key Requirements
Diploma or Degree in Business Administration, Office Management, Secretarial Studies, or a related field
Proficiency in Microsoft Office (Word, Excel, Outlook)
Strong communication and organizational skills
Professional appearance and customer service attitude
Previous administrative or receptionist experience is an added advantage
0 Negotiable or Not Mentioned
Tanzania, Morogoro
12 days ago
expertconsultancy.co.tz
14 Applied 10 Pro Applied
As a Senior Receptionist at EC Expert Consultancy in Morogoro, you will be responsible for leading front-office excellence and ensuring every visitor has an exceptional experience. This role involves managing and inspiring a team of three to six staff members, maintaining high professional standards, and contributing to the overall impact of the organization. You will be at the heart of our operations, acting as the first point of contact for clients and partners alike.
We offer a professional work environment with significant opportunities for career elevation. Successful candidates will be joining a team that values proactive behavior and detail-oriented performance. This position is available for an immediate start, offering a competitive package designed to reward high-standard leadership and organizational excellence in the Morogoro region.
Key Requirements
5+ years of experience in office management or senior receptionist roles
Strong leadership & organizational skills
Excellent communication & interpersonal skills
Proficient in MS Office & office systems
Professional, proactive & detail-oriented approach
0 Negotiable or Not Mentioned
Tanzania, Dar es Salaam
12 days ago
gmail.com
8 Applied 2 Ultra Applied
Mak Juice is seeking energetic and dedicated individuals to join our team in Dar Es Salaam as Sales Representatives, specifically Waiters and Waitresses. This role is ideal for young professionals who are passionate about the hospitality industry and eager to provide exceptional service to our customers. As a key member of our front-of-house team, you will be responsible for creating a welcoming environment, assisting customers with their orders, and ensuring the highest standards of service are maintained at all times.
In this position, you will have the opportunity to grow within a dynamic environment while developing your professional skills in customer relations and service management. We are looking for candidates who are between the ages of 18 and 25 and possess a formal qualification in hotel management. If you are ready to embark on a rewarding career journey with Mak Juice and contribute to our success in the food and beverage industry, we encourage you to submit your CV for consideration.
Key Requirements
Must be between 18 and 25 years of age.
Possession of a Certificate in Hotel Management.
Strong passion for the hospitality and service industry.
Excellent verbal communication and interpersonal skills.
Ability to work effectively in a fast-paced team environment.