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GENERAL MANAGER @ RINA UHR

0 Negotiable or Not Mentioned Tanzania 54 days ago uhr.co.in 8 Applied 6 Pro Applied

We are seeking a seasoned General Manager for an exclusive 30-key luxury boutique hotel located in Tanzania, East Africa. This role involves overseeing all aspects of the property’s operations, ensuring that the highest standards of luxury and guest service are consistently met. The General Manager will be responsible for leading multiple departments, including Food & Beverage, Front Office, Housekeeping, Engineering, and Sales, ensuring a seamless and high-quality guest experience. The ideal candidate will be a proactive leader with a strong focus on team building and staff development. A significant part of the role involves mentoring local teams to create a unified, high-performing culture. We are looking for someone with a guest-facing personality who can represent the hotel with excellence and handle challenges with a solution-oriented approach. Technical proficiency in hospitality systems like OPERA or IDS is required to manage administrative and operational workflows effectively.

Key Requirements

Must be a Hotel Management Graduate. Approximately 8-10 years of experience in medium-sized hotels. At least 3 years of experience as a General Manager specifically in boutique or independent hotels. Strong multi-department operational leadership across F&B, Front Office, Housekeeping, Engineering, and Sales. Demonstrated passion for training and mentoring local teams.
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FRONT OFFICE MANAGER @ WELLWORTH HOSPITALITY GROUP

0 Negotiable or Not Mentioned Tanzania 35 days ago wellworthgroup.com 7 Applied 5 Pro Applied

Join Wellworth Hospitality Group as a Front Office Manager, where you will be responsible for the first impression of our luxury lodges. You will lead the front desk team to ensure seamless check-in and check-out processes and provide personalized service to our international clientele across our Tanzanian destinations. Your role is pivotal in maintaining the high standards of hospitality that our group is known for.

You will oversee reservations, manage the front office staff, and act as a primary point of contact for guest inquiries and feedback. By fostering a culture of excellence, you will ensure that all front-of-house operations run smoothly and efficiently. No salary information was provided in the job posting.

Key Requirements

Formal hospitality qualification from a recognized institution. Minimum 2 years experience as a Front Office Manager. Strong knowledge of PMS systems, specifically Opera or IDS. Excellent communication and interpersonal skills. Ability to handle complex guest queries and complaints professionally.
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ACCOUNTANT / CASHIER (2) @ PAL VISTA HOTEL

0 Negotiable or Not Mentioned Tanzania, Morogoro 60 days ago gmail.com 6 Applied 1 Casual Applied

Pal Vista Hotel is seeking a dedicated Accountant / Cashier (2) to join our financial team in Morogoro. The ideal candidate will be responsible for managing financial transactions, maintaining accurate ledger entries, and ensuring that all cash handling procedures are followed strictly according to company policy. You will play a vital role in the daily operations of the hotel, balancing accounts and providing excellent service to our guests.

In this role, you will also be expected to prepare periodic financial statements, handle bank reconciliations, and assist in the preparation of tax returns. Candidates should possess a strong background in accounting principles and have the ability to work effectively in a high-pressure hospitality environment. If you are detail-oriented and possess high integrity, we encourage you to apply for this exciting opportunity at our establishment.

Key Requirements

Knowledge of accounting principles and practices. Experience with cash handling and POS systems. Proficiency in MS Office, especially Excel. Strong mathematical and analytical skills. Excellent customer service and communication skills.
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FRONT OFFICE EXECUTIVE @ CROWNE PLAZA DAR ES SALAAM

0 Negotiable or Not Mentioned Tanzania, Dar es Salaam 37 days ago crowneplazadaressalaam.com 10 Applied 7 Pro Applied

Crowne Plaza Dar es Salaam is looking for a Front Office Executive to enhance our guest-focused team. In this role, you will go beyond routine check-ins to create memorable experiences for our guests from the moment they arrive. This position offers a unique opportunity to work in a fast-paced, international hotel environment where your contributions directly impact the reputation of a world-class brand.

As a Front Office Executive, you will be expected to demonstrate exceptional interpersonal skills and a deep understanding of hospitality standards. You will utilize your technical proficiency in Opera PMS to manage guest profiles and transactions efficiently. We provide an environment that encourages professional advancement and celebrates the vibrant energy of the Dar es Salaam hospitality industry.

Key Requirements

Opera PMS proficiency is mandatory A positive, can-do attitude with grace under pressure Genuine passion for hospitality service Proven experience in a fast-paced hotel environment Strong communication skills
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RECEPTIONIST @ CROWNE PLAZA DAR ES SALAAM

0 Negotiable or Not Mentioned Tanzania, Dar es Salaam 34 days ago crowneplazadaressalaam.com 6 Applied 4 Pro Applied

Crowne Plaza Dar es Salaam is currently seeking a dynamic and professional Receptionist to join their front office team. In this role, you will be the first point of contact for guests, responsible for delivering exceptional service and maintaining the high hospitality standards associated with the Crowne Plaza brand. This position requires a candidate who is passionate about guest satisfaction and possesses a strong background in hotel operations within the Tanzania region. The ideal candidate will handle check-ins, check-outs, and guest inquiries with a high level of efficiency and professionalism. You will work closely with other departments to ensure a seamless experience for all visitors. This is an excellent opportunity for a hospitality professional looking to grow their career with a leading global brand in Dar es Salaam. Applicants must be local candidates and should be prepared to work in a fast-paced and demanding environment.

Key Requirements

At least 2 years of relevant experience in a hotel environment Strong knowledge of Opera PMS is mandatory Excellent communication and interpersonal skills Pleasant personality and professional appearance Ability to handle guest queries efficiently
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RESERVATIONS @ CROWNE PLAZA DAR ES SALAAM

0 Negotiable or Not Mentioned Tanzania, Dar es Salaam 37 days ago crowneplazadaressalaam.com 9 Applied 6 Pro Applied

Crowne Plaza Dar es Salaam is currently seeking a Reservations professional to join our dynamic team in Tanzania. This role is pivotal in managing guest bookings and ensuring that the first point of contact for our international clientele is professional, efficient, and welcoming. You will be part of a globally recognized brand that prioritizes excellence and professional growth within the vibrant hospitality sector of Dar es Salaam.

The successful candidate will be responsible for processing reservations, handling inquiries, and coordinating with other departments to provide a seamless guest experience. We look for individuals who can handle the pressures of a high-volume hotel environment while maintaining the high standards of Tanzanian hospitality that Crowne Plaza is known for.

Key Requirements

Opera PMS proficiency is mandatory A positive, can-do attitude with grace under pressure Genuine passion for hospitality service Proven experience in a fast-paced hotel environment Strong communication skills
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FRONT OFFICE SUPERVISOR @ CROWNE PLAZA

0 Negotiable or Not Mentioned Tanzania, Dar es Salaam 39 days ago crowneplazadaressalaam.com 15 Applied 11 Pro Applied

Crowne Plaza Dar es Salaam is looking for a passionate and hands-on Front Office Supervisor who is ready to lead by example and consistently deliver excellent guest experiences in line with the IHG Way of Service. The successful candidate will be actively involved in day-to-day front office operations and confident in supporting the team on the floor while maintaining high service standards.

As a Front Office Supervisor, you will manage daily shifts, handle guest concerns with professionalism, and support service recovery efforts to ensure maximum guest satisfaction. You will work closely with other departments to maintain operational efficiency and ensure that all team members are trained and aligned with the hotel's brand standards. This role requires a blend of administrative oversight and direct interaction with guests in a high-pressure environment.

Key Requirements

Strong operational knowledge of Front Office functions Good working knowledge of OPERA PMS Minimum of 4 years supervisory experience in Front Office operations Hands-on approach with guests and team members Ability to manage shifts, handle guest concerns, and support service recovery
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FRONT OFFICE MANAGER @ JAZ ADONIA

0 Negotiable or Not Mentioned Tanzania 6 days ago jazhotels.com 6 Applied 4 Pro Applied

We are looking for an experienced Front Office Manager to lead our reception and guest services team at Jaz Adonia. The Front Office Manager is responsible for the overall success of the front-of-house operations, ensuring that every guest receives a warm welcome and professional service throughout their stay. Your duties will include overseeing the check-in/check-out process, managing room inventory, and addressing any guest concerns or special requests with efficiency and grace.

Beyond daily operations, you will be tasked with recruiting, training, and motivating front office personnel to achieve high performance and service standards. You will collaborate with other departments, such as Housekeeping and Food & Beverage, to ensure a seamless guest experience. The ideal candidate will have a strong understanding of property management systems, excellent communication skills, and a passion for hospitality that reflects our core values of professionalism and excellence.

Key Requirements

Tanzanian National Only. Minimum of 3 years' experience in a Front Office Manager position or closely related managerial role. Hospitality industry background is mandatory. Proven leadership and team management skills. Strong communication and interpersonal abilities.
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RESERVATIONS MANAGER @ NUNGWI DREAMS BY MANTIS COLLECTION

0 Negotiable or Not Mentioned Tanzania, Zanzibar 7 days ago nungwidreams.com 6 Applied 4 Pro Applied

Nungwi Dreams by Mantis Collection is an exquisite 61-room 5-star beachfront resort located in the stunning area of Nungwi, Zanzibar. We are currently seeking a highly motivated and experienced Reservations Manager to join our dynamic team and oversee the booking operations of our luxury property. This role is essential for maintaining high occupancy levels and delivering exceptional service to our global clientele within the Mantis Collection, which is part of the Accor and Ennismore family. The successful candidate will be responsible for managing all reservation inquiries, utilizing Opera PMS on a daily basis, and overseeing OTA and channel manager platforms. We offer a competitive salary package along with on-duty accommodation and meals. This position requires a strategic thinker who can manage room inventory effectively while ensuring that the highest standards of the 5-star hospitality industry are met. Candidates must be currently based in Tanzania or Zanzibar to be considered for this urgent recruitment.

Key Requirements

Minimum of 3 years of experience in reservations management within the hospitality sector. Must be an active and proficient daily user of the Opera Property Management System (PMS). Extensive experience in managing Online Travel Agencies (OTAs) and various channel managers. Previous experience working in a 5-star luxury resort or high-end hotel environment. Must be a resident or citizen of Tanzania or Zanzibar to meet local hiring criteria.
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RECEPTIONIST @ RAMADA RESORT DAR

0 Negotiable or Not Mentioned Tanzania, Dar es Salaam 41 days ago ramadaresortdar.com 12 Applied 8 Pro Applied

Ramada Beach Resort is seeking a professional, well-presented, and customer-focused Receptionist to join our Front Office team. The successful candidate will be responsible for delivering exceptional guest service and ensuring smooth front desk operations in line with Ramada brand standards. Key duties include welcoming and checking in/out guests efficiently, handling reservations, and managing cancellations or guest inquiries. The role involves managing phone calls and responding to emails promptly while processing payments and maintaining accurate billing records. Coordination with housekeeping and other departments is essential to ensure a seamless guest experience. The Receptionist will also be expected to upsell room categories, promote hotel services, and prepare daily arrival and departure reports while maintaining a clean and organized reception area. This position requires a dedicated professional capable of multitasking in a fast-paced environment while adhering to international hospitality standards.

Key Requirements

Diploma or Certificate in Hospitality, Hotel Management, or related field Minimum 1-2 years experience in a hotel front office Proficiency in Opera or other Property Management Systems (PMS) Excellent communication skills in English and Swahili Strong customer service and interpersonal skills
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