0 Negotiable or Not Mentioned
Kenya, Nairobi
57 days ago
solvoglobal.com
7 Applied 2 Ultra Applied
Solvo Global is currently expanding its operations and is seeking dedicated Senior Customer Service Representatives to join our onsite team in Nairobi, Kenya. This role is designed for professionals who excel in dynamic environments and possess a passion for delivering exceptional support. As a senior member of the team, you will be responsible for handling high volumes of inbound calls, managing complex reservations, and ensuring all customer inquiries regarding routes, schedules, and policies are addressed with the utmost accuracy. In addition to core support duties, successful candidates will be tasked with processing cancellations and refunds, while maintaining precise records within our internal reservation systems. We offer a collaborative and people-driven work environment where career growth is encouraged through ongoing support and training. This position requires candidates to be flexible with their schedules to cover critical shifts, ensuring that our global customer base receives consistent, high-quality service at all times.
Key Requirements
2+ years of call center or customer service experience
Fluent English with a neutral accent
Ability to cover longer and critical shifts
Strong background in inbound telephone support
Proficiency in processing reservations, changes, cancellations, and refunds
0 Negotiable or Not Mentioned
Kenya, Nairobi
66 days ago
solvoglobal.com
6 Applied 1 Casual Applied
Solvo Global is actively seeking a dedicated Customer Service Representative to join our expanding team in Nairobi, Kenya. As the primary point of contact for our clients, you will be responsible for handling inquiries, providing detailed product information, and resolving issues with a professional and positive attitude. This role is ideal for individuals who are passionate about helping others and can navigate complex customer interactions with ease and efficiency while maintaining high standards of service quality. Within this fast-paced BPO environment, you will collaborate with team members to ensure consistent service delivery and operational success. The position requires a candidate who can remain proactive and maintain an excellent level of communication throughout their shift. By joining the team, you will have the opportunity to grow your career within a global organization that values professional development, empathy, and customer satisfaction. The role focuses on delivering exceptional support through various channels, ensuring every customer interaction reflects the company's commitment to excellence.
Key Requirements
Excellent verbal and written communication skills in English.
A customer-focused mindset with a proactive approach to helping others.
Strong problem-solving abilities and attention to detail.
Previous experience in a customer service or call center environment.
Ability to work effectively in a high-pressure BPO setting.
0 Negotiable or Not Mentioned
Kenya, Nairobi
57 days ago
solvoglobal.com
12 Applied 8 Pro Applied
Solvo Global is expanding its operations and looking for dedicated Customer Service Representatives to join our vibrant team in Nairobi. In this role, you will serve as the primary point of contact for customers, delivering high-quality support through various channels including phone calls and digital chat interactions. You will be responsible for handling a wide range of inquiries concerning products, services, and order statuses, ensuring that every customer receives timely, accurate, and professional assistance.
Working in a fast-paced environment, you will collaborate with team leads, quality assurance, and training departments to meet and exceed performance metrics. We offer a collaborative and professional work environment where individuals are encouraged to grow. The position requires flexibility to work rotating shifts, including evenings and weekends, to accommodate our global service requirements. If you have a passion for service excellence and a customer-oriented mindset, we invite you to apply and become part of a team that prioritizes excellence in customer experience.
Key Requirements
Advanced English level (C1) proficiency for verbal and written communication.
Minimum 1 year of customer service experience, preferably within a contact center environment.
Strong verbal and written communication skills with the ability to convey information clearly.
A customer-oriented mindset with demonstrated problem-solving abilities.
Ability to thrive and remain professional in fast-paced, high-volume work environments.
0 Negotiable or Not Mentioned
Kenya
68 days ago
solvoglobal.com
12 Applied 8 Pro Applied
Solvo Global is seeking a dedicated Customer Service Representative to join our dynamic team in Kenya. In this role, you will be the primary point of contact for customers, handling inquiries through various channels including phone, email, and chat. Your main objective will be to provide accurate information about products and services while resolving issues in a professional and timely manner. We are looking for individuals who are customer-focused, proactive, and possess excellent communication skills to ensure a positive experience for every client interaction.
Beyond day-to-day interactions, you will be responsible for maintaining detailed and accurate records of customer communications and meeting high-quality productivity standards. This position offers a multicultural work environment with ongoing training and development opportunities to foster your career growth. Successful candidates will be problem-solvers who enjoy helping others and can work effectively both independently and as part of a collaborative team. Join us to build a rewarding career in the fast-paced BPO industry within Kenya.
Key Requirements
High school diploma or equivalent qualification.
Advanced or fluent English communication skills (C1 level written and spoken).
Strong interpersonal and relationship-building skills.
Proven problem-solving abilities and critical thinking.
Basic computer skills and proficiency in office software.
0 Negotiable or Not Mentioned
Kenya
33 days ago
msport.com
13 Applied 1 Casual Applied
MSport is looking for a passionate and experienced Customer Service Representative to join their expanding operations in Kenya. This role is central to the Customer Service Department, where the primary focus is providing exceptional support to users and ensuring a high-quality experience for all clients. The ideal candidate will handle inquiries, resolve issues, and provide information about MSport's products and services. Candidates should be comfortable working in a fast-paced environment and have a deep understanding of customer satisfaction strategies, especially within the sports betting industry.
Key Requirements
Strong communication skills in both written and verbal formats.
Experience working in a call center environment.
Proficiency in both English and Swahili.
Customer-first mindset with a passion for helping people.
Prior experience in the sports betting industry (preferred).
0 Negotiable or Not Mentioned
Kenya, Nairobi
64 days ago
solvoglobal.com
7 Applied 2 Ultra Applied
Join our expanding team as a Customer Service Representative based in Nairobi, Kenya. In this role, you will be the front line of our service excellence, handling high volumes of inquiries via phone and chat. Your primary focus will be delivering high-quality support regarding products, services, and order statuses, ensuring every customer walks away with a positive experience and clear, accurate information.
This onsite position requires candidates who are passionate about people and thrive in fast-paced environments. You will collaborate closely with team leads and training departments to meet key performance metrics while maintaining strict adherence to operational guidelines and schedules. We offer paid training and significant growth opportunities within our people-driven organization, providing a professional and collaborative atmosphere for your career development in the customer experience industry.
Key Requirements
Advanced English level (C1 proficiency).
Minimum 1 year of customer service experience, preferably in a contact center.
Strong verbal and written communication skills.
Customer-oriented mindset with excellent problem-solving abilities.
Comfortable working in fast-paced, high-volume call environments.
0 Negotiable or Not Mentioned
Kenya, Nairobi
25 days ago
solvoglobal.com
11 Applied 8 Pro Applied
Solvo Global is looking for a confident, driven, and ambitious Sales Development Representative (SDR) to join their growing team in Nairobi. In this on-site role, you will be responsible for building connections, communicating with potential clients, and working in a fast-paced environment. This is an excellent opportunity for individuals who enjoy the thrill of sales and want to grow their career within a dynamic international organization. The role involves working a specific shift from 4 PM to 1 AM, catering to global markets. Candidates should be comfortable with these hours and have a passion for outbound sales activities. Please note that Oasis Outsourcing and Solvo Global do not charge any fees at any stage of the recruitment process.
Key Requirements
Confident, driven, and ambitious personality
Strong communication and interpersonal skills
Ability to work in a fast-paced environment
Experience or interest in sales development and lead generation
Proficiency in CRM software and sales tools
~50,000 Mentioned
Kenya, Nairobi
67 days ago
careercurveconsultants.co.ke
15 Applied 11 Pro Applied
Our client is seeking highly motivated Property Advisors to drive sales for an exclusive off-plan residential project in Kileleshwa, one of Nairobi’s most sought-after locations. This role is ideal for results-driven sales professionals with a passion for luxury real estate and investment advisory. You will join a dynamic property firm delivering premium developments and play a key role in promoting off-plan units to both local and international buyers.
Responsibilities include generating leads through networking, referrals, and digital platforms, as well as conducting property presentations, site visits, and virtual tours. You will advise clients on various investment opportunities and structured payment plans, building and maintaining strong relationships with potential investors. The position offers a competitive salary of Ksh 50,000 – 80,000 plus attractive commissions and performance-based incentives, providing significant career growth within a fast-growing real estate firm.
Key Requirements
3+ years’ experience in sales (real estate preferred).
Strong negotiation skills.
Excellent communication and interpersonal skills.
Professional presentation skills.
Proven ability to meet or exceed sales targets.
0 Negotiable or Not Mentioned
Tanzania, Mwanza
63 days ago
defreehlogistics.co.tz
8 Applied 6 Pro Applied
Defreeh Logistics Company Ltd is seeking a dedicated and organized Admin Cum Customer Care Officer to join their team in Mwanza. This role is pivotal in ensuring smooth daily operations by bridging the gap between administrative management and client relations. The successful candidate will be the first point of contact for many clients, handling inquiries and providing high-quality support while managing essential office tasks to maintain efficiency.
In addition to customer-facing duties, the officer will be responsible for coordinating clearing and forwarding operations, which requires a keen understanding of logistics processes. Candidates are expected to prepare detailed reports and documentation, requiring high proficiency in MS Office and excellent organizational skills. This position offers an opportunity to grow within a dynamic logistics environment and contribute to the company's overall operational excellence in the Mwanza region.
Key Requirements
Possess a Diploma or Degree in Business Administration, Logistics, or a related field.
Demonstrate previous experience specifically within the Clearing and Forwarding industry.
Exhibit strong verbal and written communication skills to interact with clients and staff.
Show high proficiency in Microsoft Office applications, including Word, Excel, and Outlook.
Ability to handle diverse customer inquiries and provide professional support services.
0 Negotiable or Not Mentioned
Kenya, Nairobi
51 days ago
gmail.com
5 Applied 4 Pro Applied
ProEdge Career Service is seeking ambitious individuals to join our professional development track in Nairobi. This role is centered on building a robust technical and mathematical foundation to excel in industries such as finance, insurance, and technology. Candidates will focus on mastering high-demand skills including Data Analysis, Actuarial Modelling, and database management to drive organizational success. This is an excellent opportunity for those looking to transition into highly technical roles that require both analytical precision and strategic thinking. The successful candidates will be part of a program that bridges the gap between theoretical knowledge and practical industry applications. You will be expected to work with raw, messy information and transform it into meaningful insights that facilitate better decision-making processes. Additionally, you will engage in regular presentation sessions to hone your ability to communicate complex findings to non-technical stakeholders. This position requires a genuine commitment to personal and professional growth within the Nairobi region.
Key Requirements
Demonstrated commitment to building a technical foundation from the ground up.
Interest in mastering Data Analysis to turn raw information into actionable insights.
Willingness to learn Actuarial Modelling for pricing and risk assessment.
A desire to develop proficiency in Python for automation and data pipelines.
Ability to learn SQL for extracting data from large-scale systems.