0 Negotiable or Not Mentioned
Tanzania, Dar es Salaam
36 days ago
crowneplazadaressalaam.com
10 Applied 7 Pro Applied
Crowne Plaza Dar es Salaam is looking for a Front Office Executive to enhance our guest-focused team. In this role, you will go beyond routine check-ins to create memorable experiences for our guests from the moment they arrive. This position offers a unique opportunity to work in a fast-paced, international hotel environment where your contributions directly impact the reputation of a world-class brand.
As a Front Office Executive, you will be expected to demonstrate exceptional interpersonal skills and a deep understanding of hospitality standards. You will utilize your technical proficiency in Opera PMS to manage guest profiles and transactions efficiently. We provide an environment that encourages professional advancement and celebrates the vibrant energy of the Dar es Salaam hospitality industry.
Key Requirements
Opera PMS proficiency is mandatory
A positive, can-do attitude with grace under pressure
Genuine passion for hospitality service
Proven experience in a fast-paced hotel environment
Strong communication skills
0 Negotiable or Not Mentioned
Tanzania, Dar es Salaam
38 days ago
crowneplazadaressalaam.com
12 Applied 8 Pro Applied
Crowne Plaza Dar es Salaam is looking for a passionate and hands-on Front Office Supervisor who is ready to lead by example and consistently deliver excellent guest experiences in line with the IHG Way of Service. The successful candidate will be actively involved in day-to-day front office operations and confident in supporting the team on the floor while maintaining high service standards.
As a Front Office Supervisor, you will manage daily shifts, handle guest concerns with professionalism, and support service recovery efforts to ensure maximum guest satisfaction. You will work closely with other departments to maintain operational efficiency and ensure that all team members are trained and aligned with the hotel's brand standards. This role requires a blend of administrative oversight and direct interaction with guests in a high-pressure environment.
Key Requirements
Strong operational knowledge of Front Office functions
Good working knowledge of OPERA PMS
Minimum of 4 years supervisory experience in Front Office operations
Hands-on approach with guests and team members
Ability to manage shifts, handle guest concerns, and support service recovery
0 Negotiable or Not Mentioned
Tanzania, Dar es Salaam
41 days ago
ramadaresortdar.com
12 Applied 8 Pro Applied
Ramada Beach Resort is seeking a professional, well-presented, and customer-focused Receptionist to join our Front Office team. The successful candidate will be responsible for delivering exceptional guest service and ensuring smooth front desk operations in line with Ramada brand standards. Key duties include welcoming and checking in/out guests efficiently, handling reservations, and managing cancellations or guest inquiries. The role involves managing phone calls and responding to emails promptly while processing payments and maintaining accurate billing records. Coordination with housekeeping and other departments is essential to ensure a seamless guest experience. The Receptionist will also be expected to upsell room categories, promote hotel services, and prepare daily arrival and departure reports while maintaining a clean and organized reception area. This position requires a dedicated professional capable of multitasking in a fast-paced environment while adhering to international hospitality standards.
Key Requirements
Diploma or Certificate in Hospitality, Hotel Management, or related field
Minimum 1-2 years experience in a hotel front office
Proficiency in Opera or other Property Management Systems (PMS)
Excellent communication skills in English and Swahili
Strong customer service and interpersonal skills
0 Negotiable or Not Mentioned
Tanzania
35 days ago
wellworthgroup.com
7 Applied 5 Pro Applied
Join Wellworth Hospitality Group as a Front Office Manager, where you will be responsible for the first impression of our luxury lodges. You will lead the front desk team to ensure seamless check-in and check-out processes and provide personalized service to our international clientele across our Tanzanian destinations. Your role is pivotal in maintaining the high standards of hospitality that our group is known for.
You will oversee reservations, manage the front office staff, and act as a primary point of contact for guest inquiries and feedback. By fostering a culture of excellence, you will ensure that all front-of-house operations run smoothly and efficiently. No salary information was provided in the job posting.
Key Requirements
Formal hospitality qualification from a recognized institution.
Minimum 2 years experience as a Front Office Manager.
Strong knowledge of PMS systems, specifically Opera or IDS.
Excellent communication and interpersonal skills.
Ability to handle complex guest queries and complaints professionally.
0 Negotiable or Not Mentioned
Tanzania
36 days ago
abantu.co.tz
10 Applied 7 Pro Applied
ABANTU HOTEL is looking for a dedicated Bellman to join our guest services team in Tanzania. In this role, you will be the first point of contact for many of our guests, assisting with luggage, providing directions, and ensuring a warm welcome. You will represent the hospitality and warmth that Abantu is known for, assisting guests across our hotels and serviced apartments.
As a Bellman, you will coordinate with the front desk to ensure smooth arrivals and departures. Your role is physically demanding but highly rewarding, as you provide essential support to our guests and help maintain the high service standards of our hospitality group. We value reliability and a positive attitude in our team members.
Key Requirements
Physical strength and the ability to lift and carry heavy luggage.
Excellent interpersonal and communication skills.
Previous experience in a similar role within a hotel environment.
Good knowledge of the local area and transportation options.
Ability to remain standing and active for long periods of time.
0 Negotiable or Not Mentioned
Tanzania
36 days ago
abantu.co.tz
10 Applied 7 Pro Applied
ABANTU HOTEL is looking for a Front Office Supervisor to join our team in Tanzania. As a hospitality group that prides itself on African values of warmth and family-centered service, we require a leader who can maintain high standards of guest satisfaction and operational efficiency at the front desk. The successful candidate will oversee daily front office operations, including check-ins, check-outs, and guest inquiries. You will be responsible for supervising the front desk team, ensuring adherence to company policies, and providing a welcoming atmosphere for all our guests.
Key Requirements
Minimum 3 years of experience in front office management or supervision.
Strong leadership and team management skills.
Excellent communication and interpersonal abilities.
Proficiency in hotel management software (PMS).
Fluent in English and Swahili.
0 Negotiable or Not Mentioned
Tanzania, Dar es Salaam
34 days ago
crowneplazadaressalaam.com
10 Applied 7 Pro Applied
Crowne Plaza Dar es Salaam is currently seeking a dynamic and professional Receptionist to join their front office team. In this role, you will be the first point of contact for guests, responsible for delivering exceptional service and maintaining the high hospitality standards associated with the Crowne Plaza brand. This position requires a candidate who is passionate about guest satisfaction and possesses a strong background in hotel operations within the Tanzania region. The ideal candidate will handle check-ins, check-outs, and guest inquiries with a high level of efficiency and professionalism. You will work closely with other departments to ensure a seamless experience for all visitors. This is an excellent opportunity for a hospitality professional looking to grow their career with a leading global brand in Dar es Salaam. Applicants must be local candidates and should be prepared to work in a fast-paced and demanding environment.
Key Requirements
At least 2 years of relevant experience in a hotel environment
Strong knowledge of Opera PMS is mandatory
Excellent communication and interpersonal skills
Pleasant personality and professional appearance
Ability to handle guest queries efficiently
0 Negotiable or Not Mentioned
Tanzania, Dar es Salaam
36 days ago
crowneplazadaressalaam.com
9 Applied 6 Pro Applied
Crowne Plaza Dar es Salaam is currently seeking a Reservations professional to join our dynamic team in Tanzania. This role is pivotal in managing guest bookings and ensuring that the first point of contact for our international clientele is professional, efficient, and welcoming. You will be part of a globally recognized brand that prioritizes excellence and professional growth within the vibrant hospitality sector of Dar es Salaam.
The successful candidate will be responsible for processing reservations, handling inquiries, and coordinating with other departments to provide a seamless guest experience. We look for individuals who can handle the pressures of a high-volume hotel environment while maintaining the high standards of Tanzanian hospitality that Crowne Plaza is known for.
Key Requirements
Opera PMS proficiency is mandatory
A positive, can-do attitude with grace under pressure
Genuine passion for hospitality service
Proven experience in a fast-paced hotel environment
Strong communication skills
0 Negotiable or Not Mentioned
Tanzania, Manyara
13 days ago
hakunamatatabookings.co.tz
12 Applied 8 Pro Applied
Hakuna Matata Bookings Limited is hiring Housekeeping Attendants for our Rooms Division in Manyara. The primary focus of this role is to ensure that guest rooms are cleaned and maintained to the highest standards of comfort and hygiene. You will be responsible for changing linens, vacuuming, dusting, and restocking guest amenities to create a welcoming atmosphere for our visitors.
As a Housekeeping Attendant, you must have a sharp eye for detail and a respect for guest privacy. You will also be required to report any maintenance issues or safety hazards to the supervisor. This position is vital for ensuring guest satisfaction and maintaining the reputation of our establishment as a premier destination in the Manyara region.
Key Requirements
Experience in housekeeping or professional cleaning services.
Meticulous attention to detail and high standards of cleanliness.
Respect for guest privacy and confidentiality.
Ability to work independently with minimal supervision.
Physical fitness to handle heavy lifting and constant movement.
0 Negotiable or Not Mentioned
Tanzania, Zanzibar
7 days ago
nungwidreams.com
6 Applied 4 Pro Applied
Nungwi Dreams by Mantis Collection is an exquisite 61-room 5-star beachfront resort located in the stunning area of Nungwi, Zanzibar. We are currently seeking a highly motivated and experienced Reservations Manager to join our dynamic team and oversee the booking operations of our luxury property. This role is essential for maintaining high occupancy levels and delivering exceptional service to our global clientele within the Mantis Collection, which is part of the Accor and Ennismore family. The successful candidate will be responsible for managing all reservation inquiries, utilizing Opera PMS on a daily basis, and overseeing OTA and channel manager platforms. We offer a competitive salary package along with on-duty accommodation and meals. This position requires a strategic thinker who can manage room inventory effectively while ensuring that the highest standards of the 5-star hospitality industry are met. Candidates must be currently based in Tanzania or Zanzibar to be considered for this urgent recruitment.
Key Requirements
Minimum of 3 years of experience in reservations management within the hospitality sector.
Must be an active and proficient daily user of the Opera Property Management System (PMS).
Extensive experience in managing Online Travel Agencies (OTAs) and various channel managers.
Previous experience working in a 5-star luxury resort or high-end hotel environment.
Must be a resident or citizen of Tanzania or Zanzibar to meet local hiring criteria.