Best Talent Reach (BTR) 100 Jobs Found for "customer service"

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BARISTA (3 POSITIONS) @ ZOMA

0 Negotiable or Not Mentioned Tanzania, Zanzibar 10 days ago elrzanzibar.com 5 Applied 2 Ultra Applied

ZOMA is looking for passionate Baristas to join our airport team and brew happiness for our customers. As a Barista, you will craft high-quality beverages that brighten every traveler's day, ensuring a consistent and exceptional coffee experience. This role requires a blend of technical skill, speed, and a genuine love for hospitality in one of the most exciting and high-traffic work environments available.

Being part of our team means working in a supportive atmosphere where your skills and career can grow through daily challenges and experiences. You will play a vital role in creating memorable experiences for passengers passing through Zanzibar's airport. If you have a passion for coffee and enjoy the energy of a fast-paced setting where every day brings something new, this is the perfect opportunity for you to make a positive impact.

Key Requirements

Previous experience as a barista or in a high-volume cafe environment. Proficiency in operating professional espresso machines and coffee grinders. Knowledge of various coffee brewing methods and standard beverage recipes. Excellent customer service skills with a friendly and outgoing personality. Ability to work quickly and efficiently under pressure during peak airport hours.
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FRONT OFFICE MANAGER @ JAZ ADONIA

0 Negotiable or Not Mentioned Tanzania 6 days ago jazhotels.com 11 Applied 8 Pro Applied

Jaz Adonia is looking for a professional and organized Front Office Manager to lead our front-of-house operations. You will be the face of the hotel, ensuring that every guest receives a warm welcome and exceptional service throughout their stay. Your role involves managing the front desk, reservations, and guest relations teams to optimize room occupancy and guest satisfaction scores while adhering to Jaz Adonia's high standards.

You will play a crucial role in fostering a team environment that values innovation and guest-centric service. By managing daily administrative tasks and resolving guest issues promptly, you will help maintain our reputation for excellence. We invite passionate individuals who are ready to take the next step in their hospitality career to join our dynamic team in Tanzania.

Key Requirements

Tanzanian Nationals Only Minimum of 3 years' experience in a Front Office Manager or closely related managerial role Proven leadership and team management skills Strong communication and interpersonal abilities Relevant academic and professional qualifications in Hospitality Management
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FRONT OFFICE MANAGER @ JAZ ADONIA

0 Negotiable or Not Mentioned Tanzania 6 days ago jazhotels.com 6 Applied 4 Pro Applied

We are looking for an experienced Front Office Manager to lead our reception and guest services team at Jaz Adonia. The Front Office Manager is responsible for the overall success of the front-of-house operations, ensuring that every guest receives a warm welcome and professional service throughout their stay. Your duties will include overseeing the check-in/check-out process, managing room inventory, and addressing any guest concerns or special requests with efficiency and grace.

Beyond daily operations, you will be tasked with recruiting, training, and motivating front office personnel to achieve high performance and service standards. You will collaborate with other departments, such as Housekeeping and Food & Beverage, to ensure a seamless guest experience. The ideal candidate will have a strong understanding of property management systems, excellent communication skills, and a passion for hospitality that reflects our core values of professionalism and excellence.

Key Requirements

Tanzanian National Only. Minimum of 3 years' experience in a Front Office Manager position or closely related managerial role. Hospitality industry background is mandatory. Proven leadership and team management skills. Strong communication and interpersonal abilities.
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VEHICLE SALES EXECUTIVE @ 360HRSOLUTION

0 Negotiable or Not Mentioned Tanzania 6 days ago 360hrsolution.co.tz 6 Applied 4 Pro Applied

Our client in the automotive industry is seeking a proactive Vehicle Sales Executive to join their dynamic team in Tanzania. The primary focus of this role is to drive vehicle sales growth by identifying new business opportunities and nurturing existing client relationships within the automotive sector. The ideal candidate will be responsible for promoting a range of vehicles to both individual and corporate clients, ensuring that monthly and annual sales targets are consistently met or exceeded. In addition to sales activities, the Vehicle Sales Executive will be expected to conduct professional vehicle presentations and test drives, providing detailed information on vehicle specifications and benefits. The role requires the preparation of accurate quotations and diligent follow-up on leads to convert them into successful sales. Providing exceptional after-sales support is crucial for maintaining strong customer loyalty and building a reputation for excellence in the market. This position requires a candidate who is results-driven and has a deep understanding of the local automotive landscape to effectively position products against competitors.

Key Requirements

Minimum 3 years of professional experience specifically in automotive sales. Demonstrated ability to achieve and exceed established sales targets. Exceptional negotiation and persuasion skills to close deals effectively. Strong verbal and written communication skills in English and relevant local languages. In-depth knowledge of the local automotive market and current vehicle specifications.
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SALES AND MARKETING EXECUTIVE @ SIMENE SOLUTION (T) LIMITED

0 Negotiable or Not Mentioned Tanzania 6 days ago gmail.com 12 Applied 8 Pro Applied

Simene Solution (T) limited is seeking a dedicated Sales and Marketing Executive to join their team. The ideal candidate will be responsible for driving business growth through strategic lead generation, prospecting, and managing the entire client journey. This role involves a blend of active sales tactics such as cold calling and consultative selling, as well as creative marketing initiatives like content management and trade show representation. You will be expected to showcase print samples and prepare custom quotes while maintaining a focus on closing deals and expanding the company's market footprint.

In addition to sales activities, the successful candidate will oversee customer success and retention through effective account management and order coordination. You will act as a bridge between the initial design phase and the final delivery, ensuring that client expectations are met or exceeded at every stage. The position also requires analytical skills for performance tracking and sales forecasting to support the company's long-term strategic goals. This is an excellent opportunity for a professional looking to make a significant impact within the printing industry.

Key Requirements

Bachelor Degree in Sales & Marketing, Business Administration, or any other related field. 1-2 years of professional experience specifically within the Printing Industry is an added advantage. Advanced proficiency in Microsoft Excel for reporting and data management. Experience using Microsoft Publisher for basic design or layout tasks. Proven ability in cold calling, prospecting, and outreach to generate new business leads.
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CUSTOMER SUPPORT @ ZENOPAY PRO

0 Negotiable or Not Mentioned Tanzania 6 days ago zenopay.net 59 Applied 41 Pro Applied

ZenoPay Pro is seeking a dedicated Customer Support specialist to join our dynamic team in Tanzania. In this role, you will be the primary point of contact for our users, helping them navigate our payment solutions and resolving any technical or account-related issues they may encounter. You will work closely with other departments to ensure a seamless user experience across our platform.

As a member of our growing organization, you will have the opportunity to develop your career in the fast-paced fintech industry. We value proactive individuals who are passionate about customer satisfaction and are willing to go the extra mile to support our clients. Join us as we innovate the payment landscape in Tanzania and beyond.

Key Requirements

Excellent communication skills in English and Swahili. Strong problem-solving abilities and critical thinking. Proficiency in using CRM software and help desk tools. Ability to handle high-volume customer inquiries via chat and email. Patience and empathy when dealing with client issues.
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SALES REPRESENTATIVE AND STOCK MANAGEMENT OFFICER @ FREDEMMA INVESTMENT

0 Negotiable or Not Mentioned Tanzania, Iringa 11 days ago fredemma.co.tz 6 Applied 4 Pro Applied

FREDEMMA INVESTMENT is seeking a dynamic and highly motivated Sales Representative and Stock Management Officer to join their team in Iringa. This dual-purpose role focuses on driving revenue through active business development while simultaneously ensuring rigorous oversight of inventory and warehouse operations. The successful candidate will be responsible for identifying new market opportunities, maintaining excellent customer relations, and achieving monthly sales targets to support the company's growth. In addition to sales duties, the officer will manage the lifecycle of stock from receipt and inspection to final delivery. This includes conducting regular stock counts, reconciling inventory data to prevent variances, and maintaining an efficient organization system within the storage facilities. Coordination with procurement teams and the preparation of detailed sales reports and quotations are key aspects of ensuring operational excellence and customer satisfaction.

Key Requirements

Bachelor’s Degree or Diploma in Sales, Marketing, or Business Administration. Educational background in Procurement or Logistics is also highly valued. Minimum of 1 year of professional experience in sales and inventory management. Advanced proficiency in Microsoft Excel for tracking sales and stock data. Ability to utilize specialized inventory management software effectively.
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CUSTOMER SERVICE OFFICER @ MARSJSSTD

0 Negotiable or Not Mentioned Tanzania, Zanzibar 7 days ago marsjssitd.co.tz 7 Applied 5 Pro Applied

Marsjsstd Private Hospital in Zanzibar is seeking a professional, compassionate, and highly organized Customer Service Officer to join our dedicated healthcare team. This role is central to our daily operations, as the hospital serves between 300 to 400 patients and clients each day. You will be the first point of contact, responsible for welcoming and assisting patients, coordinating appointments, and handling various inquiries, complaints, and follow-ups with empathy and efficiency.

In this position, you will guide patients through registration, billing, and service procedures while maintaining accurate records and feedback to improve service standards. The successful candidate will work in a fast-paced environment, ensuring an excellent patient experience and upholding the hospital's reputation for quality care. This is a full-time position located in Zanzibar, requiring a candidate who can maintain a patient-centered approach and professional demeanor at all times.

Key Requirements

Diploma or Bachelor's Degree in Customer Service, Business Administration, or Healthcare Administration. Minimum of 2 years of experience in customer service, preferably in a hospital environment. Excellent communication and interpersonal skills to interact with diverse patients. Strong problem-solving abilities and the capacity to work under pressure. Computer literacy and familiarity with modern hospital information systems.
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CUSTOMER SERVICE MANAGER @ MARSJSSTD

0 Negotiable or Not Mentioned Tanzania, Zanzibar 7 days ago marsjssitd.co.tz 12 Applied 8 Pro Applied

A leading private hospital in Zanzibar is looking for an experienced and dynamic Customer Service Manager to lead and strengthen our patient service operations. With a high-volume patient flow of 300-400 customers daily, the manager will be responsible for overseeing the front office team and developing comprehensive customer service strategies and standards. You will be expected to monitor patient satisfaction closely and ensure that every individual receives exceptional service during their visit.

Beyond team supervision, the role involves training, mentoring, and evaluating staff to maintain high performance and service standards. You will handle escalated complaints professionally, prepare detailed reports on service trends, and work closely with hospital management to implement improvement initiatives. This leadership role is vital for fostering a positive, service-oriented culture that aligns with the hospital's values of excellence, integrity, and teamwork.

Key Requirements

Bachelor's Degree in Business Administration, Healthcare Management, or Public Relations. Minimum of 4-6 years of experience in customer service management. Proven experience within the healthcare or hospitality sectors. Strong leadership and team management skills to direct a front office team. Excellent communication, conflict resolution, and organizational abilities.
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TELESALES PERSON @ AUTOMOTIVE

0 Negotiable or Not Mentioned Tanzania, Dar es Salaam 7 days ago keewaytz.com 21 Applied 15 Pro Applied

Join our team at Automotive as a Telesales Person based in Dar es Salaam. In this role, you will be responsible for making outbound calls to both prospective and existing customers to explain our range of automotive products and services. You will act as the primary point of contact, identifying customer needs, answering questions, and recommending the most suitable solutions to ensure customer satisfaction and drive business growth.

Your daily activities will involve following up on leads, maintaining strong customer relationships, and accurately recording all sales activities in our company database or CRM system. We are looking for a goal-oriented individual who can consistently meet or exceed daily, weekly, and monthly sales targets while providing exceptional service. This is a great opportunity for a professional with 1-2 years of experience in sales and marketing to advance their career within the dynamic automotive industry.

Key Requirements

1-2 years of experience in sales and marketing or telemarketing roles. Strong communication and interpersonal skills to engage effectively with customers. Proven persuasion and negotiation abilities to drive sales and close deals. Customer service orientation with a helpful and problem-solving mindset. Proficiency in using CRM software or sales databases for recording activities.
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