0 Negotiable or Not Mentioned
Tanzania, Zanzibar
7 days ago
marsjssitd.co.tz
15 Applied 11 Pro Applied
A leading private hospital in Zanzibar is looking for an experienced and dynamic Customer Service Manager to lead and strengthen our patient service operations. With a high-volume patient flow of 300-400 customers daily, the manager will be responsible for overseeing the front office team and developing comprehensive customer service strategies and standards. You will be expected to monitor patient satisfaction closely and ensure that every individual receives exceptional service during their visit.
Beyond team supervision, the role involves training, mentoring, and evaluating staff to maintain high performance and service standards. You will handle escalated complaints professionally, prepare detailed reports on service trends, and work closely with hospital management to implement improvement initiatives. This leadership role is vital for fostering a positive, service-oriented culture that aligns with the hospital's values of excellence, integrity, and teamwork.
Key Requirements
Bachelor's Degree in Business Administration, Healthcare Management, or Public Relations.
Minimum of 4-6 years of experience in customer service management.
Proven experience within the healthcare or hospitality sectors.
Strong leadership and team management skills to direct a front office team.
Excellent communication, conflict resolution, and organizational abilities.
0 Negotiable or Not Mentioned
Tanzania, Zanzibar
7 days ago
marsjssitd.co.tz
9 Applied 6 Pro Applied
Marsjsstd Private Hospital is inviting applications from passionate and innovative individuals for the position of Customer Experience Officer in Zanzibar. The core mission of this role is to enhance patient satisfaction and ensure overall service excellence within our established healthcare environment. As a creative and service-driven professional, you will identify opportunities for continuous improvement and implement strategies that put the patient first, ensuring every interaction reflects the hospital's core values.
You will be responsible for analyzing patient feedback and reporting on service quality principles to help the hospital maintain its reputation for excellence. This role requires high levels of professionalism, attention to detail, and the ability to build strong interpersonal relationships with both patients and clinical staff. If you are a dedicated professional who is passionate about improving the patient journey in a healthcare setting, we encourage you to apply for this full-time role.
Key Requirements
Bachelor's Degree in Customer Experience, Business, or a related field.
Deep understanding of patient satisfaction and service quality principles.
Strong interpersonal and relationship-building skills.
Ability to identify opportunities for continuous process improvement.
High level of professionalism and meticulous attention to detail.
0 Negotiable or Not Mentioned
Tanzania, Zanzibar
22 days ago
baraza-zanzibar.com
9 Applied 6 Pro Applied
Baraza Resort & Spa is seeking passionate and professional Receptionists to join our Front Office team in the beautiful setting of Zanzibar. As the first point of contact, you will play a crucial role in creating a luxury hospitality experience for our guests. Your primary responsibilities will include welcoming and assisting guests during the check-in and check-out processes, ensuring a seamless arrival and departure experience. You will also be tasked with handling various guest requests, providing detailed information about resort services, and coordinating with other departments to maintain high standards of service. In addition to face-to-face interactions, you will professionally manage telephone inquiries and correspondence, ensuring that all guest needs are addressed promptly and effectively. This role requires a candidate who is well-organized, capable of multitasking in a fast-paced environment, and dedicated to delivering exceptional service. We are looking for individuals who embody a positive attitude and a strong team spirit, contributing to the overall success of our world-class resort. Please note that this position is specifically open to local candidates only.
Key Requirements
Previous experience in hospitality or customer service is an advantage
Excellent communication and interpersonal skills
Fluent in English & Swahili (additional languages are a plus)
Well-presented, organized, and able to work under pressure
Good knowledge of computer systems and Microsoft Office
0 Negotiable or Not Mentioned
Tanzania, Zanzibar
7 days ago
infinitydevelopments.ae
9 Applied 6 Pro Applied
Infinity Developments is seeking a Light Vehicle Mechanic to join our premier development firm in Zanzibar. This role is essential for maintaining our fleet of light vehicles used in various real estate and construction projects. You will be responsible for ensuring that all vehicles are in top working condition, performing regular maintenance, and addressing mechanical issues promptly to minimize downtime.
As part of our dynamic team, you will work in a high-energy environment dedicated to delivering high-quality projects. The successful candidate will display a strong commitment to excellence and professional growth. This position offers an opportunity to work within a growing organization that values innovation and long-term value for its clients. All work will be based in Zanzibar, Tanzania.
Key Requirements
Previous experience as a Light Vehicle Mechanic
Knowledge of petrol and diesel engine systems
Valid driving license for light vehicles
Ability to diagnose electrical and mechanical faults
Experience with modern automotive diagnostic tools
0 Negotiable or Not Mentioned
Tanzania, Zanzibar-Unguja
10 days ago
infinitydevelopments.ae
13 Applied 9 Pro Applied
Infinity Developments, a leading real estate and construction firm based in Zanzibar-Unguja, is looking for a dedicated and detail-oriented Quantity Surveyor. The successful candidate will play a critical role in managing construction costs and commercial activities for hospitality and residential projects. You will be responsible for pre- and post-contract duties, ensuring that projects remain within budget while maintaining high quality standards. The role requires a professional who can navigate the complexities of large-scale developments and provide accurate financial reporting throughout the project lifecycle.
The role involves extensive use of software like AutoCAD and WinQS for material take-offs and cost estimation. You will also lead negotiations and manage contract administration, requiring a thorough understanding of procurement methods and construction standards. If you are a registered professional with a strong track record in the construction industry, we invite you to join our growing team in Tanzania. Your expertise will be vital in handling tendering, cost estimation, and final accounts for high-end developments.
Key Requirements
Bachelor’s Degree in Quantity Surveying, Building Economics, Civil Engineering, or a closely related field.
Professional Registration with the relevant board or regulatory body (e.g., AQRB or equivalent).
Minimum of 3–5 years of proven experience managing construction costs and commercial management.
Experience in the real estate or construction industry, specifically hospitality or residential developments.
Proven track record of handling pre- and post-contract duties, including tendering and cost estimation.
0 Negotiable or Not Mentioned
Tanzania, Zanzibar
24 days ago
infinitydevelopments.ae
7 Applied 2 Ultra Applied
Infinity Developments is seeking a high-performing Sales Manager to join our growing team in the tropical paradise of Zanzibar. In this role, you will be responsible for spearheading real estate sales initiatives, driving significant revenue growth, and managing complex client relationships within a luxury-driven market. You will lead and mentor a dedicated sales team, ensuring performance milestones are met while maintaining the highest standards of service for high-net-worth individuals and investors.
The ideal candidate will possess a deep understanding of the real estate sales cycle and market dynamics in Tanzania. You will be expected to represent the company at prestigious property exhibitions and networking events, conducting market research to stay ahead of competitor activities. This position offers a unique opportunity to shape the skyline of Zanzibar with an innovative and fast-growing developer.
Key Requirements
Proven, successful experience working strictly within the Real Estate / Property Development sector.
Bachelor’s degree in business administration, Marketing, or a related field (preferred).
Strong track record of meeting or exceeding sales targets in property sales.
Excellent negotiation, communication, and interpersonal skills.
Deep understanding of market dynamics and the real estate sales cycle.
0 Negotiable or Not Mentioned
Tanzania, Zanzibar
24 days ago
infinitydevelopments.ae
15 Applied 11 Pro Applied
We are looking for two skilled and safety-conscious Steel Bar Bending Machine Operators to support our construction projects in Zanzibar. This role involves operating and maintaining automated or semi-automated machinery to ensure that steel bar bending and cutting operations are handled efficiently. You will be a critical part of the on-site team, working closely with supervisors to ensure structural integrity and adherence to engineering specifications.
Candidates must be capable of reading and interpreting complex blueprints and bar bending schedules (BBS). Safety is our top priority; therefore, strict adherence to site protocols and the consistent use of personal protective equipment (PPE) are required. With a focus on precision and physical stamina, you will help Infinity Developments deliver high-quality infrastructure and residential projects in the region.
Key Requirements
Minimum of 2–3 years of hands-on experience operating steel bar bending machinery on major construction projects.
Technical or vocational training certificate in welding, steel fixing, or relevant machinery operation.
Ability to read and interpret structural drawings, blueprints, and bar bending schedules (BBS).
Proficiency in measuring, cutting, and bending steel rebars precisely according to dimensions.
Ability to perform routine machine maintenance and troubleshoot minor technical issues.
0 Negotiable or Not Mentioned
Tanzania, Zanzibar
22 days ago
irisas.com.tr
9 Applied 6 Pro Applied
IRIS Construction is looking for a professional HR Manager to join our team in Zanzibar. This role is responsible for overseeing all aspects of human resources practices and processes to support the business needs. You will bridge the gap between management and employee relations while ensuring compliance with local regulations. As an HR Manager, you will develop and implement HR strategies and initiatives aligned with the overall business strategy. Your duties will involve managing recruitment processes, overseeing performance management systems, and fostering a positive working environment for all staff members at our construction site and office locations in Zanzibar.
Key Requirements
Relevant qualifications in HR management or related field
Proven work experience as an HR Manager or HR Executive
Submission of supporting documents with the application
In-depth knowledge of Tanzania labor law and HR best practices
Ability to architect strategy along with leadership skills
0 Negotiable or Not Mentioned
Tanzania, Zanzibar
5 days ago
gmail.com
15 Applied 11 Pro Applied
We are seeking a Chief Accountant to join our team as soon as possible. The ideal candidate will be responsible for the financial operations of our three hotel establishments, including budgeting, purchasing, and daily financial experience. We welcome applications from both local and expatriate candidates residing in Zanzibar and Tanzania. A strong background in the hotel industry is essential for this role.
The successful applicant will be responsible for overseeing all accounting functions, ensuring accuracy and compliance with financial regulations. This includes managing accounts payable and receivable, reconciling bank statements, preparing financial reports, and assisting with audits. The role requires a proactive individual with excellent analytical and problem-solving skills. A proven ability to manage financial resources effectively and contribute to the profitability of the organization is expected.
Key Requirements
Minimum 4 years experience in accounting
Hotel experience
Degree in finance
Excellent knowledge of accounting principles and practices
Proficiency in accounting software
0 Negotiable or Not Mentioned
Tanzania
11 days ago
jubileetanzania.co.tz
7 Applied 2 Ultra Applied
Jubilee Health Insurance is seeking a dynamic Senior Sales Executive to lead business growth efforts in Mbeya and Zanzibar, Tanzania. This role focuses on acquiring new clients and strengthening strategic partnerships, including bancassurance channels, to promote tailored health insurance solutions. The successful candidate will be responsible for executing localized sales strategies, supporting branch marketing initiatives, and collaborating with bank staff to drive market expansion in emerging and high-potential segments. The role reports directly to the Head of Retail and Branch Networks. In addition to sales activities, the Senior Sales Executive will be responsible for monitoring performance through KPIs and CRM systems, ensuring full regulatory compliance, and maintaining ethical business practices. Key deliverables include increased revenue, market entry through strategic partnerships, and leveraging data analytics for improved efficiency. This position offers an excellent career path within a leading ISO-certified insurance group listed on the Dar es Salaam Stock Exchange, known for its excellence in leadership and risk management.
Key Requirements
Bachelor's degree in a relevant field such as Business, Marketing, or Insurance.
Postgraduate qualification is considered an added advantage for this role.
Relevant certifications in Business Development, CRM, Data Protection, or Insurance.
Professional membership in a relevant industry body is an added advantage.
Proven experience in business development, client management, and market expansion.