Best Talent Reach (BTR) 100 Jobs Found for "customer service"

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WHOLE SCHOOL SECRETARY @ BRAEBURN INTERNATIONAL SCHOOL ARUSHA

0 Negotiable or Not Mentioned Tanzania, Arusha 8 days ago braeburn.sc.tz 11 Applied 8 Pro Applied

The Whole School Secretary at Braeburn International School Arusha plays a pivotal role in the daily operations of the institution. This position involves managing high-level administrative tasks, coordinating communications between various departments, and providing exceptional customer service to students, parents, and staff. The successful candidate will ensure that the school office runs smoothly, handling correspondence, scheduling, and database management with precision and professionalism.

Applicants must be highly organized individuals with a strong background in secretarial studies or office management. Working within an international school environment requires cultural sensitivity and the ability to handle a diverse range of stakeholders. The role demands proficiency in digital tools and a proactive approach to problem-solving, contributing to the overall academic excellence and organizational efficiency of the school.

Key Requirements

Diploma or Degree in Business Administration, Secretarial Studies, or Office Management. Proven experience in a secretarial or administrative role. Prior experience within an educational institution is highly advantageous. Excellent written and spoken English communication skills. Strong interpersonal and customer service skills for engaging with stakeholders.
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BARMAN (MIXOLOGY EXPERT) @ SUMMIT RETREAT

0 Negotiable or Not Mentioned Tanzania, Moshi 8 days ago africanscenicsafaris.com 8 Applied 6 Pro Applied

Summit Retreat is looking for a creative and skilled Barman with a specialty in mixology to join our dynamic hospitality team in Moshi, Kilimanjaro. As a Mixology Expert, you will be responsible for designing and preparing a wide range of beverages, from classic drinks to unique signature cocktails that enhance our guests' dining and leisure experiences. We are looking for individuals who are passionate about their craft and dedicated to maintaining the highest standards of quality and innovation.

Your role will involve more than just mixing drinks; you will be an ambassador for Summit Retreat’s commitment to excellence. You will interact with guests, provide recommendations, and ensure that every drink served meets our exacting standards. Please note that this position is open to Tanzanian nationals only, and accommodation is not provided. Candidates should be based in or willing to relocate to the Kilimanjaro region, specifically Moshi.

Key Requirements

Exceptional mixology expertise and creativity. Passion for crafting memorable beverage experiences. Ability to create and refine signature cocktails. Proven experience in delivering outstanding guest service. Strong knowledge of spirits, wines, and local ingredients.
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HEAD OF CUSTOMER SUCCESS - DEVICE FINANCING @ SELECT GLOBAL

0 Negotiable or Not Mentioned Tanzania 8 days ago selectglobal.co.in 7 Applied 5 Pro Applied

We are looking for an experienced customer service leader to build and scale a high-performing Customer Success function for a fast-growing device financing business. This role is pivotal in shaping the customer experience strategy from the ground up, ensuring that clients receive top-tier support and value throughout their journey with the company. The successful candidate will be responsible for defining the operational roadmap and creating a culture of excellence within the support team. The successful candidate will oversee large-scale call center operations and drive operational excellence across multiple touchpoints. You will work closely with other departments to align customer success initiatives with broader business goals, leveraging your analytical skills to improve service delivery and customer retention in the competitive fintech landscape of Tanzania. This position offers a unique opportunity to lead a critical business unit during a period of rapid expansion and high impact.

Key Requirements

7+ years' experience in Customer Success, Customer Care, Contact Center, or Service Operations 3+ years in a leadership role Proven experience managing and scaling large call center operations Background in fintech, banking, telecom, PAYGO, e-commerce, or technology companies Strong leadership and analytical skills
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GUEST RELATIONS OFFICER (RUSSIAN SPEAKER) @ THE TEAM BUILDERS

0 Negotiable or Not Mentioned Tanzania 8 days ago theteambuilders.ae 14 Applied 10 Pro Applied

We are seeking a Russian-speaking Guest Relations Officer for a premier Hotel & Wellness Concept in Tanzania. The successful candidate will serve as the primary point of contact for our international guests, ensuring their stay is comfortable, seamless, and memorable. This role involves managing guest arrivals, addressing inquiries, and providing personalized recommendations while maintaining the highest level of professionalism and hospitality standards.

Fluency in both Russian and English is a strict requirement for this role to effectively communicate with our diverse clientele. The ideal candidate will have a welcoming personality and a deep understanding of luxury service. This position offers a competitive salary, accommodation, and medical benefits. If you have experience in high-end hospitality and enjoy creating exceptional guest experiences, we encourage you to apply.

Key Requirements

Fluent in both Russian and English (verbal and written) is mandatory. Mandatory prior experience in guest relations within the hotel industry. Excellent communication and interpersonal skills. Professional appearance and a warm, welcoming demeanor. Ability to handle guest complaints and issues with diplomacy and tact.
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STATIONERY ASSISTANT @ MALAIKA FINANCE

0 Negotiable or Not Mentioned Tanzania, Muriet Arusha 9 days ago GMAIL.COM 14 Applied 10 Pro Applied

MALAIKA Finance is seeking a dedicated and highly organized Stationery Assistant to join their team in Muriet, Arusha. This role is ideal for a creative individual who possesses a strong attention to detail and is passionate about providing exceptional customer service in a professional office environment. The assistant will be responsible for managing stationery supplies and supporting administrative functions.

Key responsibilities include maintaining inventory levels, assisting with document preparation using Microsoft Office Suite, and ensuring that all creative stationery tasks are completed to a high standard. The successful candidate will work closely with the team to ensure smooth office operations and contribute to the positive brand image of MALAIKA Finance through professional interactions and efficient task management.

Key Requirements

Highly organized with the ability to prioritize tasks effectively. Exceptional attention to detail in all aspects of work. A strong passion for creativity and aesthetic presentation. Proven experience in delivering exceptional customer service. Proficiency in Microsoft Office Suite, particularly Word and Excel.
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BAR MANAGER @ GLOBAL HR - LIMITED TING SOLUTIONS

~600,000 Mentioned Tanzania, Dar es Salaam 10 days ago gmail.com 16 Applied 11 Pro Applied

The Bar Manager will be responsible for overseeing all daily operations of the bar and restaurant located in Sinza, Dar es Salaam. This leadership role involves managing and training staff, ensuring exceptional customer service, and maintaining high standards of cleanliness, safety, and operational excellence. The manager will also be tasked with handling customer complaints with professionalism and preparing detailed operational reports as required by management. The salary for this position is TZS 600,000 NET.

In addition to personnel management, the role requires meticulous oversight of stock, inventory, and product purchasing to ensure the business operates efficiently without shortages. The ideal candidate will foster a positive work environment and contribute to the professional development of the team while building a career in a high-standard hospitality setting. This position is based in the Sinza area of Dar es Salaam, Tanzania.

Key Requirements

At least 2 years of experience in bar or restaurant management. Diploma or Degree in Hotel Management, Business Administration, or a related field. Strong leadership skills with the ability to manage and motivate a team. Excellent customer service skills and experience in handling client relations. Proven ability to manage inventory and implement stock control measures.
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TELESALES/TELEMARKETING @ KABISA PHARMA

0 Negotiable or Not Mentioned Tanzania 10 days ago kabisapharma.co.tz 13 Applied 4 Ultra Applied

Kabisa Pharma is looking for a motivated and results-driven Telesales/Telemarketing professional to join our expanding sales team. The successful candidate will be responsible for reaching out to potential clients, promoting our pharmaceutical products, and providing exceptional customer service to ensure client satisfaction and retention. This role requires a proactive approach to lead generation and a commitment to achieving sales targets within the healthcare sector. In this position, you will manage a high volume of outbound calls, handle customer inquiries, and provide detailed information about our products and services. You will also be expected to maintain accurate records of customer interactions and follow up on leads to close sales effectively. We are seeking an individual with a background in health sciences or marketing who possesses the communication skills necessary to represent our brand with professionalism and integrity.

Key Requirements

At least 1 year of sales or customer service experience. Certificate in Health Science or Marketing. Excellent verbal and written communication skills. Proven ability to meet and exceed sales targets. Strong persuasion and negotiation techniques.
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RECEPTIONIST (FEMALE) @ ABC TANZANIA

0 Negotiable or Not Mentioned Tanzania, Dar es Salaam 10 days ago abctanzania.com 22 Applied 15 Pro Applied

ABC Tanzania is seeking a professional and presentable Female Receptionist to join our team at the ABC EMPORIO-DSM office. The successful candidate will serve as the first point of contact for our company, providing high-quality administrative support and ensuring a welcoming environment for all visitors. This role is crucial for maintaining our corporate image and requires a candidate who can balance professionalism with efficiency. Responsibilities include managing the front desk operations, answering and directing phone calls, and handling various administrative tasks to support office efficiency. The ideal candidate should be highly organized, possess excellent communication skills, and have a proven track record in front office management within a corporate environment. Interested candidates are encouraged to apply by submitting their CVs through the official email provided before the deadline of June 5th, 2026. This position requires a candidate who can work under minimal supervision while maintaining a high standard of service and discretion in a corporate setting.

Key Requirements

Female candidate with a presentable and professional appearance adhering to a corporate-friendly dress code. Minimum Diploma in Business Administration, Front Office Management, or a related academic field. At least 1 to 3 years of professional experience as a Receptionist or Front Desk Officer in a corporate setting. Excellent verbal and written communication skills in English and relevant local languages. Strong interpersonal abilities to engage professionally with diverse clients and visitors.
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AFTERSALES PERSONNEL @ HANLINK MOTORS

0 Negotiable or Not Mentioned Tanzania 10 days ago hanlink.com 8 Applied 6 Pro Applied

HANLINK MOTORS is seeking a dedicated Aftersales Personnel to manage the post-purchase lifecycle of heavy machinery, including excavators, bulldozers, cranes, and wheel loaders. The successful candidate will be responsible for coordinating maintenance services, conducting thorough machine inspections, and maintaining strong customer relationships through proactive follow-ups. This role is essential for ensuring technical solutions are delivered promptly and customer complaints are resolved efficiently.

In addition to technical coordination, the Aftersales Personnel will manage warranty claims, oversee spare parts availability, and prepare detailed service reports. You will also support machine commissioning and provide necessary training to operators to ensure equipment is used safely and effectively. This position requires a high level of technical expertise and a commitment to maintaining high standards of customer service documentation.

Key Requirements

Proven experience in aftersales services for heavy equipment such as excavators and cranes. Ability to conduct detailed machine inspections and post-delivery follow-ups. Strong technical knowledge of preventive maintenance and field service activities. Excellent skills in handling customer complaints and providing technical solutions. Experience in managing warranty claims and detailed service documentation.
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SALES CONSULTANT @ KILIMANJARO OPERATIONS

0 Negotiable or Not Mentioned Tanzania, Arusha 10 days ago gmail.com 6 Applied 1 Casual Applied

We are looking for a high-performing Sales Consultant with deep knowledge of Tanzania’s spectacular destinations. You will be responsible for designing tailored travel experiences across various regions including Zanzibar, the Northern Circuit, the Western Circuit, and the Southern Circuit. The role involves managing enquiries, preparing accurate quotes, and providing excellent customer service via email and phone. Additionally, you will coordinate with operations and finance teams to ensure accurate handovers and sales updates while promoting sustainable travel practices. Candidates should be decisive and customer-focused with a knack for closing deals. This position offers a competitive salary package, medical insurance for you and your immediate family, and additional benefits like free lunch and company transport. Possible work locations and destination expertise include Arusha and Zanzibar.

Key Requirements

Experienced Tour Consultant/Sales professional with at least 2 years in tourism. Strong knowledge of Tanzania’s national parks, wildlife, and safari lodges. Fluent in English with excellent written and verbal communication skills. Decisive, customer-focused, and demonstrates strong leadership abilities. Ability to design tailored travel experiences and handle bookings.
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