0 Negotiable or Not Mentioned
Tanzania
8 days ago
theteambuilders.ae
10 Applied 7 Pro Applied
We are seeking a Russian-speaking Guest Relations Officer for a premier Hotel & Wellness Concept in Tanzania. The successful candidate will serve as the primary point of contact for our international guests, ensuring their stay is comfortable, seamless, and memorable. This role involves managing guest arrivals, addressing inquiries, and providing personalized recommendations while maintaining the highest level of professionalism and hospitality standards.
Fluency in both Russian and English is a strict requirement for this role to effectively communicate with our diverse clientele. The ideal candidate will have a welcoming personality and a deep understanding of luxury service. This position offers a competitive salary, accommodation, and medical benefits. If you have experience in high-end hospitality and enjoy creating exceptional guest experiences, we encourage you to apply.
Key Requirements
Fluent in both Russian and English (verbal and written) is mandatory.
Mandatory prior experience in guest relations within the hotel industry.
Excellent communication and interpersonal skills.
Professional appearance and a warm, welcoming demeanor.
Ability to handle guest complaints and issues with diplomacy and tact.
0 Negotiable or Not Mentioned
Tanzania, Zanzibar
22 days ago
baraza-zanzibar.com
9 Applied 6 Pro Applied
Baraza Resort & Spa is seeking passionate and professional Receptionists to join our Front Office team in the beautiful setting of Zanzibar. As the first point of contact, you will play a crucial role in creating a luxury hospitality experience for our guests. Your primary responsibilities will include welcoming and assisting guests during the check-in and check-out processes, ensuring a seamless arrival and departure experience. You will also be tasked with handling various guest requests, providing detailed information about resort services, and coordinating with other departments to maintain high standards of service. In addition to face-to-face interactions, you will professionally manage telephone inquiries and correspondence, ensuring that all guest needs are addressed promptly and effectively. This role requires a candidate who is well-organized, capable of multitasking in a fast-paced environment, and dedicated to delivering exceptional service. We are looking for individuals who embody a positive attitude and a strong team spirit, contributing to the overall success of our world-class resort. Please note that this position is specifically open to local candidates only.
Key Requirements
Previous experience in hospitality or customer service is an advantage
Excellent communication and interpersonal skills
Fluent in English & Swahili (additional languages are a plus)
Well-presented, organized, and able to work under pressure
Good knowledge of computer systems and Microsoft Office
0 Negotiable or Not Mentioned
Tanzania
17 days ago
heameda-hospital.co.tz
11 Applied 1 Casual Applied
The Front Office & Billing Cashier role at Heameda Hospital is the first point of contact for our patients and visitors. This position requires a professional individual who can manage reception duties while accurately handling financial transactions and hospital billing. You will be responsible for checking in patients, managing the switchboard, and ensuring that all billing is processed correctly in accordance with hospital policies and insurance requirements.
Working at our facility in Tanzania, you will play a key role in the patient experience. Accuracy and transparency in financial dealings are paramount. We require a candidate who can balance high-volume customer service with meticulous attention to financial detail, ensuring that every patient interaction is handled with care and efficiency.
Key Requirements
Minimum 2 Years Experience
Strong patient care and teamwork skills
Proficiency in cash handling and financial reconciliation
Knowledge of medical billing software and insurance procedures
Excellent interpersonal and customer service skills
0 Negotiable or Not Mentioned
Tanzania, Dar es Salaam
8 days ago
gmail.com
9 Applied 3 Ultra Applied
Care & Cure Medical Centre is hiring a Front Office Coordinator (Receptionist) to be the first point of contact for our patients and visitors. In this role, you will represent the heart of our patient experience, greeting individuals with a smile and ensuring a smooth administrative flow from the moment they arrive. Your duties will include managing appointments, handling patient inquiries, and maintaining the reception area's professional atmosphere.
As a key member of our administrative team, you will bridge the gap between patients and medical staff, ensuring that all information is processed accurately and efficiently. We are looking for an individual who embodies our values of care and commitment. If you are organized, friendly, and ready to contribute to a positive healthcare environment at our Dar es Salaam branch, we encourage you to apply for this vital role.
Key Requirements
Certificate or Diploma in Front Office Operations, Secretarial Studies, or Hospitality.
Previous experience as a receptionist or in a customer-facing role.
Professional appearance and a friendly, welcoming demeanor.
Excellent communication skills in both English and Swahili.
Strong organizational skills and the ability to multitask efficiently.
0 Negotiable or Not Mentioned
Tanzania
6 days ago
jazhotels.com
6 Applied 4 Pro Applied
We are looking for an experienced Front Office Manager to lead our reception and guest services team at Jaz Adonia. The Front Office Manager is responsible for the overall success of the front-of-house operations, ensuring that every guest receives a warm welcome and professional service throughout their stay. Your duties will include overseeing the check-in/check-out process, managing room inventory, and addressing any guest concerns or special requests with efficiency and grace.
Beyond daily operations, you will be tasked with recruiting, training, and motivating front office personnel to achieve high performance and service standards. You will collaborate with other departments, such as Housekeeping and Food & Beverage, to ensure a seamless guest experience. The ideal candidate will have a strong understanding of property management systems, excellent communication skills, and a passion for hospitality that reflects our core values of professionalism and excellence.
Key Requirements
Tanzanian National Only.
Minimum of 3 years' experience in a Front Office Manager position or closely related managerial role.
Hospitality industry background is mandatory.
Proven leadership and team management skills.
Strong communication and interpersonal abilities.
0 Negotiable or Not Mentioned
Tanzania
15 days ago
acbbank.co.tz
13 Applied 9 Pro Applied
Akiba Commercial Bank PLC (ACB) is seeking experienced and dynamic individuals to fill the position of Relationship Manager, Business Banking (RM-BB). The role is vital for driving the growth of SME deposits and loans, both in terms of number and value. Successful candidates will be responsible for recruiting SME clients, cross-selling bank products, and maintaining robust business relationships with both new and existing customers. Strategic planning and marketing expertise are essential to align branch targets with the bank's overall strategy. Work locations for these positions include Dar Es Salaam, Arusha, and Moshi.
In addition to growth and acquisition, the Relationship Manager will manage a select portfolio of high-net-worth customers, ensuring high levels of customer satisfaction through proactive relationship management. Key responsibilities include monitoring credit risk, maintaining acceptable Portfolio at Risk (PAR) and Non-Performing Loan (NPL) levels, and strictly adhering to governance processes. The candidate will also be expected to track market trends, recommend service improvements, and ensure audit outcomes remain acceptable. This role requires a professional commitment to upholding ACB's service standards and compliance policies.
Key Requirements
Proven experience in managing and growing SME portfolios within a banking environment.
Strong understanding of financial solutions and tailoring them to diverse client needs.
Ability to recruit new SME clients and cross-sell bank products effectively to drive revenue.
Expertise in developing marketing and deposit mobilization strategies aligned with branch targets.
Strong strategic planning skills to achieve lending and deposit targets consistently.
0 Negotiable or Not Mentioned
Tanzania, Dar es Salaam
26 days ago
axia.co.tz
9 Applied 6 Pro Applied
Our client is a leading FMCG manufacturing company in Tanzania specializing in high-quality food and household consumer products distributed nationwide. The company is recognized for its strong market presence, product quality, and commitment to customer satisfaction. This role is vital for maintaining the company's competitive edge in the local market by ensuring consistent product flow and brand visibility.
We are seeking a highly motivated and energetic Route Salesperson to manage assigned sales routes, maintain strong relationships with retail customers, ensure product availability, and drive sales growth within designated territories. The ideal candidate should possess strong communication skills, excellent customer service abilities, and the capability to work independently in a fast-paced FMCG environment to achieve set revenue targets.
Key Requirements
Diploma or Bachelor's Degree in Sales, Marketing, Business Administration, or related field
Minimum 1-3 years of experience in FMCG sales or route sales
Strong communication, negotiation, and interpersonal skills
Good understanding of retail and distribution operations
Ability to work under pressure and meet sales targets
~600,000 Mentioned
Tanzania, Dar es Salaam
15 days ago
gmail.com
126 Applied 88 Pro Applied
Biovita is seeking motivated female Call Center Agents to join our dynamic team in Dar es Salaam. As an agent, you will be responsible for handling customer inquiries, providing product information, and driving sales through effective communication. The role offers a monthly salary of TZS 600,000 and requires individuals who are passionate about customer service. Applicants should be comfortable working in a fast-paced environment and have a proactive attitude. Experience in sales or customer care is highly preferred, although we value communication skills and a willingness to learn. This is a great opportunity for individuals looking to build a career in a growing company focused on customer satisfaction and excellence.
Key Requirements
Female applicants only
Strong verbal communication skills to interact with customers effectively
Prior experience in sales or customer care is highly preferred
Ability to handle high-volume calls professionally and maintain composure
Basic computer literacy for data entry and customer tracking
~250 Mentioned
Tanzania
12 days ago
careeroptionsafricagroup.com
14 Applied 10 Pro Applied
Career Options Africa Group is seeking a dedicated Quality Control Operator (Customer Service) to join our team in Tanzania. This role is pivotal in ensuring the highest standards of communication and service are maintained across our call center operations. The successful candidate will be responsible for evaluating call recordings of operators, providing actionable feedback based on evaluation results, and preparing comprehensive reports that analyze performance trends. You will work closely with remote sites to ensure consistency and recommend strategies for improving operator quality and overall customer satisfaction.
In addition to monitoring and feedback, the Quality Control Operator will play a key role in identifying training needs and supporting team development. By leveraging CRM systems and analytical tools, you will transform raw data into insights that drive operational excellence. We are looking for a professional with a background in call center sales and leadership who can contribute to a culture of continuous improvement. This position offers a basic salary of USD 250 and an additional bonus of USD 100, providing a rewarding opportunity for individuals passionate about quality assurance and customer experience.
Key Requirements
At least one year of experience in call center sales environments.
Previous experience in quality control, supervisor, or team lead roles.
Proficiency with various CRM systems for data management.
Demonstrated experience in preparing and analyzing detailed performance reports.
Strong ability to evaluate call recordings and provide constructive feedback.
0 Negotiable or Not Mentioned
Tanzania
8 days ago
coastal.co.tz
10 Applied 7 Pro Applied
Coastal Aviation is Tanzania's premier aviation company, renowned for its pioneering scheduled flying safari concept across East Africa. Established in 1987, the company has grown into a leading regional airline connecting travelers to over 40 destinations including national parks, private airstrips, and remote locations. The company maintains a modern fleet consisting of Cessna Grand Caravan C208B and Pilatus PC-12 aircraft, ensuring high safety and service standards across its regional routes. This role encompasses operations in major hubs including Dar es Salaam and Arusha, Tanzania. As the Charter Division Manager, you will lead the charter sales and operational coordination efforts to drive business growth. Key responsibilities include building and maintaining client relationships, managing corporate aviation services, and coordinating specialized flights for luxury safaris, medical evacuations, and international conservation organizations. You will be expected to work independently to reach performance targets while ensuring excellent customer service delivery across all charter operations.
Key Requirements
Bachelor’s Degree in Business Administration, Marketing, Tourism, Aviation, or a related field
Proven experience in charter sales and charter operations within Tanzania
Strong communication, negotiation, and relationship-building skills
Ability to work independently and achieve performance targets
Excellent organizational and customer service skills